Earnings Labs

UGI Corporation (UGI)

Q3 2020 Earnings Call· Tue, Aug 4, 2020

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Transcript

Operator

Operator

Ladies and gentlemen, thank you for standing by and welcome to the UGI Corporation Third Quarter FY ‘20 Earnings Call and Webcast. At this time, all participants are in a listen-only mode. After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions] I would now like to hand the conference over to your speaker today, Investor Relations Manager, Alanna Zahora. Thank you. Please go ahead.

Alanna Zahora

Analyst

Thank you. Good morning, everyone and thank you for joining us. With me today are Ted Jastrzebski, CFO of UGI Corporation; Bob Beard, Executive Vice President, Natural Gas; Roger Perreault, Executive Vice President of Global LPG; and John Walsh, President and CEO of UGI. Before we begin, let me remind you that our comments today includes certain forward-looking statements, which management believes to be reasonable as of today’s date only. Actual results may differ significantly, because of risks and uncertainties that are difficult to predict. Please read our earnings release and our annual report on Form 10-K for an extensive list of factors that could affect results. We assume no duty to update or revise forward-looking statements to reflect events or circumstances that are different from expectations. We will also describe our business using certain non-GAAP financial measures. Reconciliations of these measures to the comparable GAAP measures are available on Slide 10 of our presentation. Now, let me turn the call over to John.

John Walsh

Analyst

Thanks, Alanna. Good morning and welcome to our call. I hope that you have all had the opportunity to review our press release reporting our third quarter results. We are very pleased with our strong third quarter performance and increased our full year guidance to a range of $2.45 to $2.55. This was a particularly significant quarter for us as we addressed the challenges of COVID-19, step forward with our efforts to help address systemic racism, and maintained our focus on safe and secure operations. While much work remains, we were encouraged with our progress in each of these critical areas in Q3. Turning to our financial performance, we delivered strong results as a combination of colder than normal weather, rigorous expense and margin management, and the positive contributions of our LPG restructuring programs underpins strong earnings, cash flow and liquidity. Our teams demonstrated their focus and resiliency as we addressed these major challenges in a quarter that was unlike any quarter in our 138-year history. Our results in Q3 very clearly demonstrate the strength and resiliency of our businesses. Each of our three domestic businesses delivered increased operating income versus Q3 fiscal ‘19. UGI International performed well despite the challenges of another very warm quarter. In addition to strong earnings performance, our teams did an outstanding job delivering free cash flow, while closely managing CapEx and working capital. On today’s call, I will comment on key activities and market developments in the quarter and then turn it over to Ted who will provide you with an overview of UGI’s financial performance; Bob Beard will provide an update on key activities across our natural gas business and Roger will follow with details of progress in our LPG business. I will wrap up with comments on our ESG program and our…

Ted Jastrzebski

Analyst

Thanks, John. As John mentioned, we are pleased to report a very strong quarter. But before we get into quarterly results, I wanted to discuss our updated guidance of $2.45 to $2.55 per share. This is an increase from our previously stated guidance due to very strong April results, with EBIT coming in roughly 55% higher than our original projections. The cold weather provided the tailwind in the quarter, but we also benefited from disciplined expense management, transformation investments in LPG and incremental margin from UGI Appalachia. On our second quarter call, we projected COVID to create a $0.20 to $0.30 impact to our results and we still expect to be in that range for the full year. COVID created an earnings headwind of roughly $0.15 in the third quarter and we anticipate an additional $0.10 headwind in our fourth quarter, which is already included in our updated guidance range. While COVID reduced demand for our commercial customers across all four businesses, it was partially mitigated by outsized domestic cylinder sales and ACE results in the quarter. Furthermore, we expect that the recent TCJA reform to the global intangible low taxed income provisions known as GILTI, combined with the CARES Act and the particular fact pattern of our international operations, result in approximately $0.10 of incremental benefit for 2020. The weather in COVID are amplifying our tax benefits this year and it is not clear that they will repeat to the same level next year. We are assessing the potential impact on future years and we will provide an update when we discuss fiscal year 2021 guidance next quarter. And while we are on forward-looking items, we want to share that for the next fiscal year, we will begin defining normal weather as a 10-year average of heating degree day…

