Ladies and gentlemen, thank you for standing by. My name is Abbie, and I will be your conference operator today. At this time, I would like to welcome everyone to the US Foods Holding Corporation Third Quarter 2025 Earnings Call. [Operator Instructions]. And I will now turn the conference over to Mike Neese, Senior Vice President of Investor Relations. You may begin.

Thank you, Abbie. Good morning, everyone. And welcome to US Foods Third Quarter Fiscal 2025 Earnings Call. On today's call, we have Dave Flitman, our CEO; and Dirk Locascio, our CFO. We will take your questions after our prepared remarks conclude. Please limit yourself to 1 question and 1 follow-up. Our earnings release issued earlier this morning, in today's presentation can be found on the IR page of our website at ir.usfoods.com. During today's call, unless otherwise stated, we're comparing our third quarter of fiscal year 2025 to the same period in fiscal year 2024. In addition to historical information, certain statements made during today's call are considered forward-looking statements. Please review the risk factors in our Form 10-K for a detailed discussion of the potential factors that could cause our actual results to differ materially from those anticipated in forward-looking statements. Lastly, during today's call, we will refer to certain non-GAAP financial measures. All reconciliations to the most comparable GAAP financial measures are included in the schedules on our press release as well as in the presentation slides posted on our website. We are not providing reconciliations to forward-looking non-GAAP financial measures. Thank you. I'd like to turn the call over to Dave.

Thanks, Mike. Good morning, everyone, and thank you for joining us. Let's turn to today's agenda. I'll start with our third quarter and first 9 months results. I'll then hand it over to Dirk to review our third quarter financial results and our updated fiscal 2025 guidance. Turning to Slide 3. We delivered strong financial results for both the third quarter and year-to-date. Our performance aligns with our long-range plan algorithms, underscoring the strength of our execution. For the first 9 months, we delivered 4.4% net sales growth, 10.9% adjusted EBITDA growth, 29 basis points of adjusted EBITDA margin expansion and 26.7% adjusted EPS growth. These results reflect our team's focus on and ability to consistently deliver sustainable growth, which is a testament to our operational rigor and long-term value creation. I thank our associates for their commitment to our customers' success and to serving them with excellence. Moving to Slide 4. We delivered a double-digit adjusted EBITDA increase this quarter alongside a notable acceleration in independent case growth. These results demonstrate our continued ability to deliver earnings growth through consistent share gain and margin expansion. Now that we're 1/4 of the way into our 3-year long-range plan, I'm even more confident in achieving our algorithm. We're focused on delivering long-term shareholder value and disciplined capital allocation, investing for growth while executing share repurchases and targeted tuck-in M&A. Today, we announced an agreement to acquire Shetakis, an independent food distributor based in Las Vegas, with strong market share in casinos and independent restaurants. This is our fifth acquisition in 2.5 years and aligns perfectly with our tech in M&A strategy. Now let's turn to our case growth and the industry backdrop. We gained share with independent restaurants again this quarter as case volume grew 3.9%, in line with our full…

Thanks, Dave, and good morning, everyone. This quarter, we delivered a combination of top line growth and margin expansion, once again, demonstrating the power of our strategy and execution. Our unwavering commitment to continuous improvement and operational excellence continues to advance the service experience we provide to our customers while improving our overall financial performance. These results reflect our focus on creating long-term value for our shareholders and building a more resilient customer-centric business. Moving to our third quarter performance on Slide 10. Net sales increased 4.8% to $10.2 billion, driven by case volume growth of 1.1% and food cost inflation and mix impact of 3.7%. If you exclude the Freshway divestiture impact, total case growth was approximately 1.6%. Independent restaurant volume growth accelerated 120 basis points from the second quarter, increasing 3.9% year-over-year, which includes 40 basis points of M&A. Health care performed well, growing 3.9% and hospitality was up 2.4%. We lapped some larger wins in hospitality from the prior year and continue to see growth supported by a strong pipeline. Our chain restaurant volume improved 160 basis points sequentially, but remained down 2.4% compared to prior year, primarily due to the strategic exit that we discussed last quarter, partially offset by the recent onboarding of new business wins. Shifting to our financial performance. We delivered earnings growth and drove margin expansion again this quarter. Adjusted EBITDA of $505 million increased 11% through a combination of volume growth, gross profit improvement and operating expense productivity. As a result, adjusted EBITDA margin expanded by 28 basis points. Finally, adjusted diluted EPS increased 26% to $1.07 per share. We expect to continue growing adjusted EPS at a meaningfully faster rate than adjusted EBITDA through a combination of earnings growth and share repurchases. Turning to Slide 11. Our focus on driving…

