Sonida Senior Living, Inc. (SNDA) Q3 2012 Earnings Report, Transcript and Summary
Sonida Senior Living, Inc. (SNDA)
Q3 2012 Earnings Call· Thu, Nov 8, 2012
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Sonida Senior Living, Inc. Q3 2012 Earnings Call Key Takeaways
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Sonida Senior Living, Inc. Q3 2012 Earnings Call Transcript
OP
Operator
Operator
Good day, and welcome to the Capital Senior Living Third Quarter 2012 Earnings Release Conference Call. Today's conference is being recorded.
The forward-looking statements in this release are subject to certain risks and uncertainties that could cause results to differ materially, including, but not without limitation to, the company's ability to find suitable acquisition properties at favorable terms, financing, licensing, business conditions, risks of downturns and economic conditions generally, satisfaction of closing conditions such as those pertaining to licensure, availability of insurance at commercially reasonable rates and changes in accounting principles and interpretations among others, and other risks and factors identified from time to time in our reports filed with the Securities and Exchange Commission.
At this time, I would like to turn the call over to Mr. Larry Cohen, CEO. Please go ahead, sir.
LC
Lawrence Cohen
Management
Thank you. Good morning, and welcome to Capital Senior Living's third quarter 2012 earnings release conference call. I am very pleased to report continued occupancy growth and strong operating and financial results for the third quarter.
Successful execution of our strategic plan is significantly enhancing shareholder value through a focus on operations, marketing and accretive growth. Our same-community occupancy increased 180 basis points from the comparable quarter of the prior year and 80 basis points sequentially. EBITDAR margin increased by 20 basis points from the third quarter 2012. We continue to enhance our geographic concentration by acquiring high-quality senior living communities that generate meaningful increases in CFFO, earnings and owned real estate.
So far this year, we have acquired 15 communities for a combined purchase price of $148.5 million, and we are conducting due diligence on communities that we expect to close by year-end. As the value leader in providing quality senior housing and care at reasonable prices, we are well-positioned to make further gains as a substantially all private-pay business in an industry that benefits from need-driven demand and limited new supply.
On October 24, we announced we completed the acquisition of 8 senior living communities for a purchase price of approximately $72.9 million. These communities are located in Texas, Indiana and Ohio, enhancing the company's geographic concentration to a resident capacity of 3,683 in Texas, 1,903 in Indiana and 1,891 in Ohio. These transactions are expected to add CFFO of $0.13 per share, increased earnings by $0.08 per share and increased annual revenue by more than $20.4 million.
Occupancy at these communities averaged above 95%, with average monthly rents of $3,200. The 8 communities were financed with approximately $50.2 million of nonrecourse debt and a blended interest rate of approximately 4.5%. We are conducting due diligence on additional transactions, consisting of high-quality, senior living communities in regions where we have extensive existing operations. Subject to completion of due diligence and customary closing conditions, we expect to acquire these communities in the fourth quarter of 2012.
I would now like to review operating activities in the third quarter. I am pleased to report that in addition to the success we are experiencing with our acquisition program, we are also achieving strong operating results, with gains in occupancy and net operating income. Our results differentiate Capital Senior Living as the value leader in providing quality seniors housing, care and services that are personalized and tailored to meet the needs of our individual residents at reasonable prices. We are also benefiting from our geographically-focused operating platform, with the bulk of our regions enjoying better economies and lower levels of unemployment than national averages. We believe we are different from other companies in our peer group, with our sole focus on substantially all private-pay senior living, capitalizing on a competitive strength in operating communities in geographically-concentrated regions with larger company economies of scale and proprietary systems in a highly fragmented industry that are yielding solid operating results.
At communities under management, same-community revenue in the third quarter 2012 increased 3.8% versus the third quarter 2011, excluding one community that has a recent conversion. Same-community expenses increased 2.5%, and net income increased 5.8% from the third quarter of the prior year. Same-community occupancies were 180 basis points higher than the third quarter 2011 and 80 basis points higher than second quarter 2012.
