Ralph de la Vega
Analyst · Goldman Sachs
Thank you, Rick, and good morning, everyone. It's good to have this opportunity to talk with you again. As Rick said, we have a tremendous Wireless growth quarter, everything we could hope for and more. Now what you keep hearing again and again is record. As you can see on Slide 7, record sales of integrated devices, record gross adds, record customer upgrades, record third quarter net adds of 2.6 million, record Wireless Data sales. We also had the best ever third quarter total churn, our seventh consecutive quarter of growth in postpaid ARPU, and we added 1.2 million connected devices in the third quarter, setting the pace for the industry. These were simply the best Wireless volumes we've had in any third quarter in our history, off the charts. But you know what, we believe that we're just scratching the surface here, especially when you consider three areas where the potential is huge. First, we still see a lot of growth opportunity with integrated devices. About 57% of our postpaid base have these devices, but our sales rate is more than 80%. Second, we believe emerging Wireless devices are just beginning to take off. And third, the business phase is just beginning to fully integrate mobile data in their operation, lots of opportunity there. So we're very pleased with our third quarter results and even more excited about the opportunity that lies ahead. With that overview, let me drill down and cover Wireless results, starting with revenue and subscriber trends on Slide 8. Our results this quarter showed the strength of our focus on data and ARPU growth. In the third quarter, we accelerated both revenue growth and subscriber growth. Total Wireless revenues were up $1.6 billion or 11.4%, and Wireless service revenues grew 10.5%, up more than $1.3 billion versus the third quarter a year ago. Mobile broadband and strong data adoption drove our seventh consecutive quarter of postpaid ARPU gain, a record unmatched by our peers, up by 2.0%, which includes about 40 basis points of pressure from properties acquired from Verizon Wireless. For the third straight quarter, we set a new record in terms of total net adds. Strongest first quarter ever was followed by our strongest second quarter ever and our strongest third quarter ever, with 2.6 million net adds. Postpaid net adds were about 750,000, up 50% sequentially. Prepaid net adds totaled more than 320,000, with continued strong sales of the iPad 3G. Customer response has been very strong since the iPad 3G was first introduced in late April, and we expect that momentum to continue as we go through the fourth quarter. We also added 1.2 million connected devices to our network in the third quarter. This is terrific business for us, lower ARPUs, but higher margins and low churn, and we're still in the starting blocks with this terrific opportunity. These results clearly demonstrate the benefits of our mobile broadband strategy. When you look at our net adds, our ARPU gains and churn improvement is clear that our subscriber metrics have never been better, and they continue to go in the right direction. One of the key drivers behind our Wireless growth is our integrated device strategy. The details are on Slide 9. The rapid adoption of powerful integrated devices has revolutionized our industry, and customer response continues to be incredible. In the third quarter, more than 80% of postpaid sales were integrated devices. In the third quarter, we had our largest integrated device quarter ever, signing up more than 8 million subscribers, including both upgrades and net adds. We added 3.8 million 3G postpaid integrated devices in the quarter, up more than 14 million in the past 12 months, and ARPU for integrative devices continues to be 1.7x our other devices. And these subscribers tend to be very sticky for us. Approximately 80% of these subscribers are on family or business-related plans with churn levels well below our average. These results also reflect another record quarter for iPhone activations. More than 5 million were activated during the quarter. That's more than 60% higher than our previous records, and sales continue to be strong. As a result, data revenues also continued to be strong. We grew Wireless data revenues by more than 30%, up more than $1.1 billion year-over-year. This was also our first full quarter of our new pricing for Wireless data, and the initial results have been very positive. We're also seeing more customers being drawn to upgrade to integrated devices, adding data plans at the lower price point and then they can migrate up after data needs grow. Our network today supports more integrated devices than any of our competitors and more data traffic than any of our competitors, and we lead in connected devices. Slide 10 shows how we built this leadership position. We have the best portfolio of integrated devices in the industry, using all major operating systems. That includes Android, RIM, Apple OS, webOS, Symbian. And last week, we announced the addition of three new devices using Windows Phone 7, our portfolio keeps getting better. Three new Motorola Android devices are scheduled for the fourth quarter, giving us seven great Android devices for our company. Plus the BlackBerry Torch, which is exclusive to AT&T, continues to do well, and we just announced that we're launching the Motorola ES400, which is a rugged device for the Enterprise space. In addition to these handsets, we're launching HSPA+ and LTE data cards like the