Bob Beard

Analyst

Thanks Ted. Q3 was a solid quarter for both Energy Services and Utilities, with both companies performing very well despite the challenges of the COVID virus. Combined FY ‘20 third quarter EBIT for UGI’s natural gas businesses, was 59% higher than Q3 of FY ‘19. Drivers of this significant increase in EBIT for energy services included continued strong performance at UGI Appalachia and weather that was 21% colder than normal. Utilities experienced whether that was more than 12% colder than normal, which coupled with strong customer usage, effectively negated the effects of COVID. Both natural gas companies did very well controlling discretionary expenses, which also contributed to a strong Q3. Core activities remain on track as we focus on growth opportunities at both natural gas businesses. At Utilities, we continue to execute a large capital program that will see us invest nearly $2 billion over the next 5 years. A large portion of our capital program is dedicated to replacing aged infrastructure, which helps reduce CO2 equivalent emissions. Since 2009, Utilities has reduced these emissions by more than 30% and we expect an additional 35% reduction over the next 10 years as a result of our facility replacement program. At Energy Services, construction continues on our Bethlehem LNG facility, which once complete, will provide an additional 75,000 dekatherms a day of capacity, a 25% expansion of our LNG vaporization capability and we expect this $60 million project to be completed this fall on time and within budget. As I mentioned on a prior earnings call, Energy Services commenced service on our Auburn 4 project in the first quarter of this fiscal year. This project has proven successful with fiscal year-to-date throughput through June on the Auburn system, increasing by nearly 52 BCF or 91% over the same period last year.…

Roger Perreault

Analyst

Thanks Bob. The global LPG business experienced a very solid third quarter with EBIT over prior year of roughly $12 million or up 42%. This performance is with a backdrop of very warm weather in Europe and lower commercial and industrial volumes driven by the COVI pandemic in both Europe and the United States partially offset by cooler weather in the U.S. and strong longer cylinder volumes. Our teams did an excellent job at controlling the controllable. The benefits of our transformation efforts, both at UGI International and at AmeriGas are becoming coming evident. We continue to effectively manage expenses during the quarter, while the economies began to open and our leadership began managing the return to the workplace in Europe. In the U.S., the shutdowns are not as stringent as in Europe, but we did see significant year-over-year volume declines in commercial accounts and industrial segments partially offset by our cylinder exchange program, an increase in our customers utilizing our home cylinder delivery service branded as Cynch, the cooler weather and the contribution from expense management and the transformation projects underway. I would like to take a moment to discuss our cylinder results in the quarter. As John mentioned, our cylinder exchange program at AmeriGas had a very strong quarter, with volumes up 30% compared to the prior year. The COVID pandemic has shined a light on some of our recent enhancements, such as our vending machines and our home delivery service, Cynch, as consumers are changing their preferences. Cynch now has over 57,000 customers and roughly two-thirds of them were new customers in our third quarter. Cynch is currently offered in 10 cities and we plan to rollout the home delivery service in 30 more cities over the next 2 to 3 years. Cynch is still new and…

