Greetings, and welcome to the Tecogen Third Quarter Earnings Conference Call [Operator Instructions]. As a reminder, this conference is being recorded. Joining us on our call today is Benjamin Locke, CEO; Robert Panora, President and COO; and Jack Whiting, General Counsel and Secretary. It is now my pleasure to introduce your host, Jack Whiting. Thank you, sir. You may begin.

This is Jack Whiting, General Counsel and Secretary of Tecogen. Please note, this call is being recorder and will be archived on the Investors section of our website at tecogen.com for two weeks until November 27, 2020. A copy of the press release regarding our third quarter 2020 earnings is available in the Investors section on our website as well. I would like to direct your attention to our safe harbor statement included in the earnings press release and presentation. Various remarks that we make about the company's future expectations, plans and prospects, constitute forward-looking statements for purposes of the safe harbor provision under the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward-looking statements as a result of various important factors, including those discussed in the company's most recent annual report on Form 10-K and quarterly reports on Form 10-Q under the caption Risk Factors. Which all are on file with the SEC and available in the Investors section on our website under the heading SEC filings. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so. Therefore, you should not rely on any forward-looking statements as representing our views as of any date subsequent to today. During this call, we will refer to certain financial measures not prepared in accordance with generally accepted accounting principles or GAAP. A reconciliation of these non-GAAP financial measures to meet the most directly comparable GAAP measures is provided in the press release regarding our third quarter 2020 earnings and in the Investors section of our Web site. I'll now turn the call over to Benjamin Locke.

Thank you, Jack. As agenda on Slide 4 indicates, I'll start with the brief company overview, followed by a review of the third quarter overall results, followed by a review of the performance of each of our main revenue segments. I'll then have some commentary on the results and expectations going into the fourth quarter. We will then provide an update on our Ultera emissions technology program, including some more color on our recently announced licensing arrangement with Origin Engines. We will, of course, take questions afterwards. Before I go into the numbers in more detail, I'd like to provide a short overview of Tecogen's business, as shown on Slide 5. Tecogen is in the business of selling and maintaining clean and efficient energy systems that reduce greenhouse gas emissions, provide significant operational savings and provide resiliency to grid outages. We are a leader in distributed generation technology due to our longevity and extensive technical experience. Our air conditioning and cooling products have the highest efficiency of any other equivalently sized system. Our proprietary Ultera emissions technology ensures the cleanest emissions possible, meaning even the most stringent air quality standards, such of those in Southern California. Our flagship InVerde cogeneration product is designed to transition from grid-tied to off-grid operation seamlessly, providing power to a facility indefinitely until grid power is restored. Tecogen has deployed hundreds of these systems that can operate as microgrids, independent of grid operation, recently being ranked number 3 in terms of number of operational microgrids in 2019. We are well positioned as our country and the rest of the world looks towards a low-carbon future. Our high operational efficiencies enable significant carbon savings when compared to traditional sources. And lastly, our Ultera emissions technology is recognized as the best solution for reducing CO and NOx…

Good morning, and thank you, Ben. First, about Origin. Origin is a growing OEM supplier of engines from 4.3 to 10.3 liters. They're a U.S. company that is aggressively pursuing increased share in the industrial natural gas and propane markets. These would be familiar stationary markets for, as Ben mentioned, generators and water pumps, but also off-road mobile markets notably forklifts. This is our first commercial licensing agreement of Ultera, which is an important milestone. Moreover, we see significant potential because origin offers multiple engine sizes in a variety of markets and is not limited to a single OEM customer in any particular one. For example, there are many forklift manufacturers and Origin could sell to them all in all the various size ranges that their agreement covers. Moving on to the next bullet. Our California water district order for two 800-horsepower Ultera kits has been received and is in the process of fabricating the components. It will be delivered in Q1. As some recall, again, the next bullet -- as some may recall, we had been investigating catalyst formulations with a US based research institute. Their program completed some months ago, identified a highly effective catalyst composite that shows great promise. We are pursuing further development in the form of a full scale catalyst element and also a patent disclosure. This would potentially give the company Tecogen, a proprietary component in the Ultera kit. Lastly, we've remained on hold with Mitsubishi Caterpillar or MCFA until the COVID travel restrictions are lifted. And with that, I'll go back to Ben.