Same-community occupancy over the past year reflected occupancy gains in independent living exceeding those in higher levels of care, resulting in average monthly rents 1.7% higher than the third quarter of 2011.
Sequentially, same-community occupancy in both independent living and assisted living gained 80 basis points from the second quarter 2012 to the third quarter 2012. And third quarter 2012 same community average rents were 80 basis points higher than last quarter.
I am pleased to report that since the first quarter of 2010, Capital Senior Living same-community occupancies have increased 450 basis points. And average monthly rates have increased 8.5%.
Our second quarter operating results compared favorably to NIC MAP top 100 MSA data, which report for the industry same-community third quarter 2012 occupancy growth of 55 basis points year-over-year and 16 basis points from the second quarter of 2012. NIC MAP reported trailing 12-month construction starts as a percent of supply of only 1.7% and unit absorption to supply with 1.8%.
These statistics are favorable with absorption exceeding inventory now for the past 10 consecutive quarters. The number of our consolidated communities increased from 78 in the third quarter 2011 to 88 in the third quarter 2012. Financial occupancy of the consolidated portfolio averaged 86.1% in the third quarter 2012, 140 basis points higher than second quarter 2011 and 30 basis points higher than the second quarter of 2012. Average monthly rent in the third quarter of 2012 increased 2.1% over the third quarter 2011 to $2,984 per occupied unit.
Occupancies and rates continue to trend positively, and I'm optimistic the industry fundamentals will continue to improve this quarter. We are benefiting from a recovery in existing home sales, increasing home prices, improving consumer sentiment in very limited new supply. We experienced outstanding occupancy gains in September, and have a strong start to the fourth quarter, with an increase of more than 45 occupied units in October.
Our positive results demonstrate that our team, with its disciplined focus and attention to detail, is successfully executing our operating strategy, and confirms that Capital Senior Living is different from other senior living providers. Successful senior living operations require well-located communities with the right on-site team, supported by strong regional corporate resources and systems. We are fortunate to continue to recruit -- and recruit many of the best operations and sales and marketing professionals in the senior living industry. Once again, I thank our dedicated on-site regional and corporate team, as well as the members of the Board of Directors, for their commitment, passion, focus and accomplishments in serving our residents so well and contributing to our positive results.
Now I would like to discuss Capital's growth initiatives. We are very excited about our growth as seniors housing is a need-driven product, with very limited new supply. Demographic demand growth is driven by an aging population. These favorable demographic and supply-demand trends should allow for continued occupancy and rate growth. We have improved our operations by implementing software programs for care plans and level of care charges that we are enhancing our Internet marketing and social media initiatives. We are also benefiting from our investments in cash flow enhancing renovations, refurbishments and conversions of units to higher levels of care.
These initiatives, combined with the operating leverage in our prudently financed business, are expected to increase our revenues, margins and cash flow. Each 3% increase in average monthly rent generates more than $8.5 million of incremental revenue. Each 1% improvement in occupancy is expected to generate $3 million of revenue, $2 million of EBITDAR and $0.05 per share of CFFO.
We completed conversions of 165 consolidated units to higher levels of care in 2011, and we are in the process of completing conversions of an additional 73 units from independent living to assisted living.
When stabilized, these conversions are expected to add more than $6 million of incremental revenue and approximately $3.6 million of EBITDAR. Additional conversion opportunities are currently under review.
As we execute our strategic business plans, we are enhancing our geographic concentration with expanded care to residents, maximizing our competitive strengths and lowering our cost of capital. Our strategy is focused on generating attractive returns, enhancing free cash flow and maximizing shareholder value. The $148.5 million of acquisitions that we have completed since the beginning of 2012 are expected to generate CFFO of $0.27 per share and a 17% initial cash on cash return on invested capital. These returns are calculated before we factor in operating improvements that have already been recognized, as well as other synergies.