John Walsh

Analyst

Thanks, Roger. As I mentioned in my earlier remarks, Q3 was a particularly important quarter for us. We work diligently to understand and address the challenges presented by the pandemic, while also taking a hard look at the company’s role in addressing the issue of racial inequality in our society. Our teams have done an excellent job of engaging and addressing these critical long-term issues, while staying focused and committed to the provision of our critical services to customers. We also took some major steps this quarter with our ESG program, which we believe demonstrates our commitment to be a leader in this critical area. We are committed to significantly reducing the impact of our operations on our environment, contributing significantly to the health and well-being of the communities we serve and providing our customers with renewable, affordable energy solutions. Last month, we issued our second ESG report and committed to reduce our fugitive methane emissions at UGI Utilities by 92% and our greenhouse gas emissions by over 8 million metric tons. We will meet both these commitments by 2030. On July 21, as Bob noted, we entered into an agreement to sell our ownership interest in the Conemaugh coal-fired power generation station. Our sale of Conemaugh will reduce UGI’s total Scope 1 emissions by over 30%. As Bob also noted, on July 9, we announced the acquisition of GHI Energy, a renewable natural gas company. We are excited to expand our customer solutions to include the GHI product offerings and we look forward to investing in new projects to serve the growing demand for RNG. Utilities also installed 360 kilowatts of solar electric generation for the company’s internal use, reducing greenhouse gases by 570 tons per year. This solar generation, coupled with the onside combined heat and power system,…

Operator

Operator

Thank you. [Operator Instructions] Your first question comes from Shneur Gershuni with UBS. Your line is open.

Shneur Gershuni

Analyst

Hi, good morning, everyone. Good to everyone as well. Maybe to start off a little bit, I was wondering if you can give us a little bit more details around your guidance and if we can do an apples-to-apples comparison to what you gave last time. If I recall correctly, last time you had said that was a $0.20 to $0.30 impact for COVID. I was just wondering if you can sort of tell us where that is tracking right now, exclusive of the $0.10 positive impact from the tax perspective. Just kind of wondering how that’s tracking in terms of your forecasts?

John Walsh

Analyst

Sure. Good morning, Shneur. This is John. Yes, I think we are basically tracking within that band sort of towards the middle or lower end of that $0.20 to $0.30 range. I think one thing that’s a bit different is when we originally provided that our assumption was going to be we would see the majority of that in Q3 and less of it in Q4 that’s turned out to be kind of by the nature of the recovery timing across both the U.S. and Europe. It’s spread much more across both quarter, but no big surprises there. I will let Ted comment as well in terms of the COVID impact across the businesses.

Ted Jastrzebski

Analyst

Yes, so not much to add there. I mean, we had talked about $0.20 to $0.30, all in a midpoint of $0.25. That’s about where we are in our forecast right now. Our actuals have about $0.15 that we have already seen from the impacts and we are continuing to reflect – continue impact in this last quarter of the year and we are expecting that to be about a dime.

Shneur Gershuni

Analyst

Okay, perfect. And then two quick follow-up questions, with respect to the expense reduction and margins that you are seeing both in the LPG business in the U.S. as well as in Europe, how much of those reductions are sustainable versus how much is variable that will come back as the business rebounds?

John Walsh

Analyst

Yes, I will comment briefly and then I will turn it over to Roger. And there is a significant element of this that is recurring. Clearly, we have kind of the restructuring programs in both the U.S. and Europe, those efforts are ongoing and particularly in the U.S. as we go through next year and into fiscal ‘22, there is more significant savings to come. There is some element of expense that will come back associated with higher volumes as we get normal weather, but I think what we are looking at across our LPG businesses is a sort of a consistent drive for reducing our average delivered cost. So, a lot of what we are seeing or a significant proportion of what we are seeing is sustainable and I will let Roger comment in more detail as well.

Roger Perreault

Analyst

Yes. And maybe just a couple of additional points to add to what John just mentioned. So when it comes to the transformation initiatives, those are permanent cost takeouts. So what we have seen year-to-date and we are very much on track as mentioned to deliver the $30 million here in the U.S. of savings this fiscal year. We have now – year-to-date we have seen about $21 million of that and we will deliver the $30 million plus by the end of the year. At International, year-to-date, we have seen €4 million of savings and we will deliver the over €5 million of savings as mentioned. When it comes to the other activities and really trying to control costs, some of that will flow back in as volumes start to materialize. We are very cautious and careful in how we allow that expense to come back in. But some of it we will work towards obviously minimizing how much of it will come back in overall, but clearly, there is a relationship with the volumes as they continue to improve. And that’s what we are seeing right now at International with COVID now starting to back off somewhat, we are starting to see some volumes increase over at International.

