Salvi Folch Viadero
Management
Thanks. Thanks, Alejandro and thanks for your wishes to me. The question regarding what's happening on the enterprise segment, well, our enterprise division has been growing faster. Starting 2019, we started improving many of the indicators of the -- of the service to try to bring additional clients. In particular when we won this project of Red Jalisco, that would allow us to have some revenues that we can in 2020, and in 2021, that can scale the business. We would conclude this contract in 2021, and we are always looking for new customers or new projects that would allow us to continue with the positive trend. Our market share in the enterprise segment is relatively low. And we do see that there are opportunities to bring in additional clients. It's not that much depending on government contracts, we do have some relevant government contracts, but we do not have weight on the government, like other operators have. So, it needs to be a diversified business in terms of subscribers. Regarding the second question of the video RGUs, well, the economic environment has been challenging over the last 12 months. There has been higher unemployment and there have been less disposable income for many of our customers. When customers are canceling their video service, they consistently express that they have a lower income and that they need to review some of their expenses. But sometimes it's surprising that when they cancel the bundle that has three services and they go to two services, they really are not setting a lot of money, but they need to make the savings. And that's why we say those customers -- we have not lost them and we will try to bring them back. They -- our bundle is very competitive when you put the three services there. If you see our loading factor, it's lower to that of our competitors. So, we believe that if the economy improves, we may be able to regain some of those customers. It's also a trend that people is changing the way they see video linear channels and they are moving into OTT offers. That's why we are also moving to be an aggregator of content. And we are offering all the applications on our newer set top boxes. I believe that penetration of payTV, it's facing challenges in some markets, but in our country, if you see the numbers, people continues to watch payTV and linear TV, sorry. And it's a great way of entertaining. So, I still think that, it's not -- and I'm looking at the numbers of the industry, it's not that we are seeing a general decline, but it's more specific to some of our customers. We are opposed paid problems. So people have to pay the fee every month and that's why for some of them, they have to look into alternatives. Some of them go over-the-air television and some of them they just have to cut their service.