Thanks, Dirk. Our third quarter and year-to-date results are strong. We're accelerating independent case growth, sharpening our focus on productivity and operational excellence to better serve our customers and consistently delivering top and bottom line growth. We have a clear ambition to become the undisputed best of our industry. We have the right strategy and the right initiatives in place, and we will continue to execute with discipline and purpose in support of our customers, our associates and our shareholders. Our most important differentiator, however, remains our strong and highly talented team. I couldn't be more pleased or proud of how our 30,000 associates embrace our ambition. In my 40-plus-year career, I've not witnessed a level of alignment, dedication and passion that our associates bring each and every day to help our customers make it. Their commitment to our success is the heartbeat of our company and the foundation of everything we're building for the future. Before we move to Q&A, I do not have any new information to share regarding a potential combination with PFG. We will not be taking any questions on that subject today. Let me finish by underscoring how highly confident I remain in our stand-alone feature and ability to deliver our long-range plan and financial algorithm, which, as a reminder, is a 5% sales CAGR, 10% adjusted EBITDA CAGR, at least 20 basis points of annual adjusted EBITDA margin expansion and a 20% adjusted EPS CAGR through 2027. And we will remain disciplined as we execute our capital allocation strategy, which will enable us to be a consistent double-digit earnings compounder for many years to come. With that, Abbie, please open up the line for questions.

[Operator Instructions] And our first question comes from the line of Edward Kelly with Wells Fargo.

Dave, your execution in this backdrop has been very strong, obviously, and you're demonstrating share gains. I wanted to ask you about overall total case growth, which still remains somewhat sluggish. Full year guidance there [indiscernible] touch. So I'm curious if you could maybe talk to us about some of the incremental pressure that you might be seeing outside of the independent channel where things are going very well. And maybe as part of this, could you talk about quarter-to-date commentary and what your thinking is on Q4?

Sure. Let me start with independents and just point out, I feel really good about our momentum. We just put up the strongest number we have in the last 7 quarters on independent restaurants and a backdrop that remains, I would describe it as sluggish. We haven't been anywhere close to historical foot traffic in this industry for most of my tenure here at the company, and yet you continue to see us execute very, very well. Dirk commented about the Freshway sale and the 50 basis points roughly impact that had on our total case growth, right in the middle of our prior range had we not made that divestiture. So underlying momentum is still very strong. For the quarter, I was pleased to see that we gained share each month of the quarter and importantly, finished at the strongest growth rate in September, which, as I commented, carried over into October. I'd say, with the government shutdown, some choppiness out there and just remind everyone that we are over-indexed with government business. It shows up in our other category through our GPO relationships. We serve a lot of military bases. And it's not as much just the impact on that volume. And I think it's more about people not knowing if they're going to get paid and not going out to eat and all the things that are impacting the local markets there, up and down the East Coast. But that's going to correct itself. And what we're focused on is the same thing we've been focused on for the last 3 years is controlling our own destiny through our own initiatives. And importantly, taking share consistently, which we continue to do, and I fully expect that, that's going to continue.

