Matthew Goldberg
Analyst · Bernstein
Thank you, Angela, and good morning, everyone. We're pleased with our Q1 performance, with group revenue in line with expectations and adjusted EBITDA ahead of expectations. We delivered this result despite the challenging macro backdrop that intensified late in the quarter, which Mike will take us through in detail shortly. . As a reminder, last year, we made an important strategic shift. We reoriented Tripadvisor group around our objective to build the world's largest experiences marketplace. The experiences category represents the largest growth opportunity in travel. It's highly fragmented, still early to come online and supported by durable tailwinds for growth. It's a market where scale matters, and our scale advantage is reinforced by our high-intent travelers, trusted brands, industry-leading supply and long-established category authority. Along with our shift to experiences, we also set out to unlock the power of our data. So Tripadvisor remains at the center of travel discovery, planning and booking as the journey evolves with AI and to simplify our portfolio of legacy offerings to optimize for profitability as we prioritize other growth opportunities. Today, I'll walk through the progress we're making across our strategy, beginning with experiences. Through the first 2 months of the quarter, our Experiences segment delivered particularly encouraging momentum with GBV growth accelerating from 16% in the prior quarter to 19% in January and February. Viator, our largest point of sale was even stronger with bookings and GBV growing more than 20% in January and February. In late February, that momentum was interrupted by geopolitical events in the Middle East along with acute disruption in 2 key leisure markets, Mexico and Hawaii. Together, these factors drove a sharp decline in booking volumes and a spike in cancellations, which has since improved. Despite we saw experiences in January and February reflects both healthy underlying demand in the category as well as early evidence of the strategic changes we put in place last year. We're seeing that progress emerge across the full experiences marketplace, tighter coordination across demand, our storefront and supply is strengthening the flywheel and driving tangible results. On the demand side, we've unified the Viator and Tripadvisor marketing teams to drive alignment and long-term efficiencies across both headcount and partner spend. We're becoming more efficient and precise in how we allocate our marketing investment across channels. We're operating our 2 brands together in our paid search portfolio and improving spend efficiency without compromising overall performance. We're also leveraging our intelligence across channels through improved testing and modeling giving us better visibility into where investment can work even harder across the broader marketing mix. This, in turn, helps us move more dollars into higher-return channels such as paid social and affiliates. And finally, we're driving incremental growth in direct and owned channels such as CRM and the app through product improvements, pricing capabilities and rewards. As traffic lands in our store fronts, our product work is simplifying the path to bookings, which drives incremental volume and compounding conversion gains. As an example, on the Tripadvisor point of sale, we've seen more than 20% growth in conversion over the last 2 quarters. Our velocity of experimentation is improving the overall product experience to help customers make more confident booking decisions. Through better review and product availability merchandising as well as an AI-enabled prebooking chat on the Viator app. And we're providing more flexible payment options to establish a stronger global payments foundation which we expect to drive further conversion gains as we lay the groundwork for international growth. Underpinning these efforts is our supply, a long-standing advantage that drives our conversion rates. We're focused on building the right inventory in the right places as quickly as possible by expanding into geographies and categories where we see unmet demand, and it's making an impact. where we've added strategic supply over fast the bookings came from new customers, a strong leading indicator that is attracting incremental demand. We're also simplifying our onboarding process for these valuable new operators, leveraging AI-assisted sign-up to speed the process, which has more than doubled sign-up conversion. Together, this work is creating a stronger and more coordinated experience flywheel. Our execution is delivering key metrics to improve our performance, better marketing efficiency, increasing experimentation velocity, higher conversion rates, stronger supply productivity and growing customer loyalty. All of these help improve our unit economics as evidenced by direct channel bookings growth in Q1 that was well above our segment average. Moving beyond experiences to our other marketplace, the fork where the business outperformed against both top line growth and profitability. Revenue grew 23% or 11% in constant currency, with a healthy 8% EBITDA margin. We continue to diversify our revenue mix with B2B and partnerships revenue outpacing growth in the B2C marketplace. Our restaurant base continues to skew premium as premium restaurant share grew approximately 500 basis points over last year, and nearly half of newly acquired restaurants are entering at premium tiers. We're continuing to drive an innovation agenda at the fork that lays the foundation for the future. With 80% of diners now coming through the app, we continue to focus on improving the diner experience. Our AI assistant as the work is making restaurant discovery more intuitive through full content search across menus, photos and reviews. While still scaling, this feature is showing