Welcome to the SPS Commerce Second Quarter 2017 Earnings Conference Call. [Operator Instructions]. As a reminder, this conference call is being recorded. I would now like to turn the conference over to Ms. Nicole Gunderson, Investor Relations. Ma'am, you may begin.

Good afternoon, everyone and thank you for joining us on SPS Commerce's second quarter 2017 conference call. We will make certain statements today, including with respect to our expected financial results, go-to-market strategy and efforts designed to increase our traction and penetration with retailers and other customers. These statements are forward-looking and involve a number of risks and uncertainties that could cause actual results to differ materially. Please note that these forward-looking statements reflect our opinions only as of the date of this call and we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Please refer to our SEC filings as well as our financial results press release for a more detailed description of the risk factors that may affect our results. These documents are available at our website at spscommerce.com and at this SEC's website, sec.gov. In addition, we're providing historical data sheet for easy reference on the Investors Relations section of our website, spscommerce.com. During our call today, we will discuss adjusted EBITDA financial measures and non-GAAP earnings per share. In our press release and our filings with the SEC, each of which is posted on our website, you will find additional disclosures regarding these non-GAAP and adjusted EBITDA measures, including reconciliations of these measures with comparable GAAP measures. And with that, I'll turn the call over to Archie.

Thanks, Nicole and welcome, everyone. We had a great second quarter. Revenue grew 15% to $54.3 million, recurring revenue grew 16% and adjusted EBITDA grew 35% to $7.7 million. It is more crucial than ever for retailers and suppliers to have a truly omnichannel strategy, to reach the greatest number of consumers. And in order to succeed, they must deliver the best possible experience across all shopping channels. The SPS Commerce network empowers retailers and suppliers to communicate and collaborate in real time to address changing consumer demands in the omnichannel era. Our broad network and cloud platform places us at the center of the retail ecosystem. And the increasing need to adopt to omnichannel strategies continues to drive our success. To remain ahead of the competitive curve, retailers and suppliers must have a well-tuned, agile supply chain that can seamlessly get consumers what they want, when they want it. As retailing becomes more and more complex, solutions created for single-channel shopping are no longer sufficient. Throughout 2017, our team has been working to roll out the next generation of our web fulfillment product to our customers. The first of its kind solution, moves beyond traditional EDI and allows us to develop more strategic, consultative relationships with our customers. It provides users actionable insights and recommends the highest priority actions to take, enabling them to increase their efficiency and serve the needs of consumers better than ever before. I want to commend the hard work of our customer success, product and technology teams, who built this exceptional product and successfully rolled it out to our customers. This next-generation product has received phenomenal feedback from our customers. Cashout Company , Something Special Deli Foods and B&G Enterprises are 3 of our suppliers, who are using the new web fulfillment. They highlighted…

Thanks, Archie. We had a great second quarter. Revenue for the quarter was $54.3 million, a 15% increase over Q2 of last year and represented our 66th consecutive quarter of revenue growth. Recurring revenue this quarter grew 16% year-over-year. In Q2, the total number of recurring revenue customers increased 4% year-over-year to approximately 25,200 and wallet share increased 11% year-over-year to approximately 8,000. For the quarter, adjusted EBITDA was $7.7 million compared to $5.7 million in Q2 of last year. We ended the quarter with total cash and marketable securities of approximately $164 million. Also we currently have 283 quota-carrying sales headcount in line with our expectations. Now turning to guidance. For the third quarter of 2017, we expect revenue to be in the range of $55.8 million to $56.3 million. We expect adjusted EBITDA to be in the range of $7.4 million to $7.9 million. We expect fully diluted earnings per share to be approximately $0.05 to $0.07 with fully diluted weighted average shares outstanding of approximately 17.7 million shares. We expect non-GAAP diluted earnings per share to be approximately $0.18 to $0.20 with stock-based compensation expense of approximately $2.6 million, depreciation expense of approximately $2.1 million and amortization expense of approximately $1.2 million. For the full year, we expect revenue to be in the range of $220.2 million to $221.3 million, representing 14% growth over 2016. We expect adjusted EBITDA to be in the range of $32 million to $32.5 million, representing 21% to 23% growth over 2016. Our philosophy on margin expansion remains the same and we expect to invest any additional upside back into the business. We expect fully diluted earnings per share to be in the range of $0.40 to $0.42. We expect fully diluted weighted average shares outstanding of approximately 17.6 million shares. We expect non-GAAP diluted earnings per share to be in the range of $0.86 to $0.88, with stock-based compensation expense of approximately $9.8 million, depreciation expense of approximately $8 million and amortization expense for the year to be approximately $4.8 million. For the remainder of the year, on a quarterly basis, investors should model a 40% effective tax rate, calculated on GAAP pretax net earnings. In summary, we had a strong quarter. And we look forward to expanding our market leadership and remain confident in our ability to achieve our long term targets. With that, I'd like to open the call to questions.

