Good day, ladies and gentlemen, and welcome to your TripAdvisor First Quarter 2013 Conference Call. [Operator Instructions] And as a reminder, today's conference is being recorded. And now, I would like to introduce your host for today, Will Lyons, Senior Director of Investor Relations.

Thanks, John. Good afternoon, everyone, and welcome to TripAdvisor's first quarter 2013 earnings conference call. I'm Will Lyons, and joining me on the call today are our CEO, Steve Kaufer; and our CFO, Julie Bradley. Before we begin, I'd like to remind you that the estimates and other forward-looking statements included in this call represent the company's views as of today, May 7, 2013. TripAdvisor disclaims any obligation to update these statements to reflect future events or circumstances. Please refer to today's earnings release and TripAdvisor's filings with the SEC for information concerning factors that could cause actual results to differ materially from those expressed or implied by such statements. You'll also find reconciliations of non-GAAP financial measures to the most comparable GAAP financial measures discussed on this call in our Q1 earnings release, which is available on our IR site, ir.tripadvisor.com. Finally, unless otherwise stated, all references to selling and marketing expense, general and administrative expense, and technology and content expense excludes stock-based compensation, and all comparisons on this call will be against our results for the comparable periods of 2012. With that, I will now turn the call over to Steve.

Thank you, Will, and welcome, everyone. 2013 has gotten off to a great start for TripAdvisor as we strive to create the best experience for every user on every device in every geography. I'm going to highlight some key metrics, update you on our ongoing Meta initiative and briefly discuss some notable developments pertaining to some of our strategic growth initiatives. Julie will then provide color on our financials and outlook. We were pleased to see strong traffic growth during the first quarter as total TripAdvisor unique monthly users grew at 54% year-over-year. Notably, unique hotel shoppers accelerated to 41% year-over-year growth, according to our log files, up from 35% growth that we saw in both last quarter and in Q1 2012. TripAdvisor branded sites topped 200 million average monthly unique visitors during the quarter, according to Google Analytics. We were also thrilled to be able to announce that we now publish over 100 million reviews and opinions, further solidifying our leading position in the travel research funnel. Our hotel shopper growth, coupled with strong pricing in all geographies, showed 24% revenue growth in our core click-based business. Our other products also fared well as display revenue reaccelerated to 14% growth and subscription and other revenue grew 50% year-over-year. Collectively, this led to a strong Q1 total revenue and EBITDA growth of 25% and 30%, respectively. Our underlying fundamentals are indeed very strong, providing a nice backdrop for our exciting product initiative that we outlined on our last earnings call, adding hotel metasearch functionality to all TripAdvisor websites. To paraphrase consumer feedback, our new Meta Display has taken the work out of shopping for the best price. Users love finding out whether their hotel is available and how much their stay will cost, alongside all of the helpful reviews, traveler…

Thanks, Steve, and good afternoon, everyone. As Steve just described, we're seeing very healthy traffic trends, and this is providing a nice backdrop for revenue growth. The first quarter came in better than we had expected as hotel shopper growth and better pricing drove our core click-based business. Total revenue and profit growth accelerated to 25% and 30%, respectively. Assuming constant currency, total revenue would have been 1% lower. Our Q1 click-based revenue was up 24% fueled by hotel shopper growth of 41%. The delta between the 2 growth rates can be attributed to 3 factors: mobile, international and our transition to meta. Hotel shoppers on smartphones grew well over 100% this past quarter but monetized at less than 20% at desktops. To that end, we believe that approximately 5% to 10% of the delta between hotel shopper growth and revenue growth is, and will likely continue to be, due to smartphones. We see a similar trend with international hotel shoppers. The geographic mix of our traffic growth continues to skew to higher growth countries that monetize at lower levels. We believe the impact of this is a 5% to 10% delta between hotel shopper growth and revenue growth. The final reconciling item is meta. This past quarter, the meta rollout negatively impacted revenue growth by approximately 3% to 5%. We expect this negative impact will be greater in Q2 and then start to recover in the back half of the year as we approach revenue neutrality. Specific to geographic mix, revenue from international points of sale was 50% of total revenue during the quarter, which was consistent with Q4 and up from 48% in the first quarter of 2012. As previewed on our last call, we are now providing additional geographical color on North America, EMEA, LatAm and APAC,…

[Operator Instructions] We'll take our first question coming from Lloyd Walmsley from Deutsche Bank.