encouraging signals, improving recommendation relevance, engagement and conversion versus traditional search. And with the Fork Social, we're reshaping discovery from anonymous ratings to trusted community recommendations. This feature is already showing markedly higher conversion now accounting for roughly 10% of users and 15% of bookings. We're also using AI to drive productivity across the business. with approximately 40% of B2C customer support queries now handled through AI. Together is execution points to a business that's well positioned for durable long-term growth and expanded profitability. We're pleased with the performance we're seeing in our marketplace businesses, and we expect AI-driven productivity gains across our product and engineering organizations to further accelerate that progress. AI is now a critical part of our infrastructure, increasing the speed at which teams can build, test and deploy. As AI-enabled workflows become embedded across our R&D organization, we're seeing execution gains including a 5 to 7x increase in average engineering output in one of our recent AI-native pilots. And AI is increasingly embedded in our operational work, from improved booking experiences and simpler supply onboarding to increasing automation across customer support. Beyond productivity, we're also executing to ensure Tripadvisor remains central to travel as the consumer journey increasingly shift into AI-led discovery and planning. This plays to one of Tripadvisor Group's greatest strength, our data with 1 billion reviews, photos, points of interest and diversified contributions across geographies and categories. It's not just that. It's also trusted, structured and constantly refreshed. It reflects how travelers explore, compare and book across millions of businesses with much of that intelligence tied directly to experiences pricing and real-time availability. Our data assets enable us to work directly with the world's largest horizontal AI platforms. These partners include OpenAI, perplexity, Microsoft, Amazon and most recently, Anthropic, where we launched Tripadvisor and Viator apps within Quad. Each of these partnerships gives us valuable early learnings about how these users engage and convert with an opportunity to scale the value of the relationship further. What we're seeing so far is encouraging. While the total volume from AI sources is still small, the conversion is already among the highest of any channel in our portfolio. Beyond partnerships, we're using our data advantage to rapidly iterate on our own AI native experience. With the high volume of visitors who seek us for trusted advice, we have a scaled test bed that allows us to learn for multiple entry points across diverse use cases. We're testing, learning and expanding in a considered manner, serving half of our web traffic in English-speaking markets. As we innovate with AI to help travelers solve problems in real time by comparing options, validating preferences and making better booking decisions, we're putting the judgment of real travelers front and center. Wherever AI-led travel discovery ultimately lands. We believe the data layer that provides trust, relevance and confidence to transact will define the winners and we expect to be firmly among. The final component of our strategic shift is to simplify our hotels and others business as we focus on growth opportunities elsewhere. This remains a profitable part of the portfolio, but one we recognize is structurally challenging. As we continue our transition from a subscale metasearch player to the leading experiences marketplace, we're managing this business accordingly, reducing fixed costs, prioritizing areas where we can drive attractive returns and pursuing partnerships in categories where we aren't positioned to be the global leader. We began to see the initial financial benefit of that approach in Q1, with total fixed costs down approximately 14% and personnel costs down 18% year-over-year. We expect that run rate benefit to continue as we move through 2026. The focus is straightforward, align our cost base with our revenue profile and optimize hotels and other for contribution profit while leveraging our trusted brand, reach and data for experiences and AI. Before I pass to Mike, I want to step back and reconnect our strategy to what you're now beginning to see in our results. We've made 3 deliberate choices. First, to put experiences at the center of the company. Second, to position Tripadvisor Group for an AI-driven shift in travel. And third, to simplify the legacy business and manage it for profitability. As we've started to execute on this path, we're making visible progress in each of these areas. We accelerated our experiences growth ahead of the market disruption. We're leveraging AI to speed our execution, improve our products and add partnerships with every major platform LM platform. And we've made progress simplifying our legacy business to create the focus, capacity and room to invest in our experiences future. In short, we're becoming an experience first company built for sustainable growth and profitability. Last quarter, we noted that we were formally exploring alternatives for the pork, and we continue to make good progress. While we have no definitive announcement at this time, the work has reinforced our view that this is a highly attractive asset whose value may not be fully reflected within the current portfolio, and we expect to provide an update in the near term. We continue to review our portfolio and explore all options to deliver the simplicity, focus and scale that we believe will catalyze meaningful shareholder value ahead. So we had a strong start to 2026. Despite the external disruptions, we remain confident in travel's resilience and the long-term growth profile of the areas we're prioritizing. With that, I'll turn it over to Mike.