Jeffrey Green
Analyst · Susquehanna
Thanks, Chris, and good afternoon, everyone. Thank you for joining us. Our third quarter revenue was approximately $736 million, meaningfully ahead of the outlook we provided in August. Those results were much better than we expected 3 months ago, and it's approximately flat on a year-over-year basis. While these results are above what we expected for this quarter, this level of growth is, of course, well below the level of growth that we expect from ourselves in the future. Last quarter, I talked about the opportunities for improving our execution and the things we can directly influence to improve the trajectory of our business. Since then, we have been improving our operations at an increased pace across the company. You can see that reflected in the way we are working with our customers, how quickly we are improving our platform, how we are allocating resources and how we are operating as a company. I'm encouraged by our progress, and I am proud of our team. But I want to be very clear, we are not satisfied. The questions that we are focused on every day is how can we build on that progress? How can we improve the underlying trajectory of the business and how do we create more value for our clients. We also believe that by helping the world's largest advertisers drive better decisions, use their data more effectively and more importantly, drive better business outcomes that we can continue to help move the industry and the open Internet forward. We marked our 10-year anniversary as a publicly traded company in Q3. We've had tremendous growth since our founding and since our IPO. The complexity of the ecosystem has also grown and the way we operate must evolve alongside it. Given it was our 10-year anniversary, it is fitting to express my personal excitement to have my co-founder reengage more deeply at The Trade Desk once again. Dave Pickles and I founded the company 17 years ago. And Dave has continued to support The Trade Desk as a long-term adviser since stepping down from his role as CTO in September of 2023. But as we enter the next stage of our product innovation, I am very pleased to share that Dave, the architect of the platform and the key driver of The Trade Desk's revenue, has agreed to substantially expand his role once again. Together, in many cases, he and I led the growth of the programmatic space and the ad ecosystem that funds the open Internet. I'm excited to work with him again and to tackle new challenges. This is an area where we believe The Trade Desk is stronger than ever to make an impact at greater scale than we ever have. Bringing Dave's experience, his technical judgment and deep understanding of our platform more directly into that work will help us shape what we believe is the next generation of advertising technology. I'm extremely excited to have him more deeply engaged with the team as we move into this next chapter. We spent the last year changing our company because the industry has changed and is continuing to change. However, our vision and our values remain the same as what Dave and I established at our company founding. For years, we have primarily served the largest agencies and brands in the world. We have grown, but so is our ecosystem. Programmatic advertising was once a line item on a media plan. Now it's the heart of the plan. With the growth of the ecosystem of programmatic and digital advertising, we've also seen decision-making move inside of brands and agencies to different parts of the organization. Often, the decision-making has moved up, sometimes all the way to the C-suite of Fortune 500 companies, but in other cases, it's often also been distributed. But in all cases, there are more seats at the table. Decisions about what advertising to buy that were once made primarily by hands-on-keyboard traders are increasingly being made by senior agency leaders, procurement groups at large brands and senior executives. In many cases now, the CFOs, CEOs and even CMOs are quickly learning the esoteric details of programmatic advertising and the marketplace of buying media. Put simply, we must meet our customers where those decisions are being made and decisions are being made at a variety of levels of those organizations today. But that said, data-driven advertising is more important than ever because most of the Fortune 500 are searching for new growth. In most cases, growth isn't possible without branding and advertising. And as linear TV goes away and becomes less and less relevant relative to streaming, brands will win or lose based on their ability to understand and use data-driven advertising. This is an important moment for the advertising industry, but it is also an important moment for our company because we have spent the last year fine-tuning our company. There is a massive TAM and a huge opportunity for growth ahead. To capture that, we've had to refine our broader organization into one capable of greater scale than ever before. We have brought together perhaps the best team assembled in ad tech, which includes those who know the esoteric world of programmatic advertising and others who drive and operate at unprecedented scale. The Trade Desk has always differentiated with greater operating discipline in how we build our products, how we go to market and how we align our interest with our clients and how we execute. We are setting clear priorities in product development, developing more consistent sales and account planning processes, enforcing stronger accountability through our organization and allocating resources more deliberately against our highest