Liam Fayed
Analyst · Northland Capital Markets
Thanks, Shawn. In the second quarter, SurfOS achieved a major milestone. As Shawn mentioned, we announced Wheels Up as the launch customer for enterprise BrokerOS. It is an initial 2-year term plus an option for a third, and we expect to receive up to $12 million over that period. As we saw with our own business, BrokerOS will allow Wheels Up to replace multiple legacy software systems and improve their sales team's efficiency. Wheels Up is our launch customer for our first commercial product. We still have OperatorOS and OwnerOS to commercialize this year and continue to explore more ways to apply our SurfOS technology even more broadly. We have a current active enterprise pipeline of large operators, brokerages and aircraft manufacturers that we believe could be worth tens of millions of dollars annually in revenue. The second point to emphasize from the second quarter is our expanded partnership with Palantir that we announced in June. Following the success of the Wheels Up enterprise contract, we substantially increased the size of our engineering team to move even faster. In addition, Palantir added business development and commercial go-to-market resources with deep experience in aviation, transportation and logistics, who are directly involved in our enterprise sales process. Through our exclusive agreement, their team is in every enterprise conversation. And when we're in meetings with prospective customers, we bring the support, credibility and technology to close large deals. These commercial resources are what will turn our active pipeline into more signed agreements. We deployed SurfOS features at record pace. Crew reserve optimization, fuel tracking, AI charter price recommendations and AI charter supply sourcing all went live in the second quarter. The common theme across these features is that each is designed to find permanent efficiency gains inside our own organization that strengthen the product for external customers. We also had the honor of showcasing BrokerOS at Palantir's AIPCon in June, where we highlighted the intelligence features and AIP-powered tools embedded in our software. The second quarter proved that the software is needed, the market is ready and it's evolving quickly. The next phase for SurfOS is building on the early success and turning SurfOS into a high-growth, profitable business. Here is what we are focused on for the second half of this year. First, we're working to convert our enterprise pipeline of large operators, brokerages and aircraft manufacturers. Sales cycles for enterprise clients are typically longer and we are targeting at least one additional enterprise contract before year-end. Our pipeline is seeded by relationships we already have, including operators who fly for us, manufacturers we interface with on our aircraft, and brokers already transacting on our platform. This is yet another advantage of our having an operating business alongside our software. Second, we are leveraging Palantir's go-to-market resources, which bring enterprise sales and business development expertise we could not build internally on any reasonable timeline. Third, we are onboarding SMB customers whose sales cycles are considerably shorter and will add additional recurring revenue. In addition, every operator we add expands our three-sided marketplace because their aircraft supply connects into BrokerOS for our brokers to sell. Fourth, we are commercializing our flagship product suite this year. OperatorOS and OwnerOS are both planned to launch commercially in the fourth quarter, taking us from one product in market today to 3. And fifth, we will continue deploying high ROI features faster, proving them in our own airline and charter business, before selling them externally. AI-assisted development and the speed of Palantir's platform have compressed our deployment cycle significantly. The result of these efforts will be high-margin, recurring revenue across a diversified software suite, built by an engineering team deploying features at an accelerated pace. With a healthy customer pipeline, our partnership with Palantir and the right team in place, we're excited to share more wins and updates as we commercialize SurfOS. I will now pass it to Louis, our President of Airline Operations.