Randall Fields
Analyst · Maxim Group
Thanks, John. ReposiTrak is continuing to expand its strategic position as the go-to vendor for food safety and on-shelf availability for the retail food industry. From compliance to supply chain to traceability, we've set the standard for highly automated, incredibly accurate, remarkably simple and very affordable solutions. Each of our businesses performed well during the quarter in spite of the fact that we put a great deal of focus on a new very large supply chain opportunity, touchless retailing. This particular supply chain initiative is an important one because we believe it's not only a great market opportunity for us, but critically, it solves a set of issues that our customers all experience. As technology gets better and problems are more easily identified, the bottleneck isn't knowing what needs to be done, but rather actually getting it done. In other words, having the people to actually fix the problems. Those problems are especially acute in the direct store delivery segment of the retail food industry, and that's where we're focused. Remember, the idea behind the entire concept of direct store delivery, which is now more than 30% of grocery sales, was that the retailer would not have to provide labor to keep the product on the shelf. The DSD vendor would take that on with their own people or with third parties. In short, the retailer provided the shelf and the vendor provided the people to take care of the shelf. That promise is not being kept. Right now, merchandising cost and quality are major pain points for both suppliers and for retailers. Suppliers pay merchandisers to keep shelves stocked, but the work is expensive, and frankly, it's not done very well. Over the years, the cost of merchandising has gone up. DSD suppliers have done the obvious. They cut the frequency of touching the merchandise. That, in turn, has resulted in more out of stocks and lower sales. Simple, just like you'd expect, the industry is in a spiral, and we think touchless retailing, as we call it, may be an important part of the ultimate answer. For years, ReposiTrak has been superb at telling retailers and suppliers about supply chain issues, out of stocks, et cetera. We have tremendous visibility into data and trends, and we can know which stores sell more of a certain product and, therefore, need more merchandising attention and which ones lag. But visibility without action doesn't solve the root problems for either the suppliers or the retailers. Our touchless retail offering gives our customers the ability to actually fix the problems, not just identify them. We believe that our new service will not only reduce the merchandising cost for our customers, but even more importantly, will enable them to increase sales in a meaningful way. Over the next several months, we'll begin to generate the data that we think in terms of sales increases supports the fact that we can do that, and we suspect that will help us get many, many additional customers. Beyond that, adding an ability to fix identified problems through people is the ultimate anti-AI strategy for us. In simplest terms, AI will never have arms and legs that can go into a store and touch product. It's obvious, by the way, that we can charge more for such a service, not just to diagnose the problem, but to actually fix it. So our retail customers win with higher sales, our supplier customers win with higher sales, and we get higher sales. In order to add this uniquely human capability, ReposiTrak has now aligned itself with the SPAR Group, one of the largest U.S. merchandising companies. In fact, I believe we are now the largest shareholder of the SPAR Group and our touchless retail offering is designed to address every single one of these pain points for our DSD suppliers. We pair our data and our visibility with the very best team at SPAR, seriously, only the top performers of SPAR. So we create a squad of very talented, proven merchandising experts that can remediate the stocking issues, and the program is resonating. We introduced the service about a month ago, and we've already signed and begun executing several contracts. The technical integration with SPAR and the ramp-up of this offering is taking a lot of time and focus for us, especially over the last quarter, but the market reception has been exceptionally high. Incidentally, the integration, as you would imagine, is nontrivial. We're deeply integrating at a technical and reporting level to make sure that we have a common view of a customer and that we can serve them as if we were joined at the hip with SPAR. We expect touchless retailing to generate a little revenue in the current quarter that's coming up and become a very significant and meaningful contributor in 2027 and beyond. That will be the fastest concept to revenue of any product we've ever introduced. Beyond the joint offering and its revenue potential as a joint offering, we also have significant cross-sell opportunities. SPAR has a number of customers that can benefit from our technology, and we have technology customers that can use their merchandising services. If we can execute as well as I expect, this will be a very significant part of our business over the next few years, very significant. On to traceability. We recently spent time with the FDA staff and especially after the summer we just experienced with food safety issues, they made it clear they have no desire to postpone the implementation of Traceability Rule 204. We continue to expect that by year-end, inbound inquiry rate and interest in traceability will increase. This will have a meaningful impact on our business in 2027 as we get closer to the '28 deadlines. The headlines of the past few months reiterate why traceability is critical. As of a few weeks ago, we've had over 160 food-related recalls, way ahead of the already accelerated pace from 2025. More importantly, these recalls involve serious, sometimes deadly outbreaks. We all heard about the Cyclospora outbreak in July and August, iceberg lettuce from a farm in Mexico led to something in excess of 11,000 illnesses across 20 states, 500 hospitalizations and 2 deaths. As a result, bagged lettuce sales, for example, are down 30%. Lettuce fields in California are being plowed under, but that's not the only outbreak. Jalapenos from Mexico led to a Salmonella outbreak resulting in, I don't know, 431 sick people in 32 states with 57 hospitalizations. Food safety problems exacerbated by a lack of traceability create an enormous cost burden for the industry, and that doesn't include what you can imagine the litigation costs are likely to be. These are case studies for the importance of end-to-end traceability. It was a hell of a summer. Traceability is critical because it enables retailers and suppliers to identify a problem quickly at the source and remove all potentially impacted products from shelves to reduce both human suffering and economic cost and do it far, far faster. That's why another FDA extension of the deadline is frankly quite unlikely. For the year, as John mentioned, we grew revenue and simultaneously reduced our operating expenses. Our fixed costs actually went down even as we added revenue, added customers and added offerings. The result was a significant increase again in our profitability. And from a balance sheet perspective, we maintained substantial cash, giving our customers comfort and confidence in ReposiTrak even as we invested in the SPAR Group and continued to return over $5 million of capital to the shareholders. Over the next fiscal year, you will see both our touchless offerings expand. As we continue to move toward the FDA deadline, we expect traceability revenue to grow more rapidly and our touchless merchandising offering to also rapidly expand revenue. Overall, we feel very, very confident about the next few years. So with that, I'd like to open the call now for questions. Operator?