Randy Lewis
Analyst · Bank of America. Please go ahead
Thanks, Jeremy. Good morning everyone and thank you all for joining us. My comments today will focus around our operational performance in Q2, including the impacts of COVID-19. The progress we've made on our Global Productivity Improvement Program. And a review of each business unit to provide you more detail, on the underlying drivers of the performances. So as David mentioned, Q2 represented a very challenging environment for managing all aspects of our business in response to the COVID crisis. I have been incredibly pleased with how all areas of our organization have responded. And as a result the financial impacts of COVID-19 on our Q2 performance were relatively small as you heard from Jeremy. In the back half of the fiscal year we do expect to see more impact from both supply and demand that will vary by business unit. Early in this quarter in response to the coronavirus the Chinese government extended the Lunar New Year and shut down operations. This did create delays for us in our supply base in China. But mainly attacks our safety stocks on many finished goods and components. However we are pleased to report, that by the end of the quarter our Chinese factories and our Chinese supply partners were at or near full capacity, as that country returned to work. While this may create near-term delays for the third quarter while products are in transit we believe that if the current situation holds those issues are largely manageable. Towards the end of March and into early April we saw government restrictions impact our HHI facilities in the Philippines and Mexico. These orders limited us or required us to limit production capabilities, in our Philippines factory and in one of our Mexico factories, while requiring us to temporarily suspend operations, at another Mexican facility. Our team has responded quickly to these limitations including redesigning work to be more efficient with reduced staffing ramping up production, at third-party partners and moving work to other manufacturing locations where possible. Notwithstanding, these measures our manufacturing output continues to be constrained and while we hope we will return to full capacity very soon the situation does remain uncertain. Additionally, we temporarily shut down our Home & Garden manufacturing facility in St. Louis Missouri towards the end of March because of confirmed cases of COVID-19 amongst our own employees. Our teams reacted quickly to close the plant for deep cleaning redesigning work environments and perform additional employee training. We were able to reopen with only a few days of total downtime. The facility is currently operating at a slightly reduced staffing level while we expand production in a very measured way. We are continuing to monitor that situation and all other locations and feel that we have the preventive measures in place to protect the health of our employees, which is our primary concern. We have extensive safety measures in place at all of our sites and are vigilant in consistently reviewing our processes and protocols against the latest data for this disease. It's important to point out that all other facilities around the globe remain open and operational as part of our essential businesses. We continue to manufacture distribute and supply products that center, around the home. And we remain open under government shelter-in-place orders based upon that qualifier. However, until the impacted facilities are fully operational we do expect these constraints to limit output for some security products in HHI. And some control products in Home & Garden. We have been able to respond quickly to these events due to the actions of our global COVID-19 response team. This is a cross-functional cross-regional team, where we are collectively harnessing our experiences and best practices to benefit all the businesses combined. This team has prepared our facilities and our employees for the impact of this virus and there's been great work from everyone involved to provide a consistent approach across all aspects of our enterprise. Turning to slide 15, from a commercial perspective our teams are reacting quickly to changes in the market due to COVID-19. Our marketing and commercial operations groups have adjusted our consumer-facing messaging to make sure that it is appropriate authentic and caring in the context of today's reality. This includes highlighting how our products help people live a better more enjoyable life at home. In this new reality we've seen particular interest in many of our products including men's haircut kits with Remington brand, Russell Hobbs and Black & Decker products in the kitchen. Companion pet care products, as we're experiencing a period of elevated dog adoption rates and even a strong increase in the demand for aquatic systems, as consumers appear to be investing to create a more rewarding home environment. At the same time, from a macro perspective, GDP levels have declined significantly over the past few weeks. And while we believe our products are very well positioned for the future. The overall level of consumer demand recovery is difficult to predict. Additionally over the last month, our digital teams have moved quickly to create content that appeals to consumers who are now allocating more time to shopping online, for home improvement, personal care and other products in our line-up. This pandemic has accelerated our already fastest growing channel. Last year in Q2, our e-commerce business grew almost 15%. This year our e-commerce growth in Q2 was over 38%. While we believe these changes in consumer behavior will have lasting impact, so we are planning not just for the near-term, but for the long-term implications of this societal milestone. Led by our newly-formed commercial operations team that David mentioned we are dedicated to gathering insights from this pandemic and adjusting very rapidly to our business strategies to pivot towards the new ways that consumers are behaving today and in the future to improve life at home. Now, turning our focus back to the present operations on slide 16, we want to provide an update on our Global Productivity Improvement Program. As a reminder, one of the important aspects of this initiative is to create and leverage new capabilities to drive product and brand strategies of our individual businesses with consumer insights and data from an efficient service team that brings us together as one company to harness our collective power and resources. In many ways, the current COVID-19 challenge has accelerated the spirit of this plan in promoting partnership and collaboration across the business units regions and functions. As I've said before, this program continues to be our most important strategic initiative for delivering long-term sustainable organic growth as we focus on quicker more globally aligned decision-making within each of our businesses and driving more focused and relevant product innovation and enhanced consumer analytics and R&D processes. On the cost front of the GPIP program, we continue to expect the gross annualized savings to deliver at least $100 million annually and that these savings will be at full run rate within the next 12 to 15 months. Much of the savings is being invested back into the growth initiatives and consumer insights R&D and marketing across each of the businesses to ensure long-term sustainable organic growth. We look forward to continuing to provide more details on the GPIP program on our future calls. Now, let's dive into more details on the performance of each of the four businesses. Starting with Hardware & Home Improvement on slide 17. Second quarter reported net sales and