Lee Rudow
Analyst · ROTH Capital
Okay. Thank you, Craig. Good morning, everyone. Thank you for joining us on the call today. Both professionally and personally, the last eight months has been significantly different for everyone, everywhere. There's been no escaping the impact of the COVID-19 pandemic. But amidst the obvious challenges, the pandemic has also fostered an environment to rethink how we do things. And in some cases, to move forward differently. I think the Transcat team has done exactly that. And as a result, I think we're a better company. Our progress has been intentional and will continue to be intentional. Had it not been for the investments we made in our people, technology and operational excellence over the past three years, we would not likely be in as much of an advantageous position as we are today.
Our service business has been resilient. And in the second quarter of fiscal 2021, we achieved our 46th consecutive quarter of year-over-year growth. The consistent growth has validated our strategy, including our focus on the life science industry. And the recent acquisition of TTE has proved to be timely and as expected, is performing very well in the current pandemic environment.
In the second quarter, we also saw encouraging trends in distribution. Distribution revenue was down 6.6% versus the prior year second quarter but was up nearly 7% sequentially from the first quarter of 2021. In the second quarter of fiscal 2021, we delivered outstanding margin. Consolidated gross margin was up 260 basis points, primarily driven by service productivity improvement and service gross margin was up 660 basis points. Operating income was $3.1 million, which not only exceeded our expectations, it represented a record level of second quarter operating income. Our financial strength was fortified by standout cash generation of $8.5 million in the second quarter, strong cash flow and effective working capital management made a sizable reduction to our debt during the quarter and year-to-date period.
Slide 4 represents the drivers for progress towards increasing our service gross margin. There are six primary drivers that impact service gross margin; technician productivity, strategic pricing, channel mix, product mix, sales revenue and automation. In the second quarter, we hit on four of the six margin drivers in the generation of 32.2% service gross margin. Technician productivity and strategic pricing have been major contributors to the service margin increase. And we believe both will be sustainable throughout our network of 42 labs on a go-forward basis.
The current productivity levels are also supported by the seasoning of our lab technicians, additional training, leveraging our strengthened management team and new processes to control costs and optimize client-based lab operations. Increased pricing is also a factor. Our differentiated level of quality continues to be recognized and valued, particularly by the life science industry, where the cost of failure is so high, and we believe our customers have embraced our commitment to quality and the higher costs associated with its delivery.
Channel and product mix can be impactful components of service margin performance. Channel mix refers to the way our service is delivered, for example, on-site service versus depot or pickup in delivery versus mobile or client-based labs. Product mix refers to the type of instruments we are calibrating, again, for example, temperature, pressure, electrical or dimensional products. Both channel and product mix tend to be more variable on a quarter-to-quarter basis and in the second quarter of fiscal 2021; both channel and product mix had a positive impact on service gross margin.
One final point I'd like to make on the issue of service gross margin is that in the second quarter, margin expansion was achieved without an increase in organic sales volume and without the benefit of automation. We believe our solid new business pipeline positions us well to return to strong organic growth when the COVID-19 driven delays are behind us, and our on-site work resumes at full pace.
Automation is currently being tested in a number of labs with the goal of broader implementation throughout our lab network over the next couple of years. We believe both the service growth and automation represent upside to the current service gross margins. And with that, I'll turn things over to Mike, who will walk you through a more detailed review of the second quarter before I come back and talk to the outlook.
Michael Tschiderer;Chief Financial Officer: Thanks, Lee, and good morning, everyone. I hope that you are all keeping safe and doing well. Today, I will start on Slide 5, which provides some detail regarding our revenue on a consolidated basis and by segment. As a reminder, we have two reportable business segments; service and distribution and included in our results is the previously reported February 2020 acquisition of TTE Laboratories, which we now refer to as pipettes.com. Against the backdrop of a very challenging environment, our second quarter results were strong and especially demonstrated the resilience of our service business and our continued focus on gross margin improvement. Our revenue remained stable at $41.6 million as modest service growth offset lower distribution sales. Pipettes.com added approximately $2.2 million of incremental revenue on a consolidated basis, with $1.2 million in service and $1 million in distribution.