Thanks, Bob. So before I turn it over for questions, I'd like to briefly reiterate what I think are the most important takeaways for the quarter. Despite our lower product revenues, the combination of our improved margins and reduced OpEx helped us reduce our loss for the quarter. We fully expect product order flow to resume and our service revenues to continue growth, both of which will put us in excellent position to reach profitability. And lastly, we're very excited about the Origin Engines agreement and look forward to making accomplishments on the milestones that, that sets forth. With that, I'd like to turn the call over to the operator for questions.

[Operator Instructions]. Our first question comes from Sameer Joshi with H.C. Wainwright.

So first question on Origin. Can you describe the next steps in this relationship? And when we should start seeing some meaningful revenues?

Yes. So Sameer, as I recall in the agreement, they have specific time lines they have to adhere to, which will be the expected things you have to do, which is to develop the device, the prototype for their particular engine they're going to start with, followed by the certification and then commercial sales after that. I don't want to talk about the timeline precisely, I'm actually not down to the months that it is, but it's fairly aggressive, and we feel we should be having results not too far in the future. But that's about all I can say, or I want to say right now.

Yes. I'll just add that, Sameer, when we crafted the agreement, we were very careful to make sure that we outlined terms and milestones and everything. So that's all been considered, and we're -- Origin is a great customer. As I think we mentioned in the press release, we've been buying our engines -- since we introduced the InVerde version two, the InVerde version 2, InVerde e+ a few years ago, we've been using their engines and a real good partner. And most importantly, very well-respected and connected within the industrial engine community.

And as far as the Eastern Municipal Water District in California, the size of the order? And what is the timeline in your process?

Yes. I don't want to provide the cost.

Yes. I don't want to provide the cost. But I can say the timeline is, was, we were delivering the whole group of components about five months into the order and we're basically about two months in. So I'm thinking January-ish or February is the time frame.

So in this backlog, the products backlog, is there anything that you see that is related to the New York Law 97? Or is that something that you will start seeing on the, in 2021 or 2022?

We in that backlog are absolutely projects in New York, residential buildings, I believe, are some of the ones that are in there. Of which, that's not their driver, is Local Law 97, but it certainly is one of their considerations. And the fact that they can not have any penalties on the Local Law 97 for many, many, many years to come is what drives it. So I think the economics, the operational savings alone is what's compelling, but the Local Law 97 benefits are absolutely being acknowledged now, and we'll see how much that continues. Now that, Sameer, they're putting these grades on the buildings. Every building in New York has to have a little, a big grade like you share a report card as a kid. And so I think that's going to drive some behavior, too, as people want to have a higher grade on their building. And CHP, certainly in the greenhouse gas reductions that come with it. Is a way for them to improve their grade.

Just two more from me. In terms of the fourth quarter, I know even on the last call, you had said the second half is expected to be stronger. The third quarter was not that great but as far as the fourth quarter goes, do you expect at least flat or relatively only slightly year-over-year…

Yes. I certainly expect, the biggest struggle we had this quarter, Sameer, obviously, was our product revenues, right? Our services did great. The little dip in installation, I'm not too concerned about. I'm more happy and impressed with our O&M services growing. We get that product revenue back on track. We're in business. And I'm very confident that the product order flow is going to resume again. It's too bad that things got delayed as they did. As I just tried to describe in the call, what happens is, a time cycle here where a project gets designed and then they do the equipment selections and then people fight it out and then they, you finally get your equipment specified. And then once that equipment is specified, ultimately, it goes to a contractor and the contract buys you equipment. So I'm not saying all jobs go that way. But certainly, on the chiller side of the things, that's kind of the prescribed flow. And it's a very, it's a nice system because it's predictable and somewhat more reliable than sometimes what these cogen sales are. But there was a slowdown. I mean, there was a two-month period there in the beginning of the year, where a lot of that stopped, the initial COVID results, and that didn't impact product orders you had in hand. It impacted the product orders that were coming down the pipe. And so now, Sameer, we're seeing those product orders coming back down the pipe. We're seeing ourselves getting specified and everything. It's just that we lost some time. And I think the third quarter is where we're paying the biggest penalty for that.

And the last question is just, I think this was discussed on previous calls as well or at least the last call. The MCFA is in a standstill or holding pattern. What are the reasons that travel is absolutely essential for this to proceed?