organic sales decreased 0.6%. The net impact of COVID-19 in the quarter was nearly $3 million in revenue loss due to supply challenges, which more than offset orders we believe customers may have pulled in into the second quarter. Adjusted EBITDA increased 31.9% driven by the catch-up benefit of $8.4 million from retrospective tariff exclusions, but also productivity improvements and favorable mix partly offset by tariff expense. In the quarter HHI successfully unveiled, the Halo Touch Wi-Fi Smart Lock, which integrates biometric technology with the convenience of remote functionality. The product was very well received and won multiple new product awards at the Consumer Electronics Show in January. Early signs show a very high level of retailer and consumer intent pointing to a successful launch in the summer of 2020. In the plumbing segment, HHI continues to see success in expanding retail listings and has been awarded new business in wholesale distribution driven by strong design capabilities and the ability to deliver popular new styles at consumer-relevant pricing. This includes a new partnership with Clayton Homes, a top builder of manufactured modular and site-built homes in the United States that leverages the scale and innovation of Kwikset and the strong design and value of Pfister together. HHI expects demand disruptions in both retail and wholesale channels due to the impact of COVID-19 in the back half of the year. The HHI team continues to take actions to mitigate supply chain disruptions related to COVID-19 in our facilities in Mexico and in the Philippines. While our teams are shifting capacities and capabilities to other facilities we do expect reduced output for residential security to negatively impact second half results. Now, Home & Personal Care which is slide 18. Reported inorganic net sales increased 5% and 7.5% respectively. Adjusted EBITDA improved $3.5 million to $8 million or 78% increase. Net sales were driven by growth throughout the quarter across all regions and in both personal care and small appliances. Strong net sales growth in the U.S. was driven by mass and online channels, despite declines from the impact of temporary store closures of many department stores and specialty channels during the last few days of the quarter. EBITDA growth was driven by higher volumes, lower operating expenses and productivity improvements, partially offset by foreign exchange headwinds and tariff costs. The team's renewed focus on supporting our brands and investing behind fewer bigger and better products helped drive top line sales. One example of strong sales growth included the partnership with the comm ops team to drive online growth and increased customer engagement with improved digital content. In mid-March, we introduced the George Foreman Smokeless Grill at Walmart enabling convenient and healthier meal preparation without the mess and smoke from stovetop cooking, which is perfect for a time when consumers are preparing more meals at home. The George Foreman Smokeless Grill series will be available in the coming months at most retailers where small appliances are found. In addition, Remington continues to advance its leadership in hair care appliances with over 15% growth in both Europe and North America, bolstered by the success of products like the Twist & Curl Multi-Styler and the Curl and Straight Confidence collection. Over the last few months, our marketing teams were quick to respond with digital content ranging from DIY home haircut, coffee at home placements, baking and home cooking solutions. While our China-based factory capabilities are largely back to pre-pandemic levels. Our second half results will be impacted by some supply disruptions in the current quarter from previous production gaps, volatility in demand patterns, and from the continued closure of non-essential retailers around the world. Moving to Global Pet Care which is slide 19. Second quarter reported net and organic sales increased 10.2% and 10.6% respectively. Adjusted EBITDA increased by 22%. Higher net sales were attributable to strong growth in both the companion animal and the aquatics categories with growth occurring throughout the quarter. Higher adjusted EBITDA was driven by volume growth, productivity improvements, and positive pricing, partially offset by higher tariff costs. Also in the quarter the Pet Care team successfully completed three major productivity initiatives. First, the closure of the Cambodia rawhide manufacturing facility. The Cambodia facility was the last remaining rawhide manufacturing location that we operated, and this action was a continuation of our strategy to exit non-core manufacturing assets. Second, the team also finalized the sale of the European dog and cat food manufacturing facility while simultaneously entering into a multi-year supply arrangement with the new owner. The new owner has the scale to bring needed volume to the facility and this again demonstrates the team's commitment to the strategy of addressing underutilized manufacturing assets. And third, the team also added the Omega One brand into the portfolio through the acquisition of the Omega Sea company. Omega Sea is the leader in the U.S. in freshly frozen aquatic nutrition market with premium positioning and strong share in pet specialty and independent pet channels. While the business is relatively small from a revenue perspective, this tuck-in acquisition is highly complementary to our existing portfolio with untapped future growth opportunities as we execute our strategies. Q2 represented the sixth consecutive quarter of year-over-year top line and fourth consecutive quarter of bottom line growth for this business unit. As the market leader in four categories, which are aquatics, dog chews, pet grooming, pet stain and odor, the team will continue to drive growth by investing in the creation of platinum products and by focusing on our growth brands. And finally Home & Garden, which is slide 20. Second quarter reported net sales increased 0.1% and adjusted EBITDA decreased 4.1%. Net sales were essentially flat with the prior year despite difficult year ago comps and COVID-19-related transportation shortages this year as strong POS in the quarter generated early season orders. Net sales growth of our brands was offset by a decline in private label and captive brand sales. The EBITDA decrease was primarily driven by the COVID-19-related revenue impact. Our strong early season orders were driven primarily by new items, increased product placement and favorable weather, which has continued across much of the U.S. as we enter our largest quarter. The vast majority of our retail partners, including our three largest remain open as essential retailers in the U.S. Our main manufacturing facility remains open and operational, but we do expect some capacity constraints in Q3 as a result of implementing processes to ensure employee safety. We are working through these supply chain constraints in order to meet the strong demand for our products that we are seeing continue as we go into April. The fundamentals of this business remain strong and with solid profitability and high barriers to entry. The team continues to drive efficiencies from the GPIP program, which are enabling incremental investments to support our growth strategies. We are confident that our strong brands and investments in product development and marketing will accelerate long-term growth rates. So to wrap-up my section, I want to reiterate how pleased I am with the progress that we've made on our operating culture and our strategic initiatives, and to thank our 11,000-plus employees for all they are doing to make us proud these days. So with that now back to David.