Steven C. Cooper
Analyst · Deutsche Bank
Thank you, Derrek. Appreciate that analysis and commentary. The key to success for us is to ensure our growth efforts continue to remain focused on specialization. In regards to our customers' businesses, we have found that customers want a specialist out there serving them. At the same time, they expect those specialists are easy to access. This is where we have excelled, being structured in a manner so that it is easy for our customers to access our specialized services. Our focus in these important areas sets us apart from the competition. For our shareholders, they have an easy-to-understand investment that is focused on high-demand jobs with a specialized approach to customer service and candidate recruiting. This has proven to result in both strong growth and margin stability for us while we continue to focus on what's important for customers, that is, stabilizing their own cost structure and their own operating structure. We understand the importance of maintaining strong gross margins. We reflect that specialization we bring to the marketplace and we're pleased with our progress here in 2014. We believe we are well prepared to handle further minimum wage increases and the Affordable Care Act costs that will go into effect over the next year. Just as we have shown great results again here in the first half 2014 in absorbing and properly pricing employment cost increases, we feel we can continue this trend. The addition of the newly acquired service lines will quicken our pace in expanding our service offerings to our current customers, along with the acquired customers that need expanded services from our existing capabilities. TrueBlue is now the largest industrial staffing provider in the U.S. Our combined companies shares the purpose of putting people to work. Together, we can do more to help get people back to work and help businesses be more productive by handling all of their employment sourcing, recruiting, screening and workforce management needs. PeopleScout and HRX specialize in recruitment process outsourcing, RPO, which involves large-scale recruitment of full-time employees for clients such as Delta Air Lines, McKesson and Bank of America. These service lines of ours fully outsource or complement the client in-house recruiting departments. This is one of the fastest-growing segments in the HR outsourcing space, and both of these service lines are leaders in their given geographic markets of the U.S. and Australia. Staff Management is an outsourced workforce management provider that recruits and manages contingent employees on-site at clients' facilities, and they serve customers such as Amazon, Mars and Procter & Gamble. This service line uses centralized functions and processes combined with on-premise delivery to serve large-scale, high-volume facilities. Given that the sourcing and application processes are automated and online, the costs associated with these processes are lower than standard bricks-and-mortar delivery model, thereby allowing Staff Management to be very competitive while still producing 5% EBITDA margins. Staff Management is also a leading provider of managed services, MSP. This management service collects a fee based on the total expenditure of contingent labor procured by their clients from staffing companies. This is a large and growing market, which we believe is less than 20% penetrated. The new service lines we acquired all operate centralized models, with certain processes delivered directly at the client's location. They do not operate local market branches. Patrick Beharelle joined TrueBlue and became President and Chief Operating Officer of TrueBlue Outsourcing Solutions, a new group that will include these newly acquired service lines mentioned here. Each acquired service line continues to report to Patrick and is being led by its current leadership team. The group remains based in Chicago. TrueBlue's existing service lines, which offer specialized staffing services, include on-demand general labor, skilled labor, truck drivers, and our other-focused service teams comprise TrueBlue Staffing Solutions. This group continues to serve a broad customer base in the construction, manufacturing, transportation, waste, hospitality, retail and renewable energy industries through a combination of our local market branches and certain centralized processes. President and Chief Operating Officer of TrueBlue Staffing Solutions, Wayne Larkin, continues to lead this group. The use of recruitment process and workforce management outsourcing is growing quickly in the marketplace. Adding PeopleScout and Staff Management to our service lines dramatically expands TrueBlue's ability to provide these services to customers and also adds to the company's long-term growth potential in these high-demand services. The international presence of PeopleScout, HRX and Staff Management also opens up new international markets to TrueBlue, especially in Australia, where HRX is located, and certain other European and Asian markets where PeopleScout has just gotten started in the RPO business. The TrueBlue Staffing Solutions and Outsourcing Solutions groups are very complementary with each other. The Staffing Solutions group primarily uses a combination of local branches and some centralized processes, while the Outsourcing Solutions group will primarily use centralized processes with certain services delivered on-site at the client's location. We immediately began testing the centralized services from these acquired service lines in our Staffing Solutions group to assist in our objective to reduce our dependency on local branches, something we had been working towards the past couple years. Our new outsourcing group has proven processes that are able to source and onboard applicants with a very low-cost model. During the first half of 2014, we have consolidated about 40 branches and anticipate an additional 20 in Q3. We do not yet have an estimate of how many branches will ultimately be closed, as we continue to carefully analyze the closings day by day and ensure we are not losing any opportunities to serve customers while operating fewer branches. This is mainly happening in large markets where we operate several branches. We are not pulling out of any markets with this approach. We are just executing our model differently based on the use of technology now available to us. A good indicator that we're making progress, we expect, is that our average annual revenue per branch has grown by over 40% in the last 5 years. We expect further productivity gains as we continue investing in processes and technology. I strongly believe by sticking to our strategy of being specialized for our customers, along with our focus of driving our internal efficiencies, we will continue to provide outstanding returns for our shareholders. As we have stated, we remain optimistic about staffing and recruiting sectors. There are strong economic drivers, along with continued regulation, that make our industry an attractive solution for businesses that are growing and need help with workforce solutions. And we remain encouraged by our opportunity to grow our revenue and further expand our EBITDA margins as these strategies are executed. With strong revenue growth and expanding EBITDA margins, our opportunities to provide further shareholder returns is powerful. We will now open up the call for your questions.