Tom Wilkinson
Analyst · B. Riley FBR. Please go ahead
Thank you, Matt, and hello to everyone joining from the call and online. It's been an interesting two months and three weeks. Part of that as what Bob and I expected joining Sonim team last fall related turnaround, a process that always has a lot of moving parts, but clearly an unanticipated part of our work has been responding to the global COVID-19 pandemic. For Sonim, the COVID pandemic has been disruptive, but not to the extent and not in the same way it has been for many other companies. In fact, the wide ranging and immediately changes and first responder, healthcare, education, government and commercial industries that have decided remote work, connectivity and mobile data have put a spotlight on mobile devices and in particular rugged devices such as ours. These industries are having too quickly deploy people and resources in new and often critical situations, where the ability to instantly communicate is essential, as this the need to aggressively clean and disinfected mobile devices. The last thing a first responder wants to do is bring the virus back to their station or their home. In these conditions, there's an advantage to our ultra rugged design, our integrated push-to-turn function and configurability and deployment and management provided by our Sonim SCOUT applications. As we previously disclosed, we use November and December to complete a thorough review of the Company. It was clear that we are on a declining revenue trajectory through the first quarter of this year due to an inventory buildup with a major carrier as well as delays in ramping other customers. Importantly, we're able to use that time to implement a series of cost reduction and lean operating actions to prepare for what we believe would be a reversal of that trend. The expectation was that with the cost of benefits would begin to show in the first quarter with additional benefit in the second quarter, which is when we believed revenue could begin to move upward again, due to favorable revenue impact from the awaited ramping of a major period of customer. Looking forward, we expect to increase our variable spending on new product R&D in the third quarter, as we begin to develop our next generation 5G devices. The headcount changes we have made and office changes, which we are in the process of already moving Sonim towards a leaner, more distributed workforce, less tied to offices or physical locations. The COVID-19 pandemic in Asia resulted in our manufacturing facility being shut down for approximately three weeks during the first quarter. This slightly delayed our timeline for cost improvements and notably impacted our gross margin for the quarter. The pandemic has shown us all how to work differently and we plan on responding to that opportunity with lean operations going forward. We're hopeful that the first quarter will be the trough in company results as we have shifted away from the prior business model that was in place when Bob and I arrived, and toward a more proactive diversified and market-driven model going forward. We currently anticipate sequential growth in the second quarter as compared to the first quarter as well as better gross margin and continued benefit from additional cost saving measures, not fully reflected in the first quarter, mainly due to timing. Having laid out that framework, this is a good point as Bob to review the first quarter numbers in more detail then I'll come back with some more comments on our path forward. Bob?