I was wondering if you can just comment on the revised guidance on the click-based revenue. It sounds like hotel shopper growth is firing on all cylinders and doing better than expected, and yet it sounds like the headwinds from meta are a little bit stronger. Can you parse out what it is? Is it just people not clicking as much because prices are shown on the site versus not getting pricing lift as much as you thought? And then when you talk to revenue neutrality, does that contemplate any pickup in users who are using the site for commercial activity because it's a better user experience? Or is that purely kind of a pricing neutrality that doesn't contemplate any usage gains from just a better experience?

Certainly. So as you -- as Julie had bridged from the super strong hotel shopper growth down to the revenue growth, you had the 5% to 10% in the increase in phone, you had the 5% to 10% for just the international skewed to the lower monetization. And we would certainly expect that monetization in those newer points of sale to improve over time, but we're reporting what we're seeing. And meta, of course, is the most interesting for us to chat about, I think, because that's really the big transition that the company is going through. We had projected sort of fewer clicks per session; that came true. We had projected a much higher CPC for each of those clicks, and that came true. And so as we go forward, we're basically not at the point yet where I can swap them out and not see a revenue hit. We're still sort of in the negative. And we predict both an increase in the conversion rate, and where people that are going to generate clicks, as well as an increase in the average price that we're paid from our clients to hit the revenue neutrality. To your question on -- or to your point on am I assuming anything by way of people coming back more because the meta experience is better, the answer is no. I look at that as wonderful upside. But given that travel is rather episodic, I'm not sure I'm going to be able to see that within a month or 2 versus the next trip. So I'm certainly counting on the fact over the long term, and this is our big bet that we totally believe in, that by delivering this better experience, by delivering the notion that not only can you pick the perfect hotel for you because of all this incredibly rich content, we've scoured the Internet, found you the best price as well. And there is in a lot of parts of the world -- in many parts of the world a meaningful price discrepancy that we're now helping users sort through and save them money on the trip. So you combine both of those. We get our message out. And yes, there'll be some short-term revenue pain that kind of we consciously decided we're willing to take right now because that user experiences is that much better, and we expect to get it back in spades in outgoing years, not part of the revenue-neutral equation.

And our next question is from Nat Schindler from Bank of America Merrill Lynch.

Two questions. One, how are your large OTA clients reacting to you stepping up, seemingly, buying your own keywords with Tinga -- Tingo, and then additionally your recent acquisition of Jetsetter kind of moving into that -- more of the OTA space? Additionally, when you were -- are testing out meta right now, have you instituted kind of minimum pricing to play ball in the kind of transition time frame? Or is it just really going to no-auction for these and let the advertisers figure it out, the value of the increased conversions?

Sure. Thanks, Nate. I'll answer both. So I really haven't heard much from the large or the small OTAs on how they feel about Tingo buying on TripAdvisor, nor really anything on Jetsetter. We've been in the transaction space for quite some time now with SniqueAway and with Tingo. Vacation Rentals is now transaction. They're not part of TripAdvisor. They're part of the TripAdvisor Media Group. So the fact that we have these things in our other companies doesn't seem to be bothering our clients. To the question of minimum pricing on meta, yes, we do have minimum pricing. It's successfully moved to a per-property minimum pricing. I -- and I view it more as a failsafe or a preventative policy just in case there's a single OTA and they're the only ones that can sell one of the properties that we have. And without a minimum price, they might bid $0.05 when the minimum price might be $1.00. So we force them to bid $1.00. We know they're making money on it. So it's not a challenge for us to enforce a minimum at this point. The money -- most of the CPC money that we make are the OTAs and suppliers that are bidding for that #1 or #2 slot, and those are almost always above the minimum because the auction is going. So yes, we have minimum, but the actual level that we set it at isn't determining a big portion of our revenue because the vast majority of our properties have a healthy auction going, and the auction determines the revenue.

And our next question comes from Scott Devitt from Morgan Stanley.

