Eric Bernard
Analyst · BNP Paribas
Thank you, Thomas. A warm welcome also from my side. And let's start the business review with the key highlights for the year. So 2025, '26 was a very successful year for Sonova. We delivered strong results, outperformed the hearing care market and fully met our guidance. In our Hearing Instruments segment, growth accelerated in the second half, and this was driven by a very strong development in wholesale, translating into the highest year-on-year market share gain since the introduction of our Marvel platform 6 years ago. Having posted strong high single-digit growth in the first half, we accelerated to double digits in the second half, driven by our successful product launches. We also delivered robust growth in our retail business, driven by consistent execution and successful growth initiatives. We ended the year on a high note with fourth quarter momentum building sequentially, a strong signal for the start of the new financial year. The Cochlear Implants segment continued to face headwinds in the second half, driven by the introduction of VBP in China, softer upgrade sales and heightened competitive pressure following our largest competitor's product launch. Strong growth drove operating leverage and profitability, so the normalized EBITDA margin rose 240 basis points, delivering a 17.3% year-on-year EBITDA increase. And to sum it all up, we delivered strong results, and we are confident to deliver continued above-market sales growth and increased profitability in '26, '27. Before I talk about our performance in more detail, let me briefly recap our renewed strategy that we presented in March. At the center of this strategy is a simple focused ambition to grow Sonova to CHF 6 billion in revenue by FY 2030, '31. And we are going to deliver this through 3 pillars. One, innovate for adoption. We will expand into new segments by launching more lifestyle aligned designs, strengthening connected solutions and further integrating AI and digital capabilities, bringing together R&D for hearing aids and cochlear implants, deepens synergies across the portfolio. Hence, we are developing solutions tailored to Asian market needs and growth potential. Two, succeed locally with multichannel, multi-brand play. We will grow by winning country by country, the right brands in the right channel at the right price. And to achieve this, we are aligning wholesale and retail more closely using customer insights to guide R&D, sharing marketing assets and scaling our lead generation engine. And we will continue targeted retail expansion to reach an optimal scale in selected strategic markets. And finally, three, excel in operations for growth. By elevating service into a core competitive advantage, we will drive loyalty, deepen partnerships and grow market share. In parallel, we will improve efficiency and generate meaningful savings through footprint optimization, greater automation, simplified processes and disciplined value engineering. With the strategy and leadership in place, we are now focused on execution. Moving on to the performance in more detail. Let's take a closer look at the Hearing Instruments segment. Total segment sales rose 7.5% to CHF 3.4 billion with growth accelerating to 7.9% in the second half against a strong comparison base. Normalized EBITDA rose 17.3% to CHF 794 million, delivering a 23.7% margin, up 280 basis points in local currencies. And Elodie, our CFO, will share more on the margin drivers later. Let's move now on to the individual businesses and starting with wholesale. The business delivered a substantial sales increase of 9.5% with positive contributions from both higher volumes and improved ASP, resulting in revenues of CHF 1.9 billion for the year. In the second half, we delivered double-digit growth of 10.9%, accelerating against a very strong comparison base of 10% growth in the same period of '24, '25. And this underscores the successful Infinio Ultra launch and the very positive market reception to Virto R. And we have a strong product pipeline, short, mid and long term, which I will come to on the next slide. Sonova is the innovation and technology leader in this industry and over the past 2 years, we have delivered strong solutions with clear consumer benefits. We launched Sphere in 2024, the world's first hearing aid powered by a purpose-built AI chip for speech separation from noise that allows the hearing aid to instantly detect, extract and enhance speech from any direction. And with the launch of Ultra in October 2025, this feature can now be used all day. With Virto R, Phonak introduced its first rechargeable in-ear device, combining Infinio's speech performance with a compact custom-made design and universal connectivity. It no longer requires trade-offs from consumers in terms of performance, size or connectivity. And we innovated beyond hearing aids with the EasyGuard wax management system that protects the receiver with an acoustically transparent membrane, simplifying cleaning and reducing service visits. Our innovation engine isn't standing still with the next wave of breakthroughs already underway, bringing real-time AI into smaller form factors expanding beyond RIC to provide more aesthetically appealing, lifestyle aligned solutions and broadening AI functionality beyond speech and noise. During the financial year '26, '27, we plan to introduce a new hearing aid platform that builds on and expands our AI leadership while adding new connectivity solutions. This next step in innovation will further enhance the user experience and reinforce the strength of our portfolio. And I'm very excited about the opportunities these launches presents and confidence they will further strengthen our innovation leadership and supports our long-term growth ambitions. Now moving on to our retail. Revenues for the business reached CHF 1.5 billion, representing a growth of 5.1%. Bolt-on acquisitions contributed 1.3 percentage points. We further expanded our store network, mainly in Germany, Austria and Canada. Growth in the second half was 4.4% against 8.1% in the prior year period with sequential acceleration in Q4, a positive indicator for the start of the new fiscal year. Structural cost initiatives started in '24, '25, continued to deliver meaningful operating leverage contributing to Sonova's accelerating growth. As a next step, we are deploying AI tools across our stores as a powerful enabler of productivity and to elevate the consumer journey, driving stronger consumer engagement. And now switching to the Cochlear Implants segment. Sales reached CHF 252 million, down 11%, or 3.8% lower if we exclude China. System sales were affected by the introduction of VBP in China and a major competitor's product launch in the second half. Consequently, system sales declined by 10%, with performance actually flat outside of China. Upgrade sales declined 13%. This development was expected and reflects the product cycle as many recipients have already adopted the current processor technology. And so normalized EBITDA amounted to CHF 17.2 million, with a margin of 6.8%, impacted by the lower sales and only partly offset by strict cost control and by the benefits of the weaker U.S. dollar. But we expect performance to improve in the second half of '26, '27, following the planned launch of a new sound processor. It will further leverage Phonak's technology to elevate hearing performance, which is particularly relevant for Cochlear Implants recipients. I'll conclude with some highlights from our sustainability activities, where Sonova has continued to make significant strides. And what you can see on this slide is that our efforts in sustainability don't go unnoticed. Sonova continues to be recognized by leading ESG rating agencies and included an important sustainability indices during '25, '26. You can see a selection on the slide, and I would encourage you to have a look at our full sustainability report, which was published alongside the annual reports. And with that, let me hand over to our CFO, Elodie Carr, who will provide more details on the financials and the outlook.