[Operator Instructions]. And our first question comes from Scott Berg with Needham.

Archie and Kim, I have two questions here. Let's start, Archie, with your next-gen fulfillment solution that you highlight. Just wanted to understand, is this solution -- will it help you maybe target new customers? Does it change how your sales force goes to market with the platform? Are the margins any different on this platform, gross margins going forward? Just trying to understand how this might actually change the optics of maybe your P&L.

Yes. A couple of things, Scott. I think, over time, the cost of supporting will actually be lower as it's easier to use and more intuitive which makes that easier to support. I think from a long term perspective, we think it shows well. It's going to be easier to sell. And when we're in a retailer community enablement campaign, many times, they do want to see the underlying technologies that their suppliers are going to use. And again, this shows -- although hard to quantify, I'd much rather be in a sales cycle with our newly imagined web fulfillment project than our old product. So I think it's one of those things that, in general, it should be a very big positive.

Got it. And then a follow-up that I have, Kim, would be on your guidance for the year. Your -- you brought down the top end of your revenue range a little bit versus your prior guidance. Want to try to understand what's guiding that because your ARPU growth in the quarter was -- showed some acceleration. And we know some of the struggles of the enablement campaign side. Just want to see what you saw on the second quarter that changed that number.

Sure. So for the full year, what we did is we took -- we revised or shrunk the guidance. So before, we had a $2 million range. Now we have a $1.1 million range. Halfway through the year, it made sense for us to revise the size of that. So what we ended up doing is we took up slightly the bottom end and we took down slightly the top end. And that's really just reflective of what we see as it relates to the mix of community enablement campaigns for the remainder of the year.

And our next question comes from Matt Pfau with William Blair.

First one, just wanted to start off on how we should sort of think about the drivers of customer additions and average revenue per user growth going forward. It seems like it continues to shift here more towards the ARPU side versus customer additions. And so going forward, should we think of that shift continuing? Or are some of the things that you're doing in terms of the sales force reorganization potentially going to balance that out a bit more longer term?

Sure. So this year, as we've made some previous comments on -- because of a lot of activities happening in the retail space and retailers having to make a lot of change of their back end system, the number of community enablement campaigns that we're seeing this year, compared to prior years, is a bit lighter. If you recall, community enablement campaigns is a big driver in the quantity of customers. And so for this year, what you're seeing is that customer growth number is a little bit lower than what you've seen last year, for example. That's really directly correlated to those community enablement campaigns. Over time, we still believe a mix of both adding customers as well as upselling existing customers and size of customers, all of that factors into the overall recurring revenue which, for the quarter, was approximately 16%. This quarter, it was made up of 4% customer and 11% ARPU. So both are important contributors to the overall recurring revenue. But what you're seeing this year is a little bit more pressure on that customer growth number, primarily attributed to the community enablement campaign.

Got it. That make sense. And then can we also hit on the progress in terms of the sales force reorganization? Maybe any initial results you're seeing. And then also maybe touch on how the move to hiring more senior reps is going for you.

Yes. So obviously, the sales reorganizations took effect January 1. What we're seeing, I think, is a very motivated, qualified sales force. And I think they're very focused on success at this time. These things are never easy. And we did it for the intent of setting us up for the long term. And I think we've accomplished that. And I think our -- as Kim had mentioned, in the prepared remarks, our hiring is in line with expectations and our size of our sales force is in line with expectations. So at this time, about 7 months into it, we feel very good about what we've done and what we've accomplished. And hats off to the team.

Got it. And one quick follow-up on that for me, last one. Did you give a quota-carrying headcount number? If you did, I missed it.

Sure. Yes, we're at 283. And we started the year at 275.

And our next question comes from Patrick Walravens with JMP Securities.

This is actually Natasha on for Pat. What do you think about the pricing of your product? And do you see any changes in regards to pricing going forward? Anything you can tell us about that?

Yes, first up, we think we're in a very solid state on a competitive standpoint on pricing. And I think, long term, we have capability to increase pricing. We think, at this time, we have a very, very large opportunity in front of us and want to continue to capitalize on that. And so pricing is not a significant part of our short term growth strategy.

And our next question comes from Tom Roderick with Stifel.

