Earnings Labs

The Toronto-Dominion Bank (TD)

Q4 2013 Earnings Call· Thu, Feb 27, 2014

$105.47

-0.16%

Key Takeaways · AI generated
AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.

Same-Day

+1.39%

1 Week

+2.62%

1 Month

+5.01%

vs S&P

+4.37%

Transcript

Rudy J. Sankovic

Management

Good afternoon and welcome to TD Bank Group's Fourth Quarter 2013 Investor Presentation. My name is Rudy Sankovic, and I am the head of Investor Relations of the bank. We will begin today's presentation with remarks from Ed Clark, the bank's CEO; and Bharat Masrani, our COO; after which, Colleen Johnston, the bank's CFO, will present our fourth quarter operating results. Mark Chauvin, Chief Risk Officer, will then offer comments on credit quality; after which, we will entertain questions from those present and from prequalified analysts and investors on the phone. We'd like to keep the call to a maximum of 1 hour given how busy the day has been for the analyst community. Also present today to answer your questions are Tim Hockey, Group Head, Canadian Banking, Auto Finance and Wealth; Mike Pedersen, Group Head, U.S. Banking; Bob Dorrance, Group Head, Wholesale Banking; and Riaz Ahmed, Group Head, Insurance, Credit Cards and Enterprise Strategy. As you know, we shifted executive responsibility for some of our businesses effective July 1. It might be helpful to provide guidance on who will address your questions this quarter. For Canadian P&C and Wealth, Tim; U.S. P&C, Mike; and Bob will cover Wholesale. Riaz is also available to answer questions with respect to Insurance and Credit Cards. Please turn to Slide 2. At this time, I'd like to caution our listeners that this presentation contains forward-looking statements. There are risks that actual results could differ materially from what is disclosed and that certain material factors or assumptions were applied in making these forward-looking statements. Any forward-looking statements contained in this presentation represent the views of management and are presented for the purpose of assisting the bank's shareholders and analysts in understanding the bank's financial position, objectives and priorities and anticipated financial performance. Forward-looking statements may not be appropriate for any other purposes. I'd also like to remind listeners that the Bank uses non-GAAP financial measures to arrive at adjusted results to assess each of our -- its businesses and to measure overall Bank performance. The Bank believes that adjusted results provide readers with a better understanding of how management views the Bank's performance. Ed and Bharat will be referring to adjusted results in their remarks. Additional items -- information on items of note, the Bank's reported results and factors and assumptions related to forward-looking information are all available in our 2013 Annual Report. With that, let me turn the presentation over to Ed.

W. Edmund Clark

Management

Thank you, Rudy, and welcome, everyone. Thank you for joining us this afternoon. Colleen is going to be up to discuss our fourth quarter results, but I'd like to start by talking about the year as a whole. So 2013 was a strong year for TD's key retail franchises in terms of their fundamentals. But that did not translate into strong earnings growth for the Bank. Total Bank earnings were up 1% for the year, and earnings per share were flat as record results in the Canadian and U.S. Retail Banking and Wealth were largely offset by challenges in our Insurance and Wholesale business. These headline numbers are not what we would hope for. But, excluding the impact of the Insurance losses we recorded in the third quarter, adjusted EPS would have been up a solid 6% for the year. And the strong performance of our large retail businesses and the investments we have made in future growth mean we are very well-positioned for 2014 and beyond. Our Canadian Personal and Commercial Bank had a very good year in 2013, earnings up 11%. Personal loan volumes held up well, business lending roles are robust 12%. And we made further investments in our growth strategies; most notably, signed agreement to become the primary insurer of Aeroplan Visa credit cards starting January 1, a deal that entrenches our #1 position in credit cards in Canada. We also levered great results on the expense front, achieving a record low efficiency ratio. And we did all this while continuing to be recognized by J.D. Power and Ipsos as a leader in customer service across our distribution channels, from branches to ATMs, phone, from online to mobile. Mobile, we rank first for the number of mobile customers in Canada. Wealth had a record year, with…

