Steven Zabel
Analyst · Autonomous Research. Please go ahead
Great, thank you, Rick and good morning everyone. In discussing Unum's first quarter financial results this morning, my remarks will primarily focus on analysis of our first quarter results relative to the fourth quarter of 2020, which will allow us to show how the company's business lines are progressing through the pandemic. I'll start with the Unum U.S segment, which reported adjusted operating income for the first quarter of $15.7 million compared to $143.5 million in the fourth quarter. As I'll describe in greater detail, these results were significantly impacted by COVID related mortality in our Group Life business line and Life Insurance line within the Voluntary Benefits business. Beyond a significant mortality impact, we were pleased with the underlying performance of the rest of the businesses, particularly the 2.7% increase in premium income related to the fourth quarter. Starting with the Unum U.S. Group Disability line, adjusted operating income for the first quarter was $64.1 million compared to $64.7 million in the fourth quarter of 2020. We were very pleased to see premium income increase by 3.5% compared to the fourth quarter with solid growth this quarter, very good persistence and natural growth stabilizing. The benefit ratio was 74.8% compared to the very favorable 72.5% in the fourth quarter. As we expected, the first quarter benefit ratio was elevated due to the short-term disability line where we continue to see high COVID related claims driven by infection rates. We continue to expect the annual group disability benefit ratio to run in the 73% or 74% range with some quarterly volatility. There are few other points to mention on group disability. First, net investment income was slightly higher in the first quarter largely driven by higher miscellaneous investment income. Second, the expense ratio improved nicely declining to 28.4% in the first quarter from 30.4% in the fourth quarter. Some of this improvement related to timing of expenses, so the ratio is likely to move up slightly in future quarters, it will stay below the fourth quarter level. We’re pleased with the improvement in the expense ratio this quarter as we balance making investments to further enhance our service capabilities with managing through the ongoing pressures on expenses from our lead services offerings related to COVID driven volumes. Adjusted operating income for Unum U.S. Group life and AD&D continued to show the impact of COVID related mortality with a loss of $58.3 million in the first quarter compared to a loss of $21.9 million in the fourth quarter. The change from to the fourth to the first quarter is largely explained by the national COVID related mortality trend, it showed an increase from approximately 145,000 nationwide observed deaths in the fourth quarter to approximately 200,000 in the first quarter. Our 1% claims rule of thumb for Unum share of COVID related mortality did hold consistent in the quarter and we estimate that we incurred approximately 2050 COVID claims with an average claim size of approximately $50,000. Non-COVID related mortality did not have a significant impact on results in the first quarter as while incidence was slightly higher on a seasonally adjusted basis was largely offset by a lower average claim size compared to the prior quarter. Now looking ahead to the second quarter, national COVID mortality is trending favorably from the peak levels seen in December and January. Second quarter estimates of U.S. COVID related mortality are in the 50,000 to 60,000 range compared to the first quarter levels of approximately 200,000. We are seeing this improving trend in our COVID claims experience as well. The magnitude of the decline is expected to drive a recovery in our Group Life results. However, the 1% rule of thumb that we have experienced throughout the pandemic is likely to change somewhat. If the age distribution of mortality changes and it’s skewed more to younger people and away from the elderly population due to the vaccine rollout, we would expect to see a higher percentage of national claim counts and a higher average claim size. Since working age policies tend to have higher policy amounts than retired and over aged 65 individuals, this does equate to an approximately $40 million impact to Group Life income from COVID related claims compared to over a $100 million in the first quarter. In other words using these estimates, we would expect our Group Life earnings to improve by approximately $60 million from the first quarter to the second quarter to an approximately breakeven level of earnings in the second quarter. Now, shifting to the Unum U.S. supplemental voluntary line we saw an improved quarter with adjusted operating income of $109.9 million in the first quarter compared to $100.7 million in the fourth quarter. Outside of the COVID related mortality impacts we saw on the Voluntary Benefits Life Insurance line, we were generally pleased with the trends we saw in this segment. The Individual Disability line continues to generate favorable results with the benefit ratio of 42.4% in the first quarter compared to 42% in the fourth quarter and 52.1% in the year ago quarter, driven primarily by continued favorable incidence and mortality trends in the Block. Benefits experienced for voluntary benefits excluding life insurance exposure, was generally in line with our expectations. Finally, utilization in the dental and vision line was higher this quarter pushing the benefit ratio to 73.2% in the first quarter compared to 65.4% in the fourth quarter. Dental and Vision utilization has been volatile since the significant decline in utilization we experienced in the second quarter of 2020. Sales for Unum U.S. in total declined by 10.3% in the first quarter compared