So I want to follow up on the earlier question just about moving upstream with the sales force here, Archie. And I guess, the question I have been in looking at ARPU and seeing that growing double digits here and accelerating a little bit, can you just talk about the trends in new customer wins, how the ACV trend is shaping relative to what you were seeing with new customer wins, say, 6 months or a year ago? In other words, is that ARPU being driven by newer, bigger logos coming out of the gates? Or is it really being driven by follow-on spec to the installed base?

Well, I think, Tom, it's a little bit of both. And not to be coy about it, but one of the advantages we have as a Software-as-a-Service company is we have a very, very strong land and expand strategy. So we're very comfortable taking a small piece of business. We're very confident in our ability to execute and then expand over time. So although some -- a lot of it will come from upsells, a lot of market from upsells that were sold perhaps in the last 12 to 24 months with the idea was that you're willing to land and expand. But then we're also lending larger and larger accounts. I think it's a -- just a general -- continued general trend for us. And obviously, we have more and more senior reps. And we're having a great deal of success. And a lot has been talked about on how much pressure is on the retailers, but the suppliers and the brands really need to continue to move their businesses as well. And they need to respond to the ever-changing demands of the retailers or responding to the consumers. So that puts us on a good spot from that side.

Good, that's helpful. One more follow-up question for you, Archie, just in thinking about the analytics side of the business. I know this part of the business has been sort of disproportionately hit by bankruptcies and various disconnections relative to retail partners. What are you seeing out of that at this point? Is -- has that segment of the business stabilized? Does it continue to be challenged at a greater level just given incremental bankruptcies and slowdowns on the retail side? How should we think about the impact of analytics, positive or negative, at this point?

Yes. So overall, the bankruptcies that happened last year are drag on this year's growth. Analytics continues to be more challenged in its growth. Fulfillment is actually growing quite nicely. And analytics is more challenging. I think it's a prioritization for the -- for both the retailers and the suppliers. So when we -- we don't give middle of the year percentage number, but you're going to continue to see a slower growth for analytics in the overall for SPS Commerce.

And our next question comes from Monika Garg with KeyBanc Capital Markets.

First is, I think on the last call, you talked about that given the current market conditions, 20% growth could be tough. Maybe could you talk about how are you thinking about the growth rate going forward?

Sure. So nothing's changed in our belief that there's a multibillion dollar opportunity and that's really ours for the taking. We believe we will continue to have lots of opportunity to grow the top line nicely. And we believe that we can get ourselves back to a 20% growth. What we've done, however, is just we've removed the timing associated with when we believe we could get back to the 20%.

Got it. And then different components of the growth, could you walk through, like, hey, maybe 5% coming from enablement campaigns, x percent you expect to as to promote the cloud solutions, maybe could -- and x percent from analytics. Could you maybe talk about different components of the growth?

Sure. The way we look at it is, overall, we think that there's, again, that multibillion dollar opportunity that we're absolutely going after. And we expect that a lot of what we currently have is the way we're going to get there. meaning community enablement campaigns continue to be a large driver and lead generation for us. We also have a great channel sales teams that's also -- drives leads to us. Those 2 lead generations really engine speed into our direct sales force that then translate into that recurring revenue. And we expect that mix of customers to be a combination of customers we get from community enablement campaigns as well as some larger customers as well. The larger customers will show up more on that revenue per customer than the number of customers. So really, you should think of it as basically of the products we have and our go-to-market strategy that we have. All of that will just translate into more and more revenue for us as the years go on.

Then you just were talking about like this year, the growth has been hit because the enablement campaigns were lower than what you expected. Do you think the enablement campaigns run by retailers next year would be more larger or higher than this year then?

Sure. So what I would say is community enablement campaigns continue to be a large portion of our lead generation. Nothing's different there. The comments that we talked about that you also articulated is that some of the retailers, they have more work to do than they had maybe fully appreciated or the time line associated with the investments they need to make in their back end system. And because of that, some of those -- the timing of those campaigns are not in '17. They've been pushed out into future years. As it relates to giving any color or expectation, specifically on 2018, we really give our information as it relates to our expectations for next year. We do that on our Q4 earnings call.

Right. Then just the last one here. I mean, this year the guidance is about 14%, 15% top line growth. If going forward, this is the growth range we're seeing, should we expect -- or is it possible to see higher EBITDA margin improvement in that case?

Sure. So as a business, we believe a balanced approach is appropriate, meaning we continue to grow the top line and we also do deliver profit back to the investor. As it relates to the exact mix in any given year, as you'd expect, there's conversations that we have with the board as it relates to our annual planning and strategic planning. And then we set those annual expectations that we give in the form of annual guidance on our Q4 earnings call. So what you should expect as a balanced approach is something that we believe is appropriate for the business. The exact mix between what is the top line growth and the profit is something that we discuss on an annual basis.

