Joyce Li
Analyst · Wei Xiong from UBS
Thank you, Hope. China's travel market entered 2026 with continued vitality, as consumers are demonstrating a growing preference for quality-driven and experience-oriented travel. In addition, the 2026 Spring Festival marks the longest holiday period on record. During the 9-day break, consumers took multiple shorter trips, such as visits to their hometowns and leisure travel. Against this backdrop, we delivered strong execution on our strategic priorities and achieved solid performance across all business lines for another quarter. In the first quarter, our accommodation business sustained its growth momentum with both room nights sold and revenue showing robust growth, driven by the continued demand for higher-quality accommodation options. The proportion of high-quality hotel room nights sold on our platform increased by approximately 4 percentage points year-over-year. During the quarter, we implemented targeted user segmentation and tiered engagement strategy to drive purchase frequency and enhance user loyalty. In the meantime, we expanded our focus on emerging travel scenarios, prioritizing unique and curated experiences. These initiatives have successfully reinforced our market leadership across key target demographics. As for our international accommodation business, we continue to expand cooperation with global suppliers and steadily enrich our global product offering. We also leveraged our domestic user base to drive cross-sell initiatives and execute a precise marketing campaign, targeting high potential users. These efforts contributed to robust growth in our international room nights sold in the first quarter. In terms of our transportation business, we continue to demonstrate resilience in the first quarter. We remain focused on enhancing user experience by making travel more convenient, seamless and comfortable. Our algorithm-driven Huixing system provides users with viable end-to-end travel solutions, especially during peak travel periods. During the quarter, we also strengthened engagement with younger users by developing features that address their evolving preferences for interaction, personalization and emotional connection. One example is the weekly travel fortune, which provides a playful, [indiscernible] weekly fortune feature and has resonated well with younger users. These initiatives not only strengthened our brand mind share among younger demographics but also reinforce our positioning as an experience-driven platform. In our international air ticketing business, we further solidified our brand recognition through competitive pricing strategies and high-quality services, achieving resilient growth in both volume and revenue in spite of geopolitical headwinds impacting outbound travel demand to certain regions in the first quarter. Driven by our goal of industry leadership, we remain committed to investing in our hotel management business, cementing its role as the company's second growth driver. During the first quarter, we continued to expand our hotel network by leveraging our comprehensive brand portfolio, competitive technological capabilities and organizational agility. Our Elong Hotel Technology platform focused on hotel brands with a proven track record of market recognition. Simultaneously, the platform enhanced operational efficiency by exporting AI-driven digital solutions that span the entire life cycle of hotel operations. Meanwhile, our Wanda Hotels and Resorts accelerated its network expansion nationwide, capitalizing on strong brand equity and end-to-end service capabilities, ranging from design to operational management. In a testament to our service excellence, its luxury hotels have successfully hosted a number of heads of states during their visits to China, earning high commendation. Furthermore, Wanda Hotels and Resorts operate a top-notch in-house design institute with proven track record of design abilities. Recognized for its innovative integration of local culture and modern design, the [indiscernible] secured the 2025 IIDA Best of Asia Pacific Design Award, one of the industry's most influential accolades. As of the end of March, the total number of hotels in operation exceeded 3,200 with more than 1,900 in the pipeline, reflecting our continued expansion momentum. With a comprehensive brand portfolio, our hotel management business will continue to expand its geographic footprint and elevate operational standards to deliver warm, memorable experiences for guests, while generating consistent returns to our hotel investors. Building on our extensive user base, we are committed to enhancing user engagement and improving operational efficiency across all traffic channels. Over the past decade, we have built a strong and enduring partnership with Tencent. Leveraging the recent ecosystem, we have effectively established a broad user base across China's mass market, particularly in lower tier cities. Meanwhile, our stand-alone app maintained strong momentum in acquiring new users with its DAUs increasing by over 20% year-over-year in the first quarter. During the spring festival travel season, we launched a series of creative and targeted marketing campaigns that effectively boosted user engagement and loyalty, further reinforcing our positioning as an experience-driven travel platform. Additionally, we continue to step up our efforts on mainstream social media platforms. Through influencer collaborations and high-quality content, we further enhanced brand awareness among young travelers seeking personalized experiences. We remain dedicated to strengthening user loyalty by continuously optimizing user benefits and enhancing membership value on our platform. During the quarter, we made significant upgrades to our loyalty program by launching an innovative dynamic platinum membership system. Under this new system, membership benefits have evolved from a standardized structure to a more personalized model that aligns user tier status and consumption preferences, enabling us to offer highly targeted exclusive benefits to users across different tiers. These initiatives have strengthened engagement among high-value users, increased user stickiness and supported higher repurchase contributing to sustained business growth. Through targeted marketing campaigns and effective user engagement, we have accumulated the most extensive user base in China's OTA industry. For the 12 months ended March, our annual paying user once again reached a historic high of 254 million, with the accumulated number of travelers served exceeded 2 billion. This indicates an average of more than 8 purchases per user annually. In the meantime, our MPUs for the first quarter achieved 46 million. On top of that, our annual ARPU continued its growth momentum and climbed to almost RMB 79, displaying a year-over-year increase of approximately 9.2%. We view AI era as a time of immense opportunity rather than a threat. Amid its rapid iteration, we proactively embrace innovation to drive business transformation. Our proprietary AI agent DeepTrip has undergone rapid iteration over the past year with expanded capabilities and broader application scenarios. We can now anticipate users' underlying needs and recommend highly relevant travel options even from ambiguous queries, effectively accelerating the conversion funnel from inspiration to bookings. We have also expanded DeepTrip integration with additional transportation resources, including bus ticketing to deliver AI-driven end-to-end travel solution. Furthermore, DeepTrip has been integrated into our air ticketing service to address users' prebooking inquiries and help them identify options with more competitive prices. On the other hand, we continue to pursue strategic collaboration with leading external AI agents to seize future growth opportunities. To secure a first-mover advantage and deepen our market penetration, we have deployed DeepTrip skill on platforms such as Skillhub and ClawHub, embedding our services within third-party AI ecosystem. In our customer service, we have deeply embedded AI across our entire workflow, driving increasing automation rates for general inquiry. During the quarter, we introduced real-time simultaneous interpretation across both online consultation and voice consultation channels, effectively eliminating language barriers and significantly enhancing global user experience. Additionally, we've leveraged AI capabilities to empower our customer service team in better understanding user inquiries and delivering faster, accurate responses. As a socially responsible enterprise, we have integrated social responsibility into every aspect of our daily operations. In late February, we established an emergency response team promptly following the outbreak of conflicts in the Middle East to safeguard user travel and support affected users. In addition, our outstanding performance in ESG has once again received international recognition. We were awarded the industry mover by S&P Global for the second consecutive year and were included in S&P Global sustainability yearbook China for the fourth consecutive year. Looking ahead, we will continue to safeguard every journey for our users, create greater value for all stakeholders and drive long-term sustainable development across the industry. I'll stop here and give the call to our CFO, Julian. He will share with you the detailed financials for the first quarter. Julian, I'll turn it over to you.