Shockwave from Sierra Wireless and the Adrenaline from LG. The Shockwave will allow our customers to connect to our HSPA+ network, and the Adrenaline is our first LTE upgradable device. We also offer some great emerging devices including the iPad, which begins selling in our stores next week. Our formula is great devices plus a great mobile broadband network, and we're in terrific spot for both fronts. We have a terrific technology pack for customers. Our strategy to continuously upgrade network speed place with the strength of GSM technology and provides the most elegant path to LTE with backwards compatibility at every step. Slide 11 has more details on our network path. Let me say that we're really excited about our network road map. We have the nation's fastest mobile broadband network today, and the best transition plan in the market. Because of the technology choices we have made, we will have a significant advantage for the next couple of years at least, and customers are starting to get it. This year alone, we already spent almost $6 billion or almost half of our capital expenditures so far this year on Wireless-related investments. Now here's the progress we're seeing from those investments. Earlier this year, we completed the HSPA 7.2 software upgrade, making the nation's fastest mobile broadband network even faster. Now we're in the process of deploying HSPA+ to our networks. This will again allow us to increase our network speeds, and we expect the software upgrade to be completed by the end of this year. And all the while we're making progress with our backhaul upgrades, executing a very aggressive investment and deployment program. This backhaul expansion is critical today and is the foundation for LTE. The same work has to be done to handle the massive growth in mobile broadband. What all this means for our customers is a great experience leading into LTE. We will not have the fall back issues that CDMA customers will have as they move from 4G back to CDMA Rev A speeds. Our LTE trials are currently underway in Dallas and Baltimore, with an expected launch in mid-2011 to reach 70 million to 75 million POPs by the end of next year. Customers who are excited about 4G and over the next couple of years, they will expect the smooth, fast ride to 4G, and that's what we plan to deliver. We believe this gives us a great position to continue to capture growth in mobile broadband. Now I'd like to discuss how these network initiatives, along with subscriber and revenue growth, is impacting our Wireless margins and operating income, and those details are on Slide 12. Obviously, the record quarter for integrated device sales, which includes about 2 million incremental iPhone activations, had an impact on our Wireless service margins. Absent the costs associated with these additional activations, service more just would have been similar to last quarter. But it is important to keep in mind the long-term benefits these customers bring including lower churn, higher ARPUs and strong data growth. In the third quarter, our Wireless OIBDA service margin was 37.6%, down from the year-earlier quarter. We believe the impact of margins will be temporary, and our expectations for total year Wireless OIBDA service margins continue to be in the low 40% range. Looking at Wireless operating income, you can see the trends that I am talking about. While the third quarter operating income was relatively flat year-over-year, year-to-date Wireless operating income is up 15% year-over-year to reach $11.8 billion. Now let me turn and cover consumer Wireline results, starting with the U-verse update. Slide 13 has the information. We had another solid net add quarter in U-verse TV subscribers, helping drive the first year-over-year growth in consumer revenue in more than two years. We had an increase of 236,000 U-verse TV subscribers, bringing our total to 2.7 million, up more than 900,000 over the past year. Broadband and U-verse Voice over IP attach rates remain very high. More than 3/4 of U-verse subscribers have a triple- or quad-play bundle with us, and we had a very nice rebound in our total broadband adds, up about 150,000 for the quarter. This has led to improved consumer ARPUs and revenue trends. In the third quarter, Wireline IP revenue, and that's U-verse services plus non-U-verse broadband, grew 30%. These revenues now represent more than 42% of total Wireline Consumer revenues, up almost 1,000 basis points over just a fast year. ARPU for U-verse triple-play customers was about $160 in the third quarter, up 14% year-over-year. The U-verse TV experience continues to receive positive customer feedback. The latest J.D. Power study ranked us the highest in every region where we were ranked. We continue to add new features that take advantage of U-verse's IP TV platform. For example, we are the first U.S. TV provider to allow customers to use their Xbox 360 as a TV receiver. This replaces a need for an extra receiver and allows customers to receive chats and game invitations while watching live TV and switch seamlessly from game to TV mode. And the U-verse Mobile app allows customers to download and watch hit TV shows and much more. It's available on four operating systems, including Android and the new Windows Phone 7. Innovations such as this has helped U-verse transform our Consumer business. We're confident this transformation and the positive impact it has on revenues will continue. Rick, that covers Wireless and Consumer, and I'll turn it back to you.