Teri Thomas
Analyst · FY '26. While the company is capitalizing more research and development in the first quarter 2027, broadly, what should we think of OpEx and capitalized R&D for the 2027 fiscal year
Thank you so much, Shawni. That financial discipline is fundamental to building a sustainably profitable company, and I'm really proud of how much we've continued to build while yet bringing our operating costs down. Almost a year ago, I first shared From Archive to Architecture, our strategy, and I introduced the concept of Flamingo. Since then, we've reshaped our leadership and operating model, we've overhauled and improved how we support our customers, and we've utterly transformed how we build our software. Through all of that change, our team has kept delivering for our customer while developing a broader portfolio that I'll walk you through shortly. We are seeing early results: services faster and better, existing customers are expanding and new customers are going live contributing to a high-quality recurring revenue base. Shareholders want more signed contracts and faster revenue growth. So do I. The rest of this presentation is about how we're going to get there. Our growth engine connects innovation to problems customers will pay to solve. We're pursuing opportunities that we can win with today's products while developing new ways for customers to buy from Mach7 and expand with us. Now the order here follows the clearest routes to revenue. So we start with customers already using our products, closer conversations are uncovering needs beyond simply growing imaging volumes. Listening to those needs and involving customers in development builds trust, it strengthens our role as a partner, and it helps us create capabilities that our customers value. We're also engaging with potential new customers with products that we can deliver today. A clear road map enables customers and prospective customers to understand how their Mach7 innovation partnership can benefit them more over time. Flamingo adds more than just new modules for sale. It also offers an easier buying approach. We are hearing that organizations can benefit from Mach7 technology long before they have the funding or ability to manage a traumatic rip-and-replace project like a full new PACS. We can also sit alongside another vendor's PACS, which gives Mach7 into accounts where a full replacement isn't yet on the table. Flamingo is designed to let us address specific workflow problems alongside the technology that a customer already owns. And this opens doors for Mach7 in between and alongside big infrastructure purchases. This then gives us an opportunity to sell additional modules over time within a broader customer base. For shareholders, the opportunity is to earn more recurring revenue from each customer relationship and reach new customers through smaller initial purchases. We're building the business so that revenue can grow, but of course, grow faster than our costs. Now electronic health record integration and advisory work at another route. We're developing opportunities in specialties such as endoscopy, point-of-care ultrasound, where connecting images to clinical work can create both demand for software and for services. We're pursuing these opportunities directly and through partners with a clear focus on converting qualified opportunities into revenue-generating projects. Now we tie every development decision to a reason customers buy differentiation has to show up in functionality, how easily can customers adopt it. What does it take to run it? We've increased our development output significantly since our Chief Technology Officer, Brian Wehrle, joined us about 6 months ago. We're modernizing our imaging stack, including eUnity and our imaging data platform, while also developing the new Flamingo capabilities. Capitalized development investment this quarter was about 2.5x the same quarter last year. That investment supports a growing and broader portfolio. AI-assisted development with automated testing and engineer review is now a core part of how we build. And it also ensures our software is validated, robust and safe development capacity and quality have to advance together. Direct customer involvement helps us make better decisions about what to build, and it's a differentiator in and of itself. Customers love to see development previews and provide input, but another subtle benefit is that developers become far more connected with the clinician and even the patients impacted by the development that they do. They build better software and when they've met the people that use it. So here's what we're building with Flamingo. We are developing 5 connected capabilities around a common core. Foundation provides key underlying tools and infrastructure, including modern connection mechanisms for complex imaging ecosystems at a lower cost. Storage manages imaging data across on-premise, cloud and hybrid environments. This also is a differentiator for us as many vendors offer only cloud or only on-prem options. Worklist is the layer that brings the radiologist's day together. It organized studies, priorities and workflow into a modern workspace, connecting the data we store, the orchestration that moves the work through the system and the eUnity viewer where images are reviewed and interpreted. Customers are telling us this capability is increasingly strategic because it can reduce workflow friction it improves productivity and gives them more flexibility in how they design their imaging workflows. This enables our customers to experience more of the end-to-end workflow within Mach7, increasing both the value we deliver and the breadth of opportunities that we can compete for. Sonar is a new monitoring dashboard that shows IT teams how the imaging platform is performing and where attention is needed. And Flow moves images according to customers' rules, reducing manual handling involved with getting the images where they need to go and the way they need to go. And the Flamingo suite modernizes our imaging data platform and adds capabilities that customers are able to buy as individual modules. We are developing these 5 capabilities that work together or in different combinations depending on the customers' needs. And we plan to demonstrate these next month at RSNA, our biggest industry trade show, and our early adopters will be able to start installing these new modules early next year. Now we're building Flamingo to save customers' time and to save them money. Our differentiation starts with choice. Customers can buy the capability they need, added alongside existing technology and keep control of their data. They can start with orchestration without purchasing the full archive. We've already won a new customer that way but think about the cost of clinicians switching between systems throughout the day or IT teams moving images by hand with stepped-up disconnected work queues, images locked in proprietary systems not connected to the EMR. These are real problems pervasive in our industry, and work list and Flamingo Flow are designed to reduce those burdens. Sonar can also replace separate monitoring tools that customers pay for today. These give the buyer a clear business case for Mach7. We're developing these capabilities very closely with our customers. We've held numerous Worklist feedback sessions and Sonar has an early adopter and a development partner. Listening helps us get the practical details right and when customers see their input shaping the software, we build trust and we deepen their engagement. And that brings us to the larger opportunity that I see for Mach7. Can't resist a few animals in a presentation and the butter fly in the right corner emerging here is the best picture for where Mach7 is today: a metamorphosis, a massive change that can produce something with radically different capabilities. Our people have been rebuilding this company from the inside out; how our teams work, our culture, how we engage with our customers, how we turn ideas into functioning software. The major reset is largely behind us, and we are now building more consistent growth on a much stronger operating base. Our next steps include demonstrating those new modules at RSNA, getting them into live use and turning those customer experiences into references that drive further sales. Four large customers are lined up as early adopters, and we are poised to feed the Mach7 loop. Think about the patient's experience. It can include radiology and endoscopy video, even a wound photo, the patient took on their smartphone. These images originate in different places, even different systems, but yet they're all part of the picture of the same person connecting them to the electronic health record and specialty workflows helps clinicians see that whole person. Organized accessible data with clinical context becomes a necessary foundation for a future that uses AI more and more. We build from imaging expertise and established customer relationships and Flamingo lets customers adopt new capabilities progressively. Our ambition is to provide the imaging data foundation. Health care organizations can build on across all different types of images. That opens a broader market and more room to grow with the customers that we already serve. We are building Mach7 to grow profitably by doing more for the customers who rely on us. I know our shareholders want to see that late into a stronger and more consistent sales. Sales is a top priority, and our pipeline is growing, a solid foundation of technology and service is critical in this industry. Driving a culture in which the team is building, innovating and deeply connected to the customer will support my often repeated line everybody sells. Every reliable, featureful release, every customer problem solved and every support experience that goes a step beyond what the customer expects; these all help us earn the next sale. I want to thank our team for dedication and commitment to building a strong and growing Mach7 future. There's been a lot of work behind this quarter, and it's already showing up in receipts in ARR and in customer expansion. Shawni and I would be happy to take your questions. Thank you.