Chris Testa
Analyst · John Heinbockel from Guggenheim. Your line is open
Thanks, Sandy. And good morning, everyone. On today's call, I'll provide further color on key drivers behind UNFI second quarter results, future growth, the trends and operating environment Sandy touched on that are impacting our business and industry. Sales for the quarter were $7.4 billion, a 7.5% increase over last year's Q2, bringing the two year stack to 14.6% and a 6% sequential increase over the year's first quarter. All sales channels experienced year-over-year growth while modest anticipated market contraction and continued deterioration and fill rates partially offset these gains. We're confident that our customer centric approach is driving results and are pleased that the growth in the quarter came from both selling more to existing customers, as well as from business we're now doing with new customers. Each a key growth component in our Fuel The Future strategy. Let's start with gains made with our existing customers. Looking at our top 25 customers and excluding the anchor customer and our new Allentown D.C. revenue grew nearly 7% in the quarter compared to last year's second quarter and over 5% sequentially compared to Q1. A portion of these gains were the result of continued success with cross selling as we added an incremental $100 million of total revenue in the quarter. As customers consolidate their purchases with UNFI their operations become more efficient in multiple areas, including receiving, stocking and back office functions. Our year-to-date performance keeps us on pace to achieve $1 billion in cross selling revenue by the end of fiscal 2022. Our Fuel The Future strategy also looks to increase sales in our fresh portfolio which includes meat, bakery, deli and produce. We're pleased with the steady progress and growth we're seeing as we continue to invest in people, technology and infrastructure to win in the important perimeter departments of the store. Specifically in produce, our customers expect a high quality and [reproduce] as a defining part of their store. We have expanded our direct from farm relationships, which improves our ability to deliver fresher product across a wide portfolio of conventional and organic offerings. Combined with the expertise of our merchandising specialist, I'm happy to report that our continued focus helped us grow second quarter produce sales at a rate that exceeded the broad U.S. produce market by over 400 basis points. Another differentiated benefit UNFI brings to its customers is its own brands portfolio. In the second quarter, Woodstock our 30 year, the loved organic and non-GMO brand grew over 17% with share gains in several natural channel categories including frozen fruit. We expanded own brand distribution with several larger customers in part due to our higher inbound fill rates that are consistently 500 to 1000 basis points above national brands in addition to gains resulting from joint business planning with our customers. The final growth platform that I'll address is professional services, where we continue to bring new ideas to our customers that provide value to their operations and growth for UNFI. Our services results yielded gains that were almost three times the growth rate of our wholesale business resulting from our focus on providing solutions for our customers beyond selling them groceries. For example, our payments business added another 150 stores in the second quarter, which brings the total number of stores to about 3500. Collectively, these stores generate about 700 million transactions per year and because of partnering with UNFI and leveraging our scale, we estimate their collective annual savings and processing fees to be about $40 million. That is meaningful savings to our customers that are trying to compete and find ways to improve their P&L especially in an inflationary environment. As for new business, we're realizing sales gains across every channel from new business wins achieved last year in fiscal ‘21 and over the last six months, our sales pipeline remains robust and we continue to be confident in our ability to onboard new customers based on our unmatched capabilities to help our customers be successful. Based on year-over-year unit sale increases, we estimate that roughly 40% of our top line sales growth in the quarter came from volume gains, including cross selling and new business with the remainder coming from inflation. We're encouraged by the growth we're experiencing and the drivers behind the growth. But we continue to be constrained by deteriorating fill rates caused primarily for upstream supply chain challenges. Deteriorating fill rates were driven by high demand, the impact of Omicron on the availability of freight and labor including in our own DCs as well as continuing raw material and packaging shortages. Daily conversations with our suppliers reinforced the unpredictable nature of the environment as the recovery timelines generally are getting pushed further into the future, which will adversely impact the level of promotions and innovation launches this year. Our merchandising teams continue to work on behalf of our customers to lessen to the extent we can the impact on their business. We're forecasting more frequently as supply challenges on one brand and a category can quickly cause demand spikes for similar brands. We're also making every effort to leverage our scale to maximize buying opportunities that include on demand ordering to absorb any excess inventory or assisting with our own transportation resources. We are communicating regularly with customers to help find alternative products, including our own brands, so they can plan accordingly. UNFI’s agility, resourcefulness and persistence is helping us navigate the environment. And we'll continue to do everything we can to help our customers. Shifting to operations. Although our second quarter operating expense rate declined 48 basis points sequentially from Q1 it was still higher than expected due to elevated absenteeism brought on by Omicron. As Sandy mentioned, these unplanned absences lead to greater reliance on overtime, third party warehouse labor and outside drivers to best service our customers during the critical holiday shopping season. It was further compounded by surging diesel prices, which are up about 40% in January, compared to January of 2021. Given the current state of global events, we anticipate fuel will continue to be a headwind for the near term. With our distribution centers, we continue to make meaningful progress on reducing the number of open positions. We finished the fiscal year 2021 with a DC vacancy rate of about 15%. The initiatives I spoke about on the last call reduced that figure to 12% at the end of Q1. Despite the onset of Omicron and the heightened absenteeism in December and January, we further reduced the vacancy rate to 9% at the end of the second quarter. On the transportation side, the market for drivers remains highly competitive. We're taking meaningful actions with similar initiatives to address open driver positions and have stabilized the base. Our goal over the coming quarters is to make similar progress towards reducing our driver vacancy rate. We're still not where we need to be. But the programs we've implemented to address worker concerns and lifestyle needs are clearly having a positive impact. They're also designed to increase associate retention which drives improve productivity and consistent performance for our customers. Turning to our retail stores, we're pleased with both the top and bottom line growth from our Cub and Shoppers banners. Last quarter I talked about bringing Cubs’ e-commerce platform in-house which has delivered strong results. Average weekly e-com sales have increased about 25% and additional marketing and analytics capabilities are coming soon that will add to the brand experience for our customers. We've also seen great performance and community involvement from our pharmacies where scripts grew about 4% in the quarter, which is in addition to strong growth and seasonal flu vaccines in steady demand for COVID vaccines and booster shots in Q2. We're also continue to invest in and optimize our retail business as last month Cub opened its 30th Wine and Spirits liquor store. Plans are already in place for the next store we look to optimize and strengthen the Cub brand. As Sandy said, we're pleased with our performance this quarter and optimistic about the balance of fiscal 2022. We expect food at home sales to remain strong as people continue to work from home and manage their household budgets in the face of high levels of food inflation. The environment remains unpredictable in several ways. But we're confident in our ability to help our customers succeed through all that UNFI has to offer. Let me now turn the call over to John.