Daniel Hendrix
Analyst · Truist
Well, thank you, Christine. Good morning and thank you for joining us today. We delivered solid results for the first quarter of 2021 as we continued to reduce our cost structure and benefited from a currency tailwind in the quarter. Tangible signs of recovery emerged in the first quarter and have continued into the second quarter, particularly in the United States and parts of Europe and APAC. Our first quarter results came in as expected with total sales of $253 million, down 12% from the prior year period. The 2021 first quarter was 13 weeks as compared to 14 weeks in the prior period. We generated strong cash flow from operations of $25 million during the quarter, while continuing to de-lever the company. Overall sales pipeline activity is up, including RFPs and sample activity. First quarter 2021 orders were up 11% sequentially from the fourth quarter of 2020. Typically, our first quarter orders are lower than the fourth quarter due to seasonality. This is a positive sign that our markets are beginning to recover. The green shoots that we talked about last quarter are showing up tangibly in our numbers and we believe this is sustainable demand. Looking around the world, we are seeing positive activity inside many of the countries where we do business, but the landscape continues to be mixed. There are strong signs of recovery in the Americas and some parts of Europe and APAC. However, recovery from much of Europe has been slowed by rising COVID cases, a slow rollout of the vaccination and continued lockdowns. APAC, on the other hand, continues to be subject to heightened border restrictions. These lockdowns and border restrictions are slowing the recovery in many of our markets, particularly outside the United States. However, we continue to see increased RFPs due to reactivation in pipeline and new products. And building from last quarter's sample activity in the United States is approaching pre-COVID levels, which is a leading indicator of rebounding activity. Let's turn now to our geographies and market verticals. While we do not know the full impact of return to the physical office, we are optimistic about the future. U.S. CEOs have become more bullish on return to the office, but is still unclear when and what that return looks like, but they are going to return. In Europe, the conversation is not about if, but when. The return will happen. This is all good news for our business. Remember that approximately 80% of our business is renovation and remodel work. Interface is well positioned to benefit from the potential remodeling of space as companies bring their employees back and reconfigure their workplaces for a post-COVID world. We're also seeing good signs of market recovery in other market verticals, including education, healthcare and government. Healthcare continues to be strong. Education is also coming back, particularly in higher education due to increased renovations and new constructions. And government opportunities are picking up as well. We're starting to see progress in the dealer market too. I was pleased to see that our Net Promoter Score with our dealers in the U.S. was the best we've seen for a long time. It has been trending upwards since the third quarter of 2020 as we continue to focus on the discretionary dealer market. We continue to invest in innovation and new product development. On our last call, we talked about exciting developments in our product pipeline for 2021. Let me share a few important updates. In March, we officially launched our Embodied Beauty collection in EMEA and in APAC, including our first cradle-to-gate carbon-negative carpet tile styles. In addition, we also launched in EMEA, the microtuft Flash Line that is also carbon-negative. Our customers are becoming more carbon conscious and want to specify products that reduce the carbon footprint of their spaces. Also in Americas, we expanded our popular Open Air carpet tile product platform with 17 new patterns. Open Air allows us to design, manufacture and bring to market products that are attractive, high quality and extremely affordable. Open Air styles work particularly well in areas with large footprints. We're seeing interest from many of our largest global customers and dealers as well as commercial office improvement and the education market segments. This is one of the fastest take-ups of any product that we've introduced at Interface. In resilient, in the Americas market, we recently launched our first vinyl sheet offerings, which are designed to meet stringent needs in healthcare applications. These styles work well in patient room applications and complement our existing rubber opportunity in healthcare and gives us a much bigger part of the market to play in. Looking forward, April orders started off strong and we're seeing double-digit order growth across all regions. There's continuing demand for our carbon-neutral and carbon-negative products. We are beginning to see more RFPs with requirements for low-carbon products. We believe this is applicable across all regions and industries, and specifically with global companies that have made a series of carbon footprint reduction commitments over the past 6 to 12 months. While orders are trending in the right direction and we're seeing some positive signs of recovery, we recognize that we're in the early stages of that recovery. We're hopeful that successful vaccination rollouts continue and we are optimistic about improved performance in the back half of 2021 as companies come back to the office. With that, I'll turn it over to Bruce for the first quarter 2021 financial recap. Bruce?