Steven Sintros
Analyst · Andy Wittmann with Baird. Please go ahead. Your line is open
Thank you, and good morning. I'm Steven Sintros, UniFirst's President and Chief Executive Officer. Joining me today is Shane O'Connor, Executive Vice President and Chief Financial Officer. I'd like to welcome you to UniFirst Corporation's conference call to review our first quarter results for fiscal year 2023. This call will be on a listen-only mode until we complete our prepared remarks, but first, a brief disclaimer. This conference call may contain forward-looking statements that reflect the Company's current views with respect to future events and financial performance. These forward-looking statements are subject to certain risks and uncertainties. The words anticipate, optimistic, believe, estimate, expect, intend and similar expressions that indicate future events and trends identify forward-looking statements. Actual future results may differ materially from those anticipated depending on a variety of risk factors. For more information, please refer to the discussion of these risk factors in our most recent Form 10-K and 10-Q filings with the Securities and Exchange Commission. Overall, our results for the first quarter came in largely as anticipated, and I continue to be pleased with the steady progress of our key technology and infrastructure initiatives. We continue to be focused on making long-term investments in our business designed to accelerate growth and profitability as well as ensure we are providing industry-leading services for years to come. I want to thank our thousands of dedicated team partners to continue to always deliver for each other and our customers. Consolidated revenues in the first quarter grew 11.4% and adjusted earnings per share grew 10.5%. Shane will provide the details of our first quarter results shortly as well as comment on our outlook for the full fiscal year, which remains unchanged from our year-end earnings call. We are pleased with the execution of our team, which continue to deliver solid performances in both new account sales as well as customer retention. Continuing the trend from prior quarters, the strong revenue growth in the quarter also reflects the impact of price adjustments from throughout 2022 as we have worked with our customers to share in cost increases we have experienced related to the inflationary environment. As we have discussed in prior calls, we will continue to be focused on three large initiatives designed to transform the Company in terms of our overall capabilities and competitive positioning. These initiatives are the rollout of our CRM system, a corporate-wide ERP system and investments in the UniFirst brand. With respect to our CRM systems project, we are making good progress deploying our new system in line with our internal schedule. As we communicated during the last earnings call, we have deployed over 50% of our U.S. Core Laundry locations, and we expect the remaining U.S. locations to be deployed by the end of fiscal 2023. The deployment of our smaller Canadian and cleanroom operations will carry over into fiscal 2024. During fiscal 2023, we will be focused on -- we will also be focused on the global design phase of our ERP project. The implementation of our new Oracle Cloud ERP system will be a multiyear initiative designed to transform our supply chain and procurement capabilities as well as provide an overall technology foundation for growth and efficiency. And finally, as we also discussed on prior earnings calls, during fiscal '22, we officially launched our new brand through a series of national TV ads. Our message focuses on serving people who always deliver for their companies, their customers and their families. At UniFirst, our ongoing focus will be to always deliver for them. Although some costs related to this brand transformation will be expended in fiscal '23, the larger one-time expenditures are mostly behind us. All of our investments are designed to deliver solid long-term returns for UniFirst stakeholders and are integral components of our primary long-term objective to be universally recognized as the best service provider in our industry. We continue to report results adjusted for the impact of direct costs related to these investments. As we continue through fiscal 2023, we'll be watching the dynamic market conditions closely. During the quarter, we did not see a significant change to the operating environment and where levels that our customers have been stable. When and what impact higher interest rates will have on our customer base and the overall market remain to be seen. Over the years, our business has proved resilient in many different economic cycles and regardless of what the next cycle brings, we are confident in our ability to execute against our plan. We will continue to manage costs in areas we can control, while assuring we don't impact our ability to execute on our transformational initiatives or adversely affect our customer service levels. And as always, we'll maintain a sharp focus on taking care of our employees, our customers and bringing new customers into the UniFirst family. And with that, I'd like to turn the call over to Shane, who will provide more details on our first quarter results.