Kecia Steelman
Analyst · Barclays
Thank you, Kiley, and good afternoon, everyone. After meeting our ambitious goals in fiscal 2025, we entered fiscal 2026 with a keen focus on continuing our progress while optimizing our model with financial discipline to deliver profitable growth. Before I dive into the details of our first quarter performance and priorities for the year ahead, I want to share my perspectives on the business. First, our core U.S. business is fundamentally strong and delivering healthy sales growth. Second, the strategic initiatives we are driving to scale new businesses are gaining traction, are contributing to our results and position us well for long-term growth and value creation. Third, we are exercising financial discipline and working thoughtfully to optimize our costs and investments to position our business to deliver consistent double-digit earnings growth. Next, growth in the beauty category remains healthy, even as consumers are increasingly value focused. And Ulta Beauty's diverse assortment, omnichannel convenience and compelling loyalty rewards program uniquely positions us to meet our guests' evolving needs. And finally, we are staying focused on capitalizing on the strengths of our model and executing our Ulta Beauty Unleashed strategy to deliver long-term profitable growth and value. And while we are continuing to monitor how the macro landscape could evolve, we remain execution-focused and are confident we will deliver our fiscal 2026 expectations, which Chris will cover further later in the call. Turning now to our first quarter performance and the progress being made on our Ulta Beauty Unleashed pillars. The strength of our business continued as we delivered first quarter net sales growth of 11.1%, comparable sales growth of 5.3% and 15.5% diluted EPS growth. Performance was broad-based with all channels and major categories contributing positively to our strong results. From a market share perspective, we gained share in prestige beauty, and we were roughly flat in mass beauty. Beginning with our driving the core business growth pillar. Overall company performance continues to be fueled by the strength of our core U.S. business, reflecting a relentless focus on delighting guests with every interaction and building on our new go-to-market approach, marketing leadership and compelling merchandising innovation. Our stores delivered another solid sales performance, supported by the successful execution of key promotional and marketing events, including 21+ Days of Beauty and spring haul. As we begin the new fiscal year, our store team is focused on driving engagement, education and excitement. During the quarter, together with our brands, we executed more than 40,000 in-store events, including key activations to highlight newness from brands like Coach, Cecred, Live Tinted and held several workshops to support education for brands Redken, Rare Beauty and Lancome. As we look to Q2, we will stay focused on the fundamentals to ensure we are delivering great guest experiences, driving conversion and fueling sales growth. E-commerce momentum continued with the team delivering another quarter of robust sales performance. The sustained strength of our e-commerce channel is powered by the investments we've made over the last several years to elevate our infrastructure and the ongoing enhancements we're continuing to roll out, like expanded same-day delivery options through Uber Eats and new Buy Now, Pay Later options through Klarna to improve functionality, expand convenience and improve the guest experience. The convenience of buy anywhere, fill anywhere capabilities including Buy Online Pickup In Store, have been a key driver of our e-commerce growth and of our strong guest satisfaction metrics. This quarter marked the exciting launch of our TikTok Shop with a strategic focus on our Only at Ulta exclusive brands. We hosted our first ever TikTok shoppable live stream at our Ulta Beauty World event garnering more than 5 million impressions and strong GMV, rivaling top affiliate live stream performances. This initiative is driving a lot of excitement with guests and the creator community, which is showing high interest in collaborating with us. In addition, a number of brand partners have expressed interest in offering their products as part of our curated TikTok assortment and bundles. This new channel positions Ulta Beauty at the center of a critical discovery point and will enable us to spotlight our exclusive brands, build influence and fuel our marketing efforts, particularly with younger consumers. Turning to brand building. We are making meaningful progress on our ambition to build multiple $100 million-plus exclusive brands over time. To compete and win in beauty and wellness, we are driving the innovation pipeline, co-investing in marketing with strategic and exclusive brand partners and creating exciting activations in stores and online. We have several exciting success stories on this front. And today, I'd like to highlight an exclusive fragrance