Great. And then along the lines of control of your own destiny, Dave, I was hoping that you could provide a little bit more color around the change in sales force compensation. I don't think it's unique that you're going to 100% variable. So -- but it is a change for your sales force. Could you just maybe talk about what a typical salesperson at US Foods is going to see here? Will some people make less money, some people make more money initially? And how you mitigate any risk associated with potential turnover?

Very good questions, Ed. And let me just tell you, I have high confidence in our ability to execute this transition. As I commented, this isn't something that we just thought about last weekend. We've been working on this since the better part of this year. And importantly, just some inside thinking here, I was contemplating this change the day I showed up here because I think it's the right way to compensate our sellers. I want them to be incented to grow as fast as they possibly can. And importantly, make as much money as they possibly can. And if you have the comp plan design, right, the more they make, the better it is for them and the better it is for growth and for the business and for the company. And so obviously, we'll be thoughtful about the change management process here. We've got a very robust plan in place. Most excited about, obviously, you would expect I didn't announce this to our sales force on this call today. We've been talking a lot about this internally. And as I commented, people are excited about it and eager, and I believe it's going to help us further accelerate our growth. So we'll manage it thoughtfully. We'll manage the transition thoughtfully with each individual. We're already having those conversations. And I think it means great things for the future.

And our next question comes from the line of John Heinbockel with Guggenheim.

Dave, I wanted to start with the team-based selling change. So how many of those folks because I think it's -- that piece is a good size number. How many of those are transitioning to this new role? Is that new role -- is it customer facing in the sense that they will be actual salespeople from where they were before? And what does that do? If that's relatively true? What does that do to sort of the growth rate in the sales force going into next year?

Yes, I think the overall majority of those folks that were in those roles have been offered seller roles, definitely customer-facing it. They're excited about it. They see the logic behind the change. And importantly, we're retaining all of that expertise inside the company. So they're up and running. It will have a onetime bump effect in terms of our seller head count, but that's not the way we're thinking about it. This is a onetime change. Importantly, we're running about 5%, plus or minus sales headcount additions through this year, we'll finish in that 5% to 6% range for the full year and staying consistent with our approach to mid -- low to mid-single-digit headcount additions.

And then the follow-up is, you talked about the double-digit increase in penetration accounts in terms of their -- I guess, their volume. Where does that take -- if you look at where they were on penetration before, where they are afterwards, what does that take? And that obviously is a pretty good lift. What's the -- and I know you want to make sure that it's totally incremental. Sort of what's the gating factor, right? I know you increased markets, trucks, et cetera, but the gating factor on rolling that out?

Yes, you're talking about Pronto penetration, right?

Yes. Yes.

Just as a reminder, when we go into a new market, we go with a limited number of trucks to prove the model. And we did enough piloting that we're confident that we're going to maintain the profitability and importantly, not cannibalize our existing broadline business. But that's something we have to check every market, John. And that's why we go in with a relatively small number of trucks. That's why I made that comment that we will continue to drive growth through additional trucks in these markets as they make sense. The double-digit uplift is exciting. But again, it's to a limited number of customers. But importantly for us, it just validates the model market by market, and it gives us the confidence to go lean and harder. Exiting the year at $1 billion is a significant uptick in where we hope to be. And we'll see that $1.5 billion comes along.

And our next question comes from the line of Lauren Silberman with Deutsche Bank.

So I wanted to start with the sales comp model. How do these changes impact the flow-through given just the more variable contracts? And are you contemplating accelerating your pace of sales growth over the next few years with the shift?

What was the last part of your question, the accelerated...

Are you contemplating accelerating the pace of the sales force growth above 4%, 5%?

Lauren, this is Dirk. I think overall, we still continue to like that low to mid-single digits increased rates, and that's where we expect to continue to be. The flow through our expectation is it's very similar to today. So this really wasn't intended to be an increase or decrease in compensation versus more linkage to the compensation with the growth. And therefore, as Dave pointed out earlier as sellers have that 100% compensation that it brings it more with their growth and opportunity for them to earn more all while accelerating growth is our expectation.