Shneur Gershuni

Analyst

Okay, so that makes sense. So there is a significant portion that will be maintained. Okay, great. One final question, I am not sure if I heard it correctly in the prepared remarks, you were talking about the uncollectibles at the utility level. Were you saying that you have to take the forecast of uncollectibles all in one quarter for two quarters worth of uncollectibles, am I understanding that correctly, I just want to make sure I heard that correctly?

Ted Jastrzebski

Analyst

You are, Shneur. We were required by the PUC to book two quarters worth in our Q3. So basically what we had for actuals in Q3 and our forecast for Q4. And so you are seeing the step up in the size of our uncollectibles because of that. We are just as an aside we are ticking up a bit in uncollectibles in utilities. It’s not dramatic, but it is we are starting to see it kick up. And as Bob shared, we do have the ability to now create a regulatory asset for anything beyond what we had planned that’s COVID related and be able to rate that through to customers.

Shneur Gershuni

Analyst

So, Ted if I can paraphrase, effectively all, if nothing else changes from here, Q4 technically would be lower because you have taken a larger hit in Q3 and you have the ability to create a regulatory asset. Did I get that right?

Ted Jastrzebski

Analyst

Yes.

Shneur Gershuni

Analyst

Perfect. Thank you very much, guys. Really appreciate the color today and have a safe day.

Ted Jastrzebski

Analyst

Thanks, Shneur.

John Walsh

Analyst

Thank you.

Operator

Operator

Your next question comes from Marc Solecitto with Barclays. Your line is open.

Marc Solecitto

Analyst · Barclays. Your line is open.

Hi, good morning. Following up on Shneur’s question, how should we think about the $0.20 to $0.30 COVID impact in fiscal ‘20 when considering the margin benefit from higher cylinder sales and some of the expense management that you referenced?

John Walsh

Analyst · Barclays. Your line is open.

Yes, I will – this is John again. I will let Ted comment on it. In terms of – there are elements of that incremental cylinder contribution that we are also considering in COVID impacts. It’s actually positive that offset. So I will have Ted comment in more detail on that.

Ted Jastrzebski

Analyst · Barclays. Your line is open.

Yes, it is a net impact of the benefits and negatives, right. So, what we have seen is reduction in certain segments of volume being kind of the key driver, but it was mitigated by the increase in our cylinder sales and that’s reflected in our forecast for the year of $0.25.

Marc Solecitto

Analyst · Barclays. Your line is open.

Got it, okay. And then as we look forward to fiscal ‘21, how should we think about the seasonality in your business and the anticipated COVID impacts, for instance, you indicated a $0.10 – projected $0.10 headwind in fiscal 4Q and markets hypothetically remain where they are today, would you expect a greater nominal EPS impact in the fiscal first half of the year just given normal seasonal patterns?

John Walsh

Analyst · Barclays. Your line is open.

I would say based on where we are today and that’s – that’s a – that’s obviously the critical assessment. What we see across our businesses is in this off-season, a return to normal, we are on a trajectory to return to normal. We still haven’t completely recovered or regained all those volumes. So as we sit here today, it’s still recovering as opposed to being fully normal. Our assumption is that we will continue on this path and FY ‘21 would be a normal year if there were significant sort of reoccurrences or flare-ups that resulted in dramatic changes or significant changes to operations across our customer base, then it would have an impact. And obviously, the impact in the winter months of a closing of facilities would be more significant than the impact as we are – sit here today in the summer just because of levels of demand, but that’s not what we are seeing based on the trends we are observing. As we look at the specific segments that are impacted, we see those segments recovering. And depending on the geography in the U.S., you see a more rapid recovery or a slower recovery depending on the status of the pandemic in those specific markets, but a significant percentage of the markets we serve, which are the markets in and around the Mid-Atlantic region of the U.S. and then across Europe are on a pretty consistent path of recovery with sort of minor alterations as there are sort of very localized developments.