As you can see, our ability to complete off-market acquisitions have strategically located high-quality communities in the current favorable interest rate environment is yielding outstanding returns. Our acquisition pipeline remains robust and we are conducting due diligence on additional transactions consisting of high-quality, senior living communities in regions with extensive existing operations.
Subject to completion of due diligence and other customary closing conditions, we expect to acquire additional communities in the fourth quarter of 2012, as well as the first quarter of 2013. When completed, these acquisitions are expected to be accretive to CFFO and earnings, and lead to further improvement in our EBITDAR margin and operating metrics.
The improvement in our EBITDAR margin reflects the benefit we derive from executing on a strategy of acquiring communities in geographically-concentrated regions. We are able to leverage our geographically concentrated operating platform and benefit from economies of scale, our group purchasing program, our proprietary proactive expense management systems, our risk management and insurance programs, as well as our focused marketing plans to integrate acquisitions in a highly accretive manner.
Our success in acquiring high-quality senior living communities on attractive term validates Capital Senior Living's capital -- our competitive advantage as an owner operator with a geographic focus, able to successfully assimilate acquisitions with minimal incremental costs. And our liquidity and balance sheet are solid, allowing us to have the capacity to comfortably fund our working capital, maintain our communities, retain prudent reserves and have the equity to fund additional acquisitions.
We believe that our cash balances, free cash flow and opportunities for additional supplemental financings on the existing portfolio will allow us to acquire another $150 million of communities. I am optimistic about our future, and I am confident in our team's ability to continue our successful execution of a well-conceived strategic plan.
We expect continued significant growth in CFFO, earnings and owned real estate that will lead to a meaningful increase in shareholder value. Our fundamentals are solid, and I am excited about the company's prospects as we benefit from need-driven demand growth with limited new supply.
I would now like to introduce Ralph Beattie, our Chief Financial Officer, to review the company's financial results for the third quarter of 2012.
RB
Ralph Beattie
Chief Financial Officer
Thanks, Larry, and good morning. I hope everyone has had a chance to see the press release. It was distributed last night. In the next few minutes, I'm going to review and expand upon highlights of our financial results for the third quarter and first 9 months of 2012. A copy of the press release is available on our corporate website at www.capitalsenior.com. And if you'd like to receive future press releases by e-mail, there's a place on our website for you to provide your e-mail address.
For the third quarter of 2012, the company reported revenue of $78 million compared to revenue of $68.2 million for the third quarter of 2011, an increase of $9.8 million or 14.4%. We consolidated 88 communities on our income statement this quarter versus 78 in the third quarter of the prior year.
Financial occupancy of the consolidated portfolio averaged 86.1% in the third quarter of 2012 compared to 85.8% in the second quarter of 2012, a sequential improvement of 30 basis points.
Financial occupancy increased 140 basis points compared to the third quarter of the prior year. Average monthly rent was $2,984 per occupied unit in the third quarter of 2012, an increase of $60 per occupied unit, 2.1% higher than the third quarter of 2011.
On a same-community basis, occupancies were 180 basis points higher than the third quarter of 2011, and increased 80 basis points sequentially. Same-community average rents were 1.7% higher than the third quarter of 2011, reflecting the fact that independent living occupancies increased at a much faster rate than occupancies in higher levels of care.
On a same-community basis, revenues increased 3.8% versus the third quarter of 2011. Expenses increased 2.5%, and net income grew 5.8%. As a percentage of resident and healthcare revenue, operating expenses were 61.1% in the third quarter of 2012 compared to 61.2% in the third quarter of 2011, an improvement of 10 basis points.
Margins in the third quarter are generally lower than the second due to one additional day's expenses and higher utility costs due to the summer heat. Utility shaved 80 basis points off the margins compared to the second quarter.
Excluding transaction costs associated with the acquisition process, general and administrative expenses as a percentage of revenues under management were 3.8% in the third quarter of 2012. Transaction costs were approximately $200,000 in the quarter.
