Greetings. Welcome to Transcat, Inc. Second Quarter Fiscal Year 2020 Financial Results Conference Call. At this all participants are in a listen-only mode. Question-and-answer session will follow the formal presentation [Operator Instructions]. Please note this conference is being recorded. I will now turn the conference over to your host Craig Mychajluk, Investor Relations. You may begin.

Yeah, thank you. And good morning, everyone. We certainly, appreciate your time today and interest in Transcat. With me here on the call today, we have our President and CEO, Lee Rudow; and our Chief Financial Officer, Mike Tschiderer. After formal remarks, we’ll open up the call for questions. If you do not have the news release that crossed the wire after markets closed yesterday, it can be found on our website at transcat.com. The slides that accompany today's discussion are also on our website. If you would, please refer to Slide 2. As you are aware, we may make forward-looking statements during the formal presentation and Q&A portion of this teleconference. Those statements apply to future events, which are subject to risks and uncertainties as well as other factors that could cause the actual results to differ materially from where we are today. These factors are outlined in the news release as well as the documents filed by the company with the Securities and Exchange Commission. You can find those on our website where we regularly post information about the company as well as on the SEC's website at sec.gov. We undertake no obligation to publicly update or correct any of the forward-looking statements contained in this call, whether as a result of new information, future events or otherwise, except as required by law. Please review our forward-looking statements in conjunction with these precautionary factors. I would like to point out as well that during today's call we’ll discuss certain non-GAAP measures which we believe will be useful in evaluating our performance. You should not consider the presentation of this additional information in isolation or as a substitute for results prepared in accordance with GAAP. We have provided reconciliations of non-GAAP to comparable GAAP measures in the tables accompanying…

Thanks, Lee and good morning everyone. Today I'll be starting on Slide 5 of the company deck which provides detail regarding our revenues on a consolidated basis, as well as by our two business segments, our service segment and our distribution segment. As we mentioned, we had another very strong quarter with consolidated revenue of $41.8 million, which represents a record level for a Transcat second quarter. This was an increase of more than 7% over the prior year second quarter or 5.5% when excluding acquired revenue. As a reminder, we had one month of revenue from Angel's Instrumentation acquired effective August 31, 2018 and last year's second fiscal quarter. Also as previously communicated, the April 2019 acquisition of Gauge Repair Service will not be called out separately when talking to organic versus total revenue growth given in materiality of that acquired revenue. While we had a number of highlights, one that stands out was the service segment performance. Revenue for that segment increased 18% percent to $23.5 million which reflects double-digit growth in both the U.S. and Canada. Coming off, double digit organic service growth in the first quarter we delivered even stronger results in the second quarter achieving over 15% organic growth this quarter. This was due in part to continued market share gains in a highly regulated life science sector and other regulated sectors such as aerospace and defense. Distribution sales were down about 4% to $18.3 million, which primarily reflects lower non-core reseller sales. Our rental business continues to perform well and helped augment our distribution sales and margins. Rental sales were up 32% to $1.3 million in the quarter. Service segment gross margin improved 140 basis points from early progress on our various productivity initiatives, including as we mentioned the improved efficiency technicians achieved as…

Okay. Thank you, Mike. Looking forward, we expect to have record revenue and record profits in fiscal 2020. We expect double-digit growth in our service business with strong performance at the local level, national and enterprise level and outsourcing of client base labs. Both new business and acquisition pipelines remain active. Our focus on operational excellence and productivity will continue as we believe they will both benefit growth and operating margins over the longer term. All these programs are a byproduct of our commitment to leveraging technology as a competitive advantage. So that operator we can open a line for question.

[Operator Instructions] Our first question comes from Dick Ryan of Dougherty & Company. Please proceed with your question.

Thank you. Congratulations on a good - good quarter guys. Very good to see the margins coming through. So Lee, on client based labs were there any wins in the quarter and how does that pipeline look going forward? I think you've added some impressive wins over the last couple of quarters. So how does that look going forward/

Yeah. So Dick, I'll characterize it like this that the pipeline relative to client base labs is still pretty impressive and pretty strong. So we anticipate some of the growth rates that we've seen in the past to continue in the future. In the quarter itself, you know depending on timing we might have closed one. So I don't get specific, but yeah I think relative to your question you know, it's a strong pipeline and we see continuing. So that's good news.

