Loretta Mayer
Analyst · Craig-Hallum
Thank you so much, Robert. Really appreciate everyone joining us for the call today. 2018 was, without a doubt, one of our major strategic growth years and is totally setting us up for our 2019 movements. What I'd like to do is I'd like to give a little background color and highlight some of the key accomplishments that we have achieved this last year, and what they -- cast them in light of where they add to our strategic plans. Probably the first one that everyone is thinking about is Washington, D.C. And at the end of 2018, we actually began shipping product for that project. Our colleague and professional pest manager distributor, Pestmaster, won the 2018 bid for the city of New York using ContraPest, and that's a 4-year project. And in that bid, they had asked us to start with 4 wards. There are actually 8 wards in Washington, D.C. We shipped our first stocking order of 5,000 units on December 18. That was a big win. It tested our successful manufacturing updates, our shipping processes and our ability to meet these large government contracts. That project have its predeployment site meeting on February 21, and we were a little bit surprised when they announced to us that they want to rapidly expand into all 8 wards instead of just the first 4. Their deployment schedule that they're working with our technical teams on is to begin the first ward deployment, which they did 2 Mondays ago, on March 18. As they deployed the product, we're keeping track of how long it takes them, any complications, what their successes are. And then very shortly, they will initiate the second ward. They're going to establish a periodic time frame for expanding into all 8 wards of Washington, D.C. We are thrilled with that and to have the expansion of the project bodes very well for how our product is doing in other cities. And I think that's another important part when you think about strategy for SenesTech. The other city that we've mentioned is St. Louis. St. Louis is a city that started under the guiding hands of Terry Hoselton at the Missouri Consulting Professionals. And what they did, they began very small, and he kept track of that. And then 2 weeks ago, he handed the keys to that park to the mayor as a rodent-free park. Well, that immediately stimulated the Gateway Arch Park Foundation to continue, and so the City of St. Louis to continue their expansion with Terry in the city buildings. So this is building on a momentum and an understanding amongst city governments as to how our particular strategy can add to their rodent control plans. We have also continued our work in Quincy in Massachusetts. And now that the winter has passed up there, they are accelerating their deployment. I will tease you just a bit. California, of course, there are two major cities, we'll be deploying in this next quarter with Aspen. We'll keep you up-to-date on that. What I'm trying to get at here, though, is when you invest with the cities and these governments as an end-user, what you learn is you learn to identify your sales cycle. And it depends upon the government organization. Washington, D.C. was so transparent and a wonderful partner for us. They allowed us to see how long it takes from approving a strategy, putting it into budget, getting the budget passed, getting it through the purchasing departments, going out for bids, paying attention to their local suppliers. And I will say, Pestmaster's supplier is right there in the district and it meant a great deal to the mayor. So you also -- it allows us then to look in each of these cities and focus on what are the groups that are really building the buying demand to try fertility control. Is it the building constituents? Is it the sanitation department? Does it come from inside? These are all vital things for us to learn so that we can shorten our sales cycle. And I cannot emphasize enough how relationships, and this is where big kudos out to Brandy Pyzyna and her technical team. They are always on the other end of their telephones to the city government officials. That then leads into our strategy of allowing us to prepare our objectives and key results can be easily measured if you know the process. I think the other thing, this last 2018 has really allowed us to do is form a strong relationship with Pestmaster. And I have thought a great deal about it, not only are they a fine company, but they're very aligned with how we think about the future of pest management and being on the cutting edge. Their approval for a large transit facility in Southern California did not come overnight. It took a lot of relationship building, it took a lot of work back and forth between Pestmaster and our technical services. Just as the expansion of the animal sanctuaries up in the Northeast, they are now one of our targeted submarkets as we have learned more and more about their needs. So building that into our strategies, just as with the cities, it allows us to understand more about the professional pest management companies and suppliers of that service. Self-selection is what has the shortest selling cycle for us. What I mean, by that is a pest management company who goes to a trade show, they find out more about their product. And then it becomes clear to them, I have a customer in that market segment. I've got a city that doesn't want to be the rattiest city in the United States. I have a city government that doesn't want to use pesticides that are poison, like one of the 16 counties of California that you're not allowed the sale and use of those pesticides. So these managers know their customers. They're environmentally focused, and they are the ones who are the most attentive to our education outreach. Yesterday, Brandy did a webinar for PCP, and there were over 150 attendees, 25 questions flying in from the web-based site, and the questions are so enlightening for us and they help us to learn more about their challenges and allow us to address our product and how it can solve those challenges. We also find that many of these pest managers are most anxious to do a trial first. We're happy to do that. We don't need confirmation of our product continuing to work. But they need the excitement of coming back and having a testimonial from a customer who says, "I just don't see any baby rats anymore. I actually see very few rats anymore." So again, it's that partnership, it's that working closely together. One of the other major submarkets within the animal facilities are zoos. And this is something where I'll spend just a moment talking about the Restricted Use product listing. This has something that actually has become one of those -- keep your eye on Twitter because every hour or so, you'll see another state listing the Restricted Use product requirement. Now what does that mean? That means that you have approval, we've been approved by the EPA at the federal level. As each one of these individual states come on board, I think as of the time I went to sleep, last night, it was 23 states. I see one more already today. And so what it means is you do not need to be licensed as a provider of Restricted