Patrick Beharelle
Analyst · Credit Suisse
Thank you, Derrek, and thank you, everyone, for joining us on today's call. Our team delivered another quarter of revenue growth, gross margin expansion and strong EPS growth. Total revenue increased 3%. PeopleReady produced its second consecutive quarter revenue of growth; and PeopleScout achieved its fifth consecutive quarter of double-digit organic revenue growth. Gross margin increased by 110 basis points from efforts to lower our cost of sales, making this our 11th consecutive quarter of expansion. Earnings per share increased by 20% as a result of stronger business results and lower effective income tax rate and share repurchases. Now let's take a closer look at the performance of our each our three businesses. PeopleReady is the leading provider of on-demand labor and skilled trades in the North American industrial staffing market. Our local relationships, national footprint of physical branch locations and growing use of technology help clients find contingent industrial labor quickly and efficiently. PeopleReady represents 60% of trailing 12 months' total company revenue and 55% of combined segment profit. PeopleReady drove much of this strength in our results this quarter, with growth accelerating to 3% versus 2% last quarter despite 2 percentage points of headwind from additional revenue in our energy business and additional business from Hurricane Irma in Q3 last year. From a strategic standpoint, we're leveraging JobStack to drive our long-term differentiation in the marketplace. While our near-term focus is squarely fixed on driving local business development activities. We're pleased with the underlying growth trajectory of the business with improvements that are broad-based across most industries and geographies, which increases our confidence in the sustainability of our growth. PeopleManagement, our second largest business, at 31% of revenue and 16% of combined segment profit, provides on-site workforce solutions in the North American industrial staffing market. Revenue was down 8% or roughly flat when excluding the loss of the Amazon account and the PlaneTechs divestiture that was completed in the first quarter of this year. As a reminder, on Amazon, in July, we announced they would be taking their Canadian business in-house effective September 1, consistent with the strategy they began to employ in the U.S. in the second half of 2016. Looking ahead, PeopleManagement continues to offer a compelling value proposition that reduces labor costs through an on-site workforce solution. Turning to our last segment, PeopleScout, is the global leader in filling permanent positions, through our recruitment process outsourcing and managed service provider offerings. PeopleScout represents 9% of revenue, but 29% of combined segment profit given its attractive margin. Revenue grew 44% through a combination of organic growth and acquisition growth. Excluding TMP, the U.K.-based RPO provider we acquired in June this year, organic revenue was up 13%. The integration of TMP is off to a great start and is performing in line with our expectation. Looking ahead, we're excited about the opportunity to leverage Affinix, our proprietary talent acquisition technology to further differentiate the PeopleScout service offering. We also look forward to using the additional global delivery capabilities brought by the TMP acquisition to further compete for multi-continent RPO engagements. Before handing it over to Derrek for a more in-depth review of results, I'd like to share some perspective on the human capital space and provide an update on our key strategic initiatives. The pace of change in connecting people to work is rapidly evolving, particularly when it comes to talent acquisition and workforce management. Widespread skill shortages, a need for just-in-time workforce adjustments and an increasingly tight labor market are making it more challenging to get the right people in the right position at the right time. Job candidates are also increasingly turning to technology to find the work they want when they want it. Many of our strategic priorities are squarely focused on digitally transforming how we connect people and work. We're excited about the progress of our digital strategy with the deployment of our JobStack mobile app at PeopleReady and the introduction of Affinix at PeopleScout. JobStack is a next-generation mobile app that algorithmically matches workers with jobs and allows our customers to initiate orders. We successfully completed the rollout of the worker app in 2017 and associate adoption rates climbed to 77% during the third quarter of 2018, exceeding our 70% target for the year. In addition, the percentage of jobs being filled via the JobStack app, what we call our digital fill rate, came in at 30% for the quarter, not far from our 35% year-end goal. From a client perspective, we finished Q3 at 10,000 clients on JobStack, meeting the objective that we set for the year, adding approximately 3,000 clients in the quarter. As we've shared in the past, we're finding that JobStack is helping us boost both worker and client loyalty, and we continue to see better overall performance from branches that have more aggressively adopted JobStack. Looking forward, our focus for 2019 is squarely on enhancing the JobStack experience for associates and clients and leveraging JobStack to drive incremental revenue. Our efforts in 2019 will be concentrated on three areas. First, strategically ramping our digital marketing efforts to grow our associate base and attract clients who may not reach through traditional branch-based efforts; second, adding functionality that makes it even easier for clients and associates to partner with PeopleReady; and third, introducing referral and rewards programs to further increase JobStack utilization among associates and clients. Turning to PeopleScout, Affinix is our proprietary, next-generation talent acquisition technology that provides job seekers a user-friendly experience while allowing customers to quickly fill requisitions. It streamlines the recruiting process and creates a consumer-like experience for the candidate, making it a world-class candidate attraction technology. Affinix is receiving a great deal of interest from existing and prospective customers. We're in the early stages of the client onboarding process. A fully integrated Affinix platform has two clients live with another six planned to launch by the end of the year. There are another 68 clients currently utilizing components of the system. We expect Affinix to continue to provide a competitive edge in deal pursuit and provide elevated value for our client base as the system is implemented more broadly. Another strategic initiative of ours is growing our global RPO presence through our PeopleScout business. In June, we announced the acquisition of TMP, a leading provider of RPO services, resourcing and recruitment marketing services in the United Kingdom. As a reminder, TMP creates opportunities for us across Europe and enhances our ability to compete for multi-continent RPO engagements. The U.K. is the second-largest RPO market in the world and also one of the most common markets included in multi-continent RPO deals. The TMP acquisition brings us a physical presence and referenceable clients and is already paying off as we've had a handful of international wins. TMP also has a strong employer branding practice which adds to our suite of RPO services. A final strategic initiative I'll discuss is our focus on returning capital to shareholders through share repurchases. Year-to-date through September, we've repurchased $25 million worth of stock, and we have $68 million remaining under our existing authorization. It's our plan to remain active and opportunistic buyers of our stock given our favorable long-term outlook for the business. I'll hand the call over to Derrek for a more in-depth review our financial results.