brand, NOYZ, an approachable vegan and cruelty-free fragrance brand inspired by relatable real-life feelings and self-expression. During Q1, NOYZ launched its innovative Mylk de Parfum, part fragrance, part hydrating skincare. Milks are perfect for layering and are creating a new subcategory that has excited our guests and is helping drive the brand's continued growth. Ulta Beauty collaborated with NOYZ on a 360-degree go-to-market activation strategy that helped catapult the brand into our top 20 in the category for the quarter. And NOYZ continues to fuel social buzz into Q2 with the recent debut of Be Her, our fragrance collaboration with award-winning singer-songwriter Ella Langley. From a broader newness perspective, our balanced approach is driving consumer excitement across categories and fueling positive performance. During the quarter, we launched more than 20 new brands including our record-breaking launch of Rare Beauty in makeup, Balmain and exclusive early lead brand in fragrance, Bloomeffects in skin, Hairstory in hair care and Gruns and wellness. These launches are in addition to exciting newness from our existing brand partners like Estee Lauder, Tatcha and exclusive brand Sake. In marketing, we focus on engaging storytelling to capture core moments in beauty and further Ulta Beauty's authority and high-impact shopping moments. The team drove outstanding activations around key marketing and promotional events including Valentine's Day, 21+ Days of Beauty and spring haul. In April, we hosted our flagship consumer event Ulta Beauty World in Orlando. Approximately 3,000 Ulta Beauty fans attended the event to engage with nearly 240 of our brand partners and discover newness through immersive high-touch experiences with master class education offered as a separate experience. Building on last year's inaugural event, Ulta Beauty World drove strong engagement across PR and social and expanded into new platforms like TikTok Shop Live, more than doubling earned media value year-over-year. During the quarter, we expanded our Ulta Beauty Rewards loyalty program to nearly 47 million members, up 4% year-over-year. We are leveraging our vast first-party data and recent tech improvements to enhance our leadership in personalization. Our teams are building around key customer journeys and actions to maximize incremental sales-driving opportunities. This includes utilizing our loyalty data to understand behaviors, predict replenishment purchases and drive cart conversion. Moving to our second pillar, scaling new businesses. Beyond the U.S., we opened a handful of new stores across our international markets. Space NK, which operates stores in the U.K. and Ireland, continues to deliver healthy, well-balanced growth, expand its loyal customer base and gain market share. In Mexico, we opened 2 new stores, including the grand opening of our Madero store, a unique 2-story building that blends modern beauty retail with historic architecture and charm in the heart of Mexico City. In addition, our franchise partner, Alshaya, opened our third store in the Middle East at the Dubai Mall, one of the largest and most visited shopping destinations in the world. While the situation in the Middle East remains fluid, we continue to be excited about the potential of this flagship location and for the expansion opportunity in the region over the long term. Our marketplace continues to gain traction with the addition of exciting new brands and items. We closed the quarter offering more than 325 brands and over 8,000 SKUs across our 7 marketplace assortment focus areas. During the quarter, we successfully integrated marketplace brands into our 21+ Days of Beauty promotion contributing to strong ongoing guest engagement. I'm incredibly proud of the way our team continues to execute this important initiative and the strong guest satisfaction we are seeing for those who purchase products from marketplace. In wellness, we're helping guests find their feel good with expanded assortments across key wellness focus areas, nutrition and supplements, intimate care, rest and reset and essential routines. During the quarter, we launched several new brands, including nutritional gummies brand, Gruns, and intimate skincare brand, Medicine Mama. We drove awareness and guest acquisition through our wellness-focused events and integrated wellness offerings into key tentpole events. We also enhanced our digital navigation and storytelling. Performance continues to build, driven by assortment and space expansion as well as guest engagement in key pillars, including nutrition and supplements and rest and reset. In UB Media, we are on a journey of scaling this increment margin driver, rolling out enhanced capabilities, features and products to support our brands. We recently launched a YouTube enhanced measurement product, which provides deeper insights and benefits to our brand. Clinique leveraged this new capability for a recent campaign that was executed with fresh talent and best-in-class practices. It was not only