Ted Jastrzebski

Analyst · Barclays. Your line is open.

And the only thing I would add is that when we give guidance for next year, when we are closing our – when we are sharing our results for the year, we will be that much more informed on whether that trend continues or is changing and that will definitely be built into the guidance we provide.

Marc Solecitto

Analyst · Barclays. Your line is open.

Okay, great. That’s helpful. Thank you.

Operator

Operator

Your next question comes from Chris Sighinolfi with Jefferies. Your line is open.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Hey, good morning, everyone.

John Walsh

Analyst · Jefferies. Your line is open.

Good morning, Chris.

Ted Jastrzebski

Analyst · Jefferies. Your line is open.

Good morning.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

I hope everyone is well. I guess, to start, Roger, I am curious about the pace and the scope of the LPG transformation investment spending you targeted for the year, I guess, particularly amounts you had anticipated would hit OpEx. If I look back at your initial descriptions, it seems you are implying sort of $65 million to $70 million in OpEx hits across AmeriGas and International this year, I see roughly $43 million recorded so far this year. So that suggests either a big allocation in the fourth quarter or perhaps that spending is lower than you thought or maybe it said a shift between CapEx and expense amounts. I guess the question is, do you see it being – you made comments that the benefits are tracking your initial expectations? I am just curious if the costs of the program’s investments are going to be lower or if there is a mix shift between ‘20 and ‘21 or if there is a mix shift between OpEx and CapEx, any update on that would be helpful?

Roger Perreault

Analyst · Jefferies. Your line is open.

Yes, sure, Chris. Thanks for the question. The vast majority of the spend will be concluded by fiscal – the end of fiscal what you highlight is the mix of OpEx, CapEx in both businesses whether it be international or here at AmeriGas. So we are tracking very much as we kind of have seen it where we would continue to have a bit more heavyweight spend in fiscal ‘20 and then continue that spend throughout fiscal year ‘21 and we will provide a lot more clarity on this and again at the fourth quarter exactly where we are landing on it. But really no surprise, continuing to execute the projects at the same rate we had anticipated, which is great news in a COVID environment where there was some concerns in our ability to continue to execute the digital project, the realignment of the organization, this drive for efficiencies while continuing to also invest in how the customer is interacting with us and with a real focus on how can we be easier to do business with. So, all of those projects are at the appropriate cadence and again, in line with what we have been talking about. So, no surprise, no change, but there is a shift between CapEx, OpEx and as mentioned, we will be concluding the majority of spend by the end of next year.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Okay. So maybe next time, you are suggesting next time for maybe a comprehensive update on all that would be your guide for fiscal ‘21?

Roger Perreault

Analyst · Jefferies. Your line is open.

Yes, absolutely.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Okay, okay. And then, Roger, you have made some comments, I think this was originally part of the plan as well about sort of sharing some of the benefits of the success of this program, I guess back with customers, maybe to arrest the pace of volumetric decline and improve the experience, make yourself more competitive, perhaps against other fuel sources. Can you just talk a little bit about maybe the mechanisms of how that would happen? Is that – should we see that just result in sort of maybe a margin compression or is that bonuses to sign up customers or I guess what have you contemplated? What does that program look like?

Roger Perreault

Analyst · Jefferies. Your line is open.

Yes. And again, we will continue to provide more color on that as well, Chris, but essentially, we are in the process of evaluating different segments of our market, where we are looking at the elasticity of customers. And there is a real inefficiency that exists there where we are bringing in new customers and some customers are leaving us. So what we want to get after here is really rebalance that and ensure that we are being more surgical on how we are pricing some of those more elastic customers, so that we effectively build in that efficiency of stopping some of that churn that you highlight. A lot of it will manifest itself in margin. So that’s where we are likely going to see some compression. And again, this is an area that we are now in the process of evaluating, so we gave some guidance today, we gave kind of a high level view of how much we think we are going to be putting into that part of our transformation initiative. And we will continue to add more detail between at the end of the year – the quarter for the next fiscal.

