Graeme Pitkethly
Management
Good morning, everybody, and a warm welcome to this first quarter trading update. First, let me draw your attention to the usual disclaimer relating to forward-looking statements and non-GAAP measures, here it is. And with that, let’s kick off this brief update with a little bit of market context. Global GDP growth stepped up last year, and the latest forecast for this year indicates some further improvement. This is expected to come mostly from the emerging markets, in particular from Brazil, India and the Middle East. Now underpinning this, the high levels of currency-driven inflation that have been impacting consumers in some emerging markets have abated. This is a very welcome development as it takes inflationary pressure off of consumers and allows them to spend on their everyday needs more confidently. Looking at our own markets, we see market growth in aggregate of slightly less than 3%. There have been some small improvements in parts of Europe. However, the forecast GDP upturn in some key emerging markets, like Brazil, South Africa and Indonesia, has yet to fully impact the market growth for Unilever’s categories in those countries. This is quite normal. There’s always a time lag to some extent between GDP, in general, and the impact in our specific markets. Now the welcome slowdown in the high levels of price growth has, however, helped overall consumer demand. And after having been low for a year or so, market volume growth has now picked up to a little over 1%. For Unilever, overall, Q1 has been a good start. Underlying sales growth, excluding spreads, was 3.7%. The quality of delivery has been strong in the first quarter with virtually all growth coming from volume and mix. Volumes were helped by a very strong start in North America, driven by front-weighted phasing of innovations and promotions as well as good performance from the acquisitions. There were soft volume comparators in India, the UK and in Brazil as we lapped the after-effects of demonetization, trade issues and retailer de-stocking in the back year. There may also have been a little benefit from an earlier Easter. Nevertheless, we feel we are off to an encouraging start, especially considering a slow ramp-up to the ice cream season in Europe and North America. It was the hottest day of the year in Europe yesterday, but that comes after a long winter that went well into late March and April. As expected, pricing was muted. This was driven by low commodity inflation, by the impact of GST in India and from negative pricing in Latin America. Richard is going to come back to this in more detail when he covers the regions. Q1 growth was very nicely broad-based across the 3 divisions; Beauty & Personal Care grew by 3.9%, Home Care was up by 4.9%, and Foods & Refreshment grew by 3.7%. In emerging markets, the headline underlying sales growth number is 5.1%, but more importantly, volume growth in emerging markets has been maintained at 4% for the second consecutive quarter. Price growth, however, of 0.1% is lower than we’ve seen for quite some time. This was expected. This is actually the chart we showed you on the full year results call, but updated this time for Q1. We expected little contribution from price and the reasons were given then. But as a reminder, our reported price growth measure is pure price and does not include mix. Mix comes through in our underlying volume growth measure. We’re not concerned about relatively low pricing in aggregate. Pricing decisions are made locally, and we see positive pricing in places such as Turkey, Mexico, the Netherlands, Eastern Europe, and offsetting negative price in others such as Brazil, North America and the UK. What is important in making pricing decisions is that we balance the needs of the consumer and the shape of the P&L. We remain confident that our savings programs keep us on track to deliver a step-up in margin consistent with the trajectory of our 2020 margin targets. If we look at a bit more closely at the divisional performance now. In Beauty & Personal Care, we want to grow the core of the business while strengthening the portfolio in emerging growth segments like Naturals and by building Prestige. The division grew 3.9% in Q1 with all of the growth coming from volume. Skin cleansing had a strong quarter after several new launches like our new aerosol char mousse, which was launched across 5 different brands in Europe ahead of being rolled out globally. Baby Dove continues to expand its footprint and is on track to be in 30 markets in 2018 with at least a 5% share position in all of its key markets. In hair, Sunsilk continued to grow well, driven by the continued success of last year’s relaunch and further expansion of the Naturals range. Continued momentum on 2017’s Dove relaunch, which is now across 65 markets, contributed to a strong pickup in deodorants’ volume growth. Rexona was also helped by innovations such as the new stay fresh range with antioxidant technology, which was launched in Latin America. Love, Beauty and Planet and ApotheCARE, the 2 new Naturals brands launched in the U.S. last year, although still in early days, are off to a good start. And our Prestige business continues to perform well. It was up mid-single digits with online sales growing strongly at 70%. Dollar Shave Club has now launched here in the UK, and more recent acquisitions such Carver Korea and Shea Moisture are doing well, but are yet to contribute to our reporting underlying sales growth. Home Care continued to grow at around 5%, again, nearly all volume. Emerging markets have performed well for Home Care. In particular, India, Africa and Turkey all saw strong growth. Premiumization in India is delivering for us with mix benefits from consumers trading up to Surf Excel, which is growing very nicely, and the successful launch of Comfort Pure. Sunlight Dishwash was relaunched in Indonesia and the Omo brand had a good first quarter with strong momentum showing from the global relaunch last year and the introduction of new variants such as the Naturals range in China. We continue to see Home Care growth in Europe with a number of launches this quarter, including Persil triple-chamber capsules and the introduction of the Comfort Deluxe fabric conditioner in the UK market. Seventh Generation is now in our reported underlying sales growth numbers and continues to perform well in North America, whilst building out its presence in the UK. Our water purification business had a good start to the year. However, our Blueair business in China has suffered a slowdown in momentum since the Chinese authorities introduced strict air pollution controls in the big cities of China, which is Blueair’s biggest market. While we unreservedly welcome, of course, improvements in air quality, and hence, the quality of life for those that live in Chinese cities, we must now respond by focusing on the many other opportunities offered by Blueair’s product range. Turning to Foods & Refreshment. The priority for our newest division is to grow its presence in emerging markets, to modernize the portfolio and to continue to build growth in alternative channels such as food service and out-of-home impulse occasions. Excluding spreads, overall growth in Foods & Refreshment was 2.7%, nearly all of which came from volume. Ice cream grew by 3%, helped by the recent launch of Magnum pints in the U.S. and Ben & Jerry’s nondairy in Europe. Breyers delights has been rolled out at speed and is now available in nine European countries as well as North America, where it’s continuing to gain distribution. As I mentioned earlier, those in Europe or, indeed, in the East Coast of the U.S. will know that the weather has not been ice cream friendly so far in Q2, in contrast to 2017 when there was a European heatwave through much of the quarter. Knorr had a good quarter, launching a range of natural mini meals in 11 countries across Europe. And in North America, a new range of organic meal starters has gone into the market. We want to continue to be a strong growth driver in our emerging markets. Mae Terra, our recent Brazilian acquisition, is building from a small base but beginning to capture consumers in both the Naturals and premium segments of the market. The Foods & Refreshment division is now fully operational, and this should open up more opportunities to develop the portfolio further and drive our margin enhancement programs, such as 5-S, across the newly combined division. With that, let me hand over to Richard to take you through Q1 growth in a little more detail.