Bharat B. Masrani

Management

Thank you, Ed, and good afternoon. It's great to be back in Canada. Transition is going extremely well. As you heard, since returning in July, I have spent much of my time reacquainting myself with our Canadian operations. This has included traveling across the country to meet with employees and customers. Everywhere I go, I see evidence of the tremendous expansion in our Canadian franchise over the last decade. I'm so impressed with what the team has achieved in building our businesses and laying the foundation for future growth. The key message remains one of continuity. And so, the TD story will continue to be about growth, about building great franchises, about creating real value for our customers and clients and sustaining a work culture that unlocks the full potential of our employees. As you know, for the past -- for the last 7 years, I've been focused on growing our U.S. operations; and as Ed said, we recently reached a milestone there. I want to take this opportunity to salute my U.S. colleagues for their outstanding efforts in delivering on our $1.6 billion earnings target. When we announced that target at our 2010 Investor Day, we were yet unaware of all the hurdles we would have to overcome. At the time, a starting point for full-year earnings was $900 million. In the 3 years since, we lost about $650 million in net income to the unforeseen effects of Reg E, Durbin and Dodd-Frank, as well as margin pressure from the low rate environment. But we found ways to replace the last income and generate an additional $700 million in net income after tax. Security gains, as part of our capital management activities, helped as did improved credit conditions and a series of acquisitions that enhance our capabilities and expanded our footprint. But over and above this, we delivered peer-leading, loan deposit and fee growth. In fact, our underlying organic growth was well ahead of our 2010 target. None of this would have been possible without the hard work and dedication of the entire team at TD Bank, America's Most Convenient Bank. I know this is just the beginning for our incredible U.S. team. I'll now turn it over to Colleen to review our results. Colleen?

Colleen M. Johnston

Management

Thanks, Bharat, and good afternoon, everyone. Let me walk you through our results. Let's start with a brief review of 2013. For the full year, total Bank adjusted net income was $7.2 billion, an increase of 1% from 2012; and adjusted EPS was $7.45, flat year-over-year growth. These results were negatively impacted by the Q3 insurance losses related to severe weather-related events in Alberta and Toronto, and increased general insurance claims, which totaled $0.45 per share. Excluding this impact, adjusted EPS would have increased by 6% compared to last year and Canadian retail results would have increased 11% year-over-year. TDCT had a record year, delivering $3.8 billion in adjusted earnings, up 11% over 2012, driven by good volume growth, lower credit losses and effective cost management. Wealth Management delivered record results with earnings up 15%. Higher fee-based revenues, improved trading activity and the Epoch acquisition, all contributed to the growth in earnings. Our Insurance business had a difficult year, with earnings down 61% due to the charges I mentioned previously. We believe the auto insurance business can be a good business. However, the operating environment remains challenging, and we continue to refine our business model. U.S. P&C had a record year, with adjusted earnings of U.S. $1.6 billion, up 13% as a result of strong loan and deposit volume growth, higher fee-based revenue, increased gains on sales of securities and the acquisition of Target's card portfolio, partially offset by higher expenses to support growth, and lower margins, excluding Target. Wholesale Banking had a softer year, with earnings down 26%, primarily driven by lower security gains and a tougher trading, and investment banking environment, partially offset by lower expenses. We finished the year with the strong pro forma Basel III, common equity Tier 1 ratio of 9%. Overall, we were pleased…

Mark R. Chauvin

Management

Thank you, Colleen and good afternoon, everyone. Please turn to Slide 15. Q4 continues to reflect the strong credit performance we've seen throughout 2013. Total PCL for 2013 was just under $1.6 billion, an improvement of $188 million or 11% over 2012, after absorbing increased credit losses resulting from the Target acquisition. At the same time, loan volume grew by $36 billion or 8%. This translates into a full-year PCL rate of 37 basis points for 2013 versus 46 basis points last year. Canadian gross impaired formations remain flat year-over-year with strong volume growth in the Personal and Commercial portfolios. Canadian Personal and Commercial loss rates were at the lowest level experienced during the last 5 years. And in the U.S., a recovery in Real Estate has led to improved loan-to-values across the residential real estate portfolio and commercial credit quality continues to improve. Looking forward, I expect more of the same. Consistent strong credit quality throughout 2014 which should translate into stable loss rates, assuming the economic environment plays out as we expect. Now, I'll turn the presentation back to Rudy.