John Walsh

Analyst · Jefferies. Your line is open.

And I just add, the team has done a great job I think of using enhanced tools and enhanced access to data to segment our customers to make sure, as Roger said, we can be kind of focused and surgical and the approach we take to it and really focus on kind of maximizing the lifetime value of our customers and that’s what will drive our pricing and margin strategy and it’s coupled with also a significant improvement in the tools and sort of the digital options that our customers have and will have in terms of interacting with us and how we provide information to them, which we think will significantly differentiate us from others – and our ability to rollout these new tools and that the take up of the tools by customers and actually some of the challenges of the pandemic have accelerated the adoption of the tools by our customers. So there has been some benefits to the need for customers to interact more digitally and are offering those new tools. So we are excited to sort of be laying out this path, because we do believe it’s going to have a really positive impact on our service to those customers and then our long-term retention of the high value customers.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Yes. And I mean, John, it seems like these efforts, you mentioned, a greater widespread adoption by customer set and then Ted’s comments about moving the weather frameworks for your guide for your forecasting to a shorter legacy timeframe, it all just seems trying to address that legacy question about how do you handle weather variance in the business and try and control I guess what you can control. So, cost of customer acquisition and the pace of churn obviously seem right to be addressed, so.

John Walsh

Analyst · Jefferies. Your line is open.

Yes, okay, yes.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Alright. Well, I want to pivot and John, maybe this is for you, I want to get a sense of how you and the team and the board think about the shifting energy landscape and think about investments that you make. You have mentioned ESG numerous times on the call this morning and in their earnings materials last night, you acquired GHI and are in the process of selling Conemaugh and the explanations for those actions appear rely heavily on the improvements we will make in UGI’s emissions footprint. We have seen you guys support environmentally focused investments in the past, the conversion of Hunlock, the landfill gas investments, the utility team’s over the years to convert fuel oil customers to natural gas, those all stand out as examples. But there has always been a very clear returns component to the things you have underwritten. We see a wave now of companies wishing to re-brand themselves as clean and renewable, etcetera. You see BP last night, Dominion a couple of weeks ago they are pursuing full scale pivots. So I understand that the AUM title wave focused on ESG and anti-hydrocarbon investments and the incentive to participate in that, but also appreciate that you are a 138-year old company, to put a fantastic long-term compound returns, remaining disciplined about the economics of things you underwrite. So I am just wondering how, if I get a sense of maybe the potential conflicts between those two things, if there are conflicts between those two things?

John Walsh

Analyst · Jefferies. Your line is open.

Yes, Chris. I’d see it as much more aligned. I think our history has been that we are a company that understands what’s happening in our market with our customers first, but then in our environment and then it looks for opportunities to identify and deliver solutions that are going to be well received by customers and also make economic sense. And the two specific investments that we have talked about today, the sale of Conemaugh which is a non-core coal-fired power generation facility and the acquisition of GHI which I’d see is closely aligned to our business. It’s – we think provides us with an opportunity for further growth investment in an area that feels very close to us in terms of supply portfolio management incorporating new supply sources and in this case renewable natural gas into an overall supply portfolio while meeting the needs of our customers who are looking for these new solutions and also addresses questions that regulators can and do ask of us and investors, but I don’t – I see GHI first and foremost as a really attractive investment for us. Because I think we are in a great position operationally and from a commercial standpoint to develop that business. There is a significant operational aspect to the provision of renewable natural gas, which suits us really well in terms of our operations focus. So we are excited about the opportunity to invest in attractive projects to develop and deliver renewable natural gas and to be positioned as the market evolves, should for example, different states and commissions determine that they want to incentivize utilities to incorporate renewable natural gas into a supply portfolio, we think we are going to be really well positioned to participate in that. And those will be extremely attractive investments. So I believe and we believe that these investments are really aligned with our core strategy and reflect the changing market and environment. And we think we are really well positioned to deliver to deliver from an ESG standpoint, but also to deliver from in terms of attractive investments over time.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Okay. So I mean, I guess, to put a finer point on it return profile of the things you might underwrite on this initiative, we shouldn’t think about it sort of eroding the return characteristics of the company historically

