Tim Phillips
Analyst · Citi
Good morning, and thank you for joining Universal Logistics Holdings' Third Quarter Earnings Call. Before we begin, I would like to thank the thousands of hard-working men and women of Universal for their continued attention to operating safely while fulfilling the needs of our customers. Because of your unselfish efforts, Universal continues to deliver real-world solutions in a less than optimal environment.
Universal had a great quarter. We saw a strong rebound from this quarter, increasing top line revenues over 40% and more than doubling our earnings per share. Yesterday's reported results included $2.5 million in losses at our company-managed brokerage operation, which cost us 70 basis points in operating margin and $0.07 per share in the quarter. The rest of our operations were firing on all cylinders, led by a robust rebound in automotive production, massive imports and record rates in our truckload van operation.
We expect robust volumes to continue through mid-November, tapering off during the normal automotive holiday slowdowns around Thanksgiving and Christmas. Based on what we are hearing from our customers, 2021 should be a great year in each of the service lines, particularly autos where we remain bullish on light trucks and SUVs. Jude will update our outlook for Q4 and the full year 2021 shortly.
For the third quarter, we reported $365 million in top line revenues, and earnings of $0.50 per share, which included the previously mentioned $0.07 per share loss in company-managed brokerage, and a $0.01 per share loss for noncash holding losses on our marketable securities portfolio.
We entered the third quarter with tempered optimism of a continued recovery of the U.S. economy. And the rebound of associated freight volumes lost in the second quarter, shelter-in-place orders that plagued many retail providers.
Each of our transportation service lines experienced substantial increase in freight volume as the quarter progressed. We began to experience a tightening labor market over the same corresponding time frame and believe this will be a challenge in the months to come. There's a definite shortage of both truck drivers, warehouse, men and women across the country. We do not believe this will go away anytime soon and are facing it head-on. We're increasing pay rates across the country and offer some of the newest and most well-maintained equipment in the industry. We believe this will give us a competitive advantage to attract, retain the talent we need to further our success.
On the sales front, we continue to make inroads with our cross-pollination of customers between service lines. We've identified substantial opportunities where we are providing supreme service to our customers, but are only conducting business with them in one of our service lines. With an expanded collaborative effort between the sales group, we have identified multiple opportunities within each of our top customers.
Our value-added and dedicated transportation service lines have continued to add to the $140 million in previously reported new business with $30 million in additional third quarter awards. These awards will layer in over the next several quarters.
Our transportation sector has experienced many opportunities brought about by the recent freight surge. Intermodal closed on $7 million of new national drayage business while experiencing a substantial increase in volumes within our existing customer base. Our company-managed brokerage operation is rebidding over 1/4 of its contractual business that is expiring in the fourth quarter.
The truckload agent group onboarded 17 new agents in the third quarter, which should result in over $20 million of yearly truckload agent revenue.
Now for some color on each of the service lines. For intermodal, we experienced a 16.6% increase in loads over the second quarter as well as an 18.2% increase in loads over the same period last year. Although volumes have increased, rates are still lagging with the average revenue per load, excluding fuel, down 11% over the same period of 2019. September saw Universal's intermodal group moved the most amount of loads ever in their history. This trend has continued in October as the average daily load has increased 8.7% from the third quarter average. Any increase in rates will drive operating leverage in this business and further drive profitability. We remain very bullish on our drayage franchise and we'll continue to expand our national footprint and seek additional M&A in this space.
The truckload group saw robust rates and volume and company terminals that support dry van. However, our flatbed business, that supports metals and industrial goods underperformed. From the first quarter of this year, revenue from metals and industrial goods was up 22.6% and 15.3%, respectively.
As mentioned earlier in my comments, our company managed brokerage operation group had an extremely challenging quarter, with load count down 7.8% over the same period in '19, we could not advance the contracted rates with our customers quick enough to offset the rates from our partner carriers. Although loads were down, revenue per load was up 11.5%, still leading the group in negative margin territory for much of the quarter.
Gross margin for the quarter finished in the low single digits. This led to an operating ratio of 104.5% on quarterly revenues of 56.4%.
We have been profitable each week in October thus far and look for that trend to continue the remainder of the year. Our largest opportunity remains with our company brokerage group.
For upcoming bids in Q4 and Q1 of 2021, we will remain disciplined with our pricing and maximize the increases that we worked so hard to obtain in the third quarter. The highlights of the third quarter was the automotive industry's return to pre-COVID production numbers. We are equally optimistic in the near-term demand for SUVs and trucks, which our value-added services and dedicated sectors so strongly support.
Dedicated load volumes increased 15.7% compared to the same period last year. We continue to layer business wins into our existing dedicated locations that has allowed for the optimization of our dedicated assets. Dedicated to the business that 3 years ago was operating over 100% of revenues, now it has not only best-in-class management drivers and equipment, but best-in-class margins.
Our value-added group successfully launched 3 new sites supporting Class 8 truck manufacturer and began operating in plant for a heavy equipment manufacturer.
Launch costs were also a drag of about $1 million in Q3. We expect about the same in Q4 as those operations ramp-up to full production. Our value-added business supporting auto manufacturing saw its best results of the year and pent-up demand and inventory restock SUVs and pickup trucks was at breakneck pace in the quarter.
Production volumes are expected to be solid in Q4, although the number of billable weeks will be down due to the upcoming holiday season.
The SAAR for 2021 looks great, returning to pre-COVID levels. We expect to have another banner year in our legacy business as well as reaping the rewards of our contract wins mentioned on previous calls.
In closing, our ultimate success will still depend on the health and performance of our associates. We will remain acutely aware of COVID-19 in the potential resurgence over the next 2 quarters. We will ensure we are on point with our COVID response and readiness plan as to support our associates and provide a safe work environment.
I would like to now turn the call over to Jude. Jude?