Welcome to the Synchrony Financial First Quarter 2015 Earnings Conference Call. My name is Vanessa and I will be your operator for today's call. At this time all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. Please note that this conference is being recorded. I will now turn the call over to Greg Ketron, Director of Investor Relations. Mr. Ketron, you may begin.

Thanks, operator. Good morning, everyone and welcome to our first quarter earnings conference call. Thanks for joining us this morning. In addition to today's press release, we have provided a presentation that covers the topics we plan to address during our call. The press release, detailed financial schedules and presentation are available on our Web site, synchronyfinancial.com. This information can be accessed by going to the Investor Relations section of the Web site. Before we get started, I want to remind you that our comments today will include forward-looking statements. These statements are subject to risks and uncertainty and actual results could differ materially. We list the factors that might cause the actual results to differ materially in our SEC filings, which are available on our Web site. During the call, we will refer to non-GAAP financial measures in discussing the Company's performance. You can find a reconciliation of these measures to GAAP financial measures in our materials for today's call. Finally, Synchrony Financial is not responsible for and does not edit nor guarantee the accuracy of our earnings teleconference transcripts provided by third parties. The only authorized webcasts are located on our Web site. Margaret Keane, President and CEO; and Brian Doubles, Executive Vice President and CFO, will present our results this morning. After we complete the presentation, we will open the call up for questions. Now it's my pleasure to turn the call over to Margaret.

Thanks, Greg. Good morning, everyone. Thank you for joining us today. I'll start on Slide 3; the overall fundamentals of the business remain strong in the first quarter with net earnings of 552 million or $0.66 per share. Our growth drivers continued their solid trends helping to drive purchase volume of growth of 10%, loan receivable growth of 7% and platform revenue growth of 5%. We're seeing the impact of compelling new value propositions such as The Sam's Club 531 cash back program which was recently recognized with a PYMNTS.com innovator award. Programs like this demonstrate the impact of engaging deeply with partners to help them develop innovative and effective ways to drive sales. Our focus on enhancing value for our partners and cardholders through digital offering has also helped to drive significant increase in online purchase volume. For the first quarter, digital purchase volume increased 18% compared to prior year. I will spend a few moments this morning outlining how our digital, loyalty and analytics capability are bringing value to our partnership. Asset quality improved with a 33 basis point decline in the net charge-off rate and a 30-basis point improvement in delinquency. Expenses were in line with our expectation impacted by investments we made to support the build-out of our standalone infrastructure as well as to help grow the business. We continue to generate solid deposit growth with the process increasing 8 billion or 28% over the first quarter of last year to 35 billion. Deposits now comprise 59% of our funding sources. And our balance sheet remains strong with Tier 1 common capital of 16.9% and liquidity of 14 billion at quarter end. Moving to our business highlights, we continue to capitalize on new business opportunities, forging partnerships across all three of our platforms. We extended our…

Thanks Margaret. I will start on Slide 7 of the presentation. In the first quarter the business earned 552 million of net income which translates to $0.66 per diluted share in the quarter. Overall, the company continued to deliver strong top-line growth with purchase volume up 10% and receivables up 7%. Net interest income was up 5% compared to last year. This includes the impact of higher interest expense driven by the funding that was issued to increase liquidity in the third quarter last year. Interest income was up 7% which is in-line with our receivables growth. RSAs were up 66 million or 11%, driven by growth in the programs and improved credit performance compared to last year. RSAs as a percentage of average receivables were 4.5% for the quarter consistent with the trends in both 2014 and 2013. We do expect the RSAs to trend just under the 4.5% level for 2015, consistent with what we communicated back in January. The provision declined 77 million or 10% compared to last year. The decrease was driven primarily by improving asset quality trends. There are a couple of things worth pointing out here. First, 30 plus delinquencies declined 30 basis points versus last year to 3.79%. And the net charge-off rates fell to 4.53% which is 33 basis points below last year. Our reserve coverage was fairly consistent compared to the first quarter last year, up slightly from 5.52% to 5.59%. Measured against the last four quarters of net charge-offs the coverage remained relatively stable at 1.26 times. Other income decreased 14 million versus last year. The main driver here is higher loyalty expense related to the new value propositions we launched in the third quarter of last year. Interchange was up 24 million driven by continued growth and out of…

