Archie Black
Analyst · Stifel. Your question, please
Thanks Nicole and welcome everyone. 2016 was another year of business momentum and solid execution for SPS Commerce. The expansion of the SPS network continued to drive our results as we grew our customer base and increased wallet share with our customers. For the full year, revenue grew 22% to $193.3 million and adjusted EBITDA grew 17% to $26.5 million. Additionally, in 2016, recurring revenue grew 23%, customer count grew 6% and wallet share grew 16%. As both retailers and suppliers are increasingly recognizing the constraints of legacy systems and processes to achieve the agility that today's consumers require, we continue to grow our market leadership. This year, we expanded the size and strength of our network and benefited from our powerful lead generation engine as we added new customers and deepened retailer relationships. We now have more than 70,000 customers and over 2,000 retailers in our network and of those retailers more than 300 dropship. Additionally, we are growing our global presence connecting approximately 200 international retailers to their trading partners. We are also deepening our relationships with retailers and channel partners to drive our lead generation engine. In 2016, we received leads from approximately 600 retailers, 200 of which give us all of their leads, as well as approximately 200 channel partners. This broad based retail network position us to take advantage of the multibillion dollar market opportunity in front of us. Consumer expectations and purchasing habits are rapidly changing and omnichannel has shifted from a specific strategy to something that drives an entire business. For the past two years, retailers have reported a faster supply chain as a top early as technology has made it possible for consumers to have whatever they want delivered to their home whatever they wanted with free shipping. This has gone beyond the largest retailers such as Amazon or Walmart as companies like Uber have made same-day delivery service available to almost any merchant. These elevated consumer demands and the high cost of doing business make it imperative for trading partners to collaborate and adapt quickly to the evolving retail environment. The SPS Commerce network provides the critical capabilities needed for success in today's retail industry. Our market leading network and solutions place us at the center of the retail ecosystem and our retail expertise enables us to act as a strategic advisor to retailers and suppliers as they build their omnichannel businesses. Large retailers and suppliers are driving the trends towards increased collaboration and communication and we saw an increase in larger customers this year as a result. We now have approximately 1,800 customers that pay us at least $20,000 annually. As we move upmarket, we are seeing an increase in customers integrating with us through our channel partners and this year channel sales contributed 21% of all new business. Our leadership position is driving growth in our channel strategy and enables us to form alliances with some of the world's largest systems integrators and value-added resellers. We recently worked with Capgemini, one of the largest global systems integrators and consulting partners, to sign Ascensia, a $1 billion plus company that recently spun out from Bayer. Capgemini was hired by Ascensia to advise senior management and orchestrate their re-platforming of their operations as a standalone company, including ERP and EDI implementation. Capgemini, a strategic alliance partner of SPS, brought us in due to our ability to meet the scope and delivery demands of Ascensia's initiatives. With hundreds of trading partners, SPS enables Ascensia to streamline their supply chain operations, scale their solution and collaborate with their trading partners as they grow. Real-time collaboration, inventory visibility and data are critical in satisfying elevated consumer demands and realizing cost efficiencies in order to address the high cost of doing business in the omnichannel world. These trends are fueling the adoption of our broad suite of products, including our analytic solutions. In 2016, analytics was 19% of total recurring revenue, reflecting the success of our acquisition of ToolBox Solutions a year ago. Additionally, in our Retail Insights industry report published last month, analyzing sell-through data was recognized as a top way to collaborate better in the coming year. As trading partners increasingly adopt omnichannel initiatives, we will continue to broaden our product functionality and solutions to address ever-changing retail environment. Looking to 2017, I want to spend some time talking about two developments that we believe will have an impact to our revenue. The first is what we are observing in the retail environment. We are seeing more retailers overhauling and upgrading the systems to become more competitive. These systems upgrades are more complex than ever due to omnichannel and require a significant investment from the retailers. While these types of change events drive the need for our product and are a tailwind for business, they need to be near completion before running community enablement programs and as such we are seeing our timelines extend. The second topic relates to changes we made in our sales organization. Following the addition of Dan Juckniess as Chief Sales Officer in 2016, we took a closer look at the sales organization. Effective January 1, we reorganized our sales teams in more streamlined territories. Additionally, we carved out a community enablement campaign team from the supplier sales team which will now focus on new business as well as upsells. We also continue to move some activities to customer success and sales operations which will give sales reps more time to sell, which we believe will ultimately result in higher productivity per sales rep. Therefore we expect we will not need to hire as many new sales people as we did in 2016. We believe that the changes we have made will enable us to scale better. However, during the transition period, we experienced lower output by our sales team which impacted our run rate exiting 2016 and therefore our overall 2017 anticipated revenue. We believe that in the long-term these changes will ultimately benefit SPS and will set us up well to go after the multibillion dollar opportunity in front of us. In summary, we continue to be excited about our prospects for 2017 and beyond. Consumers are still setting the expectations in retailing and retailers and suppliers are growing more and more focused on how to win over shoppers. According to our Retail Insights report, the top three priorities for businesses in our network were growing e-commerce sales, increasing profitability and streamlining fulfillment. With a broad suite of solutions and the world's largest cloud retail network, we are in a prime position to expand our market leadership even further in the years to come. With that, I will turn it over to Kim to discuss our financial results.