Terry Dolan
Analyst · Evercore ISI
Thank, Andy. If you turn to Slide 6, I'll start with the balance sheet review followed by a discussion of third quarter earnings trends. Average loans declined 2.2% compared with the second quarter. In early July, we added $1.2 billion in credit card loans, required as part of our new alliance with State Farm. Additionally, loans made under the SBA Paycheck Protection Program increased by $2.8 billion on average in the quarter. Excluding the State Farm and PPP loans, average loans declined by 3.5%, as strong residential mortgage growth was more than offset by the impact of pay downs in the C&I portfolio, given strong capital market activities during the third quarter. Turning to Slide 7, average deposits increased 0.6% compared with the second quarter, and the overall deposit mix continues to be favorable. Our non-interest bearing deposits grew 15.0%, while the time deposits declined 21.7%. In early October, we closed on the acquisition of $10 billion of deposits from State Farm, which will add to deposit balances and increase liquidity in the fourth quarter. Turning the Slide 8, as expected under the current economic environment, credit quality deteriorated in the third quarter. Our net charge-off ratio was 0.66% in the third quarter, up 11 basis points compared with the second quarter, as higher losses in our commercial and commercial real estate portfolios were partially offset by lower credit card and total other retail net charge-offs. The ratio of non-performing assets to loans and other real estate was 0.41% at the end of the third quarter, compared with 0.38% at the end of the second quarter. Our loan loss provision was $635 million in the third quarter. The provision amount included a $120 million related to the credit card loans acquired from State Farm at the beginning of the quarter. Our allowance for credit losses as of September 30, totaled $8.0 billion or 2.61% of loans. The allowance level reflected our best estimates of the impact of slower economic growth and elevated unemployment, partially offset by the consideration of benefits of government stimulus programs. While estimates are based on many quantitative factors and qualitative judgments, our base case outlook assumes an unemployment rate of 8.9% for the third quarter, increasing slightly to 9.1% in the fourth quarter of 2020, before declining somewhat to 7.8% by the fourth quarter of 2021. Slide 9 highlights our key underwriting metrics and loan loss allowance breakdown by loan category. We have a strong relationship based credit culture at U.S. banks, supported by cash flow based lending, that considers sensitivity to stress, proactive management and portfolio diversification, which allows us to support growth throughout the economic cycle and produces consistent results. Turning to Slide 10, exposures to certain at risk segments and given the current environment are stable compared with the second quarter. The top left table shows that the volume of payment relief has declined meaningfully since the second quarter. New requests have reached a steady states and peaking in April. Slide 11 provides an earnings summary. In the third quarter of 2020, we earned $0.99 per diluted share. Turning to Slide 12, net interest income on a fully taxable equivalent basis of $3.3 billion was up 0.9%, compared with the second quarter as a 5 basis point increase in our net interest margin offset the impact of a decrease in loan volume. The increase in the net interest margin was driven by lower cash balances. We expect cash balances to increase in the fourth quarter, primarily due to the recent acquisition of the deposits from State Farm. Slide 13 highlights trends in non-interest income, strength in mortgage banking and commercial product revenue drove the year-over-year increase, while linked quarter growth reflected higher payments revenue and deposits service charges, as consumer spend activity continue to recover from second quarter lows. Slide 14 provides information about our payment services business lines, including exposures to the impacted industries. Year-over-year payments revenue was pressured by reduced consumer spend compared with pre-COVID levels. However, consumer sales trends improved throughout the quarter as state and local economies continue to improve and spend activity increased. In the third quarter, credit and debit card revenue benefited from the processing of state unemployment distribution programs that utilize our prepaid cards. We expect this activity to moderate in the fourth quarter. Over the long-term payments revenues are closely tied to spend activity and the resultant sales volume trends. Turning to Slide 15, non-interest expenses increased 7.2% on a year-over-year basis, driven by higher costs related to the pre-card business, COVID-19-related expenses and higher revenue related costs from mortgage and capital markets production. On a linked quarter basis, non-interest expenses increased 1.6%. Relative to our expectations, we saw an increase in medical claims expenses, as employees regained access to medical services following the stay-at-home orders, and higher revenue related costs tied to the mortgage and capital markets activities and most notably, higher prepaid card processing activities. Slide 16 highlights our capital position, our common equity tier 1 capital ratio at September 30 was 9.4%. I'll now provide some forward-looking guidance. For the fourth quarter of 2020, we expect fully taxable equivalent net interest income to be flat to down slightly. We expect mortgage revenue to decline somewhat compared to the third quarter, reflecting slower refinancing activity for the industry and seasonality. Payments revenue is likely to continue to be adversely affected on a year-over-year basis due to reduced consumer and business spend activity. We expect non-interest expenses to be relatively stable compared to the third quarter. We expect net charge-offs and non-performing assets to continue to increase from current levels reflective of economic conditions. Future levels of reserves will depend on a number of factors, including loan production, size and mix, changes in the outlook for credit quality, reflecting both economic conditions and portfolio performance, and any beneficial offset from government stimulus. We will continue to assess the adequacy of the allowance for losses as credit conditions change. For the full year of 2020, we expect our taxable equivalent tax rate to be approximately 19%. I will hand it back to Andy for closing remarks.