John Dillon
Analyst · Craig-Hallum
Thank you, Ryan. Good afternoon, everyone, and thank you for joining us today. I'm pleased to announce positive results for the quarter. Total sales of $11.6 million, FST, food service technology, recurring revenue up sequentially, little over 15%, despite the loss of a large customer early in the quarter and continued signs of stabilization in our casino and gaming market. So let's go through some of the highlights for FST, again, that food service technology. It had a strong quarter and it's showing early signs of building momentum. We generated total FST revenue of $4.2 million, up 7% year-over-year and 27% sequentially, that would be last quarter to this quarter. Our FST recurring revenue was $2.8 million, up 12% year-over-year and 15% sequentially, mostly on strength from several of our large chains. And despite the loss, again, of the large customer in April that we discussed on our last call. Our FST hardware revenue was flat year-over-year, despite the loss customer, but generally grew sequentially, up 57% from Q1 this year, and in the quarter we sold almost 1500 units -- 1500 terminals. We believe we're starting to see some really success from the reorganization and refocusing of our FST sales group and our go-to-market, GTM. These were key initiatives where we placed a heavy focus last year and continue to fine-tune the process as we go forward. We've got the right pieces in the right places working on selling the right accounts, and this quarter's results reflect the beginning stages of what I consider growing success. We're executing well with the continued focus on the blocking and tackling needed to build our business, and yet I'd like to reiterate that results may continue to be lumpy until we are at some degree of scale, clearly. Yet, however, we are positive about the progress we've made so far. The rollout of the Terminal 2, the BOHA! back-of-the-house automation platform to our international QSR customer that we've talked about, reference on prior calls, continue to be a solid success. As many of you have already seen in June, we announced that we had sold Terminal 2s to 200 Italian locations, marking the fifth new international market that we've garnered. Additionally, we've approved pending but expected for several other international markets representing over 3,500 additional locations, and we have confidence that we'll begin selling into these locations before the end of the year, 2024. These are completely new markets for us that have never, in customers before, necessarily, and never before had BOHA! products in use, meaning that many franchises are recognizing unique benefits and cost savings associated with the TransAct BOHA! platform, more or less for the first time. So we're very excited about that progress. We also announced the new win domestically with Jet Food Stores, a C-store chain in Georgia, which will deploy the Terminal 2 for date code and grab-and-go labeling across 42 locations. One of the major benefits of the BOHA! platform is the ability to stay in compliance with FDA labeling requirements for food -- fresh food offerings. This is a primary focus for this particular client. We've already begun rolling out the terminals and expect to be finished with this rollout by the end of September. We'll continue to receive very positive feedback on the Terminal 2 from both customers and prospects, as we see existing BOHA! customers our users converting from prior generations, the earlier generation of the AccuDate and the original BOHA! Terminals. They're moving to the new BOHA! Terminal 2. So we're very happy about that. And that's great progress. We believe the momentum will continue to build. So it's all good there. We also posted good showing on the new logo line, adding 13 new BOHA! customers in the quarter, representing a potential deployment, approximately 2,800 units total in the future. Additionally, our new pipeline remains strong with the quarter-over-quarter difference in our rolling four-quarter pipeline holding steady, with a slight dip of a little bit less than 10%, mostly at the end of the pipe, in other words, four quarters out. And as we continue to refresh the pipeline with new engagements and new discussions, that four quarters out will begin to grow. And we have plenty of pipe, we have plenty of revenue and potential in the pipe to cover the near-term new quarters out that we can easily see. Moving on to the casino and gaming market, we reported revenue of $5.3 million down a lot from 56.2% from the prior year. But we've been discussing the dynamics around this market for the past several quarters, and primarily in the context of competition and inventory supply. So let me comment first on the competitive side. We've mentioned last quarter we've seen a re-entry into the marketplace from our main competitor. We continue to take the steps necessary to retain newly one market share and are confident that we have fortified our positions well enough to continue to hold on to these market share gains. We are also confident in our strategy and ability to adjust as needed and believe that we are approaching the new status quo. So that's generally pretty good news. And second, on the inventory side, we've pinpointed two particular slot OEMs, one domestic and one international, who are still working through their oversupply situations. These two manufacturers purchased a very large quantities of printers, from us during the supply chain crisis and are still sitting on some units. The other slot OEMs we work with have by now more or less returned to normal supply amounts. So as we move through the year, we believe this dynamic would continue to trend towards normalization. It hasn't happened yet, but we're on the way there. So we're also seeing positive signs around our Epicentral promotion and purchasing systems, such as the two resort women, Macau, we announced in June. This was a blue chip globally renowned casino owner and operator who signed up for a 200 game deployment on their floor. This will allow the floor managers to push promotional offers in real time while the guest is playing. And this allows the casino to extend time on device and player spends on average. So this has a really big ROI for the casino and the casino floor. The system pairs seamlessly with our products, our Epic Edge and our Epic 950 TITO. TITO is ticket-in/ticket-out. These printers increase profits and improve guest satisfaction when they're paired with the Epicentral. So that's really good news and good progress. Next, I wanted to discuss our strategic review process, which I didn't do a good job of on the last earnings call, but I'm trying to get better. So trust me on this. What we last provided was an update in June. And as we mentioned in our earlier release, we have engaged with a number of different outside parties since then and are in various stages of discussions on alternatives. We're going to continue working assiduously on this process until we have determined what an optimal outcome looks like for the company and perhaps more importantly for its stakeholders. Trust us, we're doing everything you'd want us to do. We'll update everyone via the appropriate channels as soon as we have something that we can talk about, as soon as we have something more to talk about. Finally, before passing the call over to Steve for some closing remarks about the financials, I want to discuss our 2024 financial outlook. While we are still maintaining our current total net sales estimate of between $45 million and $50 million for the year, we are raising our adjusted EBITDA guidance to between a negative $1 million and a negative $2 million which is an improvement over the range we provided before, which was a negative $2.5 million and a net to a negative $3.5 million previously. This is due to our success in controlling costs, allowing more revenue to flow to the bottom line than we previously anticipated. So clearly, we feel we're making good progress on the FST side and seeing the first signs from our earlier initiatives. We're pleased with the sequential increase in number of terminals sold, as well as our sequential increase in recurring revenue. Combined with the continued normalization of our casino and gaming business, we're also optimistic about the remainder of the year. So with that, I'd like to pass the call over to Steve for a more detailed review of the financials. Steve?