Mike Cotoia
Analyst · Stonegate Capital Markets. Please go ahead
Great. Yes, Marco, we typically – historically, we’ve done several product releases throughout the year. And over the last couple of years, what we’ve done is try to do – continuously adding on new features and functionality that we can put into the product and get it into – for our customers. So I’d say, a big focus for 2020 and beyond for Priority Engine is putting some of our development efforts into the sales use cases for Priority Engine. We have a very strong relationship with the marketing departments within our organizations. They know how to use our integrated campaigns. They know how to use our intent data, our branding, our lead gen content marketing efforts, you name it. And they use that really well for ABM marketing strategies or multi-touch nurture campaigns or adding on and building up their database builds and messaging, contextually aligning their messaging with our right – our most appropriate editorial sites. That’s a good thing. However, a lot of the data that the marketing departments have been buying from us have been going down to the – their sales teams. And their inside sales teams and BDRs and outside sales teams have a tighter alignment to marketing, where they’re leveraging what marketing is producing and throwing and generating for them to help them grow their own pipeline and work in their own territories and drive their own revenue. And we’ve seen a lot of successful sales use cases. And remember, when we first got into this, it was really focused on the marketing use cases, we watched this transition where sales teams within our client environment, are seeing and leveraging the data that we’re providing through Priority Engine and the integrated subscription with – some of them with wild success. So we want to focus a lot of our product efforts to drive more successful sales use cases. When the sales teams that use our data, use it the right way, they win. And when they don’t, they miss a really big opportunity. So we’re going to be focusing a lot of our efforts on that. We want to make sure that we have tied integration into our client sales force. Today, we do a widget plugin, and we’re going to be looking more to do of a connect app so that we can leverage the data that our customers, sellers have within their own territory database, along with what we can deliver in Priority Engine and be able to provide more ROI metrics and attribution. And then lastly, a key focus for our product development road map has got to be ease of use. We need to make it easy for sales folks to not only use the product, but know how to use it and be identified when to use the product. Sales teams get very busy, and they focus on – they have a territory, they’re account territory. They’re focused on different deals. We want these sales folks to be in the platform every day and every week, we want to make sure that we can help alert them to not only enter the platform, but to go to these accounts within their territory or their patch for these specific reasons to engage and hopefully drive new revenue opportunities. For example, a couple of weeks ago, we launched our e-mail sales alerts. And we now can focus and reach out through e-mail directly to sales reps that are signed up for Priority Engine to let them know, hey, right now, these three accounts in your region or in your territory have these reasons to call based on the intent signals that TechTarget has captured this week. Also not only within the account at the individual prospect level, we can let them know, John Smith is now starting to look at your content or possibly, where is John Smith, he is looking at your competitors’ content. You need to reengage and get back in the Priority Engine. So with the click of a link, they’re viewing those accounts and those people that are – we’re telling them that it’s relevant and it’s important for you to go after today. So that’s a really big opportunity for us because this is a newer type of constituency for us, because we’ve historically been focused on the marketing folks, and this is a good opportunity on sales and getting sales adoption and sales growth. The second part of that question, in terms of the expenses, these are baked in, in terms of 2020 budget. We have headcount. We have technology that we’re looking at to build and add-on into the Priority Engine development as well as some of the other areas that I spoke about earlier, and we’ve built that into the annual and quarterly numbers.