Douglas R. Lebda
Analyst · BWS Financial.
It's going to pump up and down. That is one of my 2-lever -- or one of my several levers I have, but it's a significant one for managing to our bottom line goals. And our strategy, once we got profitable, has always been to say, we're going to give our investors solid, predictable earnings growth on adjusted EBITDA, very solid revenue growth, to the extent that we could drop more to the bottom line, we're going to tell you we could, but then we're going to tell you what we're doing with it. The 2 biggest levers in that are marketing spend, which we already -- always -- which we already kind of hit, or marketing testing where I could give somebody a new channel. For example, the display channel started off unprofitable and as they tested, it's now very profitable and scaling, so I can give them more marketing dollars to test. I can give money to our verticals where I could, instead of squeezing them for shorter-term performance, I can let -- give them a little more rope [ph] and let them invest. And then you have product development. And it's safe to say, in product, I and everybody around here have about 1,000 ideas for how to make our customer experience and our lender experience better. And we can't do them all, you can't afford to do them all, or else -- I can't afford to do them all at once, I wish I could, and quite frankly, it's never fast enough. But our new product team under the leadership of Nikul Patel and a lot of people have been here and have built a very flexible model where I can -- where we can turn that on and off within reason. I can't -- I couldn't give them $10 million and tell them to spend it tomorrow, that wouldn't make sense, but he can staff up. We know what we want to build and we know what order we want to build it in and within reason, I can give him investment dollars and go faster or I can give him -- or I can say, "Hey, listen, I need you to go a little slower." The good news is, is we've told you, we've been accelerating that those cycles, and you've seen it in all the product launches. I mean, we have a credit card product on the site now, you got reverse mortgage, we launched Loan Explorer and we have a number of things in the hopper that I think are really, really exciting. The new -- the form testing, as we alluded to, paid off substantially and that will continue. And so within a realm, we can give investors the numbers that we commit to, but then still would give us the flexibility to invest for the longer term.