return opportunities, which include agentic AI, CTV and measurement. AI has produced a tremendous opportunity for us and our clients. Because of AI, TTD is able to refine its product faster than ever. AI is helping us operate. AI is helping us build product and AI is in the product to help our clients manage their advertising. We've been transforming our business and are starting to see the fruits of our labors. We have strengthened our key leadership team and now have most of the key players on board. And as a result, we have organized our go-to-market teams differently. We've added experienced leaders throughout our commercial organization so that we are better strategically serving our largest customers, bringing together product and commercial teams to address our clients' need to find new growth. That includes better measurement, more effective use of data and AI and more strategic approaches to how we plan and grow together. One of the clearest indicators of that progress is our joint business plans or JBPs. Through the end of Q3, the number of JBPs was up more than 30% year-over-year, including growth of more than 20% in the third quarter, representing hundreds of agencies and brands. Most importantly, customers operating under JBPs continue to grow meaningfully faster than those under traditional MSAs. JBPs are much more than commercial agreements. They create a structured framework for brands, their agencies and The Trade Desk to plan, innovate and measure success together. These JBPs and client relationships that have JBPs tend to grow faster because they are built around long-term alignment rather than individual campaigns. JBPs provide the framework to plan together, to innovate together and to measure success against shared business objectives, and as our engagement with our clients deepens, our JBPs continue to expand. We currently have more than 100 JBPs in the pipeline, which gives us additional confidence in the opportunity ahead. One great example of where a clear JBP with bigger common goals than ever is driving growth is with one of our large financial services customers. Our team developed a deliberate strategy to engage more deeply with the leaders of individual business lines across the organization where we had not previously built relationships. Over several months, the team held dozens of conversations with business leaders focused on demonstrating the value that The Trade Desk could create against their specific business objectives. That engagement recently resulted in millions of dollars of incremental spend from one line of business alone. It is a good example of the opportunity we see when we move beyond simply being a platform that clients use to buy media and instead become a strategic partner they build with. We're seeing encouraging indicators elsewhere in the business as well. Outside the United States, we are seeing strong growth from our APAC business, which is up approximately 30% year-over-year in the first 9 months, led by China, which grew 45% year-over-year in Q3. We are also seeing strong momentum in EMEA, where growth is up more than 20% year-over-year in the first 9 months. We are also seeing encouraging progress from our growth team, which is focused on winning new brand clients, including large and middle-market clients and reengaging advertisers where we know we can create more value. Through the first 3 quarters of this year, the team has increased its client count by over 200% year-over-year, including 23 new clients in Q3 alone, and this team is a meaningful contributor to our overall revenue. Our success is led by people. However, we are a product-led company. Every product we ship aims to create greater returns for our customers, more value for The Trade Desk and our shareholders and represent an improvement to the ecosystem overall. Today, I'll highlight some of the big products that we've been working on for the last 1.5 years. We'll highlight some of the platform engagement we've improved with our system upgrade called Zuma, and we'll share more about our most exciting product, which is a measurement product and a marketplace that will transform The Trade Desk, the open Internet and premium media. And lastly, we'll provide an update on the progress on Audience Unlimited, which represents another way for TTD and advertisers to unlock the benefits of data and AI. Let's start with measurement. The advertising industry has a fundamental measurement problem. Last click and last view measurement naturally favor advertising that occurs right before a transaction takes place. What last click and last view attribution do a poor job of is recognizing all the advertising that created awareness, preference and the brand in the first place. Branding will always suffer and be underfunded when last touch attribution is the default because the heavy lifting of branding is done in the premium media. And the premium open Internet is where The Trade Desk leads in demand aggregation, and now where most premium media is consumed. Today, the heavy lifting of branding is done in CTV. It's done in sports, in movies, in news and in music. Great branding is almost always the process of associating a great brand with great media. As one client shared with me earlier this year, often the best and most effective ads for our brand are the most expensive. Our open measurement framework is designed to more accurately assign value across the customer journey and give marketers greater confidence in where advertising is creating incremental business results, whether that influence happens near the top of the funnel or at the