Rudy J. Sankovic

Management

Thank you very much, Mark. And I'll now open it up for questions and to give everyone a chance to participate, please keep to one question and then requeue if there's time. For those participating in person here in the room, can I ask you to identify your name and firm before asking your questions. And before ending the call today, I will ask Ed to offer some final remarks. So why don't we get started in the room?

Michael Goldberg - Desjardins Securities Inc., Research Division

Management

I always seem to get the short end of the stick by asking first, so I got a 2-part question with that way. First of all, we recently saw Manulife do it's fourth subdebt issue in 2 years. While it looks like given the uncertainties of the NBCC and bail-in, you and other banks are shut out of the subdebt market. Could you give us your thoughts on how you think that this is going to evolve and when it's going to evolve for you?

Rudy J. Sankovic

Management

Bharat Masrani?

Bharat B. Masrani

Management

Michael, as you know, the -- it is expected that the federal government will issue guidelines on bail-in fairly shortly. We don't exactly know what those guidelines are going to say, but as over time, I think as the market transitions into NBCC and with the bail-in framework, could be a good news and this a -- the whole industry has to finance the same way. So, I do expect that with the credit quality that the Canadian banks have that we will be able to tap the market successfully. But I don't think there's a particular hurry for us to do so.

Michael Goldberg - Desjardins Securities Inc., Research Division

Management

Okay. And the second part, let's put it that way of my question is, what are the operational efficiencies look like that you discussed in Footnote 19 of your press release?

Colleen M. Johnston

Management

When we talk about -- are we talking about the restructuring charge now, Michael?

Michael Goldberg - Desjardins Securities Inc., Research Division

Management

That's right.

Colleen M. Johnston

Management

Yes, so there were a number of initiatives really across the bank. The ones I would call out in particular were some optimization of our branch network in both Canada and the United States and the number of other initiatives that are intended to reduce costs permanently and take those costs out of our base going forward. So that was the essence of the $90 million restructuring charges quarter.

Michael Goldberg - Desjardins Securities Inc., Research Division

Management

Can you be a little more explicit about what that optimization? Any changes that amounts to?

Colleen M. Johnston

Management

Yes, I mean this is really been part of a program that we started a couple of years ago. And as we mentioned last quarter, we were intensifying the efforts. So, we've been really focused on making productivity a competitive advantage for TD and a lot of that is about looking -- is about leveraging our scale and buying power to reduce our costs base, really looking for efficiencies right across the organization, whether it be in terms of distribution, in terms of structure, in terms of various activities in our corporate areas, or operations areas as well. So the charge that you're seeing is really quite broad-based, but I would call out the fact that we've -- we fine-tuned the network a bit on both sides of the board.

Michael Goldberg - Desjardins Securities Inc., Research Division

Management

It doesn't sound like this means branch closures or consolidations. Or does it?

Colleen M. Johnston

Management

We would call it optimization. I can refer to my colleagues here, but we would refer to it really is optimizing the network because we are in fact, continuing to increase our branches and opening new branches. But it's really a matter of optimizing and in fact, consolidating branches is the way would characterize it.

John Aiken - Barclays Capital, Research Division

Management

John Aiken from Barclays Capital. Question for Mike. Mike, very impressive loan growth in the U.S. retail platform. Can you talk to the competitive landscape that you're seeing particularly in auto, but of course, on the other lines and whether or not you think you could sustain your relative growth or your market share gains will -- well simultaneously protecting the net interest margin gains that you been able to produce?

