Chris Lofgren
Analyst · Ken Hoexter with Merrill Lynch
Ken, this is Chris. I will answer that probably not in exactly the way that you would like me to, but I'll try to give you some color and I think you can get to where you're trying to get. One of the things is that I think here at Schneider, we understand how we're strategically running the business. And we don't take lightly the statement that's says creating a business that can be resilient through cycles. So we have a very, very strong commitment to operating within the contractual space. Our business model is one where we just choose not to pursue a lot of spot opportunity, which, clearly in markets like this, give you great opportunities. There's no doubt about it, but create some challenges when the market tends to flip. And so when you look at some of our very, very prominent competitors and what happens in markets like this, I don't think you should expect us to get to that place. But what we will do is we will move the contract base that we think is sustainable through that cycle. And that's the work that we're doing. So as you look to try to say where we're going to land, I think, that business is performing well. I think as we move the margin performance in our First to Final Mile where we need it to be, you'll see that be positive. I think that's one of the reasons we've tried to break out here in the last couple of quarters. The investment that we're making in First to Final Mile is to give you some visibility into how our overall truck business is performing. And again, we also have this mix of dedicated contracts and network business. And that mix will change a little bit, and dedicated moves a little bit slower just because of the longer-term contract characteristics. I think Mark and his group have done a terrific job of working with customers where, essentially, we just think we can't get what the drivers and we deserve in those businesses and exit them and reposition that capital. And that tends to move over a little bit slower time period. And then in the for-hire business, where we do have great opportunities to move the rate structure but also in this environment, to lever the Quest system, the platform there, to essentially choose well and think about how to balance productivity for our assets. So I wouldn't want you to walk away and think that we're going to move out there to some of the truck operating ratios that are being reported. But we think we're pretty darn competitive, we can do this at scale and, again, we can perform through the cycle. So that's really our approach as we think about that. And hopefully, that's given you something to work with relative to that question.