And our next question comes from Jeff Van Rhee with Craig-Hallum.

Just a couple for me. First, I guess, with respect to sales, the gross sales churn, how has that trended compared to historical? Obviously, with the reorg, you would expect that to uptick some. Just some color on how that gross churn has trended relative to expectations and historical norms. And then sort of in conjunction with that, the expected trajectory in terms of the ramp to productivity as well, sort of on track with was laid out by Dan and the team at the start of the year ahead, behind. Any color there would be great.

Yes, as one would expect, it's slightly higher than historical levels. But I would say it's better than we had anticipated and had expected, so feel pretty good about that. As far as ramp, I think the ramps are relatively constant. We might see a slight improvement. We've made some pretty big investments and overall training at SPS Commerce and, in particular, to the sales group which -- it's getting good feedback and that's like -- has like 3 months in to that process. So I would like to tell you that I would think, as we look out 6 months from now that I might made the comment that we're getting slightly faster ramp and higher productivity out of the gates from sales people.

Okay. And then maybe just contrast the performance with respect to channel versus the direct. Obviously, channel over time has been increasing its influence somewhat. But just any contrast you could provide between those 2 channels and what you're seeing.

I think it's been consistent with this year on a relative basis between this year and last year. We continue to have nice traction in the channel sales group. And it continues to be a big part of our go-forward strategy.

Yes, okay. Last one for me then, too. On the competitive landscape side, with respect to GXS and Sterling, what's changed with respect to when, where or how often you see them? Any variances from historical norms there?

I wouldn't say there's any change in historical norms, other than as we've moved and sold a higher percentage of our deals to our larger customers, we see them that as a percentage more often as that's where they tend to reside. So we tend to see them a little more often. Obviously, we feel we have a competitive advantage against them and a truly multitenant Software-as-a Service offering as opposed to managed services and continue to have momentum on that front.

And our next question comes from David Hynes with Canaccord Genuity.

Archie, I think you said in your prepared remarks that the new product rollout has enabled you to have an even more consultative relationship with your retail partners. I'm curious, I guess, as you become more strategic to those folks, are you thinking about any additional ways to monetize that side of the trading partner relationship? I mean, I know you have analytics products that you can see onto those folks, but how do you kind of recoup some of the value that you're providing to them?

Well, I think a couple ways. Over time, we do believe that by delivering value, you ultimately have the ability to raise prices. I also think the more value you add to the retailers, that's really going to be a big sales sticking point and you're going to be able to drive community enablement campaigns. And the retailers are more and more likely to have a heavier and heavier endorsement of SPS Commerce as they see the value-added bomb. So I think, over time, it is pricing. I think, in the short term, it really is a service and competitive sales advantage to drive growth.

Yes, okay. And then maybe on M&A, since nobody has asked, does the roll out of the new product changed in any way of how you're thinking about pursuing M&A? And I guess, along those lines, maybe you could talk about any areas where you see interesting assets that would be a good fit for SPS.

Yes, I would say this. Our M&A strategy has remained extremely consistent over the last 7 years. We're looking for customer acquisitions, product roadmap, leap forwards, I would call them, as opposed to new roadmap things and then geographic expansion. I will tell you the one thing. The better and better your product is, to do an acquisition where you're going to put them onto our platform, the stronger your product is, the easier that is to do and the more positive and experience it is for them. So from that standpoint, I think execution would be significantly improved because, I think, just out of the gates, those customers would be extremely wild by the level of our service.

And our next question comes from Koji Ikeda with Oppenheimer.

Just one quick one for me. On the international front, I know it's small part of revenue, but I think it's going to be a good growth factor for you guys in the future. Any high level of commentary on where you're seeing strength out there or maybe if there's been any change in the sale cycles when you're talking with the suppliers and retailers out on the international front?

Yes. We see that all of the different markets a little bit different. Asia is really more of -- part of the North American supply chain, European supply chain. We continue to support a high number of customers and that tends to be a very important part of our sales cycle as opposed to lead -- a lead indicator. In Europe, we're getting some momentum, although it's slow on analytics side. And Australia, we're seeing nice momentum. The Australian team is performing extremely well. The sales force there and the customer success teams are having good success. So we feel really good about that part of the world.

Ladies and gentlemen, thank you for participating in today's conference. This does conclude today's program and you may all disconnect. Everyone, have a great day.