Michael B. Pedersen

Management

There's no question that the growth is slowing but we're continuing to see that we're outperforming and the growth -- the slowing is mostly in mortgages and auto. But we're still significantly higher than the industry. So we expects slower growth going forward, but we still expect to outperform.

John Aiken - Barclays Capital, Research Division

Management

Are you seeing competitive response in terms of pressure, what's being offered on loans?

Michael B. Pedersen

Management

Yes, there's significant competitive pressure, whether it's on commercial loans or mortgages or in auto, but we're still able to compete and still able to take share.

John Aiken - Barclays Capital, Research Division

Management

Then what does that mean for the outlook for margins on outside of what to the contribution Target has had to the portfolio?

Michael B. Pedersen

Management

On loans?

John Aiken - Barclays Capital, Research Division

Management

On loans, yes.

Michael B. Pedersen

Management

There's pressure on loan margins, but in our case, that's not quite as bad as it might be given that we're disproportionately deposit-heavy and our deposit margins are looking better, which is leading to our view that margins overall will be stable to improving going forward.

Rudy J. Sankovic

Management

Thanks, John. So why don’t we go over to the phones. Operator, please?

Operator

Operator

Our first question comes from line of Steve Theriault with Bank of America Merrill Lynch.

Steve Theriault - BofA Merrill Lynch, Research Division

Analyst

Just a quick follow on the auto question and if I could ask a question on the U.S. branch network. So, just to finish, to continue on John's question, I noticed that the loan growth was this quarter in Indirect Auto in the U.S. of $300 million and the run-rate pretty consistently for now -- the better part of a couple of years have been $600 million to $1 billion. So I guess the question, is there a structural deceleration there in the growth levels, given tighter margins are for whatever reasons will be slower on a run-rate basis looking out the next year? And the other piece, Mike, was I'd been hearing that branch hours are being scaled back somewhat in the U.S., sort of getting Intel that some of these branches that were open until 8:00 p.m. are being scaled back to 5:00 p.m. some days of the weeks. So maybe you could talk just a little about -- and maybe just update into the restructuring question as well? But maybe you could discuss a little -- any of initiatives you have to scale back down or scale down branch hours in the U.S.?

Timothy D. Hockey

Analyst

So Steve, it's Tim. Let me take auto finance question. No question in U.S. there. As we said before, very competitive environment. We're actually reacting to that environment and to the thinner margins by -- now that we have over 9,000 U.S. dealers and we've had a little bit of time to operate with to those dealers, optimize that network because as you can imagine, there's a little bit of an 80-20 rule at play. So as a result, we expect that going forward, we'll have an actual smaller number of dealers as we concentrate our efforts from a servicing point of view on those dealers that really want partner up with us. And so as a result, we expect to have slower originations over the next few quarters as we make that transition.

Michael B. Pedersen

Management

So, it's Mike. There's no change in our strategy. We, from time to time, tweak our hours, but always on the basis of what customers want, need and on the basis of customer usage. This is a very important differentiator for us and we continue to have the best hours in every market we operate in, and that'll continue to be our goal. In terms of stores, we expect that our store network will continue to grow on balance. So we'll open stores in high-growth markets where we're underrepresented in terms of stores or branches. So for example, this year, we'll open an additional 15 stores in New York City. I'm aware that there are U.S. competitors that are closing hundreds of branches, but our situation is a bit unique in that -- we're newer and growing. Our average households per store is 3,200 versus the average industry of 1,400. So other things being equal, we're not really over-branched. And I'd also say that we do -- we are of the view that in the distribution system of the future and with all our investment in mobile, online and so on, that stores will have a slightly different purpose, that they'll look different and so on. So in that sense, the stores that we're opening this year are about 35% smaller in terms of square footage compared to stores we've opened in the past.

Rudy J. Sankovic

Management

Thanks, Steve. Next question, please operator?

