Jane Sun
Analyst · Mizuho. Please go ahead
Thank you, James. Good morning, everyone. As a quick overview, our net revenue in Q2 grew by 180% year-over-year and exceeded the 2019 level by 29%. We continue to see strong demand and a robust momentum in travel bookings in the second quarter. For domestic, our hotel bookings have already exceeded 2019 by 60%. For outbound, in spite of the fact that the industry level international air passenger volume only recovered to about 37% in Q2, compared to 2019, we have recovered to over 60% of the pre-pandemic level. Moreover, our global business remains robust and continued to advance at a [double-digit] (ph) rate over the 2019 level. Our overall hotel bookings have set a new record high by growing over 160% versus last year. Overall, air bookings also reached a new all-time high and nearly doubled year-over-year. Let's talk about the different markets. First, China market. The China domestic travel market has demonstrated a strong rebound since its opening in Q1. And such constructive momentum has persisted into the second quarter. Our domestic hotel reservation grew by around 170% year-over-year and more than 60% versus 2019 level, among which, long-haul hotel bookings have seen the fastest year-over-year growth rate of 277%. Our short-haul hotel bookings also more than doubled last year’s level. Second, for outbound business, China outbound market continues to witness a firm trajectory of a robust recovery. International air [lift] (ph) has been increasing steadily as airlines continue to ramp up their services and authorities continue to roll out favorable cross border and Visa policy. In Q2, the average international flight capacity has recovered to around 38%. However, the outbound hotel and air reservations on Trip.com Group platform recovered to over 60% of the pre-pandemic level, and remained leading industry by roughly more than 20%. While there has been a notable growth in aviation capacity, connecting China and long-haul areas such as Europe, APAC remains a powerhouse of outbound travel. Top destinations include Hong Kong, Macau, Southeast Asia, Korea, [indiscernible]. Third, our global markets. Turning to our global business, the returning of Chinese tourists in greater number has seen a major rise in catalysts for the recovery and development of global travel markets. In Q2, we continue to see strong momentum in our global businesses, in which the APAC region remains a powerhouse of growth. Air ticket bookings on our global OTA platforms, have increased by over 120% year-over-year and nearly doubled 2019 level. Overall hotel bookings on global platforms also hit a new record high and more than doubled 2019 level. With global travel momentum on the rise, we continue to fortify our supply chain and strengthen our synergy among business units. While we remain focused on strengthening our brand in global markets, we have successfully captured a substantial increase in the market share in key areas such as Hong Kong, Korea and Southeast Asia, and we will continue to scale up technical investments in these top markets. The DAU of our global OTA platform also showed strong upward trend and hit record high, branding improvement for our global OTA platform while also help expand our reach to international travelers and gain [captions](ph) to potential inbound travelers, empowering us to explore the potential of the [untracked] (ph) inbound market. Now, I would like to highlight a couple of strategic points as follows. First, accommodation. Following the strong growth in the China travel market, we continue to fortify our competitive advantage in long-haul travel since the beginning of the year. In order to serve the evolving needs of our customers and create values for our partners, we remain focused on diversifying our product and services offering to match a wider range of use case scenario. We continue to press on with product innovation and differentiation to provide users with novel and unique experiences. Our high value package deal offer more than 8,000 high end hotels with best value for price for customers to choose from. Over 240,000 hotel partners with our TripPLUS program to offer extra benefits to our high-priority customers in reward for their trust and our loyalty. Over 50% of our [aircraft] (ph) reservation comes from high end hotels. Our lower-tier city penetration strategy in the previous years also continued to pay off as we [Indiscernible] in enhancing our product coverage, pricing and customer acquisition. Our efforts have been forging ahead to gain tractions to significant amount of new customers and successfully expanding our user base. Second, AIGC. In a post-pandemic era, tourism should not be viewed as a monolith and it is key to understand that individual travelers have their own [Indiscernible] and behaviors. They often seek efficient and personalized solution to plan their trips in today's fast paced world. With advancements in technology and the rise of AI, many travel companies are embracing innovatively to enhance customers experience. Seeing the potential to drive a wave of disruption in the industry, we responded with the launch of TripGenie, which can integrate [Indiscernible] answer questions and directly link the relevant information to the right pages. Third, content. We also upgraded our travel bucket list to provide users strong content in order to meet travelers evolving needs in the younger generations designed to break away from traditional travel norms and seek authentic encounters. We have also been establishing an infrastructure of AI generated content production to enrich our ad creative with AIGC elements. So as a supplement to our content creation, I'd like to enhance our content quality and improved efficiency. In Q2, our content generation pipeline continued to grow steadily with number of KOLs increased by 30% year -over-year. User generated content also increased by 23% compared to last quarter. Our content marketing strategy will be around the products and technology innovation. We'll continue to expand and develop the latest tools to enhance our content and marketing offerings, ultimately improving the booking experience for our customers and providing diverse growth opportunities for our [colleagues] (ph). Now let us talk about corporate responsibility, which we're focusing on. We're strengthening our capability to inspire and serve customers to explore the world. We remain committed to pushing forward our corporate responsibility works to make contributions to our society. First, for common prosperity initiatives, our commitment to contributing to the community is unwavering. Since the official launch of the Trip.com Group [indiscernible] we have established 23 country retreats across the country, creating employment opportunities and increasing income for local residents, thereby contributing to the goal of common prosperity. Second, childcare subsidies. We are also dedicated to empowering women in the workplace and have recently launched a subsidy program to alleviate the financial burden of childbirth for our employees with a hope to encourage our employees to start or grow their families without compromising on their professional goals and achievements. Third, sustainability. With the growing focus on global sustainable development, we have been actively exploring the integration of business value and social value. We initiated the [Indiscernible] last year, aiming to provide users with a wider range of green cover options and have resulted in more than [60] (ph) million people opt for low carbon travels through our platform. By incentivizing sustainable travel initiatives for our partners, we aim to attract more like-minded organizations to join the [indiscernible] movement to respond to countries fighting [Indiscernible] the decarbonization goals. In conclusion, we are encouraged by the strong recovery in 2023. We are proud of the efforts and the results delivered by our team, even when international airlift is still limited and visa backlogs remain, which all point to a considerable impact of potential in the travel recovery in the future. We remain optimistic about the long-term outlook of the industry, and we'll continue to strengthen our product offerings to assist our travelers with their global ventures. With that, I will now turn the call to Cindy.