Adjusted EBITDAR for the third quarter of 2012 was approximately $27.4 million, and adjusted EBITDAR margin was 35.1% for the period. EBITDAR increased to $3.6 million, and margin improved to 20 basis points from the third quarter of 2011.
Adjusted net income for the third quarter of 2012 was $1.8 million or $0.07 per share, excluding the non-recurring and noneconomic items reconciled in the press release. This was an increase of $0.2 million or $0.01 per share from the third quarter of 2011.
Adjusted CFFO was $8.9 million or $0.33 per share in the third quarter of 2012, compared to $5.9 million or $0.22 per share in the third quarter of 2011, an increase of nearly 52%.
Moving to the first 9 months results, the company reported revenue of $227.3 million, an increase of $34.9 million or 18.1% from the first 9 months of 2011. Adjusted EBITDAR was $80.8 million for the first 9 months of 2012, an increase of $13.9 million or 20.8%.
Adjusted net income was $5.8 million or $0.21 per share in the first 9 months of 2012 versus $4.8 million or $0.18 per share in the first 9 months of 2011. CFFO was $23.9 million, $0.87 per share in the first 9 months of 2012, an increase of $6.9 million. That's an increase of $0.24 per share from the first 9 months of 2011.
The company ended the quarter with $57.5 million of cash and cash equivalents, including restricted cash. As of September 30, 2012, the company financed its 38 owned communities, with mortgages totaling $287.6 million at fixed interest rates averaging 5.5%, with none of the company's maturities maturing before July 2015.
With the acquisition of 8 communities in October, the company added $50.2 million of mortgage debt at a blended average interest rate of approximately 4.5%, and invested $22.7 million of cash as equity.
Our EBITDA to interest coverage was 2.8x in the third quarter, and net debt to third quarter annualized EBITDA was 4.5x. Capital expenditures for the quarter were approximately $3.4 million, representing $2.1 million of investment spending and $1.3 million of recurring CapEx.
If annualized, the company spent approximately $500 per unit on recurring CapEx in the quarter. We would now like to open the call to questions.
OP
Operator
Operator
[Operator Instructions] We'll take our first question from Drew Jones with Stephens Inc.
AJ
Andrew Jones
Analyst · Stephens Inc
Just a couple of questions here. I guess, first, could you talk a little bit about occupancy trends and how October's looked so far?
LC
Lawrence Cohen
Management
Yes, Drew. October looked very good. It's interesting that we had a very, obviously, positive third quarter. What was really encouraging was it improved every month in the quarter. September was, perhaps a record month for our company, and it was really very strong. Some of that occupancy comes in at the end of the month, so it doesn't even reflect itself in the quarterly financial results. In addition to a very strong September, we gained about -- it looks like we gained about at least 45 units of additional occupancy in October. So we're very encouraged that we will be able to have a very strong fourth quarter. Typically, when we end the quarter as strongly as we did in the third quarter, it leads to a very strong sequential quarter. And October continues momentum above that. So, we're seeing acceleration in fundamentals in the business. I kind of commented, I think there are a lot of things moving in our favor today. Obviously, improving housing market, existing home sale prices are increasing. There's pent-up demand. We have an aging demographic, and just very limited supply. And as you get down to more granularity at a community level, as we start to achieve closer to 90% occupancies, there are fewer options available to prospects, and they come into a community, and you only have a few units available, you have to make a decision much sooner. So I think that also helps accelerate. So as I said, we feel very good about the business, feel that a lot is aligning very favorably for us. And fortunately, we have fabulous people on site. They are executing and really being able to convert the increased traffic into higher occupancies.
AJ
Andrew Jones
Analyst · Stephens Inc
Great. And you guys have talked a little bit about the pipeline so far. But as you look at what's in your pipe, can you talk about whether or not you think any of it is at risk from being swept out from underneath you by the REITs? And just give us a little refresher on how you compete with REITs in pricing?
