Michael Madden
Analyst · KeyBanc Capital Markets
Thank you, Jeff. We were pleased that fourth quarter earnings came in slightly above the guidance range we issued in November. Expense management provided most of the lift as gross margin remained under some pressure in the context of a softer sales environment. Overall, 2015 was a challenging year, but also one of maturing and advancement. We drove double digit sales growth with a solid class of new store openings and continued strength in e-commerce trends, yet our profit margin was below our original forecast as we encountered some macroeconomic issues and experienced some supply chain and peak season challenges. Texas and other oil and energy related areas came under pressure during the back half and given our store concentrations, softer trends there had a disproportionate effect on the overall business. Additionally, a stronger dollar limited business along the border, with those stores also performing below company average. We also experienced higher supply chain costs as port-related disruptions earlier in the year gave way to a compressed merchandise flow ahead of our peak delivery period. Due to timing issues, we delayed the full transition of our e-commerce fulfillment operation to a new facility. This delay coincided with heavier new store activity and an acceleration of the e-commerce business resulting in lower gross margins. While earnings for Q4 reflect these macro and internal challenges, we made significant progress during 2015 to support our growth plans and strengthen the organization for the long term. We continue to upgrade our merchandising efforts. Through the development of our core items strategy, we have prioritized everyday items and that’s providing more stability in our overall results. During 2015, we moved forward on a number of initiatives to improve the interaction between merchandising, visual presentations, stores and marketing. Stronger organizational linkage between these groups is crucial and it’s helping us achieve higher conversion rates in our stores. Conversion improved 3% during the year and provided the lift we needed to achieve overall positive comp sales in our stores as traffic remained choppy. Seasonal, fragrance and housewares provided the strongest category gains during the year and reflect the balance between fashion and core that we are trying to achieve. Our real estate effort has been a positive call out all year. We opened 43 stores in 2015 for 11% square footage growth and we’re planning for 6% to 8% growth in 2016. We’re generating much better consistency across our new store openings as we leverage process improvements and employ a more data driven site selection effort. Our new store activity for 2015 touched 22 states, mostly where we already have a presence, but with concentrations in the Upper Midwest and the mid-Atlantic. We were also able to improve our positioning in several markets through relocations. Our loyalty program and our e-commerce channel are providing a wealth of data on our shopper and we are adding that through a much more analytical site selection process to refine how we look at growth in new and existing markets. Our omni-channel initiatives continue to gain traction and with that scale are becoming more accretive to earnings. Digital revenue increased 38% for 2015 and we’ve made strides to deliver a complimentary experience between the brick and mortar and e-commerce channels which really enhances the customer experience. A good example is promotions, where we’ve been very intentional about offering the same deals through both channels. Ship-to-store continues to drive a large part of the business, accounting for two-thirds of the revenue for the year and providing opportunities for additional sales upon product pickup. Higher ticket categories like furniture, art, and wall décor are popular online and allow us to carry multiple styles that are not available in stores. We are pleased to have implemented our drop ship program during the quarter and we’re optimistic about its impact on the channel going forward. I’d also like to note that we returned $51 million to shareholders during 2015 through a special dividend and share repurchases. We ended the year in a strong financial position with no debt and ample liquidity to invest in the business and execute on our growth strategy. As we discussed in prior calls, we’ve made considerable investments in foundational systems and technology over the last several years. We’ve also added senior level talent in our real estate, marketing, supply chain, information technology, human resources and legal functions. Given our plans to continue to grow the brand and invest in the business, we completed our strategic review during 2015. I want to share some of our conclusions in how we are thinking about 2016 and beyond. On a high level, we are focused on transforming Kirkland’s into a high-performing, nationally-recognized home décor brand of choice, one that delivers a distinctive and a special experience for our customers. We view this vision as a multi-year effort and we are aligning our team around this goal. The core pillars to support that transformation include: improving in-store productivity, enhancing our omni-channel platform, optimizing our real estate and reinforcing a culture of continuous improvement. Over the long term, we believe we can achieve double-digit annual revenue growth and improve our profitability to a high single digit operating margin. I’ll touch on each of these four points. Increasing sales per store is a central part of that earnings algorithm. Driving the average store volume to over 1.6 million will allow us to achieve the scale to support the infrastructure investments we’ve made to support the growing business over the last few years. We are executing on a plan to improve sell-through by driving each leg of the sales model, traffic, conversion, average retail price and units per transaction. Delivering comp sales improvement every year is the hallmark of a high performing retailer. With a more detailed focus on each component of the sales model, we create a better understanding of the drivers of our business and we increase the level of teamwork and accountability. Our marketing efforts will dovetail with that and support near term traffic driving initiatives while positioning us for longer term branding efforts. We’re not assuming a major increase in marketing dollars for 2016, just a more targeted use of that investment. Our customer shops multiple channels and competitors for home décor and we need to make sure she thinks of us early in her buying process. As we focus on 2016, we see conversion and average unit retail as our strongest opportunities to drive comp sales growth. But maintaining share through traffic driving initiatives will be a big part of the plan. Digital business continues to accelerate and we’ve experienced a consistent rate of year-over-year growth across the year. It contributed 7% of total revenue in 2015. We see the potential to increase that penetration to 10%, which represents strong growth when you consider the build in store count that is happening in tandem. Our customers are increasingly more comfortable buying our product assortment online, but they still desire the convenience that the brick and mortar presence provides. This is evident with our high level of in-store pickup. Given the nature of our products and the need to visualize in a home setting, the ability to utilize our stores is very important to them. We’re achieving strong attachment rate on promotions geared to in-store pickup and we’re working on ways to improve the experience by accelerating delivery times. Many of our initiatives during 2016 to drive this part of the strategy involve the supply chain. We are in the process of moving into a separate e-commerce fulfillment center and it will be up and running over the next few weeks. This move will allow us to increase efficiency in the operation and handle larger volumes as we enter the peak season, enabling us to continue to grow the digital business in the neighborhood of 25% annually going forward and improve our service levels. With regards to real estate growth, we’re taking a holistic approach to existing and potential markets that takes into account the optimal brand penetration, given both in e-commerce and brick and mortar presence. We continue to see a path to 500 stores, but we want to make sure that our unit growth complements our e-commerce growth and vice versa. In this environment, a moderated rate of store growth is not really a bad thing. The 2015 class of stores is performing well, but given the continued acceleration of the digital business and our supply chain initiatives, it makes sense to be calculated. As I’ve mentioned, the improvements in our site selection model have been a big part of our success. Now that we have customer and psychographic data informing the process, we are moving to better understand competitive dynamics. We are also putting a major emphasis on continuous improvement to position the organization to respond capably and nimbly through systems and processes. A big part of long-term success comes from getting better at the little things every day. We’re making this a priority within our organization and we see this as a real opportunity. We are already addressing and making changes to key business processes, such as new store openings, ship-to-store, core product replenishment and we are working on reviewing our incentive plans in the field to back up our strategy and our vision. The goal of our continuous improvement activities will be to build upon the expense leverage we began to see in 2015. I’ll now stop and turn it over to Adam to discuss the financials. Adam?