Jerry Davis
Analyst · Citigroup. Please proceed with your question
Thanks, Tom, and good afternoon, everyone. We’re pleased to announce another quarter of strong operating results with same-store revenue, expense and NOI growth of 3.7%, 2.3% and 4.2%, respectively. For revenues, blended lease rates grew by 4.4% during the quarter or 60 basis points above last year’s comparable period, and consistent with the first quarter spread and our expectations. We are forecasting a similar year-over-year spread throughout the back half of the year. Quarterly occupancy was strong at 96.9% and is forecast to remain in the high 96% range for the remainder of 2019. And other income grew 11.5% year-over-year. This rate was above what we had forecast entering the quarter but comps do toughen as we move through the back half of 2019. In short, blended lease rate growth and occupancy have been as expected thus far, whereas other income growth has outperformed. This outperformance in combination with our expectation for stable apartment fundamentals throughout the remainder of 2019 drove the 20 basis-point increase in our full-year same-store revenue growth guidance range, which is now 3.4% to 4.0% and near the top end of the sector. At the market level, San Francisco, Seattle and Austin which represent 24% of our same-store NOI, marginally outperformed our initial expectations with average revenue growth of 5.7% in the second quarter. This was a result of increased demand for our apartments which drove occupancy, which drove occupancy, as well as above average contributions from other income item such as parking, short-term furnished rentals, and rentals of common area spaces. Conversely, Orange County and Florida, which comprised 22% of our same-store NOI, have slightly underperformed our initial expectations with average revenue growth of 3.3% due to weaker demand and/or competitive supply. All other markets are performing more or less in line with our initial expectations coming into the year. Moving on, the implementation and execution of our next generation operating platform is dropping an increasing number of dollars to our bottom-line, evidenced by the 50 basis-point year-over-year expansion in our same-store controllable margin and same-store controllable expense growth of only 0.4% during the second quarter. To be clear, the initiatives associated with our next generation operating platform, which include process improvement, the centralization of administrative non-customer facing tasks, outsourcing certain functions, installations of smart home tech, the development of enhanced smart device, self service options and the better utilization of big data do not just provide bolt-on incremental upside, they are fundamentally changing how we operate the business and interact with our customers. The significance of this change is best captured by examining the inverse growth rates of our personnel and repairs and maintenance costs. Over the past year, our outsourcing and centralization initiatives have resulted in personnel costs declining by 9% or $1.4 million with repair and maintenance costs increasing by 16% or $1.4 million. Combined, these controllable expense line items, which comprise 35% of our expense stack, produced flat year-over-year growth during the quarter. They should be increasing at a rate at least in line with or above inflation, given the strong wage growth in our markets, which was near 4% over the past year according to the BLS, theoretically saving us over $800,000 during the quarter. Over the next 3 to 4 years, we expect our next generation operating platform to dramatically improve efficiencies throughout our expense structure, drive customer satisfaction higher and increase employee engagement, which should ultimately result in 150 to 200 basis points of expansion in our same-store controllable margin. This translates into approximately $15 million to $20 million of incremental run rate NOI, based on annualized second quarter results. By the end of 2019, we will have captured about 20% to 25% of this upside. With regard to other aspects of the platform, we made significant progress installing smart home technologies during the quarter and after quarter end. To-date, we have completed 19,000 homes. By year-end, we expect to have finished 25,000 to 30,000 homes and be beta testing our smart device app that will enable mobile self touring and provide our residents with an enhanced suite of self-service options to more efficiently connect with us. For non-controllable expenses, real estate taxes increased by 4.7%. Year-to-date growth has been 4%, but we are still forecasting full-year growth in the 5% to 6% range for this category. In total, we're lowering our same-store expense growth guidance by 50 basis points at the midpoint to 2.5% to 3%, in reaction to both the positive results from our operating platform efficiencies, as well as more favorable real estate tax appeals and levy rates. Altogether, our operations and the demand supply environments for our apartments feels good, and drove the 37.5 basis-point increase in our full-year same-store NOI growth guidance range, which is now 3.75% to 4.5%. Next, an update on New York rent regulation. After evaluating each lease in our New York portfolio, the impact of rent regulation legislation and recent court rulings is relatively immaterial to UDR. To frame this, we are forecasting that the changes will negatively impact 2019 NOI by $300,000 to $500,000 and 2020 NOI by 500,000 to $1 million. These estimates do not include potentially lower real estate taxes or any positive impact to market rate rent growth. They do incorporate the impact on our 421a homes due to the Housing Stability and Tenant Protection Act of 2019, and our 421g homes at 10 Hanover and 95 Wall in downtown Manhattan due to the latter June ruling by the New York Court of Appeals that disallowed luxury deregulation. After incorporating this recent court ruling, approximately 40% of our pro rata New York homes are market rate. This jumps into your 50% of homes by midyear 2020, and as abatements burn off, at over 70% by midyear 2023. In closing, I would like to thank all of our associates in the field and at corporate for producing another strong quarter of operational growth. With that, I'll turn it over to Joe.