Thanks Brian, I’ll close with the summery of the quarter on Slide 12 and then we’ll begin the Q&A portion of the call. During the quarter we exhibited strong broad-based growth across several key areas, continuing the momentum we've generated over the last several quarters. We continue to make our cards valuable to consumers, retailers and merchants. Notably in the first quarter we announced that our card would be available on the new Samsung Pay mobile wallet. Leveraging the early investment we made in [indiscernible]. From our business development perspective we continue to win and renew important partnership as well as sign key endorsements and maintain a healthy pipeline of additional opportunities. Our focus is steadfast; we will continue to deliver value to our partners and customers while leveraging strong engagement, innovation and advanced analytics to drive growth. At the same time we remain acutely focused on our preparation from separation from GE and look forward to providing update as we move closer to the finish line. I will now turn the call back to Greg to open up the Q&A.

Thanks Margaret. That concludes our comments on the quarter. Operator we’re now ready to begin the Q&A session.

(Operator Instructions). And our first question comes from Moshe Orenbuch with Credit Suisse.

I guess you had 7% growth in receivables and in core platform and across the company, in what is now turning out to be a little bit more sluggish probably industry setting than we had been thinking just a couple of months ago. Can you talk a little bit about how much the industry setting effects that and what might happen if things were to get a little better from a consumer stand point?

This is Brian. I think it certainly impacts it a little bit. Retail sales in January and February were pretty soft. They came back a little bit in March; we saw a little bit pickup as well in our sales which is maybe a positive. I don't think it's enough to really read too much into it. If you look at our growth year-over-year certainly the value proposition that we rolled out in third quarter helped us a bit. If you adjust for portfolio exit our active accounts were up 8%. We’re also seeing pretty good purchase volume per active account; it was up 6% versus last year. So that tells you that even though we’re in a relatively weak retail sales environment. Consumers are still seeing real value on our cards and they are spending more on their accounts which is a positive. Online sales were up 18% that continues to be a positive for us, and then if you look at CareCredit and payment solutions specifically as we talked about in the past one of the things that’s benefitting our results here a little bit is just the amount of reuse that we’re getting on the cards. It's the reuse for CareCredit as a percent of purchase volume was about 49%, that’s up 45% last year. So that continues to grow, which is helpful. Payment solutions reuse was 26% which is up a little bit versus last year as well. So a lot of what we’re doing to market to consumers in both of those platforms and create awareness around where you can use the cards is helping. As we said back in January -- we were calling for retail sales to be in the 2% to 3% range, so our 6% to 8% receivable forecast was really based on that. So we didn't really have a lot of lift in the numbers based on retail sales. So I would say they are coming in a little bit below what we expected but not that dramatically off.

Got it. Just on a completely separate topic Brian. You mentioned marketing growth it looks I guess form the slides that the market expense actually flat in that, was it investments in other areas that were part of marketing?

There is a couple of things going on there, if you look at just the marketing line, we made continued investments in the program that was offset by lower marketing spend on retail deposits. And so one of the dynamics that you see when you look year-over-year, when we were in the first quarter of 2014 and we’re really ramping up the deposit platform ahead of the IPO we are spending a lot of marketing related to retail deposits. Fast forward to the first quarter 2015 and we were -- we were still growing retail deposits but we were in an excess liquidity position so we saw that as an opportunity to dial back a little bit on the marketing spend related to deposits. So what you really got is incremental investments in the programs offset by lower spend on retail deposits.

Our next question comes from Sanjay Sakhrani with KBW.

I guess I had question on liquidity, understanding you guys want to stay on the conservative side. Could you just talk about how liquidity will ramp or not going forward just based on growth and then maybe how you might be able to reallocate some of the investments that you are investing in towards a little bit higher return type of assets? Thanks.