Operator

Operator

Our next question comes from the line of Gabriel Dechaine with Crédit Suisse. Gabriel Dechaine - Crédit Suisse AG, Research Division: Just a couple of quick questions here. So you have disclosed the pension cost adjustment for 2013. It's not a real big number. I'm just -- it's not my point. I just want to know, what kind of increase in rates and what do we need to see for those expenses to start going the other way? And then, Colleen or Mike on the U.S. margin, you mentioned something about and I feel in your MD&A, acquired credit impaired loans and debt securities classified as loan. What was the accretable yield this quarter and what is meant by increased NII, I guess, from debt securities caused by these loans?

Colleen M. Johnston

Management

Gabriel, hi, it's Colleen. I'll take both of those. So the last question was around the language-related to the NIM. So normally, I think, that was probably a lot of words to say the more accounting-driven versus what we would call core margin. So if you look at that 9 basis-point increase in the quarter, we would say that just over half of the increase was more accounting-driven relating to our acquired loans, in particular Target. And then the remainder was an increase in the core margin, as we've talked about, which is due to the expansion of deposit margins, partly offset by a bit of a decline in the loan side. And your first question was on the pension item. So we have disclosed the impact of the new accounting rules and as you say, our impact does seem to be somewhat smaller, perhaps on the other banks. We believe that's because of the fact that we have a -- had a smaller gap between our discount rate and our assumed rate of return, which is really what the new standard is focused on. So the impact on that as we will be for these new standards, obviously we'll be restating next -- last year's results and that's going to have about the $22 million impact. $22 million impact. So as we move forward, our assumption at the moment based on real rates were at the end of the year, we're assuming that our pension expense after this adjustment, IFRS adjustment is going to be relatively flat next year. So whereas this year, our pension expense increased by about $140 million, as I said earlier in my remarks, it was about 1% of our expense growth before. We expect that to not be a factor as we move into 2014. Gabriel Dechaine - Crédit Suisse AG, Research Division: Right. I mean, what kind of rate movement do we have to see before those expense increases become reversals? And I didn't quite get the acquisition comment on Target. So you acquired Target, you got all of these on NIIs, it's not like any accretable yield, right? It's just their contribution?

Colleen M. Johnston

Management

Yes. So back to Target, they are just -- when you acquire loans, there are just tend to -- usually be some small accounting adjustments that happened as the portfolio season. So that was really -- it was a relatively small adjustment. But this is the same general phenomena that we have around acquired credit loans or acquired credit. And back to the pensions again, we're obviously, if rates rise, if loan rates rise, then we will see a reduction in pension expense going forward.

Rudy J. Sankovic

Management

Thanks, Gabriel. Next question, please?

Operator

Operator

Our next question comes from the line of Peter Routledge with National Bank Financial.

Peter D. Routledge - National Bank Financial, Inc., Research Division

Analyst · National Bank Financial.

A couple of questions about Ameritrade. First of all, it sounds like Ricketts are selling off their position. 2 questions. Will another large shareholder, as large as TD, replace them or will just be widely held? And then, the follow-on would be do you guys have -- I understand your goals with respect to the ownership stakes being the same, but do you have more flexibility as a result of this ownership change?

W. Edmund Clark

Management

Sure, I got -- let me just answer the first question. So if you look out what the basically this agreement provides for is -- in 2016, what you'll see is that the Ameritrade board will consist of 5 TD representatives, 6 independents and plus the CEO. And so, that will be the composition of the board and the agreement provides for that carry on for the next 5 years. I wasn't sure what your second other question was?

Peter D. Routledge - National Bank Financial, Inc., Research Division

Analyst · National Bank Financial.

I mean, my perception was always with Ricketts on the board, you're very unlikely to accelerate taking a larger share in Ameritrade, if that's what you wanted with a sizable minority shareholder not there anymore. Did -- don't you have more flexibility if you chose to, say, 5 years from now?