The increase in service revenue to $24.6 million reflects our life science focus as we saw continued demand and secured new business from that sector, which helped offset both demand pushouts and softness from other markets. The distribution segment appears to have started to rebound, although the sales number still reflected the current economic conditions as we have seen reduced demand from oil and gas-related businesses and other general and industrial manufacturing sectors. A bright spot was rentals, which rebounded 32% sequentially from the first quarter of fiscal 2021 and grew year-over-year.
As Lee described, the highlights of our second quarter were certainly around our service margin performance, which drove our consolidated results. Our consolidated gross margin expanded 260 basis points to 27.6%, with service up an impressive 660 basis points to 32.2%, even with only modest top line growth. This is the second highest quarterly service gross margin level ever achieved. Back in fiscal 2015, we had one quarter with just a slightly higher gross margin.
This high level of performance more than offset distribution where that segment's gross margin reflected actions taken by our vendors to lower their own costs during these challenging times as they reduced their cooperative advertising and purchase and sales rebate programs. We anticipate that distribution headwinds will continue into the second half of the fiscal year.
Slide 6 shows our operating performance, which exceeded our previous expectations as we were able to deliver operating income of $3.1 million, which was a record level for a second quarter. Recall that we had guided to second quarter operating income being in the $2 million range, which would have been a $1 million increase over what we delivered in Q1 of fiscal 2021. We were able to achieve these results even with continued investments in technology and operating infrastructure and incremental pipettes.com SG&A expenses, which included $300,000 of noncash amortization expense of purchased intangible assets.
On Slide 7, we show our bottom line results. Note that last year's second quarter had a much lower tax rate due to significant discrete income tax benefits related to share-based awards in that prior year quarter. On a pretax income basis, we were comparable with last fiscal year second quarter. Given that our year-to-date profitability has exceeded our previous estimates, we are adjusting our full fiscal year tax rate expectations to now range between 22% and 23%, which includes federal, various state and Canadian income taxes.
On Slide 8, we show adjusted EBITDA and adjusted EBITDA margin. Among other measures, we use adjusted EBITDA, which is a non-GAAP measure, to gauge the performance of our segments because we believe it is a good measure of operating performance and is used by investors and others to evaluate and compare performance of core operations from period to period. I encourage you to look at the provided reconciliation of adjusted EBITDA to the closest GAAP measures, which for us are operating income and net income.
We continue to generate cash from operating activities in this challenging environment. And as depicted on the slide, you can see the strength and overall importance that the service segment has on our business. In the quarter, service EBITDA increased more than 44% to $4.5 million, and service segment EBITDA margin expanded 50 base -- excuse me, 500 basis points to 18.2%.
Slides 9 and 10 provide detail on our balance sheet and cash flow. We ended the quarter with sufficient flexibility and liquidity as we generated $8.5 million of cash from operations in the quarter, which was used in part to fund our CapEx and reduce our debt. At quarter end, we had $22.7 million of total debt, which was down $7.6 million since our March 2020 fiscal year-end. With EBITDA in the quarter and this reduction in debt, our leverage ratio also came down and was 1.19. This is calculated as a total debt on the balance sheet at a period end divided by the trailing 12 months adjusted EBITDA, including giving credit for any acquired EBITDA.
Other companies may calculate such a metric differently.
We had $28.9 million available under our revolving credit facility at the end of the quarter and nearly $25 million of net working capital. Year-to-date net cash provided by operations was $12.5 million, up considerably from $2.8 million in the prior year period. Capital expenditures were $1.9 million for the quarter and $3.1 million for the year-to-date period as we have delivered solid results to date and have no liquidity concerns, our capital plan for fiscal 2021 has been increased slightly up to a now expected range of $5.5 million to $6.5 million. The focus is expected to largely center on technology infrastructure and service growth-oriented opportunities as well as rental pool assets. This amount is inclusive of maintenance spend, which is expected to be consistent with fiscal 2020 at approximately $1 million to $1.5 million. And lastly, we expect to timely file our Form 10-Q on November 5.
With that, I'll turn it back to you, Lee. Okay.