Bob Panora
Analyst · Canada or 412-317-0088 from outside the U.S. enter the replay conference number 10062381 followed by the pound sign. Now I would like to introduce David Garrison, Chief Financial Officer
Thank you Ben and John also. Today I’ll provide a review of technology and what we’re doing to improve company operations, especially involving issues highlighted in our last earnings call. So let me begin with technology, starting with the Ultra Emission System. In Q4, we've received orders for system in three distinct applications; the first was as Ben said Gage Canal Company in the Riverside, California for a 15 liter Caterpillar engine, is the near identical kit to our original water pump installation started in 2013 in Perris, California. The Gage Canal sale was precipitated by management visits to the NAVIS installation, they like what they saw and now they want to evaluate the system for their engines as well. The second sale was for a 50 liter bio-fueled engine located in a wastewater plant in Moreno Valley, California, it will replace a decommissioned fuel cell as a recipient of the bio-fuel gas. Here the driver was new stricter regulations for bio-fueled engines that will start in 2016. The third sale was to an industrial customer with a requirement to upgrade their emissions performance of their standby generators. Their engines range in size from 7 liters to 12 liters and like all generators in the area they are exempt from super strict standard that we face from our cogeneration products. As long as they limit their annual operation to $200 or less, but this industrial customer has a requirement for great annual run outs about 800 which of course would violate the permit conditions. So they contracted Tecogen’s two phases, Phase I is to demonstrate performance in our Waltham Lab on a newly purchased 130 kilowatt generator from a well known manufacturer. In Phase II we delivered that system to their facility and supply chips for the remaining sites -- for the main generators on site. As you may recall we hosted a Webinar on February 3rd to describe the generator project and its significance. Let’s a take a look back at some of the data I want to highlight from that February's Webinar. So in my first slide, stage emissions from the generator as purchased are presented, the graph to the left shows our measurement as full loads and graph to the right shows low load operation. The emissions at full load are typical or conventional technology but not sufficient for the permanent requirements the carbon monoxide needs to be about 7 ppm for the permit and the engine of course you can seeds at by about 30 fold. At the low point the engine is non-compliant in both NOx and CO which is an indication of poor engine control which is common for these types of systems. I want to note that the particular generator that we’re testing is really gaining -- was state-of-the-art emissions controls from that manufacturer. So this is the state- of-the-art performance. On the right side of my second slide, I'm sorry in the left side of my second slide is the data for the SOx emission system but during transient loading, that is we put a power level and then suddenly take a step change. After the load change the emissions are destabilized for several minutes which we see. And then on the right side we did the same thing with the Tecogen ultra system added to that engine. And as you can see before the step change the emissions are un-measurable, able to detect some of the emissions analyze of more or less. And then when the event occurs there is no perturbation at all we have a very wide control vent and it facilitates very steady performance. So the current status of the order again as I discussed in February, we've moved further along from that. We provided all the data to the customer needless to say they're very pleased and have initiated the permanent process for our test generator and others that they own. I want to talk a little bit about the significance of this project. It shows that a simple low cost off the shelf generator can up-fitted with a Tecogen system to become a clean source of energy. Very similar in footprint, solution footprint to a fuel cell which is quite remarkable. And there is actually a wide application for such a system; ordinary generators that mostly sit idle could be dispatched to operate weekdays to offset utility peak demand charges. Utilities will actually pay customers to directly to curtail load in demand response programs. They notify the customer a day before, the generators go on at the prescribed time and there is a payment from the utility for that curtailment. In fact we're developing a proposal for customers in Central California that has a several buildings that he'd like to apply this concept to. So I want to shift topics for a moment and talk about the Ilios water source heat pump that Ben mentioned. The water source heat pump is introduced early 2014 and has really generated very strong interest. The seven unit biotech order announced a month ago is typical of how this product will be applied, I want to speak to how works and its potential. This product like the early Ilios resource heat pump takes heat thermal energy from one source and moves it to another. Referring to my third slide, which is up now the water source unit takes the heat from a low temperature water stream and moves the energy to a second one that needs to be heated. So many of us are familiar with geothermal heat pumps which is groundwater well essentially as the low temperature source, but the biotech customers doing something that’s different, it's very clever. As the lab needs both heating and cooling at the same time the low temperature source becomes the chilled water loop and the heat recipient is the hot water system circulates in parallel for different laboratory. So each therm decide to pick -- each therm of natural gas into the Ilios unit that customer will get 2 therms of hot water and 1 therm of cooling, a threefold gain in the savings of the gas and electric bill. Buildings that have the need for simultaneous heating and cooling are of course very common, hospitals, hotels they all have the simultaneous need, and the savings from the financial perspective are excellent and in effect doubled with the sub effect system. The last topic I want to discuss is operations. In our November call we discussed the need to improve margins and describe various actions we were taking. Our efforts here have been productive as Ben talked about it earlier and as one would expect our collective results of many actions. So today I just want to provide some of the highlights. In the manufacturing area we brought in an experience professional to revamp our processes and as we expect on numerous areas to improve better management of our supplier, supplier chain management and so forth also the shop flow is been reorganized to use a cellular system to minimize labor and increase the throughput and it's been very effective. The new method, this new cellular method is up and running for the co-generation products and the Ilios units will come online with this type of system next with this new biotech order that we've spoken about. We have been also focused on service, the service group. And this effect goes back quite a few months and has been a special effect of improving margins. As we announced previously we placed the new service center in Brooklyn, is in Brooklyn area where the concentration of units has increased sharply and the impact has been immediate, improved runtimes, lower cost, all because the service folks have less distance to travel to get products and so forth. We have also initiated regular inter-department meetings with the service group and this has been very productive relating to improving the mirrored service related activities including training. So that’s been a big help for us and we're going to do that regularly going forward. In terms of the turnkey business we have a driving turnkey business and we also needed to improve margins there as well. And for this business our improvement is focused on several areas, I’ll talk about two. Contract terms, carefully written contracts really are very important for these projects and we've made careful adjustments to establish clear accountability and delineation of responsibility and when contracts are clear precise, say exactly who is doing what, the things go very well. The other thing we've done to improve how these projects go, as we've recognized that we need a strong hands on presence during construction to keep the work sorted properly into coordinate commissioning. We created new specialized position in the company, we took one of the service guy who was particularly capable and experienced and we made him dedicated to the installation projects, whereby he travels from project-to-project really gets into the detail, sees the projects through to the end and then when commissioning comes things goes smoothly. So that’s some of the things that we’re doing the operation and as I said it's been very effective and we’re going to continue to pressing forward along these initiatives. And that includes my summary of operations and technology and I am going to turn the microphone over to Dave Garrison and he would add an insight to the financials and so forth.