And what's driving their interest in your offering is that the software's out lever [ph] kicking in yet or is it just the breadth of your technicians and capabilities?

Right. I think it's a combination of things. You know, first and foremost would be you've got to be well positioned you know to be able to capitalize on these kind of opportunity you know when they present themselves. So I think you've been - we've been around this space for four years, we've developed really good reputation in the quality side. So I think you know as labor tightens and continues to be an issue with all company you know, I mentioned on the last call I think that the labor shortage is driving these companies to rethink whether or not it's worth a try to maintain these labs and find technicians. It's what we do day in and day out of our core competency not there. So I think being well-positioned for this type of economy in macros I think it's really what I would attribute the growth to.

Great. What's driving the double digit growth in Canada?

So is if you recall when - when the Canadian market was you know, Alberta it slowed down a bit over the last year and a half two years, we've continued to say that we hadn't lost Canadian customers, what we lost was volume from our current customer base and the customers are still doing business with us, but because of the volatility in trade agreements, terrorist and such you know, the economy is just sort of slowed and held back and now that is some that's behind them the volatility sort of settled down and we're seeing our current customer base keep the same volumes continue from our current customer base. That's good news. That's what we anticipated. So what we've - what we message early on that we see it as a long term problem more of a short term volatility problem that's kind of that's playing out that way.

Okay. Great. And on the margin questions and not necessarily you know this quarter next year even. But when you step back longer term, I would imagine there's only so much more growth maybe that can be seen on the distribution side of things. But I think if you go back you know, three, four years, you know, service within that 27%, 28% kind of gross margin range. Are those reasonable targets for service? As you know we look out over the next year or two three four year kind of business model?

Absolutely. So I agree with the characterization on distribution and we have - with that time and time again that we expect margins like you characterize over time to improve, you know - when you say 26%, 27%, 28%, yeah that's in line with what we're thinking as well and we see that it's achievable.

Okay. One last one for me. Any retention issues on your employees on the technician side?

No. There really isn't - we've actually seen an improvement over the last 12 months of the last three or four quarters we've designed some programs around retention and training and development and they all seem to be working fairly well because our rates of turnover have really declined. I just think we got ahead of it with them and targeted programs that work. So I don't see that as an issue now. I mean labor in general an issue at a high level. But I think we've managed it really well.

Okay, great. Thank you.

Thanks.

[Operator Instructions] Our next question comes from Chris Sakai from Singular Research, Please proceed with your question.

Hi. Just wanted to know about how much Canada contributed to revenue. And what if anything can you anticipate growth coming from Canada in future. Wanted to hear your thoughts on that?

Chris, like we've like we described we did have double digit growth in Canada, as well as in the US and it'll vary depending on the growth that we see across the consolidated business. Canada's about 10% of our revenue. So it's similar profitability profile. So you'd expect if you're doing modeling to kind of see that continue along those same - same number basis.

Okay. Great. And then with the acquisition of Infinite Integral Solutions, when will we start seeing benefits from that?

So Chris this is Lee and I would suggest that for the next couple of quarters you know we're going to be validating, going through some programming, protocols with that software. You know, we'll stat to get engaged with it in one or two of our labs probably in the fourth quarter timeframe. I'm not sure I would expect you know, any kind of margin move and based upon that, but we should pick up some significant momentum over the next couple of quarters and I would think sometime next year we'll be talking to it and give providing updates relative to the margin impact from implementing it. So a couple of quarters from now, probably the best way to put it.

Okay, great. Thanks.

We have reached the end of the question-and-answer session. I will now turn the call back over to management for any closing remarks.

Well thank you for joining us on the call today. We appreciate your continued interest in Transcat, Mike and I will be participating at the Roth industrials & Technology Conference in New York City on November 13th. So feel free to check in on us at the conference, you can really reach out to us at any time. Otherwise we look forward to talk to you all again after our third quarter closed. Thanks. Thanks for participating.

This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.