W. Edmund Clark

Management

I'm not sure either way on that. But I guess, what I think, we're saying is if you look at the interaction of the Basel rules with our ownership, that this a pretty optimal structure that we have right now and we're quite content to stay with this structure and really that's the -- if this agreement does or say, we're going to clearly stay with this structure over the next 5 years.

Peter D. Routledge - National Bank Financial, Inc., Research Division

Analyst · National Bank Financial.

And then final, on this -- the sale of the Ameritrade shares, will there be any gain on that?

W. Edmund Clark

Management

There might be a small gain.

Rudy J. Sankovic

Management

Thank you, Peter. Next question, please?

Operator

Operator

Our next question comes from the line of Brad Smith with Stonecap Securities.

J. Bradley Smith - Stonecap Securities Inc., Research Division

Analyst · Stonecap Securities.

I guess this is probably a question for Mike. Just with respect to the TD Ameritrade insured deposit accounts, which I think ended the quarter at about $73 billion. This is the fastest growing deposits of the bank and it's my understanding that you're paying a fairly hefty fee for them. I think it's probably something north of 125 basis points a year. With the struggle for margin in the U.S. My first question is, #1, can you make a positive return on these deposits? And #2, what are the types of investments that you can actually fund reasonably with these deposits with respect to the maturity duration issues and things like that?

W. Edmund Clark

Management

I think you got us all upside down. And so, the answer is no. We do get a fee of 25 basis points for Ameritrade. We have to pay them LIBOR for these and so there's a margin that's left to us between that -- where LIBOR trades and this is quite -- this is an outstanding deal for Ameritrade because they get to gather the surprises and not put up capital and it's an excellent deal for us. So big win on both sides.

J. Bradley Smith - Stonecap Securities Inc., Research Division

Analyst · Stonecap Securities.

Yes, but I mean aren't you paying something north of $700 million a year in fees at Ameritrade?

W. Edmund Clark

Management

Well, what you're trying to -- I think what you're trying to say is what do we is paying in LIBOR, when we paid LIBOR on $70 billion?

J. Bradley Smith - Stonecap Securities Inc., Research Division

Analyst · Stonecap Securities.

I'm just saying what are you paying in fees relative to the deposits themselves? And I believe it's North of 125 basis points.

W. Edmund Clark

Management

No. We pay no fees to Ameritrade. No fees Ameritrade. What we pay them is LIBOR on these deposits and the question is can we invest their deposits at LIBOR and we think we're smart enough to be able to actually do that.

Rudy J. Sankovic

Management

Great. Thanks, Brad. Next question, please.

Operator

Operator

Our next question comes from the line of Mario Mendonca with TD Securities.

Mario Mendonca - TD Securities Equity Research

Analyst · TD Securities.

A broad question on capital. 4 of the 5 large banks sort of have put up Basel III Common Equity Tier 1 ratios of 9 plus, including your bank. And while I don't think we're going back to the hay days of 4%, 5% share buybacks, is there something the industry is waiting for, looking for before the pace of buyback accelerates?

Riaz E. Ahmed

Analyst · TD Securities.

Mario, It's Riaz. Well, I think what you're seeing is that the whole capital question on a global basis isn't completely settled. We know, for example, that OSFI has issued guidelines which give the Canadian banks particular direction. We know that by 2016, there is 1% surcharge that is to be introduced as a result of the banks -- for those banks that are being designated as D-SIBs. And so I think the -- what you're seeing is banks holding more flexibility than you might otherwise, just to deal with more global uncertainties as the questions around leverage ratios, for example, are still raging and questions around related to ring fencing around the various jurisdictions are still going around. So I think you're just seeing banks hold more flexibility for now.

Mario Mendonca - TD Securities Equity Research

Analyst · TD Securities.

Do you think -- where do you think that the Basel III Common Equity Tier 1 ratio will settle that, when everything sort of settles down, including information about the leverage ratio which I understand is coming along fairly well, OSFI is being at least intimating that they're not going to treat that as a regulatory minimum, but rather a tool, a regulatory tool. Where do you think the Basel III ratio shakes up the industry, Canada?