This is Nishant for Scott Devitt. You mentioned a 5% to 10% headwind from hotel shopper to CPC revenue growth due to international. I was just wondering, do you expect the monetization gap between international and domestic to narrow? And then what would be the main drivers? Or is it -- or some of it just structurally different?

Sure. I -- so I want to be clear. Some international countries have wonderfully healthy CPC rates even though they might be slightly newer geographies for us. So I can't lump all of international. But there are certainly some countries out there that are quite large and fast growing where the general hotel landscape isn't lending itself to the higher CPCs at this point in time. Japan might have been an example where CPCs -- even though it's certainly a mature market or robust market, the merchant model doesn't play as strong a role for domestic properties as perhaps in some other countries. So the average CPC might be lower. I'd say overall, we like the general trend. More properties come online. More competition comes online. And as more transactions happen online, the hoteliers pay more attention to the channel and are more interested in the traffic, and we're one of those sources of traffic. So overall, trend's in our favor, would expect that to continue. And very few markets have anything that I would say is a structural issue in place that would prevent CPCs from approaching our mature markets.

Our next question is coming from Michael Purcell from Stifel. Michael B. Purcell - Stifel, Nicolaus & Co., Inc., Research Division: On the mobile side, you gave the app data you're up about 300% to 62 million downloads. And if I remember correctly, I think you're up about 200% the last quarter. So it's clearly accelerating. You gave what the monetization was at 20% net for the smartphone, but I was wondering if you could update us on the tablet monetization, if it's similar to the desktop now or close to. And secondly, I'm just wondering if you're seeing an improvement just from internal logs on the conversion rates within the mobile app.

Okay, so let me go back and correct some of that stuff. The 300% growth was kind of all mobile. So it's mobile web, mobile app, tablet and phone. It was 62 million visitors, monthly visitors, not downloads. So we have grown downloads, but that was a different number. We've, I think, modestly improved the monetization on our smartphone, and that is something we pay attention to because we do see that 100% hotel shopper growth on the phone. And while it's not going to grow at 100% for the next 5 years, we still expect, for the next year, for it to grow strong, and we need to start monetizing that better. And we're just turning our attention to it now as the numbers have gotten larger. Tablet, we're already approaching the same monetization levels as desktop. I don't frankly see any reason why they won't be the same or even better in the not-too-distant future. So the extent to which tablet replaces desktop for folks planning a vacation, that's fine with me. I don't think TripAdvisor is necessarily any better or worse off. Arguably, we're better because we have a really nice app and it's a great user experience, better for photos, and you get to use your fingers to swipe and all the rest of that. So very comfortable with tablet growth, and we're seeing a ton of it. Smartphone, working on monetization now and expect to see improvements going forward. And I think that covered it. Michael B. Purcell - Stifel, Nicolaus & Co., Inc., Research Division: Okay. And my apologies. It's 36 million app downloads. I had the numbers backwards.

Okay. Thank you.

And our next question is from Douglas Anmuth from JPMorgan. Douglas Anmuth - JP Morgan Chase & Co, Research Division: I was just hoping you'd provide a little bit more color on the impact from the meta transition. So of the -- just trying to understand the 3% to 5% sort of drag in 1Q and then the greater than that in 2Q. Is that being driven more on the volume side or the pricing side relative to your expectations? And then can you comment on the speed at which OTAs and other advertisers are adjusting their prices relative to conversion rates?

Sure. So 2 great parts of the question there, Doug. The meta transition, so we had started at 10% or so in the beginning of the quarter and have ramped up to the point where we're close to 50% on our desktop tablet traffic base. We had already rolled out 100% on phones. So the 3% to 5% drag in Q1 was a relatively -- was a much lower percentage rollout on average than what you'll see in Q2 at a worse monetization rate because we hadn't done the on-site conversions and our partners had not had a chance to adjust their bids, or some of them had, but a bunch of them hadn't, and so we were going through. And part of the back story is as you roll something out at a 10% level, we have to get our partners' attention to, "Hey, come on, start bidding up on meta, you're losing share here to a competitor." But it was only losing some percentage of share on a 10% slice of our traffic. So again, not the wake-up call that we wanted to send, saying, "Get ready, guys, this is coming," and we kind of need that wake-up call to move the bids. So we work pretty darn closely with our major clients, prepping them, working on the tools, working on being able to allow them to make changes, making recommendations, "Hey, here's where you can, for a small amount of extra money, bid up and start to gain share on your competition," in order to move the pricing towards what we'll call break-even pricing, break-even's the wrong -- what we'll call fair pricing on the part of the client side, where they're still spending on TripAdvisor at the same efficiency that they were before. And we feel…

And our next question is from Tom White from Macquarie.