The testing that we've done up to now has been in an actual fork truck, where we defined a road test, if you will, you pick up something, you drive, you pick up something and so forth. So that is not the way an engine gets certified. You remember the next step was to pursue the certification. The way the engine would be certified is they would have a bare engine with the emission system attached to it on a dynamometer. And it runs through a cycle of -- it's almost like a pedal going back and forth, where it's accelerating, decelerating, holding an RPM and a load for a certain time, but it's a very complicated but aggressive type of drive cycle that's imposed on the engine. What we believe is that the best chance of getting to the certification numbers we need would be to have the engine tuner right there on the site to make adjustments in case they're needed to make sure the test is a success, which is routine. That's how it's done. And so originally, we said, okay, we have to have that Japanese style, the fella from Japan, from the engine company, be here for that test with his retuning software and firmware programming equipment. So that's the hang up. I've talked a little bit to MCFA and they brainstormed a little bit on their own, like maybe we get around that by doing this or that or approach it this way. But I think the Japanese folks are pretty adamant they want to be there. And they, of course, run the program. They run the store. So that's where we're at now. Maybe that will change, given what's happened with Origin, I don't know.

So it is the Japanese people that want to make sure they are there. Okay. Understood. Thanks. Those are my questions.

Yes. Thanks.

Thank you. Our next question comes from Joe Vidich with Manalapan Oracle Advisors. Please proceed with your question.

Congratulations getting through this tough time period. I was wondering, just -- could you give me just a little more detail on what markets you're excluding from the Origin deal? Or -- I'm not quite sure if I caught that?

And we didn't provide it precisely because, of course, it's part of the deal. But I can tell you notionally what we wanted to do in the deal. We wanted to enable Origin to be successful, of course. And so we've specified engine size ranges and market areas, where he would have freedom to operate in the go-ahead and be successful. And we'll, of course, help them in that, et cetera. We made sure we didn't include areas that aren't relevant to Origin Engines but are relevant to us, like, for example, the automotive, right? I mean that Origin Engines isn't involved in automotive. So we've, of course, ran our optionality for that. And we've carved out a few other areas that we just want to make sure that we have protection on. But mostly, we've enabled Origin in the engines that they work with in these size ranges and in the markets that they are familiar with, to have freedom to operate.

think would you be able to tell me what the approximate size Origin is in terms of revenues? How big the company is? I was trying to look it up, and I just couldn't really couldn't find out much about them.

I actually don't know, Joe. I don't want to hazard a guess, they're a private company, and I don't have that information?

I will tell you a little bit about them, which is that they are, again, as I said in the call, very good, shrewd company and with a reputation for these industrial engines being strong. And it's a market niche that I think they're going to be really successful in, and we, some of the customers that we know that they're reaching out to, I think, are going to be customers that are going to really help them grow the business. So we're supporting Origin, not just licensing the technology, but we're also going to help them engage customers and talk about what the customers need and if the customer needs an Ultera system, that's ultra, ultra low CO and maybe NOx one way. That's one thing. If you want to do emissions differently. But importantly, we're going to help Origin be successful on this.

In terms of your overall business, one of the things that's happening out there, it seems in the world is that companies in your business are basically tying their equipment into distributed energy resource systems. I know Generac in their recent call, they announced they bought out a company called Enbala, which is basically a software company that ties together all the buildings that have the capability of generating electricity. And I was just wondering how you guys look at that, if you've thought about, I mean, with regard to your CHP systems, whether or not you've got any thoughts on that and sort of tying your equipment in somehow to that bigger grid and allowing your customers to actually sell into the grid?

There is absolutely a fit. Our InVerde product with the variable speed and the microgrid and the certs and all that stuff. And then the ultra-low emissions and the certifications, that the smart grid certification is perfect for those applications. The tricky part is, ultimately, we're not a generator company, we're a cogen company. And so we not only have to search for power applications, but we need to make sure we've got a use for that heat that we produce. And so in applications and facilities where they've got a heat load and that heat load can be many things, you could even have these absorber air conditioners be the heat load. But if you're able to utilize the heat, then absolutely, those applications are a good fit for us. Now if you're not going to do it, and you're going to operate our system simply like a stand-alone generator, you can certainly do that. In fact, we've had a couple of projects where we're a good fit for that. But the question is, is how do your economics compete with a typical standby generator set? And so I think we are seeing some niches where, again, the combination of our search microgrid, if we're able to incorporate the solar into our inverter as well that helps. And if there are particular emissions constraints, those are our calling cards as well. Those controllers, that company, that you mentioned that Generac bought, that all is in our green box. All of our controllers in terms of making sure these things are load following, et cetera, are all contained in our box. So that's a long way of saying, Joe, yes, there is a good application for it. It's just, it's a little bit different because you're not, some of these applications don't have a use for the heat, and therefore, making the economics pencil out for our equipment is a little more challenging. But there's still opportunities that we're looking at.

