Christopher Lofgren
Analyst · Merrill Lynch. Please proceed with your question
Ken, this is Chris. I'll just take a quick, kind of 50,000-foot at this and turn it to Mark. But I think the point that you made, yes, we put a lot of expense into the driver. And frankly, given the pressures on price that we carried into the first half of the year, it took until just about September to cross over into what we would have referred to as net positive price. And that's continued, and it needs to continue in order to make sure that we're generating appropriate returns. I think the market is going to give us pricing opportunities. And there's no doubt that we will continue to have to share that with our drivers as we move into the future of this year. So we're going to -- I mean, this is something -- it's -- we compete for drivers just like we compete for freight with all of our competitors. And we look very closely at what we need to do. We also look at where would we like to have these great professional drivers that work for us. And again, part of the thing that we tell people is it's how do we pick freight so that we keep them moving because the end, it's not just the rate per mile. It's -- ultimately, it's the W-2 income that they're able to bring home to their families that is important. So that's another place where in an environment like this, we can exercise choice. So its choice on the base cost per mile or the rate per mile that's in there but it's accessorial, some that we share with the driver. But it's also productivity that we experienced on that load and then as well as the markets that it puts it into. So we're factoring all of those kinds of things into how we think about what we've got to do in terms of pay increases for our drivers. And pay is a good thing. Oftentimes, these signing bonuses which, in tight times, become important but those are not really systemic things that, in our mind, position where we'd like things to be long term. So we're going to take incremental pay. We've done a lot of work, frankly, to -- in '17. So we don't feel like we're way off. But I think just the pressures that come from having the best drivers in the industry will continue to push that on us. So I think that, yes -- Mark says that's it. It's how fast you run the trucks and still be safe. This thing is so nuanced, Ken, that the amount of sophistication that gets applied to it is pretty intense, but I think the organization is tuned into it. And we ripple that back pretty quickly to the sales force to understand where do things have to be.