On the off-line ad campaign, I was hoping maybe you guys could provide a bit more detail on precisely when that may launch. Is it a 3Q or a 4Q event? And then how can we think about your expectations about how sort of rebranding the property with this new metasearch functionality might help kind of convert a bigger part of your traffic into traffic that generates real revenues for you guys? And then just secondly on the revenue guidance, I think you affirmed guidance, but can you parse out the impact of the recent M&A deals? I imagine Jetsetter's the biggest piece, but maybe in aggregate, kind of what that's contributing in terms of revenues this year.

So thanks, Tom. I'll try to answer some of those at least. The off-line ad campaign, again very pleased that we're able to get a test ad out this quarter, fingers crossed, and that'll help us both test the message as well as test our ability to measure the impact of that ad. And so I'm not necessarily talking raw dollars, but, hey, are we generating more traffic to our site, are we generating some more awareness that is measurable, because we want to test it before it rolls out. When we look -- and that's one of the reasons we're starting in the U.S. It's just easier for us to measure some of the stuff. In terms of the better color in Q3, we really don't know at this point what the media campaign would look like and where it would ramp. It's not ideal from a timing perspective because ideally, you'd love to have everything already in market in Q2, Q3 because that's sort of peak travel season around here, whereas we're still learning and trying all sorts of different stuff in Q3 as we continually ramp our spend. And Q4 may not be the best time from an ROI perspective, but, unfortunately, the product wasn't ready to start the campaign earlier. So there we have it. In terms of rebranding, we don't expect meta to have a meaningful impact on taking folks who are currently not hotel shoppers and turning them into hotel shoppers, if that was the question. We get a ton of free traffic looking at restaurants and attractions. Our off-line branding, our stickers, our campaigns drive people to come and look on TripAdvisor, "What do I want to do when I'm in a city?" If they weren't a hotel shopper before, they're probably not going to be a hotel shopper now because those attraction pages aren't fundamentally changing. Our hope is that folks will start to spread the word on their own, having a great experience on the meta product. And so we would see a lift in overall repeat usage of hotel shoppers. And a bunch of that other traffic eventually needs to book a hotel, so, hopefully, they'll come back to TripAdvisor to do it. To the financial impact of acquisitions, I'll turn it over to Julie. I'm not sure there's much that we'll be able to add, but...

Yes. So we're not going to be breaking out the exact impact of the recent acquisitions, but I will say that a key driver in increasing the guidance in our subscription, transaction and other revenue line is related to the 4 recent transactions and just [indiscernible]. And on the decrease in our EBITDA guidance, the contributing factor there, too, was the recent acquisitions we made.

And our next question is from Mike Olson from Piper Jaffray.

Just a quick follow-up to the -- to beat the dead horse here on meta. I understand that you won't be at overall company-wide revenue neutrality for meta until year end. But in those markets where the transition is 100% complete, like in the U.K., could you provide any indication of if you are at or near revenue neutrality now in those markets?