LC
Lawrence Cohen
Management
Sure. We have tremendous respect for the REITs. We're very close with a lot of the big REITs. We're partners with REITs. I think that we are in a different market than the REITs are for acquisitions. If you look at the 8 properties that we acquired, those 15 properties this year, for almost $150 million, that's averaging $10 million a property. Our typical transaction is probably about $20 million. It doesn't really reach the level for REITs to have an interest. And in fact, what's interesting is when we compete, we think we have a number of advantages. Number one, as an owner operator, we don't have to hire a third-party Manager, who would charge a 5% management fee. Our strategy of focusing on buying properties in the geographies where we operate is done strategically because we already have an infrastructure of regional operations and marketing support to be able to fold those communities into our systems without incremental costs. And so, if you look at the differential on a cap rate basis, we think that when we buy a property, the actual cash flow that's being generated for Capital Senior Living on a cap rate basis is probably 130 basis points higher than what a REIT would be paying if we were paying a 5% management fee. And we can buy a property again, for $20 million, finance it with Fannie Mae or Freddie Mac today in the low 4% range, 70% financing, and it will generate $0.03 or $0.04 a share of cash flow from operations. So it's significantly accretive to us, and we just don't see competition from the REITs. We've been very fortunate to have the resources to be very active in off-market transactions with principles. We have a lot of repeats. We just closed on 6 properties that we acquired from a seller, which we dealt with previously. We're looking forward to additional acquisitions with the same seller, great buildings, all refurbished, great operations. We're very excited now, our footprint very well. So we think that we continue to have the benefit of a very strong pipeline at attractive pricing. And as helpful as the REITs have been, as it relates to the larger transactions and the compression of cap rates and a little course of capital, we're still able to buy things at the prices -- I mean, our purchase prices had not changed all year on metrics per unit, acquisitions, cap rate, et cetera, so we think have a very important niche. And not only do we not see the REITs, we don't really see any other operators can be with us. So we really are very fortunate to be highly selective. We're probably only acquiring maybe 30% of buildings we're making offers on. So the pipeline is far -- they're more quantity-wise than net-wise that we would look to buy, but we're able to be very disciplined in our approach and very selective in the acquisitions, and are very pleased with the high quality in the performance of the transactions that we've completed.
AJ
Andrew Jones
Analyst · Stephens Inc
Okay. And then last one. But just post this last round of acquisitions, can you give us an update on what the pro forma balance sheet looks like? And what's the capacity left for deals in terms of supplemental financing?
RB
Ralph Beattie
Chief Financial Officer
Drew, if you take a look at our balance sheet at the end of September, if you take a look at the unrestricted cash and, of course, the restricted cash is not available for investment. But our unrestricted cash at the end of September was $48.3 million. We did use about $22 million of that to acquire the 8 communities in October. We're also generating $7 million to $8 million of free cash flow each quarter. So you can kind of do the -- your own math and show that we still have, after the 8 community acquisitions, something in the mid-20s of available cash flow plus what we're generating in the fourth quarter and other quarters. And with 30% equity required for acquisitions, you can see that we still have a very healthy amount of dry powder, and we're always adding to that each day, as we're generating free cash flow from the operations.
LC
Lawrence Cohen
Management
And we do have the ability on supplemental financings. We're not sure whether or not we'll need to use it. It's more opportunistic as we look at the opportunities. You may recall that we borrowed $25 million this year from Freddie Mac and Fannie Mae by taking supplemental financings on existing properties. Obviously, we like to maintain debt levels where they are if we could. So we'd be opportunistic on the financings. It's there, if we want to use it, but we feel that we have ample reserves and cash flow being generated, I think, could very well to fund the pipeline that we hope to acquire balance of this year and into 2013.
OP
Operator
Operator
We'll take our next question from Darren Lehrich with Deutsche Bank.
DV
Dana Vartabedian
Analyst · Deutsche Bank
This is Dana Vartabedian in for Darren. Just had a question on cost growth and, I guess, how you're thinking about it? And is there any specific -- anything specific that may be an inflationary driver given some of the conversion projects you're doing? And if so, could that alter things in your cost growth?
