Roland Diggelmann
Management
Good morning. Good morning, everyone. Thank you for joining us today. Welcome to Smith & Nephew’s 2019 Results. It’s an absolute pleasure to be here, really delighted to be here and to be able to report the results first time as a CEO. I’ve had the opportunity to serve on the Board but of course, since being appointed, I’ve really had the chance to be much more focused on the business and visiting our sites, our organization. And truly, this has reinforced my view on the potential of Smith & Nephew, the potential of this great organization and its people. We got great brand equity. We have a fantastic trust from our customers, and we have great technology and solutions. And I think this will continue to serve very well to maximize our technologies. I’ve also quickly come to see that we have the right strategy in place, that we operate with a right franchise, which is the franchise model, the three distinct franchises, the regional setup. And then, of course, a strategy that is very much focused on innovation and providing new, enhanced, embedded solutions to our customers and to patients. There are, of course, areas that I’d like to continue to emphasize on, such as customer focus, putting the customer at the center of what we do, winning in the U.S., continue to expand in China, maximizing growth opportunities in emerging markets. I’m sure we’ll talk more about COVID-19, of course, through the course of this presentation. Innovation. Not just what we innovate in the product but also how we provide innovation to the marketplace. And then, of course, efficiency and how we operate our business across the entire value chain. For the rest of the presentation, I will focus first on the 2019 results and then I’ll…