Use products services. You don't have to be involved in the reporting process that is incumbent upon those services. You could be a zoo and you could have your own maintenance staff that's capable of putting out this product. You then can go ahead and move forward zoos, most all of them are nonprofit. They're very cost-conscious. There are about 416 zoos in the United States today, and we ended 2018 by penetrating that market to a level of 3%. And that is extraordinary. Our goal will be to move up to 5%, and then a slow increase. One thing about zoos, they have a very active chat board and intermanagement discussion. And so word-of-mouth between zoo managers goes very, very rapidly. They provide us with a voice of the customer. They let us know that they're so grateful to protect the exotic animals that they have the stewardship over. And I will tell you, we have been working on and will provide for them a nonprofit market affinity buying program. That will be where we can participate as good corporate citizens and help them with their price points. Animal sanctuaries are still in that same group. And as I mentioned before, they show that there is a response to animal issues. So when you place this market segment into our strategic outlook, what you'll find is that we are responding to a growing public demand to do no harm to animals; to reduce the use of poisons, which when consumed, when an animal eats poison and it's consumed by a beautiful raptor, that will transfer up the food chain and can poison the raptor. I think the State of California is probably the most aggressive in this market. But it allows us to understand the objective, all the demands that are coming from the customers. And in this case, they would be the people who go to the zoos, the people who support animal sanctuaries, the people who care about other animals beyond companion animals. Now I'd like to switch to another milestone from this past year, and that's food production. And again, using our same strategy that we have been using is addressing the customer's specific needs. The one that we recently shared with the public has been our expansion into the California egg production market. Now I do want you to understand, when we say feather facilities, we mean egg producers, which are layers; protein producers, which are broilers; and a growing segment, which are free range. Right now, approximately 16% of the feather facilities are moving towards free-range animal housing. This again, relates back to the demand of the customer, whether it's the customer in the supermarket or whether it's the customer that is going to be contributing to your animal sanctuaries. There is a growing concern now. Egg contamination, that's the one that comes up. I mean, some of the largest egg recalls have happened in this country. And if you think about the absolute specifics, as we drill down to the issues that this customer segment is interested in, they have a very high-quality grain, obviously. The quality grain you feed to the broiler goes right up the food chain into the human population. So you are increasing that delicious grain, not just for the chicken, but the rodents. So they have high nutrition. It favors their fertility. Rodent infestation in feather facilities are our enormous problem. Also, they frequently have 2 different species of rats. They'll have the brown rats, which is burrowing and scurrying along in the ground where all that grain is. And now also have the book rats, and that's the rats that's up in the rafters and dropping down into the chicken and from -- and grain areas to feed. And so bathing is something else that can be extremely specific in feather facilities. Now one last piece to this, as we met with the EPA in February, because we continue to have an evolving label, as most of you have noticed, we had discussions with them about these facilities. And we were able to ensure that the large producers that we're dealing with, the one in California, for example, is about 1 million eggs a day in production size. These are private facilities, they're closed to the public. They have different means, and they may have a demand for a different formulation. The EPA was very supportive of us moving forward to request waivers for different deployments, different formulations and allowing us an opportunity to continue to improve our product in a high-demand industry. So in the food production, it is vital that our objectives are very well tied to measuring what matters, what matters to the customer, what matters to the consumer of the customer's product. I think the last thing that I'll touch upon until we get into the numbers, so to speak, is I get a lot of questions about Hawaii. And I have to tell you that Hawaii, when you think about island, that was exactly the right choice for us to begin. Our work with the Army here on Oahu -- I say here. I'm coming to you from Hawaii today. Our work here with the Army has been extraordinary. We have not completed the final data set, but I can give you some glimpses. In that particular setting, which is outdoors, in a forest, in a guava forest, abundant food, plenty of water. Our consumption was higher than we saw in the New York City trash station. So to us, this tells us that we compete with the native foods. And as you all know, if a rat eats it, it will become infertile. The other thing that we tested was we were in a challenging weather region. And when you have a year-long study, these studies are long, it's a high investment and the analysis takes almost as long as it took to do the study. We had great stability of our product in this environment. And probably, one of the largest things that we have already seen from that study is an expanding impact into island ecology. And we'll be announcing some partnerships very soon, in the next quarter, where we are working with large international conservation groups preparing 2 high-impact projects on other islands. And then at the end of this year, 2019, we will be summing it all up at the international meeting in New Zealand on rodent control. You may remember, New Zealand has made the commitment to be invasive species-free by 2080, and we're very happy that they've asked for our help. The last piece about Hawaii is that it has opened another market segment, which is the homeowners association. Because clearly, in the populated regions of the island, there are many. And we have associated ourselves with Hawaiiana, which is one of the largest property management companies on the island. And they're expanding into Maui and Big Island, which is expanding the total addressable market for us. In this particular market, we have to deal with multiple property managers, on-site property managers, and we are still working out our distribution strategy to meet this demand. So I would be looking towards that in 2019. I could go on and on, but I will not. I think these are the most recent wins that we can discuss with you publicly right now. And a little bit later, I'll touch on what's new in the pipeline and our upcoming strategies. But Tom, I think it's time to hear about some numbers.