Right, but your system can tie into like an Enbala's software?

Yes, definitely. Definitely. We're really leaders, I think, in our world for integrating into microgrid systems and computer controls. We're very well placed there, I think.

I guess the other question I have is with regard to the -- Robert, on the catalyst development, your comment was that would give you a proprietary component in the kit. And I'm just curious, aren't any of the other components in the kit proprietary, or I mean, what is…

I understand your question, Joe. So Joe, if you look at the Ultera system and the process, we've really patented a process where you have two stages of catalytic conversion: one being at a low-temperature; one being at a high-temperature and then so on and so forth. But if you look at that kit, the pods, put them on a table, you'll see that there's devices that are not proprietary, there is a control valve, there's an air pump, there's a heat exchanger, so on and so forth. They are not things that Tecogen manufacturers that you can't get anywhere else. So in this case, however, what we found or what this research group found is that we're operating that second stage at a very unusual condition, this low temperature. And that opens up chemistry that's virtually not possible at -- in the current high-temperature catalyst world. And so what they put together was a very particular catalyst formation that can live in these cold temperatures and operate very effectively at a much lower cost than the catalyst today. And they believe, and I believe, too, that it's very patentable and so we're -- they've crafted a patent disclosure on it, which we will own the rights, of course. And we'll pursue that patent. And unlike everything -- our current status right now, now we've got a catalyst that absolutely is our own. I mean, it doesn't mean we couldn't license it to somebody, but we could actually control who buys that and what the price is. So that's a new situation for us. Is that clear, Joe?

[Operator Instructions] Our next question comes from Michael Zuk with Oppenheimer.

Now that we're getting increased legislation with regard to marijuana use, tell us what kind of marketing efforts that you're going to undertake to develop a greater use of our systems in indoor growing?

Yes, it's something we obviously spend a lot of time with. It's -- we kind of try to follow the permits. They issue permits for the indoor growth facilities and the permit holders are obviously the ones that are ultimately -- have the opportunity to build something. And I say, have the opportunity is because some of these permit holders then need to close their financing and then they're going to finance partners, and then you can imagine that there's -- not all those stories in well. But anyways, these permit holders that actually get their act together and get financing are the ones that we are absolutely paying attention to. We know where potentially the geography of where they're going to install it, and therefore, the availability of gas is very important, the relative electric rates and electric capacity. And so -- and as a reminder, Mike, we've got a rep, a manufacturers rep in New Jersey that's outstanding, D&D Engineering. And we've been speaking with them very much. Just the other week, having deep thought sessions about how we're going to make sure that we get to the table as these indoor greenhouses are built.

Where do we enter the process? Do we enter the process with the engineering companies or the design companies? Do we enter the process with the financial people? Or do we even enter the process with the gas company?

Yes. A little bit of each there, Mike. But I would say, typically, we would approach the engineers involved doing the specifications and inform them of this alternative, which they may or may not know about. I think more often than not, they do know about it, simply because we've been doing so many facilities with it. We have so many case studies and good results. And then alternatively, you could be meeting with the facility owner, the person who's running the project, who hopefully is smart enough to understand operational cost savings and not so kind of up in the clouds that all he wants to do is get started regardless of how much equipment he buys. But anyways, once you've gotten in there and you can really show the cost savings, Mike, then the sales progress really goes in earnest. And I would just kind of a strange thing about this is we come in there not so much selling our Tecochill as it is telling them, please don't put in these very inexpensive, low upfront costs, but extremely expensive to maintain electric systems. Don't put in 10 rooftop air-source electric systems in your greenhouse, which are all going to fail sequentially as the months and years go by. Put in a more sophisticated but operationally cost-efficient water-source chiller system. So go to chilled water, not chilled air. And then once they're on the chilled water track, then it really becomes a next step for them to see the benefits of the Tecochill. So the real challenge, Mike, are some of these grow builders that just see the first cost and just buy a bunch of cheap electrics, not understanding that there's latent heat loads, how much water you dump in these plants, that's all got to be removed. You've got dehumidification needs. And it can all play out very catastrophically. And we've seen that in some of the facilities here in Massachusetts that didn't follow our kind of script. And have had a lot, a lot of problems. And so that's the way we do it, Mike. We find out where the facilities are being built. We immediately try to convince them to go with a water chilled system and then go to the Tecochill. And along the way, Mike, of course, we're trying to sell cogeneration as well. That's like the grand slam, if you get the chillers plus cogen.

