Mike Sievert
Analyst · New Street. Your line is open
Okay. Thanks Jud, and hi to everybody listening in or watching online. We are coming to you live and socially distanced from here in our Bellevue headquarters. So I am pleased that nice to be back in the office for once given if we are behind this huge flexi glass panels and sitting 10 feet apart. First of all, let me just say, thanks in advance for your patience, because my upfront remarks will be just a few minutes longer than usual today given that this is our first quarterly report for the new company and there is a lot to cover. I promise I am not filibuster. Q2 was our first quarter together and what a quarter it was. I am incredibly fired up about everything this new combined team has accomplished since we last spoke in May and I am more excited than ever about the future of T-Mobile. We have already hit major milestones in record time and made significant progress on integration and we did it while achieving incredible business results for the quarter. We know, that very quarter our competitors were telling you we’d be too distracted by the merger to execute, yes, that’s what. So let me start by saying this, we kicked off the quarter by achieving something nobody really thought possible just a short time ago. Our total branded customer accounts surpassed AT&T, making us the number two player in wireless at the beginning of the quarter. This monumental milestone in U.S. wireless history was a historic achievement for all of us at T-Mobile. And even better we haven’t looked back since. We have no intention of slowing down. Our lead versus AT&T is even wider as we talk to you today. In Q2, T-Mobile once again led the industry in total branded customer growth for the 22nd consecutive quarter firmly establishing new T-Mobile as the leading growth company in the industry. Now with over 98 million customers at quarter end, we are steering down Verizon, but our site sat on the number one spot. Despite the significant challenges we all face this quarter, in T-Mobile’s case including combining with a much slower growth company in Sprint and continuing to deal with the global pandemic that led to a lower switching environment, this team adapted and delivered. We didn’t skip a beat that. In fact, we moved faster. We again led the industry at adding 1.2 million total branded customers across postpaid and prepaid in Q2, four and three times AT&T and Verizon combined. Total postpaid net additions were 1.1 million, also leading the industry and over three times more than Verizon who was the closest competitor. We actually got something of a formulator when trying to divide by a negative number for our AT&T comparison. And believe we grow that. Needless to say, we are still competing aggressively and our team is having fun with it. And while we are on this topic, I do want to take this opportunity to recognize our T-Mobile core business team for really stepping up in a big way to help schools and businesses adapting to new remote learning and work challenges that are needed. Most of our overperformance this quarter versus guidance on postpaid was in this area. We also delivered 253,000 postpaid phone net adds, beating the national carriers again for the 26th quarter in a row. And this is after taking a 90,000 unit postpaid customer disconnect approval related to the FCC’s keeping Americans connected. And not to be forgotten, we also delivered Q2 postpaid phone churn of 0.8%, prepaid churn of just 2.81%. I am particularly proud of the churn progress as we integrate the traditionally higher churning Sprint business. Now lets’ talk about how all of our teams’ hard work and real-time adjustments to the rapidly changing market resulted in incredibly strong Q2 financial results. This includes adjusted EBITDA of $7.0 billion, which exceeded our guidance. Our new CFO, Peter Osvaldik will share more on our financial results in a moment, but I’ll just remind you that our formula is pretty simple. Investing in customers leads to customer growth which leads to revenue growth, which if we run the company well leads to EBITDA and cash flow growth, a lot of which we invest right back into our customers and their network experience. It’s a virtuous cycle that delivered all of our early success as the un-carrier and it will continue to propel us to our goal of being number one in customer choice and number one in customer starts. While delivering these accomplishments, we kicked off a huge list of accomplishments that positioned new T-Mobile to win. Peter will share more details about our work in the market, but I just wanted to mention three big milestones. First, our team executed the largest dual tranche secondary offering in U.S. history, the sale of SoftBank’s shares in T-Mobile and actually created a positive trading dynamic in our stock with the transaction. We also fulfilled a major merger commitment when we closed our transaction with DISH to divest the Sprint Prepaid business. And we issued $4 billion of senior secured notes a weighted average interest rate of just 2.16% all three had super successful outcome. On the customer side, we launched Connecting Heroes providing free smartphone service and 5G access to state and local non-profit first responder agencies nationwide. This was the second initiative in our 5G for good un-carrier announced this from last year following T-Mobile Connect the low price plan we launched ahead of schedule in Q1. The final part of that move, Project 10 Million will be coming very soon, so stay tuned. And we unveiled our latest un-carrier move Scam Shield. Scams and robo calls are a huge customer pain and in fact they are the leading FCC complaint. So we put together the industry’s most comprehensive solution for customers to help stop distributes. With Scam Shield we are helping protect T-Mobile natural by T-Mobile and Sprint customers – they can scammers for free, while AT&T