able to measure brand level sales, but they also saw meaningful higher returns on the ad spend and conversion compared to other video channels. And finally, our third strategic pillar, aligning our foundation for the future. As part of our supply optimization efforts, we advanced plans to expand our distribution network with the commitment to open a new regional distribution center in Salt Lake City, Utah. This new facility will leverage the latest in automation technology to improve speed, increase efficiency and simplify product flow. In addition, we continue to leverage AI to optimize our business. From a guest-facing perspective, we introduced an online shopping agent, Ulta AI, to enhance discovery, personalization and shopping experiences. Initial results have been promising, and we are excited about the potential of this new feature. In addition, we are integrating with leading AI platforms like Google's Gemini to enable agentic commerce. We are still in the early days and are focused on leveraging the strengths of our partners to maximize the AI opportunity. Finally, turning to our efforts to cultivate one of our most important competitive advantages, our culture. Last month, we brought together more than 1,500 general managers, along with corporate and DC leaders and brand partners in our annual field leadership conference. The strength of our model was on full display. Everything about the time we spent together was aimed at growing our business, building enthusiasm and pushing ourselves to an even higher standard. The most exciting part was the alignment in the collaboration and the camaraderie across the entire business. Importantly, there was also a unified focus on execution in stores and providing our guests with consistently great experiences. The energy I experienced, coupled with our current business performance reinforces my confidence in the direction we are heading and my optimism that the business will continue to deliver on our revenue, income and shareholder value creation goals. Turning to the operating environment. As I shared in the beginning of my remarks, the beauty and wellness categories remain healthy and engagement is strong. At the same time, consumers continue to face macroeconomic uncertainty and inflationary measures and pressures from rising fuel prices, making value increasingly important as a consideration. We are operating from a position of strength in this environment and have multiple levers to satisfy guest value needs, including a diverse mass to luxury assortment that provides our guests with choices for every budget. Omnichannel accessibility that allows our guests to browse, buy and fulfill purchases in the way that best fits their lifestyle and a compelling loyalty program and targeted promotional capabilities that enable guests to maximize value while strengthening engagement with our brand. We will continue to thoughtfully navigate the operating environment and respond with agility to deliver for our guests, drive sales and expand share over the long term. Looking to the future, we're focused on expanding our U.S. business by strengthening our assortment and investing in stores and digital experiences and deepening customer engagement through personalization, AI and social commerce, including our new TikTok Shop partnership. In addition, we expect to drive incremental accretive growth as we continue to scale our new businesses, including international expansion, wellness and marketplace offerings and enhanced UB Media capabilities. We will continue to execute our plans to support long-term growth and efficiency through investments in supply chain automation, merchandising systems and AI-powered tools to enhance operational performance, guest experience and profitable growth. And finally, I'm excited to share that we are beginning work on a new highly experiential Ulta Beauty location in Times Square, New York. Expected to open in late 2027, this flagship store will be a vibrant, dynamic destination where technology, entertainment, convenience and our differentiated assortment come together to deliver immersive guest experiences and brand activations. This store will showcase next level brand building and storytelling capabilities, unlock high-impact marketing through digital billboards and drive greater awareness and loyalty with guests from all over the United States and the world. In closing, our Ulta Beauty Unleashed plan is delivering results, and we remain confident in the strength of the Ulta Beauty model, the resilience of our category and the passion of our guests and associates. We are investing with discipline in the areas that matter the most, a differentiated seamless assortment, a seamless omnichannel experience and deeper guest loyalty, all while staying agile in a dynamic environment. As always, we will stay focused on what we can control, keeping our guests and associates at the center of all we do to drive our business forward and create value. With that, I'm going to turn it over to Chris to cover the financials.