LC
Lawrence Cohen
Management
Dana, it's Larry Cohen. On the conversion, it's very interesting. We have proactive expense management systems that have been tested now through different cycles over 20 years. And they have really been very, very effective and very resilient in managing our expenses month-to-month by our occupancies. Clearly, as we do conversions of units from independent to assisted and memory care, we'll have more staffing for caregivers, but we get the benefit of spreading our costs over a larger base of operations. As I mentioned in my comments, our average incremental margin on revenue being generated by converted units is actually 60%, so it's actually expanding our margins. Our food costs continue. In fact, in September, our average monthly food cost per meal was lower than it was in September of 2011. Our food cost increase over the last 5 years averaged about 1%. We have long-term food contracts with US Foods through our GPO, that really limits the increases in our food cost. One of the strategies on our focus on geographic concentrations, we're able to reduce delivery costs by having more food delivered to the regions, in which we operate. In our deregulated states, we have recently signed new electricity contracts that lock in rates, and I think $0.05 for the next 3 or 4 years. So we feel that we have very good controls of cost this quarter. Same-store costs increased, I think, were 2.5%. And that's with the higher utilities that you'd typically have in the summertime, which as Ralph mentioned, was about 80 basis points of margin. So as we plan for 2013, we're going through the budgeting process now, we think that we'll be able to maintain the discipline and the control on costs, both for our existing properties or acquisitions, as well on the converted units.
DV
Dana Vartabedian
Analyst · Deutsche Bank
Okay, great. And then, sorry if I missed it, could you update us on conversions and what your pipeline looks like today?
LC
Lawrence Cohen
Management
Yes. As I mentioned, we have, on a consolidated basis, we have converted 73 units to higher levels of care. We actually have another 40 units this year that we're converting in our joint ventures under the Ohio properties. The demand for assisted living has been so great, we continually are increasing the number of assisted living units because we're just continuing to sell out on the existing inventory. We have another -- a number of properties that we would like to have conversions done. We have, I guess, the mixed fortune of high occupancy, so we don't have vacancy to convert units. So we have approvals for convergence in properties and locations, where we just don't have the vacant units to do the conversions. So we'll delay that. So as we go to 2013, we continually monitor opportunities for conversions, and we'd expect that where we can, we will continue to add more layers, more levels of care to be able to accommodate our needs of our residents who are aging in place.
OP
Operator
Operator
[Operator Instructions] And we'll take our next question from Daniel Bernstein with Stifel, Nicolaus.
DB
Dan Bernstein
Analyst · Stifel, Nicolaus
Super stats coming out from the quarter. I just wanted to verify what I heard earlier on the call. The same-store rate growth sequentially, was that 80 bps? Is that what you...
LC
Lawrence Cohen
Management
It was. Dan, yes, it was. It's very interesting, and I think that's very important. As we look at the mix of our product types to the acquisitions and conversions, clearly, we're getting more balanced between independent and assisted living. We saw a much greater gain on an annual basis in independent living, so the average rent growth was a 1.7% same-store. But fourth quarter, I mean that's annualized, 3.2%. So we are starting to see some better pricing on both independent living and assisted living in this quarter when you saw, we had 80 basis points growth same-store in occupancy, in both independent living and assisted living, with 80 basis points increase in rate. In fact, if you go year-over-year, assisted living is up 3.3%. So we're starting to see some great growth. And in 2013, while we can't provide guidance, we are starting to budget some of the benefits of the software programming we implemented for care plans to start to generate increased revenue, as we look at the billing for care plans under the software program that we rolled out in 2011 and 2012. So hopefully, we'll get a little bit, a little pickup from there as well. But again, just looking at the last quarter, it's very encouraging to see that we are able to increase rents above industry standards, as NIC MAP and the other companies have reported. And we hope to be able to continue that, obviously, as occupancies improve, and hopefully as we have a further recovery in the housing, in the economy. Maybe we'll get some better rate growth in the out-years.