to the year ago quarter. Within that sales increased 15.9% for the employee benefits lines which are FTD, LTD, Group Life and AD&D combined with a good mix of growth in both large case and core market business. This is consistent with our outlook at sales in our group employee benefit lines would recover more quickly than our Voluntary Benefits businesses. We are currently seeing a good level of quote activity in the group markets, which has recovered to pre-pandemic levels. Recovery in the sales growth in the supplemental voluntary lines is slower, which is in line with our expectations. Our recently issued individual disability sales were down 25.1% in the quarter coming up at strong pre-pandemic first quarter last year. Voluntary Benefit sales were down 21.5% in the quarter, which is consistent with our view that mid and larger case VB sales will take longer to recover. Large case VB sales in particular, have a longer sales cycle and are more concentrated around January 1 effective days, so we wouldn’t expect to see growing momentum there until later in the year. Finally, sales in Dental and Vision were 25.9% lower caused by the disruption in group sales resulting from discounts and other incentives, many carriers are providing the response to the unusually favorable claims trends seen in the second quarter of last year. We are seeing a positive offset with higher persistency for Dental and Vision at 87.4% for the first quarter compared to 81.9% in the year ago first quarter. Persistency for our major product lines in Unum U.S. were in line to higher this quarter relative to the first quarter last year, giving us a good tailwind of premium growth for the full-year. Now, let’s move on to Unum International segment where adjusted operating income for the first quarter showed a strong improvement to $26.4 million compared to $20.7 million in the fourth quarter last year. A big driver of this improvement with improved results in the UK with adjusted operating income of £18.6 million in the first quarter compared to £15.4 million in the fourth quarter. Benefits experience improved in the UK with strong performance in the Group Income Protection line due to improved claim recoveries and higher levels of mortalities, and we also experienced improved performance in the Group Critical Illness line. This improvement offset adverse experience in the Group Life line, wasn’t resulting from a higher level of COVID related mortality. Poland has seen adverse impacts from COVID on its results in the first quarter relative to the year ago quarter, but we are pleased with the growth we’re seeing in this business with growth in premium income of 11.7% on a year-over-year basis. Although we are encouraged by the improved income in the International operations, we do remain cautious with our near-term outlook, as both the UK and Poland deal with COVID and related economic impacts. Next, we are very pleased with the results generated by Colonial Life with adjusted operating income of $73.3 million in the first quarter compared to $71.2 million in the fourth quarter. This uptake was primarily driven by a slight improvement in the benefit ratio and a lower expense ratio. The benefit ratio of 55.4% was slightly improved from 56.6% in the fourth quarter, but did remain higher than our historical trends due to the continued impact from COVID on our Life Insurance line. Results in the Accident segments and Disability line, as well the Cancer and Critical Illness line were generally consistent with our long-term experience. Premium income for the first quarter picked up slightly from the fourth quarter increasing 1.8% primarily the result of favorable persistency trends. We will need to see further recovery in new sales to rebuild premium growth back to the historic levels of 5% to 6%. We’re encouraged by the sales trends we saw in the first quarter for Colonial. Although quarterly sales were down 9.2% year-over-year, that has sharply improved from the 31% cumulative decline we experienced for the last three quarters of 2020. We look forward to further improvement in sales momentum over the balance of 2021. We are encouraged by the uptake we are seeing in our recently developed digital enrollment tools, which in the quarter accounted for about one third of our enrollments. It is also encouraging that face-to-face enrollments are rebuilding as we find new, safe and socially distanced ways to conduct these face-to-face enrollments. And turning to the Closed Blocked segment, adjusted operating income excluding the impact of the Closed Block Individual Disability re-insurance transaction was $97 million in the first quarter compared to $104.2 million in the fourth quarter last year. Most strong quarter relative to our historical levels of income for this segment. Looking at the primary business lines within the Closed Block, for the LTC Block, the interest adjusted loss ratio was 77.7% for the first quarter compared to 60.2% in the fourth quarter excluding the income of the reserve assumption update in the fourth quarter of last year. The results for the first quarter remained favorable to our long-term assumption of a range of 85% to 90%, primarily due to the continued impact of COVID related mortality on our claim and block. In the first quarter, we estimate the accounts were approximately 15% higher than expected, a similar trend to what we experienced in the fourth quarter. LTC claim incidence was higher in the first quarter compared to the fourth quarter and remains volatile on a monthly basis. We anticipate that the interest adjusted loss ratio for LTC will likely revert to our long-term range over the next several quarters as mortality and incidence trends normalized from the impacts of COVID. For the Closed Disability Block, the interest adjusted loss ratio was 68.9% in the