Jide Zeitlin
Analyst · Guggenheim
Good morning. Thank you, Andrea and thank you to each of you for joining our earnings call. Although this is my first as CEO, this is Tapestry's 77th call since Coach as IPO in 2000. I still remember how exciting it was to listen to that first call 19 years ago, when I joined the call as an advisor to the company. Having seen this journey progress over the years, my principle takeaway relates to the resilience of this remarkable organization. The combination of a powerful brand with exceptional people and culture has enabled this company to reinvent itself to fix historical mistakes and to address new competitors and evolving consumer desires. I’ve approached my first two months of CEO with an optimism born of our history and an appreciation that this history has been defined by innovation and change. I’ve immersed myself in day-to-day operations and key decision-making. My experience during this period of time has deepened my conviction that our three brands have powerful equities that connect meaningfully with significant and distinct consumer segments globally. I believe that each brand benefits from our shared set of resources that drive efficiencies and allow for sharing best practices across divisions. I’m excited by the work ahead of us to reignite growth by bringing a more consumer centric focus to our investment decisions and by improving our execution. While our first quarter EPS was better than the forecast we shared with you in August, embedded in our results are external and internal challenges ranging from the situation in Hong Kong to competitive pressures to self-induced mistakes. We will touch on a number of these headwinds throughout the course of this call. Now, let me turn to results by brand. We achieved solid and consistent performance at Coach. This was our 8th consecutive quarter of positive comps, which speaks to how our product resonated with consumers globally, driven by brand interest and vibrancy. Coach's digital and international channels again led growth this quarter. In fact, I recently returned from China where all of Coach's international store managers gathered including those from London to Tokyo to Sydney and many points in between. This group and the store associates they work with are exceptional. Although I am admittedly biased, I believe, that they’re the best store team at scale in all of retail. Turning to Kate Spade. Revenue performed in line with expectations. The business realized a mid-teens decline in comparable store sales, which reflected the product and merchandising challenges we’ve previously identified and are actively working to address. Kate Spade's geographic mix is also more skewed to North America than Coach, thus leaving the brand more exposed to a domestic market that is facing greater traffic and promotional challenges than many of our key international markets. At Stuart Weitzman, sales were negatively impacted by softer wholesale demand, which offset growth in the brands direct business. That said, gross margin expansion resulted in an operating loss equal to plan and to the prior year quarter. As we look ahead, we're maintaining our total Tapestry outlook for fiscal year '20. We understand that to meet this guidance, we need to continue to drive growth at Coach, while simultaneously improving trends from current levels at Kate Spade and Stuart Weitzman. Our imperative is to fuel desire for our brands and make investment decisions through a consumer centric lens. We're focused on becoming more agile, continuously leveraging data and technology to increase our productivity and speed to market. These improvements will enable us to fund additional brand building initiatives and to return capital to shareholders. To this end, we’ve commenced an in-depth comprehensive and efficient review of our business to address both near-term and long-term opportunities. Let us now turn -- now discuss results by brand in greater detail, starting with Coach. Global comparable store sales rose 1% in the first quarter, led by outperformance in our international channels and across our e-commerce platforms. Excluding the pressures from Hong Kong, which intensified over the period, comps were up roughly 2%. The drivers of our global brick-and-mortar comparable store sales were conversion, reflecting our strong product offering as well as traffic. Coach delivered overall positive comps across most international regions, including Europe and Asia. As anticipated, results in Japan were strong benefiting from a pull forward of demand in advance of the consumption tax increase, which was affected on October 1. Our Greater China business was constrained by the situation in Hong Kong, however, we continue to drive positive same-store sales on the Mainland as well as in Taiwan. Our international wholesale business also rose on a POS basis in the quarter. Comps in North America were flat to prior year, despite the negative impact of lower tourist spend. In addition, while our North America wholesale shipments were below prior year in part due to timing, our business at POS increased despite fewer promotional event days. We are particularly proud of the brand's performance in North America in light of the weaker mall traffic trends in both outlet and full priced retail. Looking at our first quarter progress against Coach's brand strategies for fiscal year '20. First, we accelerated product innovation and disruption across our good, better, best price architecture in retail with the introductions of Tabby, Troupe and Hadley, and an outlet with a Disney collaboration along with several new styles both sporty and functional. We comp the comp in signature in both channels, particularly exciting was an increase in global and North America outlet handbag AUR against a highly promotional backdrop. In addition, we drove outsized growth beyond bags in our less developed women's and men's footwear and ready-to-wear categories. Second, we drove fashion authority through cultural relevance. Examples this quarter include our September, in New York Fashion Week Runway show on the High Line attended by global influencers and a number of celebrities including actor, producer and face of Coach men's Michael B. Jordan. In addition, we released a new "Dream It Real" campaign, which featured a global cast including MBJ, Yara