Sure. We are not at revenue neutrality in those markets now. If we were, then I -- we haven't been 100% live in the U.K. for that long, so if we had achieved revenue neutrality in both conversion and pricing in a few short weeks, wow, I would have given a completely different set of expectations. So again, to be clear, there's a fair amount of our best guess in this. We're convinced the transition is the right thing for the company, for our visitors, for our long-term growth, for the user experience. We may make up the revenue in terms of all on the conversion side. We make it all up in pricing. We may make half and half. We may do x percent better in both, and it may end up being a revenue positive. At this point, since we've made the decision to switch over 100%, in a sense we're just back to our standard operating procedure of hey, we're always looking to maximize the revenue from every hotel shopper or from all visitors but primarily hotel shoppers as they come to the site. Because we have an experience set in classic and we know what our clients were paying and, in some cases, we know how many bookings they were getting for the amount that they were paying, we can do a before and after and say, hey, there's still certainly room for our clients to bid up higher and still be just as profitable. And that gives us optimism to be able to pricing going up. Now in the true bid, prices could go up even higher. I have a harder time seeing how efficient we are vis-à-vis Google, the other major competitor for traffic. In terms of conversion, we've been at it for a long time. We had some meaningful conversion gains last year in our classic product. So I pretty much -- I have a lot of confidence that with the constant iteration that we're good at -- and really, I have to tip my hat to the engineering and product team right now and sales folks because they've just done an excellent job reclaiming a bunch of the loss that we've seen in the past quarter. And I have every reason to believe that we'll continue on that trajectory. The more we optimize, the harder it is to get the next percent or 2 of revenue gains. So it slows down a bit, which is why we've sort of set the expectation that it may take us the rest of the year to get back. And we'll talk again in 3 months, and I'll give you the update then as to how far we've come. But I don't -- it's hard for me to share anything more because I don't actually have the crystal ball that says how quick we can get there.

And our next question will be from Peter Stabler from Wells Fargo.

So one for Julie. Julie, last quarter, you helped us size the amount of spending that you guys were allocating towards the off-line spend, and you kind of helped us back into what EBITDA growth would have been absent the expected investment. So I guess my question is, if you guys implement a test in a handful of markets in the U.S. and you don't see what you want to see -- because you guys are rigorous in terms of analytics and ROI -- so you don't see what you want to see, do you still go forward? Or do you turn back money to the bottom line? Do you scale back? I guess another way to put the question is, what are the contingency plans if you don't see a kind of traffic lift in ROI from the test that you're expecting right now? How should we think about the total spending? And could this be an upside to EBITDA for the year?

Sure. So I'll start off and then hand it over to Steve. So right now, all of our investments that we laid out at the beginning of the year is intact as we embark on what we think is a pretty exciting investment opportunity. I think it's going to take time to understand how TV impacts our business, and we will do that testing and measuring and retesting it and remeasuring. So I think at this early onset, we are staying put on our investment plans, that they're intact, but we'll see how it goes. I'll turn it over to Steve and see if he has any more color on this.

It is a great question that I think about frequently. So right, we've allocated the funds, and we intend to spend them. I think the odds of a "Oh, fantastic, obvious ROI" answer, great, let's go kick it up and talk about spending more is probably not going to happen. We -- I can't find folks that have that success record with TV. There's test and learn, there's try it, recover from the failure, move forward. The bigger question for us, given that some of this stuff may take a little while to deliver decent results on, is how quickly do we go international. I'm a believer in being able to have enough evidence that something is working before blowing it out on a global basis. And we had set a feasonable [ph] -- we had set what we thought was or what we believe to be a reasonable amount that will allow us both in the U.S. and to test some of the markets where perhaps we're not as well known. So the way I look at it, there's going to be lots of different things that we can test, and it'll be most interesting when it comes to our 2014 budgeting plan. Have we found enough things that we believe are working? But that's probably the better perspective to look at it rather than having a big impact on Q4.

And our next question is from Laura Martin from Needham & Company. Laura A. Martin - Needham & Company, LLC, Research Division: One for Steve, one for Julie. So Julie, on yours, CapEx going from 4% to 6%, maybe you could give us some granularity on what's driving that. And Steve, I'm really interested in your acquisition strategy here. How do you think about the mix of international versus U.S.? And when you think about kind of where you want to go next specifically in the U.S., I'm really curious as to are you doing mobile? Are you doing more social integrations? How you think about the acquisition plan specifically in the U.S.

Sure. So on the CapEx side, it's really simple. We -- our traffic is growing at record rates right now, and we still are able to operate at a fairly small percentage of revenue of additional CapEx. And we are -- our assumption is that traffic growth rates are going to continue, and we are adding hardware and data center to support that. So that's really the backdrop between the slight raise from 4% to 6%.