And then it's nice to see the leverage in the P&L despite the softer top line. One of the top questions we get is your ability to hit the long-term algo if the macro backdrop remains challenging. So if we -- the current trends persist into '26, what's your confidence in being able to hit that algo?

Well, I think I reaffirm my confidence several times in my prepared remarks, I couldn't be more confident. And I would just point out to those that are concerned, we've been doing it for about 10 quarters now and a very soft macro backdrop that continues to remain sluggish. We have a tremendous amount of self-help. We've got a very clear strategy, Lauren, and our team is 100% focused on execution. Confidence is high.

And our next question comes from the line of Kelly Bania with BMO Capital Markets.

I wanted to ask also about the change in the commission structure. It's a pretty significant change. And I guess investors historically can be pretty cautious about how disruptive that can be on a near-term basis. So can you just maybe talk a little bit more about the change management that you're planning to support this -- the kind of turnover that you do expect, if you expect some? And what kind of lift can this drive and based in what you've seen from maybe testing this in terms of the productivity of that cyclical sales reps?

Well, I'll take the last part first, Kelly. First of all, we wouldn't be doing it if we didn't have high confidence it was going to accelerate growth because you've heard me say many times, when you change sales compensation, you have to be really thoughtful about how you do it and what potential unintended consequences you could have. And that's why we've been thinking about this for a while. We've been working on it for quite some time. And the change management process is quite robust. I do not expect an increase in our turnover. We are handling this seller by seller, giving them good visibility to how they're currently compensated and what the new change will make. Any required behavior changes, we're going to give them a long runway, and we're going to be thoughtful about how we bring them into that 100% commission plan. The goal here is to ease people into this and make sure they have a chance to perform and understand those expectations. All that's being worked on has been worked on for quite some time already. And we'll be thoughtful about how we roll this out in 2026. So I've got a high degree of confidence not only in the change having the right output that we intend, but also our ability to manage this quite well with our sales team. And as I said, and I'm not making it up, we're excited.

Okay. That's helpful. And just on the strategic vendor management, it sounds like that's coming in a little bit better than plan, which is -- there's been strong progress on that initiative already, but you've mentioned kind of reinvesting some of that. Can you just talk about that decision, the magnitude of that and where we should see the benefits of those reinvestments?

I'll start and then just have Dirk to pick it up. I would liken that work and that comment around reinvesting to the same thing, the same way we think about productivity gains. Great companies find ways to drive productivity and efficiency, and they take a portion of that and reinvest it back into growth for the company, whether that's new people, new capabilities, investment in technology, investment and competitiveness, whatever you need to do to make sure that you can compete well. We've got to make our own way like there's nothing free here. So we continue to invest in growth and find ways to get more efficient and drive better outcomes and win-win [indiscernible]. you add?

One thing I would add, this is not new. We've been talking about this for a number of quarters where it's -- as we drive this value, then it does allow us to be thoughtful on how we reinvest in that growth with different customers.

And our next question comes from the line of Jeffrey Bernstein with Barclays.

First question is, Dave, I know you mentioned no update on the performance food discussions. Totally appreciate that. Just wondering, as you run your business -- business as usual. I'm just wondering whether you're seeing any change in how people look at your business, whether customer behavior, perhaps holding off on giving new business until the process settles or perhaps hesitation by salespeople to join, not know in the future, I could see where there would be some uncertainty. I presume, therefore, a rapid resolution would be the best scenario. But just wondering if there's been any implications on your business as this process unfolds. And then I had 1 follow-up.

Thanks, Jeff, for the question. And really, there hasn't been any impact. We haven't seen that at the customer level. We certainly haven't seen it internally. As we said going into this, we would maintain our focus on day-to-day execution. Hopefully, our results support that. And importantly, we haven't had any challenges attracting new sales talent. I talked about being in that 5% to 6% range for the year. And we've been at this for a while now. So we're still having robust incoming new sales classes and people are excited to be here.