Shahidi and CDD and Kiko Mizuhara. More recently, since quarter end, we launched a collaboration with MBJ featuring the anime franchise Naruto, which generated strong excitement and sell-throughs in the men's category. Third, we injected excitement into the store experience. One of the highlights of this quarter was an art of signature pop up next to the vessel at Hudson yards. We also had a Coach Originals store takeover in New York during Fashion Week, set to coincide with our Spring 2020 show on the High Line. Coach Originals celebrated the heritage of the brand in a modern way with distinct product stories, including restored vintage bags, remade updates of archival styles and remixed bags, which are individually handcrafted combinations of Vintage Coach bags. These activations not only drove strong sales in their respective locations, but just as importantly drove significant digital engagement. Based on the positive reaction to Coach Originals and its link to the spring collection, we will rollout Coach Originals pop-ups in high profile locations globally. We are looking forward to holiday where we can -- we will continue to innovate in our core families, while disrupting with new drops that include the Tabby shop. The Tabby shop drops show the full breadth of this best-selling style across new novelty iterations as well as our new take on our original icon the Horse & Carriage logo. In outlet, we will be launching a Star Wars collaboration and in both channels we're excited about our robust gifting assortments. In summary, we're optimistic about the holiday season in the balance of fiscal year '20 for our largest brand. We remain confident about the opportunity for continued growth as we look to accelerate innovation and relevance globally. Moving to Kate Spade, total sales declined 6% on both a reported basis and in constant currency with the mid-teens comp decline offset by -- in part by new store distribution as well as the acquisition of the brand's operations in Singapore, Malaysia and Australia, which we have not yet anniversaried. Comparable store sales matched our expectations, declining 16% on an aggregate basis impacted by the brand's exposure to the difficult North America market as well as the product voids and merchandising challenges discussed on our August call. In our bricks-and-mortar business, average ticket was positive for the quarter, which together with the brand's relatively stable gross margin speaks to our deliberate management of in-store promotions. Traffic comp remained under significant pressure and was a primary cause of the decrease in comp store sales. On the other hand, international markets continue to outpace our domestic business with positive comps in Mainland China and Japan. Turning to product and brand strategy at Kate Spade. The team has began to address initial learnings including broadening the product assortment in retail through increased breadth of key silhouettes and a diversity of materials in order to more fully satisfy consumer usage occasions. We are also bringing in more color in novelty for holiday and beyond. These are playful elements that are with the hallmark of the brand's unique personality and that we believe drive direct and indirect demand. In addition, we're evolving our marketing with a nod to the past which we saw in the first quarter with our campaign The Featured Anna Kendrick, our beloved brand ambassador. Further, our Spring Runway show at New York Fashion Week featured a diverse cast of women. This show and notably the product was well received as feminine, optimistic, democratic and relatable. In outlet, as we’ve discussed, we're heightening the overall level of innovation, including our first-ever collaboration designed for the channel. We expect that these actions -- we expect these actions to support sequential progress in comps as we move through the year. As mentioned, we're currently in the process of an intensive review of our business. The key focus is the Kate Spade brand. Our intent is to reengage our core consumer and attract new customers. We need to find the right balance between sophistication and witty novelty and color across all aspects of the brand. Our internal research has shown that the consumer continues have an admiration and affection for the brand, but we must ensure that we've product that is compelling and relevant to her lifestyle, supporting -- supported by marketing, the more effectively connects her emotionally with the brand. Turning to Stuart Weitzman. While top line sales results were weak, we did make progress on a number of key strategic initiatives in the quarter. In product, we broadened our footwear offering beyond boots and sandals, notably with growth in sneakers and keeping with market trends. We continue to build our awareness globally. Our fall campaign, the featured Kendall Jenner and Yang Mi garnered over a billion impressions. We also drove local buzz and editorial coverage in China following the Plaza 66 pop-up launch in Shanghai and landing the cover of Vogue China. As we look forward, we are working to improve our execution from concept to market. Simply put, this means offering fashion innovation, while ensuring that we meet our high quality expectations and delivery on commitments. Stuart Weitzman has always represented a fusion of fashion and fit, a key differentiator for the brand one that is highly valued by our customers. Therefore we're addressing our challenges through investment in talent, operational process improvements and a focus on the fashion sensibility of the core design aesthetic. I'm confident we can leverage the brand's core equities to drive revenue growth and improved profitability. To recap, we delivered first quarter results that were in line with our plan and our teams are now focused on the holiday season. These are exciting times at Tapestry and there is continued opportunity to better connect consumers with our brands. Each of our brands have powerful equities that resonate meaningfully with distinct consumer segments, bringing diversification to our portfolio. Each brand leverages Tapestry's infrastructure and core capabilities, including local market knowledge and a wealth of talent to drive significant benefits. With that, let's turn to Joanne for the financial review of the quarter and our outlook. Joanne?