John Walsh

Analyst · Jefferies. Your line is open.

No, no, we don’t see that. And it’s key for us to find opportunities where we can leverage a core capability and in some cases, core assets and networks that exist already in the company because that enables us to, to deliver strong returns and certainly renewable natural gas fits that.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Okay. And I guess related point and I don’t know if this is for you, John or for Roger, but hydrogen has become a major focus in Europe as that continent works on a framework for electrification and renewable transition and so just curious about UGI’s ability or appetite to participate in hydrogen related investments maybe as a distribution arm?

John Walsh

Analyst · Jefferies. Your line is open.

Yes, and I will comment very briefly Chris, and then let Roger comment. I have got a little bit of experience with hydrogen in my past Roger has got a lot more experience with hydrogen than I do in his past. And definitely it’s an area that is of interest to us. If you look at electrolytic hydrogen, renewable hydrogen produced electrolytically with renewable power, driving that process is definitely of interest. Again, it’s sort of to the point I just made, it’s an opportunity for us to leverage our infrastructure leverage our, our core assets and our in our, the connection we have to all the end users we serve to incorporate what would be sort of an alternative or supplement to our supply portfolio, in this case, renewable hydrogen or green hydrogen, but I will let Roger comment as well.

Roger Perreault

Analyst · Jefferies. Your line is open.

Yes, not a lot to add to what John has highlighted, but maybe a couple of points here. Hydrogen is certainly been an interest for decades. And the industrial gas companies have certainly been on the forefront of promoting hydrogen and we do see governments in Europe the point you made, Chris. Want to embrace hydrogen As a alternative fuel. A lot of things have to happen. Everything when you when you think of electrolytic hydrogen is produced. It’s a fairly capital intensive process. But more than capital intensity it’s also very electricity, high power demanding process. And the electricity has to come from renewable. So what depends on the conversion to more and more renewable power, the cost of such power going into these fairly capital intensive plants, and then there is all of the downstream challenges and opportunities where infrastructure has to be adapted to hydrogen. And there are limits to how much hydrogen one would inject in an existing pipeline system without making some modifications, due to embrittlement concerns etcetera and then of course all of the safety aspects managing it. So again, it’s an encouraging evolution. It’s not new, it’s been happening for several decades, one that we will definitely be monitoring and looking at what’s the best opportunity for us to participate, because we will be able to leverage our infrastructure as this potential new molecule continues to come into the energy mix.

Chris Sighinolfi

Analyst · Jefferies. Your line is open.

Great. I appreciate all the thoughts and comments this morning.

John Walsh

Analyst · Jefferies. Your line is open.

Thanks, Chris.

Operator

Operator

Your next question comes from Michael Gaugler with Janney Montgomery Scott. Your line is open.

Michael Gaugler

Analyst · Janney Montgomery Scott. Your line is open.

Good morning, everyone.

John Walsh

Analyst · Janney Montgomery Scott. Your line is open.

Good morning.

Michael Gaugler

Analyst · Janney Montgomery Scott. Your line is open.

Congrats on the quarter.

John Walsh

Analyst · Janney Montgomery Scott. Your line is open.

Thank you.

Michael Gaugler

Analyst · Janney Montgomery Scott. Your line is open.

Just wondering if you are seeing C&I volumes returning to the pre-COVID levels, do you think those have bottomed out or are we still kind of in a trough period?