Sure. Thanks for the question, Laura. So the 1 or 2 liners for the 4 acquisitions that we've done, TinyPost, we look at and say, "Fun product," "Already built," "Mobile and social combined," and "How cool it is to send a postcard when you're on the road," "What a great way to share the TripAdvisor brand with all of your friends in a fun way." And we have a lot of travelers in market, so could be kind of really nice brand extension, not looking at it from a "I'm going to charge you $1 a postcard." That's just not on the table right now. Niumba vacation rentals, clearly we're growing in Vacation Rentals. We've done 2 acquisitions. This is the third. And it expands our inventory footprint. Go back to the user perspective. And if you want to rent a place in Spain, we've just added a ton of great inventory to help you find the right place. We already have the infrastructure to -- we already have the traffic, we already have the infrastructure. So it just kind of fits in with where we're going. CruiseWise and Jetsetter, 2 acquisitions kind of led by other TripAdvisor Media Group businesses. And so, as running the whole media group, whenever any one of our businesses identifies a company out there that can make their core value proposition bigger, better, scalable or can extend them into a new market that's particularly interesting, these 2 aren't examples of that, but I would generally look favorably upon it because I like to let the -- most of the businesses run on their own. So that kind of explains the CruiseWise and the Jetsetter. The other way I -- the other lens through which I look at acquisitions is really furthering the core TripAdvisor…

And our next question is from Heath Terry from Goldman Sachs.

When we look at what your -- the road map for moving to meta on mobile, and I realize we talked about meta a lot tonight, but as you look at the road map for that, any sense how meta on mobile is going to work for you relative to what you're seeing in the early stages of desktop? Is there at least a sense that sort of the monetization gap within a meta environment is different in some way from what you see in the current model you're using within mobile?

That's a really good question. The challenge on meta on mobile kind of in our mind moves to booking on mobile, and the meta experience is far and away better than the old Check Rates experience where you had a bunch of different tabs or windows. But on mobile, you're still left with, all right, it's $199 a night for this property, I click over and I'm left on, God forbid, a web page, hopefully a mobile web page, for going and entering all your information on that reservation site. On your phone, that's still a reasonably painful experience. So we think that there's more that can be done, especially on the phone, to make the experience better. For us at this point, it's a lower priority than the full desktop-tablet transition and the improvements that we get to make on tablets going forward with some of the brand refresh and some of the interface refresh that we're planning on. So I don't think there's interesting lessons to learn from the phone on to the desktop. And sorry, I guess I interpreted your question as to phone as opposed to tablet, but I tangented over to there being more that we think we can do on the phone over time.

And our next question is from Eric Sheridan from UBS.

Two quick ones. One, on the related party revenue from Expedia, it looks like, based on our math, that it was a nice bump up in the percentage of Expedia's overall marketing spend. Can we sort of drill down a little deeper on what you're seeing from the OTA partners and whether you might be taking budget of their overall marketing spend as you see the meta transition roll out? That's number one. And then number two, I guess, Julie, more of a guidance question on the display. Given the 14% growth in Q1, I'm sort of trying to understand what you saw in Q1 that might lead to sort of weakness in the middle part of the year so that, that beat on Q1 in display doesn't sort of roll through more for the full year number for display.

Okay, I'll start on that. So we don't think in the transition to meta that we're taking budget share from other folks at this point as it's a revenue-negative transition for us so far. So by the time we get to a breakeven, that's when we hope the new auction in the meta system would actually kick it into high gear, and we'll start being -- that, combined with the bidding tools, a better platform to go spend incrementally vis-à-vis Google, which is kind of really the only other competitor that we're fighting for budget share for. So I think, again, I'd be happy for an increased wallet share, but we don't see that dynamic happening yet. So the question on...

Yes, just on display, really we're just -- we're seeing strong traffic growth. Prices are up slightly. The real difference in the quarterly growth rates -- Q1 being strong, Q4, we expect, will be the strongest, which, of course, implies that we'll have a little bit of seasonal weakness in Q2 and Q3 -- just has to do more about the quarters that they were comping last year. And we had some -- we had a tough comp in the fourth quarter of last year, and we had an easier comp in the first quarter of last year and that's kind of how those year-over-year growth rates fall out.

Our next question is from Ken Sena from Evercore Partners.

The 10 basis points that you talked about being a headwind for mobile, can you say how much of that is just continued transition in terms of usage versus is there anything implied in that number as far as closing the monetization gap? And how much do you think you can close that monetization gap if you look further out?