Understood. And then my follow-up is just on the restaurant industry. We've heard from many restaurants over the past week, and they will talk about a slowing trend in October, which you haven't seen, which curious to know why you think that is. But they've talked specifically about the younger age cohort and the lower income and perhaps Hispanic. Just wondering whether you see any evidence on any of those specific groups based on your customer demand? And then just right, why you perhaps haven't seen any change in trajectory in October, there's a lot of the restaurants are talking about such.

Yes. And I don't want to misrepresent anything. I think I used the word sluggish more recently. I think it's related to the government shutdown and some of the uncertainty. We're operating in an environment here for several years now where consumer confidence has been a challenge. The knock-on effect from the government shutdown certainly impacts consumer confidence. And I think that's what we're saying and seeing broadly. Certain markets, as I mentioned earlier, and a response up and down the East Coast are more challenged with the more government headcount and those challenges. But again, I just keep coming back to our execution is our execution. We have significant ability to take market share, and that's where our team is focused. And when the shutdown gets resolved, when a consumer confidence gets back to where it needs to be, we're going to be extremely well positioned because of the work our team has done over the past 2, 3 years.

Got it. But no change in different cohorts that you've noticed or different segments of the industry may be seeing a change in trend?

Well, I think we pointed to the low-income consumer being pressured for a while. That's not a new thought. I don't think anything has changed there. Some of the ethnic challenges, I think that ebbs and flows. And for us, PAUSE it's really a market-by-market impact. We've seen some of that in some markets, not so much in others. But I would just, again, just point back to consumer confidence being challenged, low-end consumer has been challenged. No real change in that, and then you overlay the shutdown and all that uncertainty. And yes, it's a little choppy out there.

Our next question comes from the line of Alex Slagle with Jefferies.

[indiscernible] comps? And then I guess just stepping back [indiscernible]. So on the role realignment, [indiscernible], more broadly around decentralizing portions [indiscernible] And our next question comes from the line of Jacob Aiken-Phillips with Melius Research.

So I wanted to ask a follow-up on the sales compensation change. You said it's late 2026 rollout, but also that you're working with all the salespeople. I'm just curious should we expect it to be more phased throughout 2026? Or is there a date where a large percentage of the sales force will change over. I understand you're trying to minimal turnover, but I would expect at least some level, and I'm trying to see if that's more phased or if there's a point in time?

Yes. The phasing is more around the piloting work we're doing in the fourth quarter that I referred to. We'll do some transition, and we'll give visibility into both methods of payment for some period of time. And then we'll pick a date certain and make the move.

All right. Got it. And then I guess, more broadly, you highlighted like strong progress across vendor management, inventory loss reduction [indiscernible] private label bunch of stuff. And a lot of these are transitions from like you've been building capabilities to running them now, which does have the most incremental runway in the next, like, 1 to 2 years? And which of them are most insulated from the current restaurant traffic environment?

This is Dirk. I'd say really, all of them -- almost all of them are insulated, they drive. I mean they're really part of the self-help focused and story that we have here, the things that we can control. And all of them continue to have runway ahead of them. They contribute at different levels. So strategic vendor management is one of our larger initiatives. So that one we expect to continue to generate incremental value. But each of those that you cited will continue to drive value. That's why that portfolio approach we have to things that we're doing to drive, whether it's gross profit gains, market share gains, OpEx productivity, -- it's -- there's not 2 or 3 things that are driving it. There's a managed portfolio. And as different aspects of that come to maturity, then we have other things that are ramping up, and that's what really gives us that confident that Dave alluded to again yet today of our ability to continue to drive earnings growth and achieve our long-range plan algorithm we've outlined.

And our next question comes from the line of Brian Harbour with Morgan Stanley.

Dirk, what's roughly the [indiscernible] M&A contribution as we think about the coming quarter and maybe also just how are you thinking about kind of inflation and mix?