John Walsh

Analyst · Janney Montgomery Scott. Your line is open.

Mike, I will comment really briefly and I will let Bob and Roger comment as well. Certainly, they have bottomed out and are recovering and we see – I touched on it really briefly, we see sort of differing rates of recovery, but we see recovery across virtually every sub area. The only area I would say is difficult to assess right now is LPG transport in the U.S. involving school bus fleets, which typically cease in the summer anyway, so that will be impacted as different school districts start up again in the fall and the timing of that. But overall, we were on a path – a clear path of recovery with minor impacts as different geographies are slowed by virtue of pandemic issues, but those are pretty localized. If you look at the geographies we serve and the vast majority of our concentration of activity in both the U.S., in Europe is an area that at this point has significantly recovered from the impacts of COVID and continued to be relatively positive in terms of current conditions. We will keep an eye on that, but I will also let Bob and Roger offer any comments they have in terms of what they are saying.

Michael Gaugler

Analyst · Janney Montgomery Scott. Your line is open.

Okay. Thanks, John.

Bob Beard

Analyst · Janney Montgomery Scott. Your line is open.

Good morning, Michael. This is Bob. Yes, as John indicated and what we call our rate in the small commercial customer market, where we saw some declines. It was a little bit tough to discern, because April’s weather was a little bit different than normal, but we are starting to see those customers recovered. Interestingly though, we have seen some increase in customers who are involved with food processing and consumer good manufacturing throughout the pandemic that those volumes are actually up. So I will just echo what John said that we are starting to see a recovery, but we are kind of in the wait and see pattern for this time in the areas of hospitality, restaurants and such.

Roger Perreault

Analyst · Janney Montgomery Scott. Your line is open.

Yes, Michael. I will just add a couple of comments here. At International, we have seen more recovery coming out of the COVID pandemic. We have seen some flare-ups in COVID and some parts of the geographies. It has not impacted the recoveries that we have been seen as far as volume evolution in particular in commercial and industrial accounts. When we move over to the U.S. and we look at where we are at AmeriGas, I would quantify that we are still in that trough, where there is some recovery, but we are still in that low period where autogas has done some recovery, but we have not seen school buses, of course, start off yet. So that’s an area that we will have to wait and see what happens with the reopening of schools. And then the commercial area as well, we continue to see especially in that restaurant segment and other commercial hotels, etcetera, we still continue to see that being very low demand relative to prior periods.

Michael Gaugler

Analyst · Janney Montgomery Scott. Your line is open.

Okay, that’s helpful. And then just one more, maybe you could give us an update on Phase 1 of PennEast, any outstanding issues and potential timelines specific to that portion of the line?

John Walsh

Analyst · Janney Montgomery Scott. Your line is open.

Sure, Michael. Yes, the most recent development on PennEast was the release this week of an environmental assessment by FERC, which was a positive assessment, so that’s a step forward and we continue to – having gotten that, we will continue to look to secure commitments. The current plan for Phase 1 of PennEast would have that coming into service at the end – the very end of calendar 2021. So, we just – as I said, we just received that environmental assessment. So we are sort of taking that in, but it’s a favorable assessment and we will move forward from there and continue to work on the commercial side on those Phase 1 commitments.

Michael Gaugler

Analyst · Janney Montgomery Scott. Your line is open.

Okay. That’s all I had, gentlemen. Thank you very much.

John Walsh

Analyst · Janney Montgomery Scott. Your line is open.

Great. Thank you.

Operator

Operator

There are no further questions at this time. I will now turn the call back over to John Walsh for closing remarks.

John Walsh

Analyst

Okay, thank you very much. Thanks for your time this morning. We look forward to being in touch with you on our next call and I look forward to updating you on that call on our fiscal ‘21 guidance. Thank you. Stay safe.

Operator

Operator

Ladies and gentlemen, this concludes today’s conference call. Thank you for participating. You may now disconnect.