Sure, so it's a little bit -- going from the fourth quarter to the first quarter you're always going to see an increase in liquidity just given the pay down on receivables. So we definitely saw that in the first quarter. We did us about 2 billion of that excess liquidity to make prepayments on the GE Capital and the bank loan, so as you know as we said in the past if we have the opportunity to optimize the amount of liquidity that we're carrying we’re certainly look to do that. I wouldn't think about it going forward, I wouldn't think about a step change either up or down in terms of the absolute amount of liquidity that we're holding on the balance sheet. We're going to continue to run a very conservative balance sheet, we think that’s prudent just given we're still building a track record in the capital markets, we've got rating agency consideration, regulatory considerations, et cetera. So I can tell you it’s something we spend a lot of time on. We run lot of internal stress tests. We obviously look at the LCR guidance that's clearly not a constraint for us. We're looking at our maturities coverage and then in quarters where we do think we have an opportunity to use some of that liquidity and take out some higher cost funding and we’ll certainly look to do that. The other thing is that we're looking at -- right now we've got about 40 billion of liquidity, 4 billion of that is in short-dated treasuries, 10 billion roughly is sitting in cash deposits at the FED. We're clearly not earning a lot on that liquidity portfolio. I think that's an opportunity going forward, a great start to move, one may look to do something a little bit different there. We don't have any plans to invest in anything that’s not high quality liquid asset and you’re getting a 100% credit for under the LCR guidance, but there is some opportunity to go out a bit on duration and pick up a little more yield, so you might see us do that in the future.

Okay that's helpful, just a one quick follow-up, it's on the opportunities out there for portfolio acquisitions within the private label area or co-brand area, maybe Margaret you can talk about what's out there. I've heard there is a number of deals up or out for renewal at some point in 2016 through 2017, do you guys have eye an on those as well? Thanks.

So actually we see that our pipeline is pretty strong. I think we've mentioned we invested in additional business development resources and we've really kind of aligned ourselves around the three platforms, so I would say from a pipeline perspective in all three platforms we feel pretty good. I would also tell you that we're seeing opportunities in really two key areas; one is the first one you're saying which is portfolios that are up renewal; that are with competitors that we can go out after; and then the second is startup trust. So I've mentioned in the past that we like startups, many of our big portfolios that we have today were actually startups. So I think the team is diligently focused on growth. I think for us the really opportunity is really insuring that we pick those portfolios that really work for us. As we've said in the past, we have -- the biggest opportunity is really in organic growth. So as we continue to focus on organic we can be a bit choosier on the portfolios we go after to make sure they really aligned with the returns we're trying to achieve for the overall business.

And our next question comes from Ryan Nash with Goldman Sachs.

I just had a question on credit, the provision I think came in the low-end of expectations and your delinquency trends continue to show improvement and Brian I think you've said your outlook is for relatively stable, but how should we think about the trajectory of provisions for the remainder of the year? Should we expect to see losses show any further improvement and could we actually start to see some -- the level of reserves coming down a bit just given the positive improvement in credit losses?

I think, as I've mentioned, the charge-offs for the quarter 30 plus, 90 plus were probably little bit better that we expected. We do we're getting a little of the benefit here on lower gas prices, improving employment helps, but it's really -- it's one quarter so it's hard to draw a much of trend from it at this point. The studies around gas prices say the consumers are -- they're using 25% of those gas savings to reduce debt. We definitely feel like we're feeling a piece of that in the numbers that's why you see the reserve coverage is held pretty stable. We didn't make a big move up or down, it's 5.59%, it was really more or less flat to where we trended all last year; up a little bit for seasonality, but very consistent to where we were last year. So I don't think -- we're not seeing anything absent a little bit of improvement from gas that would prompt us to call anything other than we think we’re in a pretty stable environment right now and we don't see losses creeping up in the next 12 months, we don't see them getting a lot of better from here, add to that the significant change on gas prices.

Got it and then just on your comment Brian about the [NIM] moving back into the 15% to 15.5% range, does that assume any further pay downs to the term loan and could we end up seeing more term loan paid down and maybe replace that with deposits so we could actually see if the [NIM] maybe running above the top end of the range?

We had kind of the base plan that assumed a certain level of prepayments on the bank loan. So that’s already -- a portion of that’s already incorporated in the guidance that we provided back in January. Now in the first quarter we had an incremental opportunity to what we originally forecast and we took advantage of that in the quarter. We don’t see anything incremental to the plan right now, but if we were to find ourselves with excess liquidity again you know our strategy is to make some additional prepayments if we can. The bank term loan facility runs out until 2019, we’re obviously going to prepay it well in advance of that maturity. And we’ll just kind of go quarter-by-quarter here and see if we can lean into it a little bit more.