M&A has been in that 30, 40 basis points. I would expect it probably stays around that level. You have one that rolls off as you get a little later in the quarter, but then the other smaller one that we announced today, we'll close at some point in the quarter. And so I think it will stay around that 30, 40 basis points of impact. Inflation, we saw pretty stable. It ticked up a little bit in the quarter, right at 3 and all the categories that you've heard others talk about, whether be [indiscernible] and other COP categories. But other than that, grocery stays pretty stable. So our commodities are moving around, but I think it's still in that healthy spot of 2% to 3%, and that's where I would expect that in likely continue to stay.

Okay. Got it. What -- the comment about kind of AI was interesting is how that's driving conversion. What are some other uses of that you see in the business?

We're really using it, as Dave mentioned in his comments, pretty broad-based [indiscernible] informs that it informs some of our online recommendations to customers of the products that they haven't bought or others have various aspects of the digital marketing and also informs a lot of the models behind our routing or letting customers know where their truck is, where it's -- when it's supposed to arrive. And then the thing we've talked a lot about is the order guide for customer -- for our sellers, where they can basically pull together the proposal for a customer, for a local customer in 15 or 20 minutes for something used to take them 2 or 3 hours. And so we're applying it broadly for sales growth and productivity, but a big focus on things that have some impact now as opposed to what's just going to be neat and cool or deliver value in 5 to 7 years. So our team, it's the business team and the digital team and the AI development team that are all working together to really prioritize and bring these things to market. And in advance those capabilities.

And our next question comes from the line of Mark Carden with UBS.

So I want to start with a follow-up on the -- I want to start off with a follow-up on the Shetakis acquisition. Just how does it mix the business compared to some of the other recent purchases you made like Jake's, [indiscernible] and Saladinos? And then more broadly, how are you thinking about your approach in pacing some more traditional bolt-on M&A essentially while you undergo the cleanroom exercise?

Well, Shetakis, it fits exactly our model. It's got a pretty even mix of casino business in independent restaurants. And if you think about our footprint in Vegas. That's exactly where we're focused. So we love it from that standpoint. And just M&A strategy in general, Mark, as you've heard us say, is really a market-by-market play around tuck-in acquisitions really to improve our local market density, take miles out of our routing. And we lean heavily on our core target customer types, but specifically independent restaurants, and this one fits that exactly. Our pipeline is strong. As we've said, you never can control and one of these things comes out. But we continue to have robust conversations in our Broadline business and really focused on the independent space.

Okay. Great. And then it sounds like some continued good demand in health care and hospitality. You called out some nice anticipated wins there. Would you consider the pipeline of business to be deviating much from your initial expectations on that front? And then I guess within hospitality, how is growth progressing between your lodging and non-lodging segments?

Sure. We're quite pleased with the pipeline there. Our team continues to do a quite nice job of maintaining a strong pipeline. And I think that's really more of a testament to the value proposition that we can bring to customers. And so I'm confident that we'll continue to drive healthy levels of growth in both of those customer types. I think overall from a hospitality perspective, lodging has actually been pretty solid for us in the last few months. I know there's been some challenges in occupancy and whether it's Vegas or some other places. So that's still kind of inter miss across the country, whether it be fewer international travelers, et cetera. But it's holding up well. But at the same time, a big part of the growth there for us continues to be this net new account business that the team has converted and we will continue to convert going forward.

And our next question comes from the line of Jake Bartlett with Truist Securities.

Mine is about the market share gains in independents. And all 3 of the large players are accelerating case growth in independents. It seems like there's an acceleration of market share gains by the larger players in general. I guess I'm wondering why you think that's happening. Is that a trend? Or are there dynamics in the marketplace where that is particularly suited for share gains from the larger players and whether you'd expect that to continue or even accelerate from here?