bottom of it. Unlike the walled gardens of Amazon and Google and other user-generated content platforms, we are not grading our own homework. We are not simply measuring our own success. We are providing real sales data through real transactions. We are in the pole position here because we operate objectively on the buy side. We don't own media that we are trying to sell. Our aim is to help advertisers understand what decisions are actually working and actually driving growth and allocate their next dollar accordingly. We are trying to be their partner and actually help them grow and find incremental growth, not just take credit for the growth that would have happened anyway. Open measurement is designed to bring more sophisticated measurement directly into the platform. For advertisers with first-party data, that means more granular attribution. For advertisers that do not have access to sophisticated measurement today, we intend to make attribution available more broadly. Our goal is to evolve measurement beyond last click and last view toward a more complete understanding of the customer journey. In our product design, incrementality can help marketers better understand which investments are creating additional business results, including the value being generated across the open Internet. I'm excited to share more, and we will when we formally launch this open measurement product later this quarter. The second product area I want to discuss is Zuma. We launched Zuma during the third quarter as an important evolution of our product. Zuma upgraded Kokai. Zuma improves navigation, workflows and troubleshooting. It brings more AI directly into the user experience and improves the dialogue between human and machine. Increasingly, we want Koa and our agentic workflows to handle more of the repetitive and operational work, freeing clients to focus on strategy, creativity and business outcomes. We are already seeing early indicators of progress towards this vision. Clients are moving faster. Median active time to complete core setup workflows has declined, including 9% for campaign creation, 15% for ad group creation, and 9% for uploading creatives. Koa is doing more of the work. Koa optimizations are now enabled on 22% more strategies than before. Results are improving. In A/B tests across 62 campaigns, the upgraded Koa CPA model improved CPA by a median of 21% versus the prior model with no additional setup changes required. And we are only beginning to see what agentic workflows can make possible. Take campaign creation. In early testing, our campaign creation agent read a client's media plan and set up the campaign structure, ad groups, budgets and flights in a matter of minutes, automating work that was traditionally done manually and can take hours. Early adopters highlight meaningful time savings and more and more clients are asking to use it. We are still in beta, and there's a lot more work to do, but it is a good example of where the platform is heading. We are applying the same agentic approach to audiences and extending it across our partner ecosystem. Using MCP, an open standard adapter that allows AI systems to communicate with one another, Koa can share an advertiser's audience objectives with participating data providers. Then their AI systems can respond with custom segments designed for that campaign. Koa can then evaluate those options and use a segment only when it believes it is likely to improve performance. That creates an open agentic ecosystem in which our agents and our partners' agents can work together on behalf of advertisers. We are also beginning to work more closely with some of the world's leading agencies to co-develop agentic workflows. Previously, we highlighted our partnership with Stagwell. Today, we have extended that collaboration model, incorporating agentic workflows into the planning, activation and optimization processes that power campaigns for many of the world's largest brands and their agencies. We are still in the early stages, but these collaborations are important because our goal is to build agentic capabilities alongside the agencies and advertisers that will use them. Our partners operate the most sophisticated marketing organizations in the world. So we aim to create technology that solves real workflow problems, creating more value for brands. Over time, we believe agentic workflows can materially change the productivity of advertising teams. Work that has historically required many people and significant manual effort can increasingly be assisted or executed by agents, allowing leaner teams to operate even more sophisticated programs while keeping people focused on the decisions where judgment, creativity and strategy matter most. Put simply, Zuma is making the platform easier to use, accelerating the adoption of agentic AI and helping drive better outcomes for advertisers. We have a lot more work ahead of us, but the initial response reinforces our belief that we can preserve the sophistication that makes our platform valuable while making it more intuitive, more efficient and increasingly powered by agentic AI. And Zuma is not a onetime release. It represents the pace at which we intend to improve the platform and expand the capabilities of our agentic offering for advertisers and agencies. We are also seeing encouraging early traction with Audience Unlimited. More than 100 advertisers have now tested the product and several hundred campaigns are live. The idea behind Audience Unlimited is simple: make high-quality third-party data easier and more predictable to use while leveraging AI to help