Bill Wilson
Analyst · RBC Capital Markets. Please proceed
Thanks Dhruv. 2017 was a strong year for our Local Marketing Solutions segment. As Steven mentioned at the opening of the call we have finished the year by achieving our 16th consecutive quarter of Local Marketing Solutions’ net revenue growth and excluding political, we grew net revenue of 3.9% and adjusted segment operating income nearly 1%. We have continued to invest in our core local products. In 2017, we built and launched over 300 individual radio station mobile apps for all of our local brands, each of which is integrated with Apple CarPlay & Android Auto for integration interconnected cars. We re-launched all of our local radio branded websites with a new premium design and user interface that has already demonstrated increased engagement as well as generated incremental revenue opportunities. Additionally, we have made each of our stations compatible with the smart speaker platforms operated by Amazon, Google and Apple. We are tremendously excited about smart speakers and in particular the opportunity to place audio content and thus radio back in the center of the home entertainment experience. In 2017, we made several investments in core local broadcast programming. And as a result, we are pleased to report the fall 2017 ratings period was one of our strongest in years. We posted strong ratings, share gains in key demo adults 25 to 54 in some of our largest markets, including El Paso, Texas and Buffalo, New York, where we own the number one and number two ranked stations, Lafayette, Louisiana where we owned three of the top five stations and Portland, Maine where we owned three of the top four stations. In the country format, which is our number one format by net revenue, we achieved our second consecutive positive ratings book finishing 12% ahead of fall 2016 book as measured by average quarter-hour share in the demo adults 25-54. In the aggregate, these ratings represent our best results in several years and we believe are the direct result of Townsquare’s investment in content quality. For example, the decision to hire a new Morning Show for WGNA in Albany led to the station surging to the number two position in the market in the fall ratings period, investment in strong new content managers and aggressive marketing campaigns for our brands. Importantly, we completed a major traffic system conversion across all 67 of our markets in 2017. For those of you who are unfamiliar with our traffic system, it is the core enterprise software platform that handles among other key functions the scheduling of commercials, revenue management and billings. They really get the glory, but we are exceptionally proud of the efforts of our traffic team expended to complete this conversion. With that said, we are also glad the conversion is behind us as it caused incremental expense and employee distraction in 2017. We thought it would be informative to spend some time on today’s call reviewing Townsquare’s digital products and solutions, which have grown significantly in recent years and which we believe are meaningfully superior to those being offered by competitors in our local markets. In 2017, our total net revenue from our digital products and solutions was just under $100 million in net revenue and generated strong profits and operating margins consistent with our overall Local Marketing Solutions segment. By way of background, within our Local Marketing Solutions segment, there are essentially three digital product lines which I will describe in turn. The first is our local digital business, which is the first area that we have focused on when we launched Townsquare in 2010. At that time, nearly all of our revenue came from broadcast and we had virtually no digital presence, nor digital products. After I joined Townsquare from AOL in September of 2010, we built a world-class digital engineering and content team who helped us develop our own content management system, a proprietary mobile app platform and individually branded station websites for our local broadcast brands that we populated and continued to populate with great locally produced content. We produce an astonishing 30,000 pieces of original content each month for our own websites. With this content, we attract our broadcast audience to our digital platforms, not as substitution, but largely as an addition to their consumption of broadcast, which we believe once again demonstrates the strength and relevancy of our brands, our on-air talent and our content. As our digital audience grew for context in 2017, we averaged 13 million unique visitors per month on our local websites, a number that actually exceeds our radio tune. We were able to monetize this audience through high impact display, streaming, video and mobile advertising on our owned and operated local websites generating significant revenue growth from these new platforms. Over time, we have expanded our digital capabilities also include e-commerce, social media and video offerings. For example, together with our national websites, we have 391 channels on our YouTube multi-channel network with over 188,000 videos created and over 1.3 billion video views. The second piece of digital product portfolio was Townsquare Interactive, our digital marketing solutions business. The inspiration for this business was the suggestion of an employee in one of our local markets St. Cloud, Minnesota. This employee mentioned that although we had great digital advertising products, she was facing a significant customer objection. Businesses in her town did not have websites or were not happy with the quality and presentation of their website. As such they didn’t want to buy advertising that directed potential customers to these sites. To solve this problem we created Townsquare Interactive in 2012. Townsquare Interactive develops and host desktop and mobile websites and provides services such as search engine optimization, online directory optimization, online reputation management and social media management services for a monthly subscription to small and mid-size businesses. With Townsquare Interactive as part of our product mix, our sales force could now provide their advertisers with an impressive digital storefront as well as provide them with digital advertising that will help them to grow their business. Our first TSI customers were also often advertisers of our radio stations. However, Townsquare Interactive has grown significantly since 2012 and we now proudly serve over 12,400 clients across the country. We pay approximately $300 per month on average and as a result Townsquare Interactive generated $40 million of net revenue in 2017, significantly up from prior year and we forecast continued growth in 2018. We continue to update our Townsquare Interactive product offerings and over the years have added e-commerce functionality, member benefit programs and are now working on the addition of e-mail marketing, enhanced social services as well as appointment scheduling. Finally, the third and newest part of our local digital product portfolio is Townsquare Ignite, our programmatic digital advertising platform. A few years ago in 2014, we found that while our customers wanted to advertise on our owned and operated local websites, they also wanted to locate and engage their target customers defined by strict demographic and psychographic attributes across multiple platforms including web, mobile, video and social. For example, a client may want to specifically target homeowners in Cedar Rapids, Iowa who are currently in the market to purchase an automobile or another client may want to advertise to women over 25-years-old in Rochester, Minnesota who had been to a particular retailer like Target in the past 30 days. Importantly as a result of our strong relationships and proven track record of digital execution, these local clients wanted Townsquare to buy and manage these powerful digital programmatic advertising programs for them. To address this customer need we built the Townsquare Ignite product platform. Ignite enables us to fulfill our clients entire audience demand using both our own digital inventory on our owned and operated websites in addition to other advertising inventory across the Internet which we access by our digital programmatic buying platform. We believe our competitive advantages in this space are many, including superior customer service which differentiates us in a competitive environment where clients often lack transparency, adequate reporting and responsive customer support and our local advertising relationships that we have leveraged as a trusted partner to build a new advertising business from scratch. Today, we have approximately 1,600 Ignite campaigns running per month, up from approximately 385 per month in 2016 and under 1,000 per month in 2017. We believe that there is significant runway available to further grow this product and we are investing to grow our planning, sales, buying, optimization and service teams in order to support this future growth. In summary, we are incredibly excited about our digital product portfolio and expect continued growth of the portfolio in 2018 and beyond where we worked to continually upgrade our existing products set, our operating plan is also focused on new product innovation as Dhruv referenced several minutes ago. We invest every day to support new product testing. For example, in our first party data initiative that is an early stage of commercialization or in our local broadcast measurement and attribution service. This type of innovation has been a hallmark of Townsquare and we will continue to push forward. With that, I will hand over the call to Stu who will discuss our financial results in more detail.