Tom Werner
Analyst · Credit Suisse. Your line is open
Thanks, Bob and thank you for joining us. On this call, we will provide an overview of our first quarter performance, address how we are managing during the COVID-19 disruptions and highlight what we are well positioned to emerge from the current environment in a strong competitive position. Let’s start with a recap of our first quarter performance. Please turn to Slide 3. We executed well in Q1 exceeding our guidance by posting positive EBITDA in a seasonably weak quarter. Our U.S. channels business continued to outperformance strength in all three segments, residential new homes, residential retrofit and the commercial dealer channel. Internationally, we saw strong year-on-year shipment growth in spite of the COVID impact starting late in the quarter. We took rapid action both internally and externally to manage our cost structure and ensure supply chain continuity. In spite of the disruption, we continue to invest in our industry leading technology, including next-generation Maxeon technology, Equinox storage and digital. Finally, I want to reiterate that the plan spin of Maxeon is expected to be completed by the end of the second quarter pending regulatory approval and assigning the financial facilities. Now I’d like to spend a few minutes highlighting the actions we have taken to address the current COVID disruption. Please turn to Slide 4. First, our primary focus during this pandemic is the safety and wellbeing of our employees, while working closely with our partners to continue to serve our customers. Some of our key actions include implementation of the work from home program for over 1,500 employees, a rapid and comprehensive transition to online sales in our residential business. Continued investment in our industry-leading technology to position the company for future growth. And finally, implementing actions to streamline our 2020 cash flow and cost structure by up to $100 million with up to $500 million in available liquidity over the next 12 months. I’d like to spend the balance of my time explaining why new SunPower is well positioned for success after the Maxeon spin. Please turn to Slide 5 for a review of Q1 performance in our SPES channels business. Our channels business delivered a very strong quarter, primarily driven by our U.S. residential business installed house rose 50% year-over-year and delivered strong gross margins and what is historically a seasonably [indiscernible] Residential bookings increased 10% year-over-year and our new homes backlog expanded to greater than 45,000 homes. Our installed base now exceeds 2.5 gigawatts and 317,000 customers. Finally, we are confident we have sufficient tax equity and project finance capability to meet our residential and commercial financing needs through 2020, including our recently announced $1 billion loans partnership with Technology Credit Union. On Slide 6, we outlined our leading position in the transition to online sales as well as our success in digitizing the customer process from end to end. We have been investing in digital tools for years and significantly ramped our investment in this area two years ago. Over a year ago, we began direct-to-customer online sales and refined the technology and process to improve close rates. This head start has positioned us well for the COVID pandemic as we were able to quickly train over 2,000 members of our dealer network using our existing tools and training procedures. As a result, our channel has been able to transition quickly and comprehensively to an entirely online approach. More than 95% of SunPower generated appointments are now conducted virtually and subsequent installations completed with low customer contact. Additionally, we recently rolled out a zero down plus six months on us lease and loan programs to drive further demand through our online channels. Our rapid transition to online sales was enabled by the SunPower Design Studio application, which allows homeowners to design solar systems on their own roof in real time. Since rolling this ad in Q3 of last year, SunPower customers have already completed more than 40,000 designs. SunPower Design Studio reduced it design turnaround times from 30 minutes to 30 seconds, allowing homeowners and their virtual sales representatives to create and review a variety of solar design options in real-time. Finally, we recently launched our mySunPower dealer portal across all our channels, any point digital signatures on all documents necessary to complete a system sale. Also we are working closely with local jurisdictions to accelerate remote site inspection and permitting as part of mySunPower platform. In summary, our investments in digital are driving lower customer acquisition costs, streamline sales and installation process and providing our customers with the superior experience. As we look forward to the current quarter, our digital platform is playing a key role in our efforts to manage the business through the current disruption. While we expect Q2 to be challenging, we encourage that demand trend stabilized by mid April and have shown improvement over the last two weeks. I’d now like to review some key elements of our strong competitive position in U.S. residential, small commercial channel and new homes markets. Please turn to Slide 7, first, our unmatched residential and commercial dealer network. Our dealer network now in seats 500 partners nationwide, including 35 SunPower branded master dealers. Our master dealers accounted for a record 50% of our revenue in the first quarter. We added three new master dealer partners during the quarter and expect this group of loyal partners will continue to drive a large portion of our sales. We also continue to see significant expansion of our unique small commercial dealer network where Q1 2020 volume was twice the same quarter as last year. Next let me review our continued leadership in the new homes market. Our market share in the new homes market remains above 50% with strong growth driven by the California new homes mandate. Our contracted new homes backlog exceeds 180 megawatts. This leadership position is built on sales to 18 of the top 20 California home builders. We have over 600 active home communities in development right now. This past quarter we reached a major milestone with KB Homes where we installed our 10,000 system. Despite the current disruption new home installations are proceeding and we expect the top 50,000 cumulative installations by the end of the second quarter. To further our lead in this market, we are developing an array of new products specifically designed to the new homes market that we will be announcing shortly. Please turn to slide 8 where I’ll provide an update on our Equinox Storage Solution. Equinox storage is a next major evolution of our Equinox energy platform, giving homeowners more freedom from utility outages and expensive peak electric rates. With Equinox, homeowners can store energy for full or partial home backups during blackouts and reduce daily peak electricity consumption. Most importantly, Equinox storage is the only fully-integrated residential system designed, engineered and warranted by a single company. Equinox storage also offers residential customers significant advantages compared to our competition, including longer lifetime, fewer boxes on the wall, modular footprint and a superior warranty. Equinox storage is expected to have a significant incremental impact on our residential business beginning in the second half of this year. Customer demand for our solution is very high, particularly in California. We are beginning sales and installations through our direct channel this quarter and will expand to our dealer network early in Q3. Finally, I’d like to briefly cover our Commercial Direct business on Slide 9. We undertook a major restructuring of our Commercial Direct business starting in the second half of last year. We’re beginning to see the benefits as efficiency outperformed our forecast in the first quarter. We expect sequential improvement through 2020. For the quarter, we achieved a number of important milestones. The business is close to breakeven on EBITDA basis and we expect profitability in the second half of the year. We significantly improve the overall cost structure with the business. We continue to add to our backlog we now have 90% of our forecasted 2020 business currently contracted. We are on track to achieve our target model of margins in excess of 50% and are driving the positive cash flow by the end of the year. Demand for our Helix Storage product remains high with attach rates in excess of 30%. We expect that this program will drive material adoption and storage with new customers across our 1 and across our 1.5 gigawatt installed-base. Finally, we are seeing minimal COVID impact on our commercial business given the longer lead times in essential services status with local authorities. With that, I’d like to turn the call over to Jeff Waters, CEO of SPT and future CEO of Maxeon. Jeff?