and Verizon make customers paid for it by requiring a certain plan or phone or premium add-on. This move clearly mattered to consumers, because this announcement drove massive social media engagement and the most press coverage we’ve received since our first un-carrier move way back in March of 2013. Unlike all un-carrier moves, Scam Shield is designed to change wireless for good. So I hope that AT&T and Verizon will step up to our challenge and join us in taking this problem a lot more serious. And I can’t forget to mention that T-Mobile’s care team continues to break record. We just recently received the highest ever score recorded in our industry on the J.D. Power2020 Customer Care Survey taking home our sixth win in a row and the 20th time we’ve ranked highest among full service providers. Our team loves our customers and it shows. Okay. I really just scratched the surface on what this team accomplished this past quarter, but I know you are all really interested in our talk books and that’s of course integration. And the work we are doing to build big and build fast on synergy attainment. Let’s start with the network. This is a huge piece of our synergy realization. Neville and his team are full steam ahead. We’ve talked about the fact that our – that the biggest block of our synergies come from the network and that it’s a three step process as we first light up the available Sprint spectrum on the new T-Mobile anchor network which second, creates the capacity to migrate the Sprint traffic over. And then third, allows us to finally decommission the sites that aren’t in the go forward. That of course takes time and amazingly decommissioning, the third step, our initial sites is already under – The network teams working and overdrive to migrate Spring postpaid traffic on to the T-Mobile network and it shows. In fact, as of today, we have already moved more than 10% of this traffic before we’ve even started the customer migration. This is possible, because we now have more than 85% of Sprint postpaid phone base with devices that work on the T-Mobile network, something we made fully available right out of the gate. So now, over 10 million Sprint postpaid customers on average are using the T-Mobile network every single day, plus the Sprint base historically had limited access to VoLTE, voice-over-LTE. But we already have roughly 75% of the Sprint postpaid base now enabled on VoLTE. So they are enjoying a better voice experience with simultaneous data. I hope those stats straight you as surprising and unprecedented, was they are. We also officially unveiled our retail operations and unified our retail operations and rebranded thousands of Sprint stores to T-Mobile stores last Sunday. This is an important milestone for our business and while we did it, we also rolled out the needed tools and systems across our distribution footprint to allow us to serve both legacy bases of postpaid customers in all T-Mobile stores. Let me be clear, this was a massive lift. I just can’t say enough that how our team flawlessly nailed this effort and executed incredibly fast. This would have been a major accomplishment even outside of a pandemic, it was really amazing to see all of that come to life during these complicated times. And since the bringing two big brands like T-Mobile and Sprint together only comes around once we want it to market in true un-carrier fashion by doing something really big for our customers. So we launched four for hundred. Yes, four lines of the industry’s best unlimited for $25 each per month. This is possibly our most ambitious consumer promotion ever and it includes 5G access. Remember, the other guys maybe charging extra for 5G, ours includes it. Now to be clear, this is a limited time promotion to celebrate and build awareness for the newly integrated brand but even after it’s done. We’ll find out our ways to compete. We said we bring the competition with this merger and I hope we’ve addressed any lingering questions on that front. I’ve said it before and I’ll say it again. We are here to show customers that they no longer have to choose between the best value and the best network with T-Mobile, they’ll get full. Our teams also been working hard to rapidly deliver T-Mobile benefits to legacy Sprint customers and they are loving all the un-carrier goodness like having access to the same great unlimited plans without future step ups. And perks like T-Mobile Tuesdays. Well the synergies we are starting to see are not just for our investors, our customers are winning big too. At the same time, we are focused on evolving our organization structure and design to become one team that will be more efficient and more effective with clear roles and responsibilities for our employees that will help us all move faster and deliver results for the business. This was a process that we originally expected to take 12 to 18 month, but we nearly completed in just one quarter and we felt it was important to do so. And, we are hiring. We’ve double down in areas that are focused on better serving our customers today and in the future by kicking off our un-carrier jobs initiative, add 5,000 new positions in just the first 12 months alone. We also accelerated the rationalization of hundreds of retail stores, work that we originally planned to do over several quarters and we consolidated and began to adjust our marketing spend well ahead of schedule. These actions in Q2 alone are beginning to unlock significant synergies now, setting us up financially to be able to make investments throughout 2020 and next year and ultimately unlocking future synergies on a net basis. Last time I told you I was even more confident in our synergy plans than I was before the merger. I just – I hope now you understand why. We are executing lightening fast. We said we would, but now we’ve laid down a ton of track, thus, based on the quick action we’ve taken, I am confident