DB
Dan Bernstein
Analyst · Stifel, Nicolaus
And there was a -- just to continue the conversation on rate growth. We heard from some of your peers that they're getting rate growth on their annual increases to residents, but then some residents are converting down to smaller units or lower-priced units within the facility. Are you seeing a lot of that? And just how much influence do you think that's having in your facilities?
LC
Lawrence Cohen
Management
I don't think we're seeing that because we are the value provider. I can't stress strongly enough, our strategy is different than the other public companies. If you look at the average rents summarized in the transaction, they have $7,500-month rents. And Meredith's is over $4,000. And at Brookedale, obviously, with the ancillaries, are significantly higher. Our average rents are $2,900 a month. And what's really driving the success over the last 8, 9 quarters of independent living growth is the price points. Our average monthly rent this quarter for independent living nationwide is $2,420. That's for -- that we have studio, 1 and 2 bedrooms and our assisted living averages are 36, 40. So as a strategy of being a value leader in our markets, it's affordable. And we're not dealing with the risks you have of high-rent districts, where people now, because they have lost money in the market, their house is no longer what it was worth, maybe they're living out, kind of living beyond their life expectancy, and their resources are starting to diminish. They have to look or become a little more prudent with the kids. We don't -- we're not seeing that. And I think that's again, a factor of the differentiation of Capital Senior Living of focusing on the value sector as opposed to the affluent sector.
DB
Dan Bernstein
Analyst · Stifel, Nicolaus
Okay. And I kind of think about the business as more of a needs-driven business today than it was a couple of years ago. But clearly, I think the existing home sales stabilization of the existing home sales market is starting to impact occupancy in the industry, at least on the fringe. And is that the right assessment? I mean, you're more of a supply-demand, needs-driven demographic influence, but if existing home sales are doing well, it's an extra 10 basis points a quarter core to occupancy. I mean, how should I be thinking about the influence of existing home sales, particularly for AL?
LC
Lawrence Cohen
Management
I think you're seeing exactly right. I mean, we see it this quarter with 80 basis points sequential growth. That's as high as we've seen in many, many years. NIC MAP said occupancies in the third quarter hit a 4-year high in the top 100 markets, and I that -- I think we have 3 factors that are impacting the business very favorably. We have growing population, growing demand just on demographics. We have pent-up demand for that senior that just didn't move in, in 2007, '08, '09 because they were concerned that the house had dropped in value. They didn't want to give their house away. Maybe it was underwater, vis-à-vis the mortgage, and they would wait. Well, they really didn't see the recovery, and they are much -- they're frailer, they're more chronic, older, and we saw that interesting phenomenon on seasonality. 5, 6 years ago, the fourth quarter was kind of a challenge in this industry. You had bad weather. You had holidays. You didn't have the traffic. It changed over the last couple of years. And we saw it really manifest itself in Thanksgiving 2010, when the kids came home and they got nervous when they saw how mom aged and became really -- was no longer able to live safely at home. And we had such a pickup in December '11 to -- and '10, and I'm hopeful we'll have it again this year, it's that changed dynamic. And then on top of that, you do have somewhat of a recovering in the home business. I mean, you look at the stats, the existing inventory of homes for sale is really diminishing. So the -- and I think the last part is consumer confidence, that the reason that the children can move their parents in, in a 3-day window, they now are confident they can sell the house. And they no longer are concerned about what their neighbor received in 2006. So I did think the increment we're seeing is there's steady demand from need. We have very limited supply. And then, the acceleration on the occupancy increases is coming from the improvement or the recovery in the housing market.
DB
Dan Bernstein
Analyst · Stifel, Nicolaus
Okay. And then I guess one last quick question, just so I understand. So you -- normally, I would think about maybe like November, December being a little bit weaker than September, October, but you're saying that you think occupancy trends may continue to be pretty good during the fourth quarter? They've been like that since 2010?