Got it. If I can squeeze one quick one, last one in there. Margaret just given what we’ve seen across the industry competitively you guys simply in a very good position in terms of your maturities, your partnerships but has here been any consideration to trying to extent some of your bigger partnerships to locking the relationships?

I think we mentioned that we actually have locked in many of our relationships as we were going through the IPO process and into this year. So we’re always looking at ways to extend our partnerships and usually pumping pops up along the way whether it’s a new product they want to roll out or maybe a different value prom. So it’s kind of how we run the business. We’re always looking at ways to really expand and expand the relationships. Right now we feel pretty good where we are, 85% of the retail card relationships are locked up 2019 and beyond. We just did Amazon which was a really nice win for us. There are couple of more we’re working on. So I think this is kind of how we run the business and always looking to see how we can lock those up for a longer term.

Thank you. Our next question comes from John Hecht with Jefferies.

Good morning. Thanks for taking my questions. A little bit -- talk to Moshe’s question on growth; is there any way to attribute either the loan growth or the purchase volume growth to increase penetration in various accounts versus average balance trends at the customer level?

I would say if you look at the industries or the platform themselves we actually saw a very nice growth in our payment solution business and a lot of that was actually attributed to things related to housing, where we saw good and solid furniture sales, our auto business as well in that vertical as well. So I think the positive is that it seems like consumers are back spending on their home and reinvesting in their home; so we see that a positive trend. I’ll turn it over Brian and see if he would add anything else on penetration.

I think the [indiscernible] thing might just be helpful to describe a little bit how we measure our platforms. So if we take retail card we start at the beginning of the year with a sales plan for the retailer that we work with them on and then we measure those retail programs based on gaining penetration. So if the retailer is growing 2%, we’re looking to grow sales on our card at least 4% to 6% and that’s how we measure ourselves. So if you think about how we built the plan, I would assume generally retail sales 2% to 3% and purchase volume for us was 10% and the delta there is largely tender shift from general purpose card, other payment types onto our card.

That’s great color, thanks. Little bit of homer question that I know I can get from the 10-Q but if you have it handed, do you have the net charge-offs on cards versus installment loan versus commercial credit handy?

I don’t think we report that separately.

Okay. Thanks very much.

Sure.

Thank you. Our next question comes from Don Fandetti with Citigroup.

I guess at this point the most probable scenario is you would be regulated as a savings in loan, is there are any chance that you would have to go through formal [CCAR]? And then can you talk a little bit more specifically about a targeted payout ratio as the card issuers tend to have much higher payout ratios for the banks?

Yes, Don you’re right we’ll be regulated as a savings and loan holding company so we’re not technically subject to [CCAR]. It will be up to the FED on what they want to put us through. I can tell you though that we’ve been preparing this we’ll be subject to [CCAR], so we’re running the same stress test, using the same assumptions, building the same models. We’re putting in the same governance processes around our stress test and our capital plan. So that’s how we’re preparing. We do think that whether not we’re subject to the formal [CCAR] the FED is very likely going to regulate us just like they regulate similar banks of our size. So that’s our plan.

Okay.

In terms of payout ratio expectation I think there is a couple of things, obviously we don’t report anything publically on our stress test so it’s tough to get into a lot of detail, but there is a couple of things to think about. First we’re starting up with very strong capital levels and we reported close to 17% Tier 1 common. Business generates very strong returns; the business model is fairly resilient in the stress similar to what you see from the other credit card peers. So we think we perform in a very similar fashion and overtime we would expect to have payout ratios that look very similar to our peers. Did you have one other question?

Yeah Brian, thank you. Margaret is there any update on potential general purpose card issuance and then maybe other additional businesses given the success of your bank so far?

I didn't hear the second part.

In terms of any other potential products that you may look at given the bank success in the [indiscernible].