I don't think I would point to anything different in terms of the market dynamics, Jake, around that. I mean, you go back even to our Investor Day, the big 3 have consolidated this industry and taken share for a long time, broadly at ebbs and flows. Importantly for us, we've got 18 consecutive quarters in independent restaurants. It's nothing new for us. We've talked in the past about how we use the [indiscernible] to really target by ZIP code where the opportunities are. Our sales force has really embraced that and make sure we have the right assortment in place before we target a certain type of customer within those markets. And so it's our process continuing to mature is what I'd really point to that's driving our success. Nothing really new, and I don't really see any changes in the market dynamic there.

Great. And then I'm sorry if this was answered before, if it was, I missed it. But independent case growth or actually just traffic growth. For the change that we've been following, October has been pretty pressured, I think, broadly. But you're talking about an acceleration for your business, one of your competitors you mentioned the same. And so is it independent traffic doing much better than chain. Is there kind of an outperformance there that's been accelerating in recent months, do you think?

It's Dirk. So we didn't talk about that acceleration in October. It's really that sort of strength relative to the quarter that we saw in September, that carried through October. I think the -- Dave made the comments there that in these last few weeks choppy, I think, is the word he used, which is I think a good word. I've heard a number of others out there use it just with a lot of things happening together. It's harder to get a good solid read. But in the meantime, our case growth, as you said, held up solid through October, and our team is going to continue to focus on gaining share and driving top line growth.

And our next question comes from the line of Peter Saleh with BTIG.

I wanted to ask on the change in the sellers' compensation. Do you anticipate that will drive the private label penetration higher? And can you just remind us, again, the profitability on private label versus branded? And how you guys plan to proceed there with change in sellers compensation?

Yes. I think private label, in general, is roughly twice as profitable for the company and for our sellers as manufacturers brands. And importantly, as I commented, we're incenting for growth with independents with our private label and with Pronto and our compensation plan. So we do expect an uplift in that. And as you've heard me say many times, I don't see any near-term ceiling to our private label brand penetration opportunity. Our sellers are embracing that aggressively. I think that's why you've seen our success over the last 18 to 24 months. Importantly, our customers are embracing it because it solves problems for them to help them deal with inflation in a big way, and these are at their heart. These are great quality products that our customers are embracing. So lots more to come. We're excited about it. And certainly, we're incenting our sellers in a way to lean into our private label products.

Great. And I just wanted to follow up on the comments on October. I know last October, there were some storms, so maybe a slightly easier compare, but then this year, we've got the government shutdown. Any more details you guys can provide on the October trend this year versus last?

Not really, Peter. I'd just point to my comments earlier. We roughly finished with the same growth rate we did in September, normally about 4% and a little stronger in the first half, a little choppier in the back half, really driven by the government shutdown. But again, we've got good momentum, and we're focused on gaining share.

And our next question comes from the line of Karen Holthouse with Citi.

Kind of continuing on the theme of the government shutdown, thinking about more on the hospitality side of the business, would we want to think about travel disruptions and whatnot ultimately maybe filtering down and hitting that a little bit in the fourth quarter?

I think this is the one where we'll watch like everybody else, what the implications may be. I think I don't want to diminish the impact of the shutdown, especially on the individuals impacted. But I think when you think of for the industry, our expectation would be that gets addressed pretty quickly. And so when we think about what our business looks like going beyond this period of time. Again, we continue to feel very good about our ability to gain share and drive growth and we'll manage through this period as we face some of the same macro challenges as most other businesses.

And then one other one on the chain side of the business. I know there was a pretty big exit in 2Q and then more recently spoke to some business coming on board. How should we think of the sort of net onboard offboard evolving through the next couple of quarters for that piece of the business?

Well, most of the main business came on second quarter and through the third quarter. So we expect to be improved here in the fourth quarter, but then it really is going to be dictated more by just the overall traffic within our concepts. And as you probably know, Black Box is a good proxy, but really it comes down to more of a chain-by-chain performance because it's quite differentiated across them. So that's an area where we'll continue to optimize the business. But overall, the onboardings that we've talked about previously are playing out as we had expected.