So I'd say as we study the behavior of our phone traffic versus desktop, we see it kind of improving on the conversion level maybe because people are getting used to doing more things on the phone, maybe because we're attracting a different audience that's loyal to Trip and is now on the phone. We're just not sure. As phone continues to grow, mobile hotel shoppers continue to be a headwind. Let's be clear, if you do the math backwards, yes, our desktop and tablet hotel shoppers continue to grow at a very strong rate. So it may be cannibalizing some but kind of healthy on all fronts. I do expect our mobile monetization to improve as we essentially pay more attention to it and optimize the meta experience and the meta pricing on the phone. As more and more transactions happen on the phone, on our client sites, believe me, they start paying more attention to buying traffic that is on the phone. And so we're able to sell our phone traffic for more. We would predict. I'm tough to go on -- tough to get me to go on record on that because we haven't seen a lot of that yet. And just to be clear, we do price our leads differently when they come from the phone versus desktop/traffic, so -- tablet. So the bidding -- when I talk about a partner bidding meta across 20 different points of sale or 50 different IP levels, times it by 2 because they're putting in a different bid price for the phone versus desktop.

And our next question is from Kevin Kopelman from Cowen & Company.

I wanted to ask about advertising expense. You saw nice leverage in sales and marketing this quarter. It does seem like a lot of that was related to the comp. But can you give us any color on the ad environment in paid search and your other main ad channels in Q1 and what you're seeing in Q2 to date?

So I'm not sure I can add much. I wouldn't say there's been any big shifts or big movements that I'm currently aware of in our existing paid channels when we're buying traffic. And on the client side, just by way of color, we're not seeing -- in our classic markets, we weren't seeing big price increases or decreases from our kind of standard clients. CPM, similar. I think it might have gone up a little bit, but not a big meaningful trend jump. We're all -- we've been -- pricing-wise, we've all been focused on the meta, and that just kind of disrupts any and all comps. And on the traffic acquisition side, which I think was the point of your question, I wouldn't really say any big changes in Q1.

Yes, I'd just also add that we're a little bit behind in hiring in sales and marketing. So that's part of the reason.

Fair enough.

Your next question is from Brian Fitzgerald from Jefferies.

A couple of quick questions. Personalization and social were key areas of focus that you have discussed previously. Any specific metric or trends to highlight there coming out of the social sphere, engagement or conversion rates? And then the second real quick one, I don't know if you've touched upon it yet. You're showing good growth rates, accelerating growth rates out of EMEA. Any different trends for Europe versus the rest of EMEA there?

So I'd say on -- in the major countries in EMEA, we had seen some recovery. It's a little hard to say if it's macro or -- well, it was just so bad a year ago that we're now back to the new normal phrase. To the personalization, social, we have continued our efforts on social in a pretty big way. We're working on some things that are on the TripAdvisor side as well as in our Cities I Visited Facebook app. The partnership with Facebook continues to go great guns. More and more of our reviews are social-enabled, so they're seen and shareable on Facebook to your friends. And there's a consistently higher and higher chance that when you come to TripAdvisor, even if you're just instantly personalized because you happen to have Facebook open, you're going to see your friends have been on TripAdvisor, and you're going to see reviews and ratings from your friends. So it's a long build, if you will. It's a slow build in terms of the amount of reviews and content that we can share. But it's an incredible advantage that we now have that's growing like clockwork every month over every other player, because our view, and we're very public about it, is that being able to annotate the wisdom of the crowds with the wisdom of your friends is going to beat everyone else when it comes to the quality and the insight you get from reading reviews. And you can go to other major OTA sites and you can see plenty of reviews. You'll frequently see half a dozen reviews from us as well, and then you come to TripAdvisor and you see not only the incredible volume, but you see the ones from your friends or the -- or…

So ladies and gentlemen, this does conclude our question-and-answer portion. I would now like to turn it back to Steve Kaufer, CEO, for closing remarks.

All right. Well, thank you, everyone, for joining us today. And thank you to all TripAdvisor employees from our growing list of 20 travel brands whose hard work has allowed us to turn some huge goals into reality. We look forward to updating everyone on our progress in the coming months. Until then.

Okay, ladies and gentlemen, this does conclude your conference. You may now disconnect, and have a great day.