LC
Lawrence Cohen
Management
We expect gains this quarter. Let me tell you, we had such a good September, and a lot of this movement is coming in towards the end of the month, that we don't have, obviously, finance you have for October, but I'm very optimistic on financial occupancy gains just on a very strong September and a very good October. So, as I said now for the last 2 holiday seasons, we actually saw a big pickup in December. So we're optimistic that we'll have a good fourth quarter. And what's interesting, is a good fourth quarter typically leads to a first quarter improvement, that the weather patterns have changed where -- well, maybe not this year with just Sandy and the nor'easter yesterday in the northeast, but it has kind of -- we've seen the harsher weather coming in at February and March the last few years, than we typically see in November, December. But I do think that -- as I said, we are optimistic. I will tell you that our reports weekly from our communities or calls, our monthly meetings, are all very positive as far as the outlook, as well as the outlook for where we're going to end this year. So we think that we're seeing a lot of positive drivers out there.
DB
Dan Bernstein
Analyst · Stifel, Nicolaus
Okay. And I guess, that's all for me. And -- but I hope you did well with hurricane Sandy up in New York, so...
LC
Lawrence Cohen
Management
Well, thanks, Dan. I appreciate it. We lost some power, but stayed dry. I also want to mention that we were fortunate that we had 2 committees impacted by Sandy. We had our community in Trumbull, Connecticut, which lost power for about a day, and the staff did a great job. And some of the staff has flooding in their homes, so it's great to see how people are focused in taking care of our residents. We do lose power in Summit. I'm pleased to report we had no property damage anywhere in the country. We're still without power in Summit. We're now on our second generator, which is the largest generator to -- and again, the staff there has been fabulous. I mean, we've been delivering meals to the residents, having activities on each floor. I get e-mails from an ED, who was checking thermostats at 3 A.M. and I'm -- and again, I really want to give a shout out and really a strong acknowledgment and appreciation to our staff, who did such a great job caring for our residents, particularly in these difficult times.
OP
Operator
Operator
[Operator Instructions] We'll take our next question from Todd Cohen with MTC advisors.
TC
Todd Cohen
Analyst · MTC advisors
Larry, not to focus on natural disasters, but they do happen, unfortunately. But I was curious as to what you've seen over the years when a natural disaster does occur. Does it -- might it stimulate demand by the children out there that become more concerned about their parents in their homes as they're independent or you really don't see anything?
LC
Lawrence Cohen
Management
No, Todd. We definitely do. That's a great question. It's interesting that when you have -- and we saw this really starting a couple of years ago with a very harsh winter in February and March, followed with a fabulous kind of April to June period because all of a sudden, the kids got nervous that mom could no longer live safely at home. And we saw it in Texas, the week of the Super Bowl in 2011, when you had the ice storms. And I see it personally with my own family members, who have lost power. It's, yes, it's snow yesterday. You have very frigid temperatures. It's really dangerous for a lot of the seniors to continue to live at home in these trying times. So I -- it's hard to gauge the increment. But clearly, once things settle down after natural disasters occur, it's a rude awakening, particularly to the adult children that they really have to think about where to put ma. Our business is a need-driven business, and it's an event-driven business. Typically, it could be a fall, it could be failing to take medication, it could be being -- seniors just having more frailty. But clearly along those lines is, after a disaster, the realization that it's really not safe for a lot of these -- of the seniors to live home alone, particularly when you start to see the effects of some of these storms.
OP
Operator
Operator
[Operator Instructions] And we have no further questions at this time.
LC
Lawrence Cohen
Management
Well, again, we thank everybody for your participation. If you have any further questions, feel free to contact Ralph or myself. And this will be put on the website as well, so you can listen to the webcast again. But again, thank you very much for your support and your interest. Have a good day.
OP
Operator
Operator
This does conclude today's conference call. Thank you all for your participation.