Jerry Davis
Analyst · Citigroup. Please proceed with your question
Thanks, Tom and good afternoon everyone. We are pleased to announce another quarter and full year of strong operating results. Fourth quarter same-store revenue and NOI growth rates were 3.7% and 3.4% and full year 2018 growth rates were 3.5% and 3.4% respectively. For the quarter, our sector leading results continue to be driven by first, a widening blended lease rate spread that averaged 110 basis points above last year’s comparable period; robust occupancy averaging 96.8%; year-over-year annualized turnover that declined by 130 basis points; other income growth of nearly 12%; year-over-year controllable expense growth that has declined by 1.2%; and the continuation of positive trends and move-outs to home purchase and rent increase, both of which remain low at 11.6% and 5.4%, respectively. Moving on the primary 2019 macroeconomic assumptions that underpin our outlook are national job growth of approximately 170,000 per month with wage growth above 3%. This compares to 2018 job and wage growth of 220,000 per month and 2.8% respectively. Next, this is set against a relatively flat year-over-year delivery forecast after potential slippages factored in. And last, B quality suburban properties are expected to generally outperform A quality and urban assets. 2019 UDR-specific assumptions, which are driven by the macro forecast we utilize and by community-specific ground-up assumptions are as follows: our operating earn-in was approximately 40 basis points higher versus last year; overall pricing power in the form of blended lease rate growth will be better than 2018; occupancy is expected to remain in the high 96% range; other income should continue to grow at high single digits but not as robustly as in 2018; controllable expense growth is forecast to remain in check due to ongoing efficiency initiatives and the preliminary implementation of operating platform improvements; non-controllable expenses, such as real estate taxes will continue to pressure our bottom line due to 421 burn-off in New York and higher valuations in assorted markets and same-store community additions for the full year will not materially impact our revenue or NOI growth forecast. Additions to our same-store pool are available on Attachment 7(b) of our supplement. Also please note, 10 Hanover, located in downtown Manhattan and Garrison Square, located in Boston are being positioned for redevelopment later in 2019. Their eventual exclusion from the mature pool is contemplated in our full year same-store revenue and NOI growth guidance ranges, positively impacting them by 5 and 25 basis points, respectively. Taken together, full year 2019 same-store revenue growth is forecasted 3% to 4%, expense growth at 2.75% to 3.75% and NOI growth at 3.25% to 4.25%, which compare favorably versus the peer group and to 2018. Next, as Tom indicated in his remarks, I spent a great deal of my time in 2018 and will be spending even more of my time in 2019, implementing the next iteration of our operating platform, ensuring proper execution in the years ahead. I’m proud of what our operations teams have accomplished over the past 10 years with regard to the successes of our top line and expense growth initiatives, both of which expanded our margins significantly. Moving forward, we are working diligently to become even more efficient by centralizing and outsourcing repetitive non-customer-facing tasks at the site level, implementing an enhanced suite of resident self-service options available on smart devices and utilizing the internal data we track to better price our apartments and operate our communities. Where are we embarking on the next phase of our platform now? The answer is threefold. First, our customers are demanding that we conduct an increasing amount of business with them in a more simplified, technological-driven manner, similar to how they conduct business in other aspects of their life. To satisfy these demands, UDR must move more of our day-to-day interaction with residents online, similar to what they did with legacy initiatives, such as online rent payment, service request and leasing, all of which have higher than 80% penetration rates. Akin to companies that have successfully adopted transformational technologies in other industries, UDR will continue to invest and pivot as necessary to best serve our residents’ needs. Second, the technologies we will deploy have come a long way and are generally ready for primetime. Over the coming years, these solutions will allow our associates to perform their jobs more efficiently by focusing more of their time on value-add pursuits, such as improved customer service. And third we have a culture of innovation and success wherein we are focused on continued improvement. In 2019, we intend to invest approximately $20 million on smart home tech that will start us down this path. These installations will address about half of our opportunity set, with another $10 million in spend expected to take place in 2020 to round out the majority of our remaining communities. Smart home tech includes smart locks controlled by a mobile device, smart thermostats, water-leak detecting sensors and smart light switches. To-date, we have completed 1,800 home installations with rent premiums between $20 and $30 depending on the market, although there are clearly significant benefits to our controllable expenses as well. An additional $30 million investment in other technologies for the overall operating platform will also occur over the next 3 years. Some of this will be funded by successful investments in third-party technology firms, such as the one we highlighted on the face of our press release. Ultimately, we envision that these investments will meaningfully expand our margins, make our associates more efficient, make UDR a better place to work and improve our customers’ all around experience through an enhanced resident app, self-guided touring, improved pricing, more efficient workflow and greater resident satisfaction. To close out this subject, we have consistently improved our platform through the adoption of new technologies over the past 10 years, all of which has benefited our customer, the company and our shareholders. What I outlined previously in my remarks represents the next step in our evolution. Our company culture has consistently been one that promotes and rewards innovation, which gives us confidence in our ability to execute while not taking our eye off of core operations. Moving on a quick overview of market-level growth expectations for 2019, Orlando, Tampa, the Monterey Peninsula, Boston, Seattle and San Francisco are forecast to grow same-store revenue at a rate above the high end of our 3% to 4% portfolio growth range. We expect New York and Baltimore to come in below the low end. All other markets are forecast to grow top lines within the collars of our portfolio range. Last, our development pipeline continues to generate strong lease rates and velocities. While the current wave of projects was 85% leased on average at year-end and, therefore, closed reaching physical stabilization, economic stabilization is still a couple of years away. We are quite pleased with how our lease-ups performed during 2018, with 345 Harrison, our 585 home, $363 million project in Boston; Vitruvian West, our 383 home, $59 million project in Addison, Texas; and Vision on Wilshire, our 150 home, $127 million project in Los Angeles, all exceeding expectations. In closing, I appreciate the opportunity that Tom and the board provided me, and I would like to thank all of our associates in the field and at corporate for producing another strong year. With that, I’ll turn it over to Joe.