So we've mentioned in the past that we would like to launch a general purpose Synchrony Financial Card to our bank. The teams are evaluating that and working on it, that will probably be more of a 2016 launch than 2015 launch, but the teams working on that. In terms of other products I think we said we are really looking at the bank platform as a way to launch some other products, like checking, debit, bill pay. So that’s another whole area that team is working on, again I think that will be more over 2016 launch. But plans are in place for that and the teams are hard at work figuring out the right way to do that.

Our next question comes from Betsy Graseck with Morgan Stanley.

Just two questions, one was on the [NIM] pressure that came from receivable yield and I know you highlighted that that was imparted from growth in promotional balances. So just wanted to a sense of how you are thinking about promotional balances, is it little bit more seasonal in the first quarter or should we anticipate a ramp as we go through the year? Just a little on how you are thinking about that.

I would -- we tied it to a promotional balances, it’s really driven by Payment Solutions just having a really great quarter and lot of growth year-over-year, they were up 11%. And if you look at Payment Solutions yield just compared to the average product portfolio or compared to CareCredit or Retail Card it is a lower yielding book. So that’s the biggest driver. I wouldn't assume a ramp or seasonality in that, Betsy, I think Payment Solutions growth is just a little bit better than we expected, which drove a little bit of that yield decline.

Okay.

And then the other factor that did have an impact in the quarter was just -- we did see some higher payment rates, lower delinquencies that obviously has an impact on yield as well. So those are really the two drivers.

So high quality problems?

It’s a high quality problem, we agree.

Okay and then separately on the plan of shifting more private label card to Dual Card. Could we please talk a little bit about plans and strategies and rollout for that and should we be bake in an acceleration in the model?

I wouldn't bake in an acceleration. I think what we are always looking to do is look at growth both from our private label and Dual Card. One of the things we are always looking at is getting more of our partners to participate in the Dual Card and there is still some opportunities there that we are working through. Dual Card definitely is a positive for us in terms of driving growth on the overall portfolio and the other positive it gives us is when we can offer both products in a partnership, a private label and Dual, if we were to hit a cycle or bump, we can always just shift to getting out more private label credit cards to ensure we get the customer card in their hand but really protect us on the backend from losses. So that kind of our strategy and how we think about Dual Card.

Okay and you get some nice [indiscernible] on a Dual Card as well. So again just thinking out loud about how to model that, should we take in -- kind of growth rate that you have been generating recently? Or do you anticipate that there is going to be an acceleration, and I guess your point is more steady state acceleration.

This is a strategy that we've had in place for four years where we start consumers up with a lower line on PLCC and we upgrade them overtime, and that strategy has been pretty consistent. If we are going to change that in future and do something bigger we would always come and we will describe it at that point. But it really is something that’s been fairly consistent I would say over the last three or four years.

Our next question comes from Kevin St. Pierre with Sanford Bernstein.

If you could just approach the competition for existing portfolios from a different perspective. There has been a lot of news flow over the past year plus about retailers looking for potentially a credit utility to use a term that American Express put out there. Are you seeing any shift in your conversations or shift in the market towards retailers who are just looking for the best possible returns for themselves or has nothing changed in your mind?

We haven't really seen a change there. What I would say is that the retailers that we talked to are the partners that we are going after. The number one thing that the retailer really wants is for us to describe how we are going to bring more sales in and how we are going to bring more customers and how we are going to have their customers be more loyal. And they really first start up by focusing on our capabilities and I think things like mobile becoming much more important aspect of their business as well as where we can come in and help them from a data analytics perspective, helping them do the marketing campaigns and really driving sale. We have not seen that shift where they are asking for things what would be outside of the normal things we would in a standard contract. So I haven't really seen any of that in any of the conversations that we've had.

Okay great and separately, on the deposit platform obviously strong growth year-over-year kind of flattish quarter-to-quarter but as you’ve said, you sort of backed off a bit in the marketing. Do you have any sense or any metrics you could share with us in terms of market share gains either of deposits or deposit growth and how you're faring against other direct deposit gathers?