And then to move forward a little bit. At one time, you had discussed relationships with a Florida gas utility. Has that relationship continued or are we developing it? Or what's the potential with actually bringing our systems to the attention of gas utilities around the country?

Yes, absolutely, Mike. We are. And I personally, have been trying to do a lot of that outreach to the gas companies to show them the shared benefit. You might have noticed in our press release, Mike, in one of the sales and operation highlights, I wasn't able to identify them. But we signed a joint sales and marketing agreement with a natural gas company up in Canada. Who's very much -- sees the value in gas engine cooling, really is what they're looking at is cooling, as well as cogeneration but cooling. So yes, we're continuing to work with the gas companies down in Florida, TECO and the others. We've got this gas company that we actually signed the joint sales and marketing agreement with up in Canada. There's the other gas companies around here that we're working with more informally, but still with kind of a shared objective. So you're absolutely right that, that's one of the ways that we're trying to get our product offering forward is with these guys. So if these gas company sales representatives can be carrying our literature. That's a win for us.

And then one final question. In the $10 million backlog does that include the contracts that were in a series of news releases at the, I guess, the end of September and early October, or are there any contracts that are after that backlog figure?

Mike, I would have to check. I think the answer on, I'm 99% sure the answer is, the announcements that you've seen are in the backlog. I don't think any, put it this way, no announcements that you've seen are not in the backlog.

Our next question comes from Alex Blanton with Clear Harbor Asset Management.

A couple of housekeeping items first. I wondered why you're going to archive this call for only two weeks?

I honestly don't know, Mike, except, I know probably two years is too long, right? And two days is probably too short. And so I think we decided to pick a time.

I don't think it would cost you anything to archive it. Therefore, why wouldn't you archive it for a year?

Well, the transcript will be available. I mean and the transcript is always available, right?

On the site, yes. Well, some people like to listen to calls. I just wondered, since it doesn't cost you anything to do it. Why you don't? Okay. Next question is, I couldn't find the slides on your website. I don't think they're posted there yet. So it's nice that you had a slide, but it would be useful…

Alex, I can tell you, on the earnings release, if you go to https\ir@tecogen and News & Events, there'll be a link to the slides there. I'm not going to drag you through that exercise now but…

I couldn't find that. It says related documents, but you can't get the slides from there.

We'll, maybe offline, Alex, I can give you a call and I can walk you through the progression of the website clicks to get you there.

Now are you going to relist on NASDAQ once the stock is up above $1 for a period of time?

Maybe. Alex, we've not made any clear decision on that. We had reasons to go where we are right now and here we are. And I think as I've said in the past, Alex, my goal right now is, buckle down, focus on the core business, reach profitability. And then the next possible eventuality or a question of do we want to get back on the NASDAQ or not? I'm going to wait on that until I've done the first thing I said I was going to do.

My next question is regarding the President-elect Biden's infrastructure plan. Included in that is a plan to retrofit 4 million buildings, and this is in line with his goal to reduce the carbon footprint substantially, I think by 2030, I forgot the exact year, but he's got these long-range plans to reduce carbon footprint. And part of that is retrofitting 4 million buildings. What role would you have in that spending?

Typically, what we would do, Alex, is we would be -- and it's not too uncommon from the way things we do now is when a contractor or a project engineer will arrive in a building and do substantial infrastructure upgrades. They'll change it from a 2-pipe to a 4-pipe system. They'll change windows out, they'll change light bulbs and many of these things. And then putting in cogeneration is a part of that overall project. But it's important that we're part of it at that stage because when you're doing those very big things and these are the things that the President-elect's plan is talking about. Infrastructure upgrades is old boilers, old inefficient boilers and equipment that's just really, really got a bad carbon profile, improving that. And so we want to be part of that because it's when all those pipes are being cut and guys with hard hats wandering around, that we want to be in there doing the same thing because then the incremental cost of us adding the cogen as opposed to just being a stand-alone cogen project is much less. So the answer to your question, Alex, we are watching those things. And certainly, some of our partners, some of the people that we work with that have much larger purviews of installing boilers and doing much larger building things. We're in communication with them. So as they see these projects start to come forward, we'll be ready to work with them to propose either a cogen equipment or perhaps a chiller.

Well, has anybody from your company or your partners been in touch with the Biden transition team?