first quarter and 79.5% in the fourth quarter, both excluding the impacts from the reinsurance transaction in these quarters. The underlying experience under the same block, which largely reflect the active life reserve cohort and other smaller claim blocks we intend to retain were favorably to our expectations primarily due to lower submitted claims. In wrapping up my commentary on the quarter's financial results, the adjusted operating loss in the corporate segment was $38.9 million in the first quarter. This is favorable to the fourth quarter of 2020 adjusted operating loss of $42.7 million, primarily due to higher net investment income, which offset a slightly higher level of operating expenses. Keep in mind that the assets backing the required capital which were freed up from the individual disability insurance transaction have now been allocated to the corporate segment and generate a higher level of absolute net investment income for this segment. As these assets are allocated out to the product lines in future quarters or deployed, the favorable net investment income for the corporate segment is expected to decline. Now I would like to turn to the completion of the Closed Block Individual Disability Reinsurance transaction, which we first announced back in December. Phase 1 of the transaction, which covered approximately 75% of the transaction was reported in our fourth quarter earnings release and Phase 2covering the balance of the transaction was completed during the first quarter. Phase 2 involved the transfer of approximately $767 million of assets to the reinsurance, the recording of a net after-tax loss in the transaction of $56.7 million. The components are detailed in the statistical supplement. In addition, the amortization of the after-tax cost of reinsurance was $15.8 million this quarter. With the transaction now completed, we are very pleased with the ultimate release of approximately $600 million of capital to holding company cash and the flexibility that creates for us. Now I would like to next turn to our investment portfolio with a few points to highlight. First we recorded an after-tax net realized investment gain of $66.9 million in the first quarter. Of that gain, $53.4 million was associated with the completion of Phase 2 of the Closed Block Individual Disability Reinsurance transaction. These assets had unrealized gains which were realized and the assets were transferred to the reinsurer at market value. The balance of this quarter's realized investment gains which result from normal investment operations was $13.5 million and was largely driven by a positive mark on our market [ph] embedded derivatives balance. Second, as I mentioned previously, we continue to see a strong recovery in the valuation mark on our alternative invested assets of $35.9 million this quarter following a positive mark of $29.4 million in the fourth quarter. Given the current portfolio size we would expect quarterly positive marks in the portfolio of $8 million to $10 million. We have now fully recovered the valuation lost from the market decline in early 2020, while also earning our expected returns over that period. I'd also note that it was a higher than average quarter for traditional miscellaneous income from bond calls in the first quarter following an unusually low amount in the fourth quarter. Third, with Phase 2 of the reinsurance transaction, we were able to retain approximately $361 million of invested assets that were not transferred to the reinsurer. Of that amount, $234 million of investment grade assets with a book value -- with a book yield of 7.4% have been allocated to the LTC portfolio. And then finally, we remain very pleased with the overall quality of the investment portfolio. During the first quarter we saw only $92 million of investment-grade bond downgraded to below investment-grade and $13 million of upgrades to below investment-grade bonds to investment-grade status. Our holdings of high-yield fixed income securities were 7.7% of total fixed income securities at the end of the first quarter which was down from 7.9% at year-end 2020. Our watch list of potentially troubled investments remained at very low levels as we've taken advantage of the rebound in the credit market to reduce our exposure of these positions. Then looking to our capital position, we are very pleased with the financial position of the company and the flexibility it provides us as we come out of the pandemic. The risk based capital ratio for a traditional U.S. insurance company is slightly over 370% and holding company cash is at 1.7 billion as of the end of the first quarter, both well above our targeted levels. In addition, I note that our leverage ratio has declined to 26% providing additional flexibility. We are actively evaluating our capital plans as we come out of the pandemic and will have more to update you on in the coming months. Importantly, we intend to focus on the deployment opportunities that we believe can create the greatest value for the company and our shareholders, which historically have included investing in the growth of our core businesses, maintaining a competitive dividend and payout ratio, and repurchasing our shares in the market. I will close my comments with an update to our expectations regarding our outlook for 2021.With our fourth quarter reporting in February, we outlined our expectation of a modest decline of 5% to 6% for full-year 2021, adjusted operating income per share relative to the 2020 level of $4.93 per diluted common share. In our view that continues to be a realistic outlook as we look for a strong recovery in the second half of 2021 following some lingering COVID related mortality impacts in the second quarter. Now I will turn the call back to Rick for his closing comments and look forward to your questions.