We're definitely taking share, I don't have a specific number for you, but our growth rates have far outpaced direct -- other online direct retail program growth rate, and so that continues to be a big focus for us. So we've been very pleased by the growth that we're seeing. I'd say we're also -- the other place we’re really focused is on retention rates and the retention rates on our CDs. We've bought the platform from that MetLife back in January of 2013. Retention rates were around 80%. They are up to 88% today, so there is -- there is evidence that our efforts there are definitely paying off. We rolled out a loyalty program where out deposit customers depending on how much they have deposited with us and how long they’ve been a customer, they get access to travel savings and benefits. And so we think it's a really -- it's a combination of paying attractive rates, getting the right advertising program in place, but then also offering something else as part of the equation and that's what we're trying to do with the loyalty programs that we've rolled out.

Thank you. And our next question is from David Ho with Deutsche Bank.

Just moving back on the competitive environment, any view on the emerging online lenders and marketplace lenders looking at to obviously just throughout some of your channel like CareCredit and point of sale financings, and also there is obviously more talk about correlation partners in the U.S., do you see that as a threat or maybe on the flipside potentially an opportunity for you guys?

Sure, I’ll take that, I'll take that separately. So the first one; I would say -- we see competition really holding the way it been through this cycle and our pipeline continues to be strong, so we're feeling some of the pressure that I think others are seeing out there particularly on the bigger transaction. So for us, as I said earlier, our pipeline is really robust, we see it strong in all three platforms and we feel really good about where we're positioned. I think on the coalition question, I think it's a really good question. We have some experience in correlations, we have a network called CarCareONE which actually is a network comprised of our retail partners that are in the auto space if you will, and that correlations actually has turned out to be a very positive for us, we're seeing nice growth in that and that's where your card can be used at multiple paces. So if you have a Pep Boys card for instance you can use it in some of the other retail -- auto retailers that are in that correlation. So we like this concept, it's something that we're evaluating to see, could you expand that into other verticals, is there for instance an opportunity in a home vertical for instance, is something we've been talking about. We're definitely keeping our eye on this. I think as consumers shop they continue to look for opportunities rewards and feeling like they need some little lift to shop, so things like creating a correlations and offering rewards across network I think is a really important. In terms of the competition from some of these online [sales], we're really not feeling the pressure from them. I think their products are different, there installment products not revolving. I think Brian mentioned earlier particularly in our CareCredit business, we're seeing multiple reuse of our cards so we've really been able to really gain brand in the market place. And then lastly in terms of how they have to sell into the market, they have to actually sell on the -- and the CareCredit space you're actually going dental office by dental office to try to create an overall business and so we've been at this for our 25 years and we think it's going to them a little bit while to catch up to us. So we feel pretty confident about where we're against those competitors.

Operator, we have time for one more question.

Thank you. Our final question comes from James Friedman with Susquehanna.

Margaret, in your operating remarks you had commented about some of the growth in digital referencing to Slide 4, I realized in the footnotes that it says digital is both online and mobile, I was just wondering if you could parse those a little bit, what do you see in terms of the dynamics of mobile versus online -- yeah I think if you could share with us that, that would be helpful?

It's hard to break that out. We're working on trying to figure out if we can get that metric because to go by a device and so for instance your iPad looks like an online versus mobile phone, so it's a little hard for us to break that out. What I would -- suffice to say, we think a lot of that is happening on, on more of the mobile side and iPad side of things if you will, so little hard to break that out. Needlessness to say, I think all of us now are -- if you could just and by me, how I shop, I think more and more this is a big growth area of us and something that we continue to have to really make that experience for that customer pretty seamless.

Just one quick one follow up, you say that digital growth was 18% year-over-year, is that a lot or a little, could you give us a reference point as to what it was previously as it accelerated?

We think it’s a pretty descent, if you look at it compared to what -- there is a metric out there that says overall in the U.S. it grew 15%, we grew 18%; so I think we are beating out what the norm is. So that’s a measure to go on. Again, it’s just continues grows quarter-over-quarter and it’s not only on sales we see it on everything, the number of logins, the number of people who are on M-service now, the number of people who start mobile and only use mobile in terms of M-service. For us it’s just a metric we continue to watch and know that it’s a very important one and one that just continues to grow from all aspects of the platform.

All right. Thanks everyone for joining us on the conference call this morning, your interest in Synchrony Financial. The Investor Relations team will be available to answer any further questions you may have and have a great day.

Thank you ladies and gentlemen. This concludes today’s conference. We thank you for participating. You may now disconnect.