No, not that yet. I think he's probably got some bigger problems to deal with before he gets to me. But with that said, though, Alex, what I do follow is appointments. And it's appointments to some of the areas that are going to impact energy policy. And once those appointments are made and once the appointments are made after that and once the little kind of cells get developed, that's when the opportunity exists later, after the inauguration, where I would get in there and I would get into the energy savings guy and the infrastructure folks and start to make sure that our position in the world is kind of at least known to them. So I'm going to give them a little time.

That's my point. In others -- it strikes me that one of the features of your equipment is virtually zero carbon footprint. And since the goal of this project is to reduce the carbon footprint, it would seem there's a good opportunity for Tecogen there. But that opportunity for some reason, is not reflected in the price of your stock and that's a puzzlement to me. That's a mystery to me. But anyway, that's in the side. The microgrid that you mentioned, that refers to the production of electricity off the grid, right?

Well, actually, the definition of the microgrid is two or more generating sources working in combination to be off the grid. So for example, if you had one InVerde at a site, that's not a microgrid. But if you've got four or five InVerdes on a site or an InVerde with a solar thing plugged into it, that's a microgrid. So just to be clear on the definitions that we're talking about.

You said you were ranked number 3 among what, among who?

Among everybody. Just Google microgrid providers in the US, I mean, I don't want to mention their names because I'm probably not supposed to, but you know the names. And to be number, now we're not number three in terms of megawatts out there by any means. I think we're number 41 in terms of pure microgrid capacity. But in terms of number of operational microgrids, push pins on the map. We're, again, number three in the US.

You can't name the other two?

Why don't you go check out the study? It's an ICF study, I believe.

Google, okay.

Yes. I'll send you the link, Alex.

Finally, last question on Toronto. What is the significance of this? You mentioned a start-up in Toronto in 2021?

So we shipped over 20 units up there. We shipped about 3.3 megawatts of installed capacity up to Toronto this year. And the project developer is installing them. And we've been slowly commissioning them and then turning them off and commissioning and turning them off, all in anticipation of the final fulfillment of this large job that this big developer is doing. And the expectation, the plan is, the schedule is that all of these things are going to be up and operational at the beginning of next year. In fact, I think there's some incentives involved in Canada that require it to be started by next year. So the significance of that, Alex, is that we're going to have a whole fleet of InVerdes generating service revenues quite nicely, starting the beginning of next year that we didn't have this year. So that, I'm pretty excited about that.

And what kind of a facility is it?

They are all multi-unit residential buildings. The kind of these cookie cutters spread out amongst the campus, I believe, I've not been up there, but multi-unit residential.

And have, what's the revenue recognition? I know you're not recognizing service revenue yet, but what about the equipment? Have you recognized that yet?

So the equipment has all shipped. All of the InVerdes are up there, north of the border now. So the equipment is done. And so the only, the revenue recognition we have left on the equipment is we get a few bucks and we commission them, Alex. But then the real fun starts. Again, once these things start running in earnest at the beginning of next year, that's when we'll start, you'll start seeing those revenues appear in our services segment.

Can you say how much that is?

No, Alex. And first off, it's difficult for me to say because you never share exactly how much these things are going to run. Are they going to run 24/7? I hope so. Are they going to run 20 hours a day? Are they going to run at half load because nobody takes showers in building 1, but double load because everybody takes showers in building 2? There's actually real considerations that need to be figured out before we start to see what the predictable revenues will be.

And finally, when does this developer plans to do more of these? This is a big developer, a big residential?

And I should, I probably used that word developer wrong. I don't think developer is the right word. I'm not quite sure how to classify them, except to say…

I mean, is there any follow-on business?

Yes, of course. It's a large company. And we are, I think we've done well by them. It's been a well-executed project as we've been delivering the units and starting them up. And so I'm hopeful that there is going to be more business. And I think as I've said in the past, Alex, now that we've got a service center up there, and guys in trucks driving around, there's going to be opportunities for us to start building more of a base there because if you've got service trucks there, then you can dispatch someone to look at this site and look at that site, and then the customer gets to now them, and the next thing you know, you got another order. So I'm very hopeful that this Toronto geography is going to continue to grow.

Thank you. There are no further questions at this time. I'd like to turn the floor back over to management for any closing remarks you may have.

Well, thank you, everyone, for participating in the call. Very good questions, I know, and I look forward to sharing the results of the fourth quarter and the full year of 2020 on our next earnings call.

Thank you again. Ladies and gentlemen, this concludes today's webcast. You may now disconnect your lines at this time. Thank you for your participation, and have a great day.