advertisers identify the audiences most likely to drive performance. And the early results are promising. In recent campaigns, advertisers have improved CPA by more than 30% and simultaneously reduced CPMs by approximately 14%. Multiple advertisers have also used Audience Unlimited successfully in direct competitive tests. These early results increase our confidence that Audience Unlimited can drive better advertiser outcomes while significantly simplifying the way data is used on our platform. As we continue to innovate, I expect Audience Unlimited to be a huge beneficiary of agentic AI as well. Measurement, Zuma, Audience Unlimited, agentic workflows and the work we're doing across our commercial organization all connect to the same objective, helping the world's largest advertisers make better decisions and generate better business outcomes. When I look towards 2027, we have more opportunity in front of us than ever. The TAM is growing. AI is fueling change and disruption, but our AI, joined with the trust and partnership we've built over many years, makes it especially valuable to The Trade Desk. Over the last couple of years, we've been upgrading our business. And as I previously mentioned, we have strengthened our leadership team and continue to solidify that team. We've evolved our commercial model, and we've been more deliberate about where we allocate resources. We've continued to invest in the platform, AI, measurement and data, and we're creating systems and processes that allow us to operate at scale. We've learned a lot along the way. We've made mistakes. And when we do, we try to correct them quickly. The organization we have today is the organization we need for the next chapter of The Trade Desk and the opportunity in front of us remains enormous. Our market share represents only a small fraction of roughly a $1 trillion global advertising market. Digital advertising continues to gain share and Connected TV continues to reshape the largest media market in the world. More of the world's premium content is becoming digitally addressable. Retail and commerce data are becoming increasingly valuable in an AI world, and AI is creating more data, more choices and more complexity. All of those trends increase the importance of objective decisioning and the role of The Trade Desk. The supply of the advertising opportunities continues to expand dramatically, faster than the demand. In a world where supply significantly exceeds demand, advertisers have extraordinary choice. But with a finite amount of ad dollars, more choices make decisioning even more valuable and more important. And objectivity also becomes more important. Access to inventory is increasingly commoditized. The value of decisioning comes from the use of data and AI to evaluate those opportunities and determine which ones are actually the right opportunity for a specific advertiser. The ability to evaluate millions of opportunities and determine which are right for a particular advertiser is what matters. And increasingly, the data required to make those decisions belongs to our customers. In an AI-driven world, proprietary data becomes even more valuable. Partners that help you protect your data become better partners. The world's largest brands need partners they can trust with that data, partners whose incentives are aligned with theirs and partners who are not using their data to their competitors' advantage. Our independence and objectivity have always mattered, and I believe that they matter more today than ever before. As most of you know, the U.S. just wrapped up its midterm election. We are proud of the role that we, The Trade Desk, played in the election. We aim to provide all political parties equal access to our platform so that they can enable their ideas to compete fairly in the marketplace of ideas. I consider it a great achievement of our company to have 2 parties with competing ideas, both use our platform at the same time in hopes of swaying voters and winning elections. This election was our biggest yet. Given this was a midterm and not a presidential election, we see this as a strong indicator of the role that we can play in the future as we continue to focus on building and maintaining trust of all of our clients, including the political clients. So let me wrap up with a few thoughts about the future. As we head toward 2027, our priorities are clear: one, to continue improving how we serve the world's largest brands and largest agencies; two, to make the power of our platform easier to access while preserving the sophistication that differentiates it; three, to change how advertising is measured so that marketers can better understand what actually drives growth; four, to continue putting AI to work in ways that make marketers more productive and their advertising spend more effective; and five, to operate The Trade Desk with greater agility, greater focus, greater ownership and faster speeds. Q3 represented progress, but we are measuring ourselves against where we believe this company can go, not simply against the expectations we set 3 months ago. We have more work to do. At the same time, I believe the actions we've taken, the team we've assembled and the products we're bringing to market this quarter and in 2027 and beyond, position The Trade Desk to lead the open Internet and the advertising that funds it at higher levels than ever before. We've spent much of the last decade building the leading independent buying platform for the open Internet. Our focus is now turning that into the next phase of durable growth. With that, I'll turn the call over to Nate.