in our ability to not only deliver $43 billion in synergies like we previously talked about, but potentially unlock even more than originally planned and to do it all faster than planned. Now let me just say a few words about one of my favorite topics, our rapidly expanding network. In the 5G race, T-Mobile is pulling way ahead. In the past few years, we’ve heard a lot of competitive – in marketing speak when it comes to 5G, all talk, and most of it is just higher. AT&T and Verizon don’t want you see what’s becoming so painfully obvious. T-Mobile is miles ahead of both of them and we are quickly pulling away from the past. But instead of taking my word forward or Verizon’s or AT&T’s for that matter, let’s just take a look at few actionable facts. Nobody disputes that we have America’s largest 5G network and the competition isn’t even close. Just this week, we had a major breakthrough when we launched standalone 5G. Now, our 5G network reaches over 250 million people, and 1.3 million square miles. We now offer coverage across all 50 states and Puerto Rico on 5G. This geographic coverage is roughly double AT&T’s and exponentially higher than Verizon. But it’s not just our reach that matters. It’s the experience our customers have on our network too that differentiates T-Mobile’s 5G from the other wireless players. Verizon, as you know, likes to spend a lot of time telling you that they have a real 5G, but its 5G is all about ultra wide band or a millimeter win. But again, let’s put the facts on the table. T-Mobile customers with 5G handsets already have faster average speeds in more places than Verizon customers with 5G handsets. And we are just getting started lighting up our mid-band. We are already lighting it up in 2.5 GHz in major metros including New York, Houston, Los Angeles, Dallas, Washington DC and Atlanta. And by the end of the year, customers will find mid-band 5G in thousands of cities and towns across the country. At the end of this year, we are currently seeing average speeds north of 300 megabits per second, better than most home internet speeds and eight times faster than 4G LTE, but peak speeds of a gigabit. It will be even faster as we exit the year, plus a massive footprint. But even today, we have the advantage. Take a look at open signal plays. T-Mobile customers have the best 5G availability meaning that un-carrier customers get a 5G signal more often than customers on any other network, that’s two times more than AT&T’s 5G and it is six times more than Verizon. Not to mention, we go found that T-Mobile customers get a 5G signal in nearly four times more cities than Verizon and AT&T combined. By the way, Verizon would also like to excitedly tell you that in that same Ookla test, they have the fastest 5G speed scores, but they often forget to also mention that you can only find their 5G 0.4% of the time. And maybe they’ll deliver nationwide 5G coverage some day, but they’ll beg, borrow and steal from their LTE networks to claiming the tools like dynamic spectrum sharing will overcome their spectrum shortage. When you get to what’s real about 5G, T-Mobile’s network is demonstrably ahead of the competition even as we just start pouring on the gas. And it’s now clear to most observers that it takes all circumvents to build a real 5G network, and our strategy to use 600 MHz low band as the foundation for 5G, something we had planned for years in advance was the right move to make. But it also shows just how well positioned we are to take share in the 5G era that everyone is now talking about. T-Mobile controls 319 MHz of combined low and mid band spectrum on average nationwide. That’s more than AT&T and Verizon combined. We also have more millimeter wave spectrum than AT&T and get this, we already have as many 5G devices on our network as AT&T and Verizon combined. This is a huge advantage for us as 5G becomes more prevalent for businesses and consumers. All of our brands will benefit from a robust 5G network and according to the facts on the ground, T-Mobile customers are already taking advantage of how quickly we lit up that 600 MHz footprint. And the work we’ve already begun to do to rapidly increase capacity and boost speeds with the second layer of our 5G layer gig, our deep 2.5Ghz spectrum Honestly, I don’t think I could be more excited about the progress we’ve made on this network and what we are building every single day. The fastest President Neville will tell us more about all of this when he gets his first question almost regardless of the question he actually gets asked. As the gross leader in wireless, we are poised to bring an even more capable un-carrier to even more customers in more places. We are building the best network and offering the best value and that’s what’s super charging the un-carrier is all about. We’ve set the stage for a strong second half by delivering powerful Q2 results. But as you know, we are not stopping there. I really believe that as the 5G era finally gets underway at scale later this year, this is our moment. We are way ahead. We have the strongest assets and we have what will very quickly become the demonstrably superior network in the U.S. combined with the un-carriers brand DNA. That’s a powerful combination that our competitors will struggle to match and that will translate into results. Okay. Now I am going to ask our new CFO, Peter Osvaldik to take us through the financials and our guidance. Most of you know Peter. Prior to taking this role, Peter was already a huge contributor to our outstanding results. He serves for years as our Chief Accounting Officer and number two Financial Officer, participating in every major financial decision that we make. And like me, he knows what it’s like to have big shoes to fill and his transition to the CFO role has been seamless. It comes at an important time for our business. So I am thrilled to have him in the role and Peter, take it away.