Rob Holmes
Analyst · KBW. Please go ahead
Good afternoon, everyone. This is Rob Holmes. And I'm excited to be hosting our first quarter conference call as Texas Capital Bank's new President and CEO. Here with me, as Jamie said is Julie Anderson, our CFO. As many of you know, I left a wonderful position, running a global business at one of the best financial services firms in the world to join the team here. I believe this is evidence of the board's true commitment to invest in and build a best-in-class regional bank through a disciplined, organic strategy. With that backdrop, I would like to take a couple of minutes to speak more broadly about why I came here, what I discovered, and where we have been focused during the quarter. So why is quite simple. First, I was born and raised in Texas, and went to both college and graduate school in this day. And while I've been primarily focused outside of Texas for the last 20 plus years, I'm intimately familiar with this great communities, institutions, companies and people. There is no region with a more constructive business climate and because of these pro-business policies and attitude, Texas has one of the largest and most diverse economies in the world, with a GDP of $1.9 trillion, which puts our footprint in one of the top economies worldwide. Companies with strong goals here are committing to even greater investments in the state and more importantly, many others continue to enter the market. With over 25 significant corporate relocations announced last year, and over 15 announced so far this year. More people are moving to Texas today than the other state and nation. Being responsible for complex global business focused on wholesale clients offers a unique perspective on what allows businesses to thrive. Coupling that with insights I've gained to my deep relationships with business leaders across all industries in Texas, and civic leaders have both the local and state level, I have no doubt about the opportunities available in Texas today which are extraordinary. We have a super-unique opportunity to build a flagship bank in this state for businesses, institutions and the people who run them. Doing so will enable us to engage, support and strengthen the communities we serve in a more profound manner. We acknowledge there have been missteps in our recent past. The brand is indeed bruised, but the brand's promise is still very strong. I know it resonates because prior to accepting this will I personally called many of the CEOs, business owners and other stakeholders in a Texas ecosystem. They confirm there's a strong mandate for Texas capital, if we can deliver on a promise. I am committed to do so. Since I've joined, I have spoken to our bankers, perspective bankers and talent across the enterprise. They too, see the opportunity and each is excited and committed to moving forward as we build a better Texas Capital Bank. I can assure you I did not leave my last role to lead an average bank. I left with the opportunity to build something special in a place that care about what the team I believe in. I talked to the entire Texas Capital Bank before making the decision to move. And after a very busy and productive 12 weeks, both us and our new management team are even more steadfast in our resolve to deliver. Now let's talk about the things I've discussed and our new management team are even more steadfast and are resolved to deliver. Now let's talk about the things I've discovered since my arrival. The de-risking that the Texas Capital Bank team did for the better part of 18-months prior to my arrival deserves praise. The benefits are tangible today and position as well for the future. I know firsthand the focus and diligence it takes to operate with world-class risk management. The deliberate actions to remediate select outsized concentrations were quick, decisive, and most importantly, effective. I'm grateful for their efforts. There's plenty of talent at Texas Capital that we are proud of, but we also have areas that we will supplement to achieve our goals and reach the position in the market we desire. That is a recognition by all of us and we have aggressively begun that journey. As I mentioned, the best bankers in the market believe in our brand, and are attracted by the opportunity. And after bringing them over, delivering on our objectives will allow us to retain them. By now you understand my excitement about our business here in Texas. We're fortunate to have several extremely strong national businesses as well. They're a great importance today, and every one of them competes very well in the markets they serve. I would like to take a moment to touch on one of our best. I've heard from some of our mortgage warehouse businesses quote outsized. I was responsible for one of the largest investment mortgage warehouses in the country of my previous firm. Trust me, when I say I know what good looks like. Our people, technology and clients across all of our mortgage finance at Texas Capital are as good or better than any competitor. You will never hear me apologize for the size for success by mortgage finance business. What you should criticize us about, are the earnings of the rest of the bank. We are intently focused on expanding other core businesses and have already taken steps to do so. I was also pleased to discover the financial leadership teams here well into the process of deligencing different options for managing to a better capitalized balance sheet. Some of those efforts came to fruition this quarter. First, the issuance of $300 million of perpetual preferred shares, the largest capital raising the history of our firm. And then, as the first regional bank to close a credit risk transfer was transferred first loss risk and our mortgage warehouse portfolio to investors, while creating a new source of funding and bringing regulatory capital treatment in line with the assets true risk profile. Lastly, we have various functions in the bank acting with urgency, coordination, and with great discipline. However, the bank as a whole was not organized properly, ordinary cases and routines were not practiced, expectations were not clearly communicated, and commitments to long term strategies were not regularly adhere to. Based on these discoveries, the newly constructed leadership team and I decided to acutely focus on several fronts this quarter, starting with our people. The people here have been incredibly resilient and resolute in their efforts, and each one of them should be commended. I'm the first non-founder CEO, the third CEO in a short period of time. We terminated merger, we experienced very large losses in our loan portfolio. And like everyone else, we work through a very difficult time both personally and professionally as COVID-19 ruin lives and put others on hold. So, in a sense, we're trying to save the best of our past was start new. To guide this effort, I felt it critical to establish an operating committee comprised of leadership across the firm. The new operating committee values and expectations have been established. The new level of intensity is contagious. We are creating scale by breaking down silos which were a tenant of past management. We are attracting some of the best talent the market for any size financial institution, not just a regional bank. I am sure you're aware that Nancy McDonnell and Tim Storms my first hires. They know what to expect with me and have helped me in so many ways. But maybe most importantly, they have helped me to retain and attract talent. Shannon Jurecka, our new CHRO is a super-important new addition. People in town are a cornerstone going forward. I am highly discerning when it comes to the type of people we want to attract to our platform. So far, I've been very bullish. We're looking at all of our expenses with a goal to reallocate the areas which we need to invest. We have identified many imperatives and as you know, each will take an investment. We have begun the process to re-underwrite every dollar in the expense base and self-fund as much as possible. We began broad efforts to continue to remediate the balance sheet, reallocate capital and position us for growth supported by conservative capital position, resulting with consistent quality earnings. To that end, as announced today, we decided to both monetize our MSR portfolio and wind down the correspondent lending business. While the business was upscale, profitable, and well run it is not core to our strategy at this time. We're excited for the employees and our clients in this channel as PHH [ph] carry this business forward, building on the foundation of success created over the past five years. We will safeguard our capital and have already implemented a new balance sheet committee. Going forward loans will be an outcome of our relationships, not a goal. We want the bank best-in-class management teams in our markets most important industries through the corporate lifecycle. Our balance sheet committee ensures we're using our capital wisely to support our clients. It is not a credit approval, but their approval the use of capital. It will ensure that we are highly disciplined in client selection, committing the appropriate amount of capital for the right opportunities. We commenced a new routine in the form of quarterly business reviews, which are deep dives into every facet of each of our businesses. Less than 100 days in this seat, we have now done this twice. Our entire operating committee in our room for day, grinding through the details of how we can build better businesses to support our clients. The findings of these reviews, coupled with our other newly established routines and cadences will culminate our ability to share with you how we intend to further reallocate capital and resources against businesses, products and services as part of our broader go forward strategy. I appreciate your time listening to these macro thoughts and areas of focus, in advance of our third quarter strategic planning call. I hope you'll find this helpful in the interim and I commit to be very candid and accessible as we move forward together. With that, I'd like to now pivot to our CFO, Julie Anderson to comment on a solid first quarter.