Riaz E. Ahmed

Analyst · TD Securities.

Yes, I would say, Mario, your guess is as good as ours. I say the information that you have around the convergence of leverage ratio and the whole debate around the U.S. leverage ratio and the BCBS leverage ratio and use of U.S. GAAP and IFRS GAAP is about the same as I understand it, that there is a desire to bring together a greater convergence. But, where it ultimately settles out, your guess is as good as mine.

Rudy J. Sankovic

Management

Thank you, Mario. Next question, please?

Operator

Operator

Our next question comes from the line of Cheryl Pate with Morgan Stanley.

Cheryl M. Pate - Morgan Stanley, Research Division

Analyst · Morgan Stanley.

A couple of quick questions. One, first just on the expenses. I know you just spoken to expecting sort of a seasonal uptick of around $100 million in the fourth quarter and obviously, there was some items that impacted this quarter. How should we think about that sort of seasonal pattern in 2014?

Colleen M. Johnston

Management

So Cheryl, it's Colleen. So -- yes, let me step back from expenses. Generally, it is my favorite topic. So I think first of all, we've been talking all year long about the idea that we wanted to start to even out on level, in particular level of project and initiatives spend, as opposed to seeing it skewed so much towards the end of the year. And I think we achieved a lot of success in doing that this year. Our underlying project and initiatives spend is much more even and we think that this ultimately a wiser way to spend money and to pace our implementation. So we're happy with that. When we talked to you last quarter, we said we thought we could come in within the 3% increase in core expenses for the year and clearly, that didn't happen. So and better than that 3% growth, we expected expenses to be up about $100 million quarter-over-quarter. What you did see is that the increase in adjusted expenses was up about $220 million. So if you take out some foreign exchange, we would say that versus our expectations, the miss was about $100 million. And we've already called out the litigation-related charges in the wholesale bank and then performance-related or direct drive that was in the Wholesale -- in the Wealth business. So if you combine that, that was really the lion's share of the $100 million that the amount that was over our expectations. So I think going forward, what you should see in the first quarter is you should see our expenses down. I would say probably somewhere in the $150 million plus category or range. But going forward, we're going to continue to work to sort of say let's achieve more evenness in our expenses throughout the year. But I think you'll probably see a slight skew towards higher expenses in the fourth quarter.

Cheryl M. Pate - Morgan Stanley, Research Division

Analyst · Morgan Stanley.

Okay. That's helpful. And then just a quick one for Mike. On the mortgage business, which has obviously been an area of really strong growth for you guys and slowing a bit, obviously given the environment now. Can you just -- maybe give us some more color on how you differentiate yourselves in terms of product and is your mortgage product more targeted towards the purchase market or how should we think about that as the dynamics of the industry change as mortgage rates sort of move up from here?

Michael B. Pedersen

Management

So I think our advantage is more in our distribution network and the fact that we're growing our store network and expanding into markets where mortgages are easier to get. And we have a particular advantage because having grown as we have, we're very deposit-focused and less than 3% of our customers actually have mortgages with us and customers like dealing with TD. We have fantastic customer satisfaction. So, as you go to them and open a conversation about mortgage there, very inclined to speak to us. So that's the real upside we have, just being very underpenetrated in this business in our U.S. banking.

Rudy J. Sankovic

Management

Thanks, Cheryl and I think we got a couple of minutes. And I think, I'll let Ed wrap up with final remarks.

W. Edmund Clark

Management

Well, I'm going to make a very short and sweet. From our point of view, while this wasn't a perfect year, it was obviously a miss on insurance. And in terms of the fundamentals of putting this bank in place to continue to grow rapidly and to continue to serve our customers, we're very pleased with what we've been able to accomplish this year and I hope you have -- all have a good holiday season. Thank you.

Rudy J. Sankovic

Management

Thanks, Ed. And with that, we will end the meeting and thank you for joining us today. So, good day, and thank you.