[Operator Instructions] And our next question comes from the line of John Ivankoe with JPMorgan.

The question is about independent restaurants. And specifically on the credit side, which obviously broadliners and foodservice distributors are somewhat in the business of issuing credit even if extremely short term to your customers. So the question was around the benefit that your sales force being close to customers and maybe even AI to some extent, giving you some data putting you close to customers that are maybe helping you make more informed credit decisions. In some cases, people deserve a little bit more time or more help, especially to open new restaurants, in other cases that actually might make sense to pull back credit and not extend some terms. So it's not something I don't think we've talked about in some time, but just with obviously a lot of disruption just going on in various pockets of economies across the country, how you kind of feel about the credit side of your business and how it could potentially be an opportunity for you?

John, I feel good about where our team is from a credit perspective. We really try to balance the use of what the data and the tools to just tell us, but also, as you pointed out, those sellers and those local teams being close to the customer. That communication back and forth between them and our credit teams is a regular occurrence. And to your point, there's not one answer on everything. Sometimes the answer is that you need more time. Other times, you have to have the harder decisions and other times as much as you can do all those things, you still get caught with some of that. So our team is really, I think, doing a pretty good job of managing through it and has been back to Dave's point on that consumer confidence and some of the challenges out there, they're not new this quarter. They just spent different versions in the last couple of years. And our team has managed pretty effectively through that, and I'm pretty confident that they can going forward. But we're definitely not taking our eye off the ball on it.

And our final question comes from the line of Danilo Gargiulo with Bernstein.

I was wondering if you can provide maybe more color on the progress on a semi-automated warehouse. And then specifically, if you started shipping out of your [indiscernible] in Aurora, how has your [indiscernible] increased? And stepping back, what is your long-term activation in terms of automation?

So it's still pretty early since we're transitioning through there. And as you can imagine, with any transition, you work through sort of things that work well and some learnings and our team is doing that. But we are making -- continue to make progress. So at this point, I'm going to hold off on any commentary on impacts on whether it be gross profit, productivity, et cetera. But the thing that we remain quite encouraged by is we're learning from it. And we expect that automation in warehouses will place a meaningful part over time. It's just it's almost inevitable, and it's just a matter of what we learn out of it and how do we continue to find the best ways to leverage it across our network. So more to come.

Okay. And then on the Pronto investment, I was wondering if you can make some -- or can you give some incremental color on the statement of the largest investment in Pronto. So is it purely in terms of trucks and in terms of markets that you're entering? Or are you contemplating some incremental support to increase the amount of penetration. So any incremental color on how Pronto could be leaving some step change in penetrating more in independent accounts?

Yes. I think with the work that we've done over the past several years, we've got great confidence in both Pronto legacy and Pronto penetration. We've got a lot of work going on to support that business today. So I don't think the investments are more around that. It's more trucks and people to drive those trucks. And with the confidence that we've got, you'll see us leaning in pretty hard in that in 2026. The model is proven. It's working. Our salespeople love it. It's serving our customers in a way that we had a gap. And I think it's proven out by the growth rate. So we're bullish about Pronto and we're going to continue to invest in it.

And it really -- just it did well with our balanced focus of earnings growth and improvement in return on invested capital. And as you've seen probably in our trends, we've made significant improvements in that and progress over recent years. And many of the decisions we make apply them with that lens as well. And this is pretty capital light and it is a great service for our customers.

And that concludes our question-and-answer session. I will now turn the conference back over to Mr. Dave Flitman for closing remarks.

Thanks, Abbie, and thanks, everyone, for joining us today. Our team remains focused. We're executing very well, and my confidence in our future has never been brighter. Have a great day. Appreciate you joining us. Thanks.

Ladies and gentlemen, this concludes today's call. We thank you for your participation. You may now disconnect.