Hein. M. Schumacher
Management
Good morning, and welcome to Unilever's First Quarter 2024 Trading Statement. We expect prepared remarks to be around 20 minutes, followed by Q&A for around 30 minutes. And all of today's webcast is available live-transcribed on the screen. In a moment, I will hand over to Fernando to take you through the details of the first quarter results. And after that, we will take your questions. Now first, let me set out some of the highlights of the quarter as I see them. On the results themselves, we delivered underlying sales growth of 4.4% with volume growth increasing to 2.2%. This growth was led by our Power Brands, up 6.1% in the quarter, with volumes up 3.8%, with growth across all 5 business groups. It is only the first quarter of the year. But with these results, we do see signs of improved momentum that supports our full year guidance. At the same time, we have used the quarter to progress our Growth Action Plan. We've also announced some important changes to the portfolio, and we launched a major productivity drive. Let me take these briefly in turn now, starting with the Growth Action Plan or, as we call it here, the GAP. Now as a reminder, this is a plan with 3 elements: intended to deliver faster growth, a more focused and productive way of operating, and a sharper performance edge; and all this with the goal of ensuring that in everything we do, Unilever is simpler, better and more impactful. Now first, on faster growth, it starts with our Power Brands. The enhanced focus here is to ensure a stronger execution of the core GAP plans as a means to deliver faster growth, including through category expansion. And the measures we are putting in place to achieve this will inevitably take time, but they are on track. On unmissable brand superiority, for example, insights gained from pilots covering nearly 1/3 of our turnover are being used to complete granular brand assessments. This will be extended to cover 50% of turnover by the end of May. And based on these assessments, targeted action plans are already being developed and will be in place across all the Power Brands in the second half of the year. And on innovation, having identified the key platforms, we are now focused both on brilliant in-year execution of the big initiatives and on building the multiyear pipeline that we expect to deliver the step-up in incremental turnover that we are seeking. Again, this will take time, but we are already seeing good examples of the bigger, more impactful innovations and approaches that we would like to replicate. Now some examples: Vaseline Gluta-Hya, going from strength to strength with its new variants and rollout to new markets supporting Vaseline's double-digit growth in the quarter; Liquid IV, which is being extended into sugar-free and has recently been launched in Canada and here in the U.K.; Nutrafol's entry into skin care, tapping into our R&D expertise; and the launch of Persil's 15-minute Wonder Wash, which we expect to create a new segment in the market by tapping into changing laundry habits; of course, the continued success of Hellmann's plant-based offerings; and Magnum's Pleasure Express range. Some of these we have discussed with you before, but that is the whole point. We want innovations that can scale and build category value over years, not just a constant churn of new news that doesn't really shift the dial. On the second element of the GAP, productivity and simplicity. We are making good progress on embedding a net productivity mindset and tracking the necessary measures, including reductions in cost per tonne, as we look to continue to accelerate gross margin expansion. We will say more about this at the half year results. And for today, let me say a little more about the work that we're committed to do to focus our global sustainability efforts around 4 key areas: climate, plastic, nature and livelihoods. Last month, we published our latest Climate Transition Action Plan with updated targets for achieving net-zero emissions across our value chain. We have also now shared details of the specific goals that we will pursue within each of the priority areas. Now on this, let me be clear, we are doubling down, not watering down, doubling down in those areas that most materially impact the business and where a more focused approach will enable us to drive real change at scale; and we are doing so with goals that are stretching, but that are also intentionally and unashamedly realistic. And on this, we were pleased to have got the support this week of the Science Based Targets initiative, which has formally approved our new Scope 3 near-term GHG reduction targets. And we want to continue to lead in this area and to build on the huge progress that has been made, but by evolving our sustainability agenda in a way that future-proofs the business and helps deliver the kind of positive change that we need. The third element of the GAP involves sharpening Unilever's performance edge. And we said that we would put a refreshed team in place to lead for this and that we would set clearer priorities, more visible and stretching in-year targets and that we would link reward more clearly to value creation. With the recently announced appointments of Mairead Nayager as Chief People Officer and Heiko Schipper as President, Nutrition, the executive team is now complete. Mairead and Heiko both know our industry well, and both come to Unilever with outstanding track records. Targets are in place to deliver the clearer, GAP-related priorities that we are all now focused upon. And at next week's AGM, we hope to get support for the reward framework that will help give expression to the shift that we want to make in strengthening the link between reward and performance. We will say more about the GAP at the half year point. But hopefully, this gives a flavor of some of the areas where activity has been most concentrated in the first quarter. The benefits, as we have always said, will build as we go through the year. And this is important because the market shares in the parts of the business that we can reliably measure remains too low despite the strong and the good performance of Prestige, Health & Wellbeing and Food Solutions, which is not included in our measure. We do expect to see the position begin to improve in the second half of the year as the GAP measures become increasingly established in the way we operate on a day-to-day basis. And as I've said, we were determined that in everything it does, Unilever is becoming a simpler, better and more impactful organization. And it is this thinking that led to the announcement last month to accelerate the GAP by driving our productivity agenda further and by simplifying the portfolio. Let me say a few words on each now. The productivity program we announced is hugely important as it will streamline the business, it will improve efficiency and the way we work and operate. Work to give effect to the program is already well underway. A dedicated cross-functional project team has been established to lead the process. Now there's much more to do, but we are confident of delivering the cost savings that we have set out of around EUR 800 million. We are clear that the program can and will be implemented in a way that speeds up decision-making and liberates trapped capacity within our business. Equally, we are very mindful that the people impact of these proposals is significant with up to 7,500 roles impacted. We will embark on a consultation process to ensure the changes are introduced with the appropriate sensitivity and care. On the portfolio, the separation of Ice Cream makes good strategic sense both for Unilever and for the Ice Cream business. As a global leader in an attractive category with outstanding brand power, we expect Ice Cream to thrive under a new ownership structure, one that is better suited to its distinct operating model. Work to separate that business is underway, and we expect the process to be complete by the end of 2025. And in the meantime, under Peter ter Kulve's leadership, we are working hard to address the reasons for the recent underperformance in Ice Cream. We are fully focused on getting the business growing competitively again and improve on all measures. For Unilever, separation will allow us to put more energy and resources behind our global and scalable brands in categories that have complementary business and operating models where we can leverage our innovation, R&D and go-to-market capabilities a lot more effectively. To summarize, our first quarter results give us confidence in our full year outlook. We've made significant progress in instituting our GAP measures, and work is underway to give effect to the broader portfolio and productivity program changes that we have announced last month. With that, let me hand over to Fernando to go through the details of the first quarter trading performance.